absolute dosguating site for slots just takes and takes then u get feature win 0.30p? played four days solid not had onxe decent win all sites have definatly done sometbink to these slots just cant hi... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
This is to do with the customer service side of things. I had a problem with my account and basically it was decided it was best for this account to be closed and then reopened under a new username. A... Se mer
Currently have a bet builder running they have not updated it once in 80 mins now nothing confirming what parts have come in which i know have just a shabby site vile company who run gambling sites an... Se mer
so far so great, no problems, moved over to betfred because another betting company could not even show the bets you had made! brilliant service here, thanks guys. loving it so far.
Företagsinformation
Om Betfred
Skrivet av företaget
Betfred was established in 1967 and now boasts over 1,400 shops in the U.K. alongside a superb digital presence. Betfred's offering includes Sports and Lotto betting, Casino and Games giving industry-leading value, excellence and innovation to all our customers.
Bet on Sports |
Visit betfred.com for a host of live events and markets across a vast range of Sports and specials markets, plus exclusive offers like Double Delight & Hat-trick Heaven and Fred's Pushes. For details, and full terms and conditions, please visit betfred.com.
Take a seat in the Casino |
Betfred welcomes you to our online Casino with plenty of super Slots and Live Tables available on desktop, mobile or via our app.
Give our Games a whirl |
From Vikings to Leprechauns, Roulette to Rainbows, and King Kong to Cleopatra, Betfred Games is serving up one of the finest selections of arcade games available.
Download the app |
Get a huge variety of markets and promotions at your fingertips with the Betfred Sportsbook app.
 |
 |
Safer Gambling |
Betfred endeavours to do all that we can to encourage customers to gamble responsibly to ensure gambling is an enjoyable leisure pursuit. Always bet to your pocket and Take Time To Think. Betfred have a number of measures to help you stay in control: Deposit Limits, Reality Checks and Time Outs.
Help and Support |
If you need help or support you can visit our Help pages for more details on payment methods, betting rules or other general information. If you have any account specific queries you can Contact Us.
Kontaktuppgifter
The Spectrum, 56-58 Benson Road, Birchwood,, Warrington, WA3 7PQ, USA
- support@betfred.com
- www.betfred.com
Viktig information
3,1
Medel
15 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 98 % av sina negativa omdömen
Svarar vanligtvis inom 1 vecka
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Can't comment on account here message…
Can't comment on account here message the email same email that for over 3 weeks ignores messages your being investigated for multiple issues rigged machines closing accounts when you question there pop up safer gambling. Anyone who reads this avoid this company worst of its kind in the uk. Oh rigged machines you said we show no liability as we don't own the machines yet there on your site your liable for putting them on
15 september 2026
Omdöme utan inbjudan
Svar från Betfred
Good afternoon, Tiger,
Thank you for leaving us a Trustpilot review.
We apologise for your recent experience and assure you that your feedback will be investigated. Customer experience is extremely important to us, and we want to ensure our customers feel they had a meaningful and favourable experience.
Thank you for letting us know; we continuously seek ways to improve our service.
Kind regards,
Scott
Betfred Customer Experience Team
Bet £10 on casino slots to get free…
Bet £10 on casino slots to get free spins. Never given the bonus. Scammers
13 september 2026
Omdöme utan inbjudan
Svar från Betfred
Good afternoon, Harry,
I hope you are well, and thank you for taking the time to leave a review.
I'm sorry we have not met your expectations on this occasion.
Unfortunately, I am unable to comment on account specifics.
However, so we can review your concerns in full, please contact our customer service team here:
https://www.betfred.com/help/contact-us
Kind regards
Scott
Betfred Customer Experience Team
One of the worst platform ever spent…
One of the worst platform ever spent more than 200£ to get the bonus which is 7,5£ 🍆
14 september 2026
Omdöme utan inbjudan
Svar från Betfred
Good morning, Simo,
Thank you for your review. We are sorry to hear that you are having doubts regarding the integrity of our site. Betfred prides itself on providing its customers with the fairest payouts possible.
Our software is regularly checked and tested to meets gaming payout percentages.
