Bicycle Booth Omdömen 

505
•
TrustScore 1.5 av 5

1,3

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Det här tycker kunderna

Betygsatt 1 av 5 stjärnor

This is the absolute worst company to deal with. It's been 58 days and the product still hasn't arrived. The phone number to call doesn't go through and the tracking number provided leads to a dead en... Se mer

Betygsatt 1 av 5 stjärnor

I was scammed by this site. Of the six jerseys I ordered: only one was acceptable; two were the incorrect size; one was defective; one was missing a graphic; and one was the incorrect colour.... Se mer

Betygsatt 2 av 5 stjärnor

Ordered 2 jerseys 2 months ago and received only one. Quality seems good. Have been writing several times to get a tracking number for the remaining one or even a similar substitute without any good... Se mer

Betygsatt 1 av 5 stjärnor

I’ve ordered a number of jerseys from this company over the last few years and they’ve always been fine. However my last experience mean I won’t be ordering from them again. Placed an order in early D... Se mer

Företagsinformation

  1. Butik med activewear-kläder

Informationen kommer från olika externa källor

Your one stop shop for Affordable Cycling Apparel & Accessories, without compromising Quality. Rated number 1 in 2018 for most unique Cycling Apparel Online. We carry various cycling products ranging from Cycling Apparel, Cyclist Accessories and Bicycl...


Kontaktuppgifter

1,3

Mycket dålig

TrustScore 1.5 av 5

505 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen aktuell inbjudningshistorik

Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa

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1,3

Alla omdömen

(505)

19 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

Beautiful design

Beautiful design, good material, and will be more visible and attractive on roads 😀

12 april 2022
Omdöme utan inbjudan
Logotyp för Bicycle Booth

Svar från Bicycle Booth

Hi Imad! Thanks so much for your feedback! We’re really glad you enjoyed our kit, we’ve found it’s a definite customer favourite!

Betygsatt 5 av 5 stjärnor

Bicycle Booth Cycling Kits are my new #1

I've been an avid cyclist for more than 20 years. I love the sport but 100% regret having to purchase new kits because they are so expensive $250 and up for a full kit. Then I saw an ad for Bicycle Booth (BB). I was in the need for a new kit and BB had some great looking designs. My only apprehension, at first, was at the $130 price point for a kit. Was I getting crap? Well, it definitely is not crap. Got my first kit but the sizing was way off. I processed an exchange for the correct size. The exchange took a while due to logistical issues. But I kept in contact with BB and everything worked out. In the mean time I order another kit which I received before receiving my exchange kit. I tried on the kit and it fit perfectly and felt comfortable. My first ride in a BB kit was just over 50 miles and I was comfortable in the kit the entire time. The chamois used in the bib shorts was comfortable & provided great padding in all the right places. The fit of the jersey was is also amazing and super comfortable. I can say BB will be my first stop when shopping for a new cycling kit in the future.

6 april 2022
Omdöme utan inbjudan
Logotyp för Bicycle Booth

Svar från Bicycle Booth

Hi Daniel, Thank you for taking the time to review our product and services. I’m so glad to hear that our staff were able to make your experience with us a memorable one and that you enjoyed all of the designs we offer.

Betygsatt 5 av 5 stjärnor

My new kit is a very fun design

My new kit is a very fun design. I will be visible on the road. I will feel amazing1

6 april 2022
Omdöme utan inbjudan
Logotyp för Bicycle Booth

Svar från Bicycle Booth

Hello there! Reviews like yours make our day because it makes all the hard work worthwhile. It's so fantastic that our product has made such a difference.

Betygsatt 5 av 5 stjärnor

Courteous and Professional.

No doubt the supply chain is difficult for many firms. Great communication in a timely manner more than offsets any delays. Every person I dealt with was courteous and professional, BB will be my choice for bike clothing!
BYW, the shirts were awesome!

6 april 2022
Omdöme utan inbjudan
Logotyp för Bicycle Booth

Svar från Bicycle Booth

Hey Brian! Thank you for your great review! We are really pleased to hear you love your new kit and everything went nice and smoothly throughout

Betygsatt 1 av 5 stjärnor

I would give this experience zero stars…

I would give this experience zero stars if I could. The size chart was confusing so an incorrect size was ordered & sent. I returned the shorts by tracked mail as requested. It took several weeks for them to pick up the item from the post office after it was delivered. I have waited now over 3 weeks for the return to be processed once it was eventually picked up and all I have received from customer service is lame apologies and zero action. Terrible! Never again! Don't waste your money!

