We used the adult junior gym session the gym was not too busy so didn't have to wait for equipment. There's a great selection of gym equipment and the place is spotless. I particularly like that it is... Se mer
Företaget har svarat
Plats
Byt plats10 Girldwood Avenue, BT14 6EG Belfast, GB
•Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I've been going to Girdwood gym now for 4 weeks. On my 1st day, the receptionist showed me around the place, and introduced me to the gym instructor, and told him I had a bad back. He offered to show... Se mer
Företaget har svarat
Staff are absolutely fantastic - so helpful and pleasant. The equipment is quite dated and limited compared to other Better gyms in the area, and certainly
Företaget har svarat
It is very expensive and there is very little equipment to exercise
Företaget har svarat
Företagsinformation
Skrivet av företaget
Welcome to Better! We’re a charitable social enterprise, committed to the health and wellbeing of everyone in our community. From gyms, leisure centres and swimming pools to lessons and courses for both adults and juniors - plus libraries and children's centres - we've got it all. So whether you’d like to try something new, keep the kids entertained or have a dip in the pool, discover our inclusive range of activities, suitable for all ages and abilities at your local Better centre today.
Kontaktuppgifter
10 Girldwood Avenue, BT14 6EG, Belfast, Storbritannien
4,5
Utmärkt
16 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Well equipped gym very friendly staff…
Well equipped gym very friendly staff good atmosphere very clean.
12 juli 2026
Svar från Better - Girdwood Community Hub
Hi Naomh,
Thank you for your kind review!
We’re delighted to hear that you’re enjoying our well-equipped facilities and cleanliness at our Girdwood Community Hub.
It’s great to know our team has made you feel welcome and that you’re experiencing a friendly and positive atmosphere during your visits.
We can't wait to see you again soon!
Warm Regards,
Kaisha
Svar från Better - Girdwood Community Hub
Hi JD
Thank you for your review.
We are very pleased to see that the staff at Girdwood Community Hub have been able to help with your enquiries and that you are enjoying the facilities!
We hope to see you again soon.
Kind Regards
Amir
Staff are absolutely fantastic
Staff are absolutely fantastic - so helpful and pleasant. The equipment is quite dated and limited compared to other Better gyms in the area, and certainly
20 januari 2026
Svar från Better - Girdwood Community Hub
Hi Mary,
Thanks for your lovely feedback!
We’re really glad to hear the team has made such a positive impression and that you’ve found them helpful and pleasant.
We also appreciate your comments about the equipment.
It’s useful to know how we compare locally, and we’ll make sure your feedback is shared with the management team as part of ongoing review and improvement plans.
Thanks again for taking the time to share this,
We hope to keep improving your experience on future visits.
Warm regards,
Azaria
A healthier lifestyle.
I have been with better for a month or so now, I find it to be a great health benefit for people my age (67). The staff are really helpful. I would highly recommend joining BETTER.
18 mars 2026
Omdöme utan inbjudan
Svar från Better - Girdwood Community Hub
Hi James
Thank you for your review and recommendation!
We are very pleased to hear that you are enjoying your experience with us and that you have met the amazing team at Girdwood Community Hub!
It is great to know that you are reaching your health and fitness goals with us and that you are feeling the benefits of using the gym!
Kind Regards
Amir
This girl was so helpful and really…
This girl was so helpful and really lovely she really helped me out
18 januari 2026
Svar från Better - Girdwood Community Hub
Hi Francine,
Thank you for your kind review!
We’re really pleased to hear that the staff member at the Girdwood Community Hub was so helpful and made a positive difference to your visit.
Warm Regards,
Kaisha
Started back
Started back , staff were very helpful in setting up my membership, made it all easy
7 januari 2026
Svar från Better - Girdwood Community Hub
Hi Elaine,
Thanks for your review.
We are so pleased to hear that the staff at Girdwood Community Hub have been so helpful and we hope you enjoy your membership!
Warm Regards
Hazal
Amazing health wise team
Classes are great . The staff are amazing fantastic reception staff and health wise team especially are an amazing team. Always spotless
13 december 2025
Svar från Better - Girdwood Community Hub
Thank you very much for sharing your experience at the Girdwood Community Hub with us, Frances.
We are delighted that the staff and the classes are making you enjoy your visits even more.
Kind Regards
Helpful and pleasant staff
20 oktober 2025
Svar från Better - Girdwood Community Hub
Hi Sinead,
Thank you for your amazing feedback.
We're happy to hear that the staff at the Girdwood Community Hub were so helpful and pleasant!
We're also thrilled to hear that you had such a positive experience.
Warm Regards,
Kaisha
Svar från Better - Girdwood Community Hub
Hi Anthony
Thank you for your review.