These percentages are calculated for card games, slot machine games, table games, and video poker games; a third party authenticates them. We assure you that all our gaming software meets very stringent regulations and is subject to rigorous external and internal audits.
Upon reflection of these facts, we hope you will continue to enjoy using Betfred gaming products and be reassured that everything is 100% fair.
Kind regards,
Scott
Betfred Customer Experience Team
Betfred shouldn't expect shop cleaners…
Betfred shouldn't expect shop cleaners to clean windows its not there job n they are not windows cleaners, door glass is fine but getting rid of actual window cleaners is a joke, so get there own staff to clean the windows or reinstate the window cleaners as its not the cleaners responsibility to clean the windows plus its unsafe and totally wrong of them to expect normal cleaners to do windows bang out of order
14 september 2026
Omdöme utan inbjudan
Svar från Betfred
Good afternoon, Jo,
Thank you for taking the time to leave a review.
I'm sorry to hear about your recent experience while visiting our shops. We'd like the opportunity to look into this further for you. Could you please email the details of your concerns to customer.experience@betfred.com? Once we receive your email, we'll review the matter and investigate accordingly.
Kind regards,
Scott
Betfred Customer Experience Team
The verifybetfred is no better than a…
The verifybetfred is no better than a SCAM - AVOID
14 september 2026
Omdöme utan inbjudan
Svar från Betfred
Good afternoon,
I hope you are well, and thank you for taking the time to leave a review.
I'm sorry we have not met your expectations on this occasion.
Unfortunately, I am unable to comment on account specifics.
However, so we can review your concerns in full, please contact our customer service team here:
https://www.betfred.com/help/contact-us
Kind regards
Scott
Betfred Customer Experience Team
Doesn’t give you enough information.
Doesn’t give you enough information.
Probably one of the worse sites.
Games are very poor and mind numbing.
Can’t see progress on a bet that’s running!! Either horses or football.
12 september 2026
Omdöme utan inbjudan
Svar från Betfred
Good morning,
Thank you for leaving us a Trustpilot review.
We apologise for your recent experience and assure you that your feedback will be investigated. Customer experience is extremely important to us, and we want to ensure our customers feel they had a meaningful and favourable experience.
Thank you for letting us know; we continuously seek ways to improve our service.
Kind regards,
Scott
Betfred Customer Experience Team
Whilst you could still win something at…
Whilst you could still win something at the start, you haven’t been able to win anything for quite some time now
I definitely wouldn’t recommend it
🙁🙁🙁
13 september 2026
Omdöme utan inbjudan
Svar från Betfred
Good morning, Irina,
Thank you for your Trustpilot review.
We are sorry to hear that you are having doubts regarding the integrity of our site.
Betfred prides itself on providing its customers with the fairest payouts possible. Our software is regularly checked and tested to ensure it meets gaming payout percentages.
These percentages are calculated for card games, slot machine games, table games, and video poker games, and they are authenticated by a third party.
We would like to assure you that all our gaming software meets very stringent regulations and is subject to rigorous external and internal audits.
We hope that, upon reflection of these facts, you will continue to enjoy using Betfred gaming products and be reassured that everything is 100% fair.
Kind regards,
Scott
Betfred Customer Experience Team
I'm registered on gamstop and was able…
I'm registered on gamstop and was able to deposit £1000. Had open bets and now my account has been closed. Tried to chat customer services multiple times but just keep getting cut off. Not sure what the point of self exclusion is.
12 september 2026
Omdöme utan inbjudan
Svar från Betfred
Good morning, Charlie,
I hope you're well, and thank you for taking the time to leave a review.
I’m sorry we have not met your expectations on this occasion.
Unfortunately, I am unable to comment on account specifics here. However, so I can review your concerns in full, please email your query to customer.experience@betfred.com, and we will look into this for you.
Kind regards,
Scott
Betfred Customer Experience Team
Worth zero stars
Worth zero stars - zero appreciation for members - no daily free spins - plus always and forever money grabbing - worst website ever - zero zero stars. I agree with everyone - worst of the worst.