5 april 2022
Omdöme utan inbjudan
Logotyp för Bicycle Booth

Svar från Bicycle Booth

Hi Sean We sincerely apologize that our service was not satisfactory for you. We aim to provide the most excellent customer service and carry our business with high standards. It is of deep concern that our standards were not met in your customer experience. Your satisfaction is important to us, and we will ensure this does not happen again.

Betygsatt 1 av 5 stjärnor

This company has zero and I mean zero…

This company has zero and I mean zero customer service. Lost package all the way from china then gets sent back to receiver and lost again. Customer Service tells me I should reach out to the Chinese shipping company to find out more. They can’t help any further. So no refund no gear and no help. Don’t waste your time and money on this company. Oh and by the way get ready to wait two weeks to even begin this process as that’s about how long delivery is suppose to take. Two thumbs down!!

29 mars 2022
Omdöme utan inbjudan
Logotyp för Bicycle Booth

Svar från Bicycle Booth

Hi David, We are so sorry for the inconvenience caused. We pride ourselves for our delivery time and quality of service, and regret to hear that standard could not be met here. We really do apologize that you never received your order. Please know that we will look into it and fix the issue with your parcel

Betygsatt 1 av 5 stjärnor

Absolutely the worst company I have ver…

Absolutely the worst company I have ver dealt with. Poor quality clothing…poor sizing and poor returns. A 10% restocking fee is appalling

16 mars 2022
Omdöme utan inbjudan
Logotyp för Bicycle Booth

Svar från Bicycle Booth

Hi Paul, we do apologize for making you feel that way. Our 10% restocking fee is mentioned on our website you can also view it here: https://www.bicyclebooth.com/pages/exchange-refunds

Betygsatt 5 av 5 stjärnor

Hi BB - I appreciate the timely completion and the excellent workmanship of my new BB bike forever 2.0 jersey.

Hi BB - I want you to know how pleased I am with the outstanding service you have given to me. I appreciate the timely completion and the excellent workmanship of my new BB bike forever 2.0 jersey. I totally recommend this product.

16 mars 2022
Omdöme utan inbjudan
Logotyp för Bicycle Booth

Svar från Bicycle Booth

Hey Ron, Thank you so much for your amazing review! We are so happy to hear that you are enjoying your Jersey. Please let us know if we can help you with anything further, and thank you for taking time out of your day to leave us this super kind review.

From all of us at Bicyclebooth family, we look forward to seeing you again soon!

Betygsatt 1 av 5 stjärnor

Beware of this Company!

I bought a jersey on the 25th of January and haven’t received it yet. I escalated yet I was told to wait without being given a timeline. All they say is the item was already shipped but they can’t even traced or tracked it! Stay away from this company! Service is so pathetic!!! Order # 66618

15 mars 2022
Omdöme utan inbjudan
Logotyp för Bicycle Booth

Svar från Bicycle Booth

Hi Jan, please know that this is not the kind of experience we wanted you to experience. Our customer support and team department made sure that this is fixed. Up to this date, your order has been delivered already. Please let us know if you still need any help.

Betygsatt 1 av 5 stjärnor

Buyer Beware! Horrible company

Purchased a set in December. After 3 weeks item arrived. Quality was poor and cheaply made. Item ran extremely small and would not fit. I was able to receive approval for an exchange but they only will reimburse up to $10 for international shipping and only after product has been exchanged. I sent item back from US to Canada it passed customs Jan 19 and was delivered Jan 21, 2022. Today February 4, 2022 they are telling me they don’t have my item back and will not send me the larger size. Worst customer experience and overpriced product! Will
Never purchase again and will dispute charge with credit card company.

4 februari 2022
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

They provide me with an excellent…

They provide me with an excellent service.

3 februari 2022
Omdöme utan inbjudan
Logotyp för Bicycle Booth

Svar från Bicycle Booth

Hey Denis, Reviews like yours make our day because it makes all the hard work worthwhile. It's so fantastic that our service has made such a difference.

Betygsatt 5 av 5 stjärnor

Great customer service!

The customer service team was extremely helpful! I needed help canceling an order. I am very grateful for their cooperation.

20 januari 2022
Omdöme utan inbjudan
Logotyp för Bicycle Booth

Svar från Bicycle Booth

Hi Jeff, Thank you so much for your amazing review! Please let us know if we can help you with anything further.