We are very pleased to see that you are enjoying the gym and glasses at Girdwood Community Hub.
We hope this continues!
Kind Regards
Amir
A real life gym for normal people
We used the adult junior gym session the gym was not too busy so didn't have to wait for equipment. There's a great selection of gym equipment and the place is spotless. I particularly like that it isn't posey. There are all ages shapes and sizes working together everyone at their own pace. My only complaint....I went with my 2 grandchildren this was our second week 2 of us have membership 1 child hadn't made up her mind last week and went as pay as you go.This week she had decided to join. The staff at reception said she needed to do an induction but there was no one available. When I poi Ted out she was allowed to come with us the previous week I was told it was because she was not a member. I asked them to cancel the new membership and just let her go pay as you go again but they said no. After a lot of toing and froing I had to accept responsibility for her which was no problem. She is 13 was only looking to use the bike and treadmill. All in all I love this gym but please be more pragmatic if you don't have staff available don't insist on something.
18 mars 2025
Svar från Better - Girdwood Community Hub
Hi Dympa,
Thank you so much for taking the time to leave us a detailed review! We're really glad to hear that you enjoy the gym, especially the variety of equipment and the welcoming atmosphere. It's great to know that our environment works well for people of all ages, shapes, and sizes!
I sincerely apologise for the confusion around your granddaughter's membership and the induction process. We certainly want to ensure that all of our members feel supported, and I completely understand how frustrating that situation must have been. Your feedback is incredibly valuable, and we'll look into ways to streamline this process, especially when staff availability is limited. Our goal is to make the experience as smooth as possible for everyone.
We appreciate your continued support, and we're happy to have you and your family as part of our gym community. If there's anything else we can do to make your visits even better, please don’t hesitate to let us know!
Kind regards,
Charmaine
Brilliant gym and staff very friendly
Brilliant gym and staff very friendly, 1st time at a gym and loved it, look forward to my next visit
10 mars 2025
Svar från Better - Girdwood Community Hub
Hi Patricia,
Thank you so much for your warm and encouraging words!
We are absolutely delighted to know that you had such a positive experience during your first visit to the Girdwood Hub. Our dedicated team is committed to providing you with support at every stage of your journey, ensuring you feel welcome and confident. We eagerly look forward to your next visit, where we can continue this fantastic experience together.
Keep up the fantastic work! 💪😊
Kind regards,
Charmaine
I've been going to Girdwood gym now for…
I've been going to Girdwood gym now for 4 weeks. On my 1st day, the receptionist showed me around the place, and introduced me to the gym instructor, and told him I had a bad back. He offered to show me exercises to do, to help. I haven't took him up on that, as I'm happy just having a steam and shower. But, basically very helpful and friendly work team, nearly every1 of them say hello as they walk past you. U also just pay monthly, with no contact. The best gym I've ever been a member of, and I'm going 2 gyms over 30 years now. Very relaxing place to visit.
8 augusti 2024
Svar från Better - Girdwood Community Hub
Hi Paddy,
Thank you for taking the time to leave a review, it is much appreciated.
We are glad to hear that you are enjoying the facilities at Girdwood Community Hub and we hope it stays this way.
It's amazing to hear about your experiences with staff but also other members, we hope this continues and that you can experience all the benefits of having a membership with Better.
If you ever need help or support, please don't hesitate to ask our staff.
Kind regards
Kareem - Customer Service Assistant
Great staff and selection of training equipment
Friendly, helpful staff. Always willing to help and great gym equipment and sauna. Would recommend.
10 juni 2024
Omdöme utan inbjudan
Svar från Better - Girdwood Community Hub
Hi James,
Thank you for your review.
We are delighted to hear you are enjoying the facilities at Girdwood!
Warm Regards
Hazal
It is very expensive and there is very…
It is very expensive and there is very little equipment to exercise
29 maj 2024
Svar från Better - Girdwood Community Hub
Good Morning Jovendeep,
Thank you for your review.
I am very sorry to hear you are not enjoying your membership at the Girdwood Community Hub due to the range of equipment and the price of the membership fees. We feel like our membership fees are fair for the range of activities included in the membership. However, if the centre you have joined does not have the range of equipment you require for your exercise you can request to transfer your membership to an alternative Better operated venue if this would suit your needs better. To do this you can email our Customer Service Team and they will assist you with the changes. You can find our email details at the bottom of our home page under Contact Us.
Hope this helps.
Charmaine
Svar från Better - Girdwood Community Hub
Hi
Thank you for leaving us a review.
We are very pleased to see you are enjoying your time at our centre alongside the great staff!
We hope this continues!
Regards
Amir
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.