11 september 2026
Omdöme utan inbjudan
Svar från Betfred
Good morning,
Thank you for leaving us a Trustpilot review.
We apologise for your recent experience and assure you that your feedback will be investigated. Customer experience is extremely important to us, and we want to ensure our customers feel they had a meaningful and favourable experience.
Thank you for letting us know; we continuously seek ways to improve our service.
Kind regards,
Scott
Betfred Customer Experience Team
Had a text on the 10th aug 26th saying…
Had a text on the 10th aug 26th saying bet £10 and get a free £10 to use at doncaster so i opted in but no free bet
Link to opt in so i did
Tried calling on a 0800 no but thats not in use anymore tried the chat with a robot what a waste of Time
Login Connor@2000
Bet was a £5ew in the 1.15 that was the offer then my free bet would be ready to use
Anthony
10 september 2026
Omdöme utan inbjudan
Svar från Betfred
Good morning, Anthony,
I hope you're well, and thank you for taking the time to leave a review.
I’m sorry we have not met your expectations on this occasion.
Unfortunately, I am unable to comment on account specifics here. However, so I can review your concerns in full, please email your query to customer.experience@betfred.com, and we will look into this for you.
Kind regards,
Scott
Betfred Customer Experience Team
Dont play on this casino played there…
Dont play on this casino played there spend over 5k had few small wins the problem become moment i notice the game errors and bonuses disapearing for example i played game where u collect fruits and they grow so they can pop eventually and sudennly u get website error its put you back to main page you go back to game and your whole progress is gone all fruits are back to normal i thought i am tripping so i checked every bet size but whole progress was gone so i tried different game and again same stuff happend i lost like 600£ just for testing the issue i reported the problem but the guy called [Jake] wasnt listening at all i even offer to make an video and he still was denaing any issue then i said that he is not helping me that he is at this point useless and guess what suddenly my acc got suspended + they kept the money that i had still in my balance my fresh deposit. So my feeling after spending good 5k on this website stay away people betfred is so bad that is unreal who would tbought this things are happening in 2026. STAY AWAY PEOPLE
10 september 2026
Omdöme utan inbjudan
Svar från Betfred
Good morning, Shaeder,
I hope you are well, and thank you for taking the time to leave a review.
I'm sorry we have not met your expectations on this occasion.
Unfortunately, I am unable to comment on account specifics.
However, so we can review your concerns in full, please contact our customer service team here:
https://www.betfred.com/help/contact-us
Kind regards
Scott
Betfred Customer Experience Team
Easy to use the odds really good ,
Easy to use the odds really good ,
10 september 2026
Omdöme utan inbjudan
Svar från Betfred
Good morning,
I hope you're well!
Thank you for taking the time to leave us a Trustpilot review.
At Betfred, we are committed to providing the best possible experience for all our customers. We greatly appreciate your feedback and are thrilled to hear that you had a positive experience.
Kind regards,
Scott
Betfred Customer Experience Team
Svar från Betfred
Good morning, Shaun,
I hope you're well!
Thank you for taking the time to leave us a Trustpilot review.
At Betfred, we are committed to providing the best possible experience for all our customers. We greatly appreciate your feedback and are thrilled to hear that you had a positive experience.
Kind regards,
Scott
Betfred Customer Experience Team
.NOT TRUSTWORTHY .I am a new user ,I played my £10 and…
I am a new user ,I played my £10 and never got my bonus. I tried talking to them ,but they said they would get a agent to sort it ,and they did NOTHING.
6 september 2026
Omdöme utan inbjudan
Svar från Betfred
Good morning, Marilyn,
I hope you're well, and thank you for taking the time to leave a review.
I’m sorry we have not met your expectations on this occasion.
Unfortunately, I am unable to comment on account specifics here. However, so I can review your concerns in full, please email your query to customer.experience@betfred.com, and we will look into this for you.