Betygsatt 5 av 5 stjärnor

Great customer service excellent…

Great customer service excellent product and proper sizing! Chris was awesome and very helpful in rectifying my backorder issue; I'm very grateful for his help.
Jerseys and bibshorts fit perfectly and performed well on varying distance rides.
Will definitely be a returning customer.
Cheers 🍻!
Gerard Yeates

20 januari 2022
Omdöme utan inbjudan
Logotyp för Bicycle Booth

Svar från Bicycle Booth

Hi Gerard, Thank you for your review! We are really please to hear you love our support team and everything went nice and smoothly throughout your transaction with us.

Looking forward on your next orders!

Bicyclebooth

Betygsatt 5 av 5 stjärnor

Be sure to use the sizing chart- and…

Be sure to use the sizing chart- and measure yourself. I am not a "standard" fit by any means- at 6'4" and 270 pounds. The sizing chart is accurate and I find the fit to be great. Quality is excellent- after my first order of thermal pants and a matching jacket, I found the bibs so nice (and warm) that I ordered 2 more sets. I live in Wisconsin and winters are brutal, however I ride all year, thanks to these thermal pants. The color options are great- I appreciate all the high visibility and wild color combinations. Shipping has been faster than expected, all things considered. I recommend these bibs from Bicycle Booth to all my riding friends. The designs and quality can't be beat.

12 januari 2022
Omdöme utan inbjudan
Logotyp för Bicycle Booth

Svar från Bicycle Booth

Hi Troy, Thank you so much for your amazing review! We are so happy to hear that you are enjoying your order. Please let us know if we can help you with anything further, and thank you for taking time out of your day to leave us this super kind review

Betygsatt 5 av 5 stjärnor

Great Products and Excellent Customer Service

Their excellent products and customer service will keep me coming back. Count me a EXTREMELY SATISFIED

11 januari 2022
Omdöme utan inbjudan
Logotyp för Bicycle Booth

Svar från Bicycle Booth

Hi Jack, We are so grateful for your kind words. Thanks for sharing your review with us and the community!

Betygsatt 5 av 5 stjärnor

I liked my custom Bills cycling jersey…

I liked my custom Bills cycling jersey so much I decided to order a Steelers one for my hubby. Cycling jerseys are great light weight material and print is excellent. Only bummer is it takes a while from order to actually receiving the item. But highly recommend.

11 januari 2022
Omdöme utan inbjudan
Logotyp för Bicycle Booth

Svar från Bicycle Booth

Hi Jenna, thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again

Betygsatt 1 av 5 stjärnor

Terrible customer service

i ordered photochromic sunglasses. They sent the wrong ones - took about six weeks. i emailed customer service and they said "oh those are the right ones". So i sent a screenshot of the order and a photo of what arrived. They said they had to "check with the factory" but no further communication. I bought glasses elsewhere and said i wanted a refund. They said i would have to pay my own postage and a restocking fee even though it was their error! I just went to the credit card company to deny payment. UGH!

8 januari 2022
Omdöme utan inbjudan
Logotyp för Bicycle Booth

Svar från Bicycle Booth

Hi Michael, Thank you for bringing this matter to our attention. We are very sorry we failed to meet your expectations. We would appreciate another chance to earn your business. Please call us at +1 888-427-9348

Betygsatt 4 av 5 stjärnor

Black Canada Leaf Bib & Shorts

Great quality product for a low price . Fits pretty much very well everywhere but a little loose at the thighs. I would recommend this product.

4 januari 2022
Omdöme utan inbjudan
Logotyp för Bicycle Booth

Svar från Bicycle Booth

Hi Billy, Reviews like yours make our day because it makes all the hard work worthwhile. It's so fantastic that our products have made given you satisfaction.

Thanks again for choosing bicyclebooth, and we can't wait to see you again!

Betygsatt 1 av 5 stjärnor

Bicycle Booth must be a scam company

Bicycle Booth must be a scam company. I never received the item I ordered. I agree with another sucker - it gets a zero review from me.

30 december 2021
Omdöme utan inbjudan
Logotyp för Bicycle Booth

Svar från Bicycle Booth

Hi Justine, We are so sorry to hear about your bad experience. We’re normally known for our exceptional services, and we regret that we missed the mark. If you’d like to discuss this further, please contact us at sales@bicyclebooth.com

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