Bicycle Booth Omdömen 

J'aime beaucoup !!! Les produits sont très bien finis, le travail est excellent...
La livraison a été normale, aucun retards !!!

On August 16th, 2021, I purchased the ​​Flamingo Cycling Kit (Black) from the Bicycle Booth website.

When the product arrived, I tried it on and it did NOT fit.

I contacted the returns department via the email address on their website.

I was told to return the items via USPS.

My items arrived in Canada at their returns address on October 8th.

I AM STILL WAITING.

I have been waiting for 6 months for a refund and resolution.

It is now about to be 2022.

This refund has been delayed by 6 months. This company is HORRIBLE!!!

I really loved the products last time I ordered so I dicided to order again, due to technical problem I had to cancel my order, a day after and I got my refund
The service was excellent the entire procedure

After placing my order I got the jerseys in about three weeks. I ordered size XL and have never seen such large jerseys in my life. my chest circumference is 44 inches the XL on their website said it would fit between 42-45 so I ordered an XL.

The jerseys that came were 48 to 50 inches around the chest and the length was so long it went well past my hips. I would probably trip if I tried to walk in them.

After emailing customer service and having to provide many photographs with measurement examples I was told that the jerseys fell within their standards and I could not get a different jersey sent to me in the right size.

I was told I could get a refund and in order to get a refund everything has to be sent back in original condition with tags. I would have to pay shipping and a customs form with a tracking number. this cost me just shy of $30.

I have yet to receive any refund and will never in my life purchase from this company again.

Be warned. Buy something you can try on first.

being a costumer for about 2 years ... never had a bad experience with them .. love the kits .. and their very unique designs ... always arrived on time ... this last time this wasn't the case thou ... due to the PANDEMIC my country (mexico) changed some rules about products coming in from some countries ... so UPS or FEDEX could not be used ... so instead a lesser known company had to be used and it took twice as long to get to me ... BUT IT DID GET TO ME ... and Cheng in costumer service was on the case the entire time ... making sure i felt safe about getting my Xmas presents for my brother and a couple of things for me ofcourse :)---

Very happy with my thermal jersey- it's super warm for this Californian weather wimp! Shipping was timely, pricing is great.

Took 4 months to receive order. Material of jersey is low quality, ordered men's got a women's jersey. BB really sucks! Stay away

I gave a 5 stars rating before because the CS was so helpful. (items haven't arrived yet.)

Then this chaotic thing happened,
I ordered 3 items plus 1 with bonus.
waited 1 month and only received 1 item.

I asked about the other 2 and the CS suddenly became sooo SLOW,
after waited 1 another month, they finally informed that my item was LOST.

Waited more for another 5 days to get my partial refund.

One of the worst online shopping experience so far.

You can see and decide yourself about how majority people give rating to this shop.

Bicycle Booth merchandise is comfortable, durable, affordable, and eye catching!
Every time I wear an outfit, or a jersey, I always recieve compliments.
Bicycle Booth also takes extreme good care of their customers.
I love their merchamdise!!
Im a very happy customer!!!!

Great product and excellent customer service!!

The company was terrific in processing my order. They shipped the item immediately. There was a delay but it wasn’t on their end, it was the postal service. They were very helpful in figuring out what had happened and my experience was positive in the end. I will be using their company for future purchases.

Great quality for the money. Also, customer service was incredibly helpful and responsive when helping switch out a size.

I would rate Bicycle Booth a zero if that was an option. I've not received an item I ordered on August 10, 2021, today is November 4? Tried calling, emailing with no results, I am at a loss and don't know what to do. I think it's too late to contact my financial institution to dispute the changes since it's been so long ago, but I'll try. At this point, I'll try anything?

My jersey is perfect fit and comfort. With the ongoing Supply Chain Challenges, I received my jersey ahead of promised delivery date.

My Jersey is so soft and comfortable!! When it came it was too small, I emailed their customer service and they contacted me right back and were wonderful in taking care of the problem!!
And have done follow up to make sure everything was fine. Great customer service!!

It was very difficult to get in touch with someone at first but then when I did the person was very nice and helpful. I had to make a change to my order. I’m looking forward to receiving my new items.

Beautifully designed and great quality. Keeps the cool elements away from my body and still allows my body to breathe. Great customer service also.

It has been great doing business with Bicycle Booth. Unfortunately I couldn't use the Jersey I ordered, but was very pleased with the quality and fabric. The return process was handled easily by Christopher. I will be ordering from them again!