Kind regards,
Scott
Betfred Customer Experience Team
disappointing
I participated in the promos when i opened my account-spent money on slots to qualify for free spins but i didnt type a specific word in to qualify-in all my betting experience -when you opt in you are in very simply-very straight forward -this one wasnt ,and the more recent offers are sparse and not very tempting,not nearly tempting enough for me to spend my money-also -it was asking a lot on the security for me to open the account-what a rigmarole
9 augusti 2026
Omdöme utan inbjudan
Svar från Betfred
Good morning,
Thank you for leaving us a Trustpilot review.
We apologise for your recent experience and assure you that your feedback will be investigated. Customer experience is extremely important to us, and we want to ensure our customers feel they had a meaningful and favourable experience.
Thank you for letting us know; we continuously seek ways to improve our service.
Kind regards,
Scott
Betfred Customer Experience Team
Terrible I’ve spent a lot of money with…
Terrible I’ve spent a lot of money with them the past week for them to shut my account down for no reason than probably winning money!! Won’t let me log in at all !!!
9 september 2026
Omdöme utan inbjudan
Svar från Betfred
Good morning, Dan,
I hope you are well, and thank you for taking the time to leave a review.
I'm sorry we have not met your expectations on this occasion.
Unfortunately, I am unable to comment on account specifics.
However, so we can review your concerns in full, please contact our customer service team here:
https://www.betfred.com/help/contact-us
Kind regards
Scott
Betfred Customer Experience Team
Did not give a 5 star as I'm getting…
Did not give a 5 star as I'm getting used to it at the moment
9 september 2026
Omdöme utan inbjudan
Svar från Betfred
Good morning, Martin,
Thank you for your review and for taking the time to share your experience.
We're pleased to hear you've started using our services. We understand that it can take a little time to get familiar with everything, and we appreciate your honest feedback.
If there's anything we can do to help make your experience even better, please don't hesitate to get in touch.
We hope to earn that fifth star from you in the future!
Kind regards,
Scott
Betfred Customer Experience Team
Deposit £10 spent £10 win 30p and never…
Deposit £10 spent £10 win 30p and never get 200 free spins welcome bonus. Stay away from this company !!!!
9 september 2026
Omdöme utan inbjudan
Svar från Betfred
Good morning, Artur,
Thank you for your Trustpilot review.
We are sorry to hear that you are having doubts regarding the integrity of our site.
Betfred prides itself on providing its customers with the fairest payouts possible. Our software is regularly checked and tested to ensure it meets gaming payout percentages.
These percentages are calculated for card games, slot machine games, table games, and video poker games, and they are authenticated by a third party.
We would like to assure you that all our gaming software meets very stringent regulations and is subject to rigorous external and internal audits.
We hope that, upon reflection of these facts, you will continue to enjoy using Betfred gaming products and be reassured that everything is 100% fair.
Kind regards,
Scott
Betfred Customer Experience Team
Recently had my account reactivated,
Only reason for 4 stars and not 5 is because over the course of one week, I had to contact Betfred 3 times before i was able to finally book an appointment for the phone call to get my account reactivated,...
However...
The chap that phoned me was excellent and seemed to actually enjoy his job, I'm honestly very happy that i am now able to have a proper rigid monthly/weekly/daily deposit limit rather than the veiled loss limit forced on customers by other companies like Ladbrokes...
7 september 2026
Omdöme utan inbjudan
Svar från Betfred
Good morning, Sean,
I hope you're well!
Thank you for taking the time to leave us a Trustpilot review.
At Betfred, we are committed to providing the best possible experience for all our customers. We greatly appreciate your feedback and are thrilled to hear that you had a positive experience.
Kind regards,
Scott
Betfred Customer Experience Team
Singed up with you spent £20
Singed up with you spent £20 ? Didn't get free spins as shown 😕
4 september 2026
Omdöme utan inbjudan
Svar från Betfred
Good morning, Andrew,
I hope you are well, and thank you for taking the time to leave a review.
I'm sorry we have not met your expectations on this occasion.
Unfortunately, I am unable to comment on account specifics.
However, so we can review your concerns in full, please contact our customer service team here:
https://www.betfred.com/help/contact-us
Kind regards
Scott
Betfred Customer Experience Team
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
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Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.