I am a long term user (swimming) and very satisfied (I go off- peak). The pool is clean and clear virtually all of the time. The ground floor changing room/showers need more regular cleaning though... Se mer
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Plats
Byt plats1 Norman Street, EC1V 3AA Islington, GB
•Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I was lucky enough to get my daughter booked onto the free swimming lessons that are offered in partnership with Islington Council, during school holidays. It has been a God send for my daughter, hel... Se mer
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Best place to get you kids swimming. Wendy is a superstar and really gets the trust and confidence from the children. Would recommend to any one. The swimming baths also has great facilities for all
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My 4 year old son started swimming lesson at the Ironmonger Row in March and he has already gained a lot of confidence and learned new skills! He has participated twice in the intensive classes... Se mer
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Företagsinformation
Skrivet av företaget
Welcome to Better! We’re a charitable social enterprise, committed to the health and wellbeing of everyone in our community. From gyms, leisure centres and swimming pools to lessons and courses for both adults and juniors - plus libraries and children's centres - we've got it all. So whether you’d like to try something new, keep the kids entertained or have a dip in the pool, discover our inclusive range of activities, suitable for all ages and abilities at your local Better centre today.
Kontaktuppgifter
1 Norman Street, EC1V 3AA, Islington, Storbritannien
4,4
Utmärkt
126 omdömen
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High praise…
Both of my children learned to swim here. Firstly in Wendy’s foundation class, then with Bobbi and Lisa working through the different development levels. Excellent teachers who make learning fun whilst challenging the children to improve their swimming skills. My daughter continues to work towards the academy level and loves her weekly class with Bobbi and Lisa. Highly recommend!
22 maj 2025
Omdöme utan inbjudan
Svar från Better - Ironmonger Row Baths
Hi D
Thank you for your review and recommendation.
We are thrilled to hear that both of your children have had such a positive experience learning to swim with us.
It is fantastic to know that the Instructors are making a real impact. We’re especially pleased to hear your daughter is progressing towards academy level and still enjoying her weekly classes.
We hope your children continue to enjoy the lessons and reach the level of skills and confidence they desire!
Kind Regards
Amir
Full Membership Treat
Love using Spa Experience at Better in Ironmonger Row. Staff are so helpful and welcoming and I like the products on sale if needed
Would recommend friends and family to use it
21 maj 2025
Svar från Better - Ironmonger Row Baths
Hi Patricia,
Thank you so much for your lovely review!
We’re thrilled to hear you enjoy your Spa Experience with us at Better in Ironmonger Row. Our team always aims to be helpful and welcoming, and we’re glad that comes through. We’re also happy to hear that you like our product selection that we offer for purchase! Your recommendation means a lot to us, and we look forward to welcoming your friends and family soon.
Kind regards,
Charmaine
It was amazing!!the teachers were…
It was amazing!!the teachers were amazing very caring and made my son fill at ease and confident on his first day
13 maj 2025
Svar från Better - Ironmonger Row Baths
Dear Selmy,
I hope this message finds you well! I want to extend my heartfelt gratitude for your wonderful feedback regarding your son's first day with us at the Ironmonger Row Baths. It truly warms our hearts to know that our teachers were able to create a welcoming and nurturing atmosphere, helping your son feel both comfortable and confident as he embarked on this new journey.
At our centres, we strive to foster a caring community where every child feels supported and valued. Hearing that we were successful in achieving this for your son means the world to us.
We are genuinely excited about the many adventures and learning experiences that lie ahead. Thank you once again for your kind words, and we look forward to sharing many more amazing days with your family!
Warm regards,
Charmaine
Micheal is a great instructor
Micheal is a great instructor. He pays attention to detail always checks your technique. The music is fantastic. He is a cheeky but very approachable man.
I would highly recommend
20 maj 2025
Omdöme utan inbjudan
Svar från Better - Ironmonger Row Baths
Hi Davina,
Thank you so much for your kind words!
We're thrilled to hear that you enjoyed your experience with Michael at the Ironmonger Row Baths. His attention to detail and supportive approach really make a difference, and we're glad you appreciated his energy (and cheeky charm!). We're also happy the music helped keep the vibe high. Looking forward to seeing you again soon!
