From going into the store and placing an order to delivery the service was excellent. The staff were polite and helpful. Delivery was excellent, called when the van was 30 minutes away. Just can't fau... Se mer
Plats
Byt platsUnit 6a Wellington Retail Park, Hambledon Road, PO7 7FG Waterlooville, Hampshire, GB
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För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
We had a great experience at Bensons for Beds. Hasan was extremely friendly, patient and helpful. He took the time to explain in detail the benefits and features of the products we chose, without... Se mer
Företaget har svarat
I was looking for a new small double mattress for my son. I was helped enormously by Hassan who showed us various options and my son tried both firm and medium mattresses. We chose the one he preferre... Se mer
Företaget har svarat
Great service from Andy at Waterlooville store. Very helpful and informative about the ottoman beds and mattresses. He was around when we needed information and left us to it, to discuss and decide.... Se mer
Företaget har svarat
Företagsinformation
Om Bensons For Beds - Waterlooville743
Skrivet av företaget
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Kontaktuppgifter
Unit 6a Wellington Retail Park, Hambledon Road, PO7 7FG, Waterlooville, Hampshire, Storbritannien
- 2392262746
4,7
Utmärkt
403 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Svar från Bensons For Beds - Waterlooville743
Thank you! We're glad you found our team helpful and appreciated our no-pressure approach.
Team Bensons - Jess
Good product reasonable price
The instore service was good, helpful and friendly. The wait for delivery was reasonable and the delivery team were great.
15 april 2026
Svar från Bensons For Beds - Waterlooville743
Thank you for your feedback! We’re pleased to hear you found our in‑store team helpful and friendly, and that delivery was timely with a great delivery team. Enjoy your purchase! 😊
Great hassle free experience
Both the delivery men were polite, speedy and at all times professional they are a credit to Benson Beds. Both removed their shoes and cleared away all the packaging you wouldn't even of known they had been apart from a new bed where the old one had been, well done and thank you.
6 maj 2026
Omdöme utan inbjudan
Svar från Bensons For Beds - Waterlooville743
We're so pleased to hear the delivery team was polite, speedy, and professional. It's great they were respectful of your home and cleared away all packaging. Thank you for your positive feedback!
Team Bensons
Delivery and fitting of wardrobe
Have just had wardrobe, chest of drawers and bedside cabinet delivered and erected. From ordering to delivery Bensons have been first class. Wardrobe was put together quickly and professionally. Fitters were polite and friendly. Would highly recommend Bensons for Beds
5 maj 2026
Omdöme utan inbjudan
Svar från Bensons For Beds - Waterlooville743
We're happy to hear that you had a first-class experience from ordering to delivery! It's great the assembly was quick and professional, and the fitters were polite. We appreciate your recommendation!
Team Bensons
Svar från Bensons For Beds - Waterlooville743
We're happy to hear that everything went well and that you had a positive experience with our team. Thank you!
Team Bensons
Svar från Bensons For Beds - Waterlooville743
We appreciate your feedback and are happy you enjoyed our customer service and product variety. Thank you.
Team Bensons
Quick delivery and set-up
After being to another shop where the salesmen was pushy to get a sale headed to benson told them what I wanted and showed me where they were and left us to it until we were ready to choose great customer service. Would recommend
30 april 2026
Svar från Bensons For Beds - Waterlooville743
We're happy to hear that you had such a positive experience! We appreciate that our team provided a no-pressure environment and were available when you needed assistance. Thank you for recommending us!
Team Bensons
A good experience from ordering to…
A good experience from ordering to delivery and assembly. Was kept well informed at every stage.
17 april 2026
Omdöme utan inbjudan
Svar från Bensons For Beds - Waterlooville743
Much appreciated! Keeping you well informed at every stage is exactly what we aim for ⭐
Wishing you many nights of perfect sleep ahead!
Megan | Customer Care Specialist
Great service
Delivery team were fantastic, polite, friendly and helpful . The bed is the most comfortable ever! Great service all around from sales to delivery
18 april 2026
Svar från Bensons For Beds - Waterlooville743
Thank you for your lovely feedback. We’re thrilled to hear that the delivery team made such a positive impression and that you’re enjoying such a comfortable bed. It’s great to know the service was excellent from sales through to delivery.