Kind regards,
Charmaine
I love iron monger
I love iron monger. They have been patient and supportive with teaching my daughters over that last few years. Today I found out my daughter in now in the big pool and she couldn’t be more happier. Thank you Wendy for believing in her and the rest of the team!
19 maj 2025
Omdöme utan inbjudan
Svar från Better - Ironmonger Row Baths
Hi Kenesha,
Thank you so much for your kind words!
We’re thrilled to hear how happy your daughter is and proud of the progress she’s made. Wendy and the entire team truly enjoy supporting and encouraging every swimmer’s journey. We’re honoured to be part of your family’s swimming experience and look forward to many more milestones ahead!
Kind regards,
Charmaine
Hi there we were at the swimming pool…
Hi there we were at the swimming pool with my 2 kids as my son had been doing classes for the last 3 years and my daughter 1 year, I spoke to Wendy what’s happening why all the other kids are moving to the big swimming pool and he is still in the small one. She was doing all faces and ignoring and she was not helping my kids at all. I think this is unacceptable
19 maj 2025
Omdöme utan inbjudan
Svar från Better - Ironmonger Row Baths
Hi Blerim,
Thank you for taking the time to share your experience with us.
We greatly appreciate your feedback, though we’re truly sorry to hear that both you and your children did not feel adequately supported during your recent visit. This is certainly not the level of service we strive to provide, and we want you to know that we take your concerns very seriously.
We understand how vital it is for every child to feel encouraged and treated fairly, particularly in a setting designed to nurture their skills and confidence, such as swimming classes. It can be disheartening for children when they feel overlooked, and we regret that this was your family's experience.
Your family's commitment to our program over the years has not gone unnoticed, and we genuinely value your loyalty. To ensure your children receive the positive and rewarding experience they deserve, we would love the opportunity to discuss this matter further. We are committed to making the necessary improvements and would welcome any additional feedback or suggestions you may have.
Thank you once again for reaching out to us. We look forward to working together to create a better experience for your children and all our participants.
Best regards,
Charmaine
My two-year old started her swimming…
My two-year old started her swimming class at Ironmonger Row Baths since this May. She loves the classes, especially the teacher Lisa- who've helped her build the confidence in water.
14 maj 2025
Svar från Better - Ironmonger Row Baths
Hi Millie,
Thank you so much for your lovely review!
We’re thrilled to hear that your little one is enjoying her swimming classes at Ironmonger Row Baths. It’s wonderful to know that Lisa has played such a positive role in helping her build confidence in the water. We’ll be sure to pass along your kind words to her.
We look forward to seeing your daughter continue to grow and thrive in the pool!
Kind regards,
Charmaine
Bobbie and Lisa are amazing teachers!
Bobbie and Lisa are amazing swim teachers! My son has been with them for years, started in the kiddie pool when he was just 5 years old, and now graduates all the way to Academy! Their enthusiasm, warmth, and expertise are amazing, and my son is always looking forward to his lessons!
15 maj 2025
Omdöme utan inbjudan
Svar från Better - Ironmonger Row Baths
Hi MG,
Thank you so much for your kind words!
We’re thrilled to hear how much your son has grown with us over the years—from the kiddie pool to the Academy! Bobbie and Lisa are truly passionate about what they do, and it means the world to know their dedication has made such a positive impact. We’re so proud of your son’s progress and love that he looks forward to his lessons.
Thank you for being part of our swim family!
Kind regards,
Charmaine
Friday Facials
I had the most wonderful Facial in the Spa’s FACE SPAce area with Shadi. It was amazing, I left feeling glowly and so fresh faced. She talked me through all the products and what is best for my skin type! I definitely recommend the Ice Splash
Friday Facials should be a thing for everyone!!
11 april 2025
Swimming lessons
Both of my children have had swimming lessons at Ironmonger and we couldn’t be more grateful for the patience of Wendy, Lisa, Bobbie and Lydia!
They really have been so kind, patient and encouraging while teaching my son to swim and they are always kind and welcoming when they see us.
It’s so nice bringing my son in for lessons, we immediately feel part of the family.
We couldn’t ask for a nicer group of people to teach our children this life long skill. Keep up the excellent work ladies!!
16 april 2025
Omdöme utan inbjudan
Svar från Better - Ironmonger Row Baths
Hi Diane
Thank you for your review.
We’re thrilled to hear about the positive experience your children have had with Wendy, Lisa, Bobbie, and Lydia. It's great to know that their patience, kindness, and encouragement have made such a difference in your son’s swimming journey
Thank you again for your kind words and support.
We look forward to continuing to work with you and your family!
Kind Regards
Amir
Dance Fitness with Nadia is a fabulous…
Dance Fitness with Nadia is a fabulous experience, she explains each step of the dance in detail and shows you. The class is a great workout and feel exhilarating at the end of class. Will always attend this class, it has a great vibe and great music.
Yoga with Marta on a Saturday morning, is a excellent class, tells you the reason for each stretch and movement, always leave the class refreshed.
23 april 2025
Omdöme utan inbjudan
Svar från Better - Ironmonger Row Baths
Hi Tia,
Thanks for your review.
We are so pleased to hear that you are enjoying the Dance Fitness and Yoga classes at Ironmonger Row!
Warm Regards
Hazal
Today I was going to Ironmonger Better…
Today I was going to Ironmonger Better Leisure Centre Gym, but i was having problems with scanning in.
But then i asked the staff to help me out and i came across a very friendly and helpful staff member that helped me sort this out very quickly.
Thank you Umma.
25 april 2025
Omdöme utan inbjudan
Svar från Better - Ironmonger Row Baths
Hi Abel,
Thank you for sharing your experience! We're so glad to hear that Umma was able to assist you promptly and that you had a positive interaction with our staff at the Ironmonger Row Baths. We strive to provide excellent service, and it’s wonderful to know that Umma made your visit easier. We’ll be sure to pass on your thanks to her!
Looking forward to seeing you at the gym again soon!
Kind regards,
Charmaine
Helpful staff nember at Ironmonger Better Gym…
Today I went to ironmonger Better Leisure centre to inquire about gym membership, I was greeted by a really friendly staff member called "Umma " ,
She was very helpful , professional and informative.
She guided me through my registration process.
What a pleasure .....a very helpful staff member. Thank you Umma .
24 april 2025
Omdöme utan inbjudan
Svar från Better - Ironmonger Row Baths
Hi Miss Fitgerald,
Thank you so much for sharing your positive experience! We're thrilled to hear that Umma provided such friendly, professional, and helpful service during your visit. We'll be sure to pass along your kind words to her! We're glad to have had the opportunity to assist you with your membership registration, and we hope you enjoy your time at the Ironmonger Better Leisure Centre. If you need anything else, don't hesitate to reach out!
Thank you again for your feedback!
Warm regards,
Charmaine
Pilates class with Katy
Pilates class with Katy. She is one of the best Pilates teachers that I have ever had. Experienced, personable, very professional and an excellent teacher. Classes are always enjoyable. And at the right level for most of us - challenging but not impossible!
Gym is light and airy and spotlessly clean. Apparatus is fairly good. Roomy changing rooms. Always a pleasure coming here.
21 april 2025
Omdöme utan inbjudan
Svar från Better - Ironmonger Row Baths
Hi Fmb,
Thanks for your review.
We are so pleased to hear that you are are enjoying Katy's Pilates classes at Ironmonger Row!
Warm Regards
Hazal
Great instructors and variety of classes
I love the variety of classes and the community feel of this leisure centre, the instructors are great. Katy's pilates classes have been life-changing for me, she has such in depth knowledge and transformed my body awareness. Michael’s classes are also brilliant, so effective.Last but not least Demos’ core conditioning sessions are just the right level of challenge and great fun!
14 april 2025
Omdöme utan inbjudan
Svar från Better - Ironmonger Row Baths
Hi Member,
We’re absolutely thrilled to hear that you’ve been enjoying the fitness classes at Ironmonger Row Baths! Our goal is always to deliver fun, high-energy sessions that make a real difference to our members’ health and wellbeing.
Thank you so much for taking the time to share your lovely feedback—it truly means a lot. The Centre team, especially Katy, Michael, and Demos, will be delighted to hear your kind words. They really value hearing from members and knowing that their classes are making a positive impact.
Thanks again, and we look forward to welcoming you back very soon!
Kind Regards,
Sarah H
Pilates cover teacher
The Pilates class on Sunday 6th April was covered by a woman called Tawa, whom Katy frequently uses for cover. Her classes are neither safe nor effective, indeed some of the coaching “tips” she gives are downright dangerous. She is also rude to people. I am dismayed that she is still teaching Pilates at Ironmonger Row Baths when this information has already been fed back to the centre and to Katy. The classes manager and Katy need to go and witness it for themselves.
6 april 2025
Omdöme utan inbjudan
Svar från Better - Ironmonger Row Baths
Dear Member,
Thank you for bringing this to our attention. We’re very sorry to hear that your experience in Tawa’s classes has not been as positive or enjoyable as we would hope.
As a team, we always strive to deliver high-quality classes that have a positive impact on our customers' fitness journeys, and we’re sorry to hear that this has not been the case for you. Please rest assured that we will be forwarding your feedback to the team at Ironmonger Row for review.
We appreciate you taking the time to share your experience, and we hope to welcome you back soon for a more enjoyable visit.
Kind Regards,
Sarah H
Swimming Lessons are Great
My son goes swimming here every week and on occasion I swim too. The pools are great and the swim school team are just fab. Wendy really is great with the kids and encouraged my son through a stage of being really nervous. Lovely community to be part of.
12 april 2025
Omdöme utan inbjudan
Svar från Better - Ironmonger Row Baths
Dear Julia,
Thank you so much for your lovely feedback. We’re delighted to hear that our Swim School Team has made such a positive impact on your children's swimming progress.
As a team, we always aim to create a positive, enjoyable, and fun environment for our swim classes, and it’s fantastic to know that the Ironmonger Row team is delivering on this. We’ll be sure to share your kind words with the Centre Team they will be thrilled, especially Wendy.
Thank you once again for taking the time to share your experience!
Kind Regards,
Sarah H
Great swimming pool
We've been coming to Ironmonger Row Baths close to 10 years. Both of my kids learned how to swim here.
The facilities are freshly decorated and are kept tidy and clean. They operate a no shoes policy in the changing rooms and near the pool to help with the cleanliness and whilst not all visitors adhere to it, the number of those who do is on the rise. There is a family changing room.
Kids swimming lessons are of a very high standard thanks to the enthusiastic and engaging coaches. There is a shallow pool for beginner kids and a large pool (25+ metres with a deep end) for more advanced learners and lane swimming.
12 april 2025
Omdöme utan inbjudan
Svar från Better - Ironmonger Row Baths
Hi Vagif,
We’re so pleased to hear that the Ironmonger Row Centre facilities have made such a positive impact on you and your family’s swimming journey. We always strive to provide a clean, safe, and enjoyable environment for our customers, and we’re delighted to hear that our team is successfully achieving this. We take great pride in our swimming lessons, and it’s wonderful to know that our team’s efforts to create confident swimmers had such a positive and inspiring impact on you.
We also appreciate your support in encouraging customers to adhere to the no-shoes policy. It’s fantastic to hear that most customers are following this, as it truly helps keep our facilities clean and tidy.
We will be sure to pass on your kind comments to the team!
Kind Regards,
Sarah H
Fantastic swimming teachers
Bobbie, Lisa and Wendy are INCREDIBLE- thank you so much for all that you do for Lucy and George. Your kindness, support and encouragement is invaluable!
Thank you so much - Sophie, Justin, Lucy & George
10 april 2025
Omdöme utan inbjudan
Svar från Better - Ironmonger Row Baths
Thank you so much, Sophie, Justin, Lucy, and George! We are so grateful for your kind words. It truly means the world to us to know that Bobbie, Lisa, and Wendy have made such a positive impact. They absolutely love working with Lucy and George, and we’re so happy to be able to support your family. If you ever need anything, we’re here for you!
We look forward to seeing you at the centre again soon.
Warmest regards,
Charmaine
Brilliant teaching staff!
My son thoroughly enjoys attending weekly swimming lessons at Ironmonger Row. The teaching team are patient, approachable, supportive and kind. My son has recently moved from the small to the big pool (Foundation to Beginner level) so we hope things continue in the same stead.
7 april 2025
Omdöme utan inbjudan
Svar från Better - Ironmonger Row Baths
Hi Portia,
Thank you so much for your kind words!
We’re thrilled to hear that your son is enjoying his swimming lessons at Ironmonger Row. It’s wonderful to know that the teaching team has made a positive impact with their support and kindness. Congratulations to him on moving up to the big pool – we’re excited to see his continued progress and hope his swimming journey continues to be a great experience!
Kind regards,
Charmaine
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