Thank you for your positive review – Lauryn at Customer Care 💜
Mattress purchase
No pressure sales team, staff listened to what we wanted, gave good advice, able to test mattresses easily. Very competitive prices made it an easy experience
9 april 2026
Svar från Bensons For Beds - Waterlooville743
We're happy to hear that our team provided a no-pressure environment, listened to your needs, and offered helpful advice. It's great you found competitive prices and an easy experience!
Team Bensons
Quick delivery and sooo comfy
Bed was delivered quickly and efficiently. It is so comfy and we are very happy with it!
12 april 2026
Svar från Bensons For Beds - Waterlooville743
We're so pleased the bed was delivered quickly and efficiently! It's great to hear you find it comfy and are very happy with your purchase.
Team Bensons
Excellent service
Excellent service, from helpful and knowledgeable sales staff to courteous and helpful delivery staff. Communication throughout has been very good.
7 april 2026
Svar från Bensons For Beds - Waterlooville743
Mrs Merwood,
We appreciate your excellent feedback! We're so glad to hear that our sales and delivery teams were helpful and courteous, and that our communication was effective.
Team Bensons - Jessica
Bensons is brilliant
Lots of options which is actually a tad overwhelming but Chris came straight over and helped immensely! Very knowledgeable and professional and asked the right questions to make the process much simpler and quicker. Thank you.
7 april 2026
Svar från Bensons For Beds - Waterlooville743
Thank you so much for your feedback! We know the wide choice can feel a bit overwhelming, so it’s great to hear Chris was able to step in, ask the right questions, and make everything simpler for you. We’ll be sure to pass on your thanks!
See you next time,
Megan | Customer Care Specialist✨
Delivery and installation of the bed…
Delivery and installation of the bed was excellant. Staff brilliant.
29 mars 2026
Svar från Bensons For Beds - Waterlooville743
Really appreciate your review — so pleased everything went smoothly!
Sleep well,
Megan | Customer Care Specialist💤
Svar från Bensons For Beds - Waterlooville743
Thank you for the great feedback! 😊 We’re really pleased to hear you had such a positive experience with the salesman and the whole team at our Waterlooville branch. Enjoy your new bed,
Megan | Customer Care Specialist
Very good service from Bensons
On entering the showroom we were greeted by a member of staff who helped us with our decision on which mattress was best for us. We have slept on this mattress now for about 5 days and can say this product is excellent quality, comfortable and we are very happy with our purchase. The delivery guys were polite and friendly and brought the mattress upstairs with no problem at all.
23 mars 2026
Svar från Bensons For Beds - Waterlooville743
Thank you so much for your lovely feedback.
We’re really pleased to hear you felt well supported in store when choosing the right mattress and that you’re enjoying the comfort and quality now you’ve had time to sleep on it. It’s also great to know our delivery team were polite, friendly, and helpful in bringing everything upstairs.
Thank you for choosing us — we’re delighted you’re happy with your purchase,
Megan | Customer Care Specialist💜
Product quality is good
Product quality is good and delivered on time with care. Bensons kept me updated about the order status.
19 mars 2026
Svar från Bensons For Beds - Waterlooville743
Thank you so much! We’re really pleased to hear you’re happy with the product quality and that delivery was on time and handled with care. It’s great to know you found our order updates helpful too. We truly appreciate your feedback,
Megan at Customer Care✨
Svar från Bensons For Beds - Waterlooville743
Thanks for the great review Mr Beavis! So glad everything was efficient, professional, and perfectly on time — just how delivery should be!
We're always here if you need anything else,
Megan at Customer Care💤
Very happy
I have been looking for a sofa/bed unsuccessfully but when I went to Bensons they had several types that I could see. The staff were very helpful and after checking out where the bed had to go I returned and purchased one. I even had a small query after delivery and the young man again was very helpful.
15 mars 2026
Svar från Bensons For Beds - Waterlooville743
Thank you so much! We’re delighted to hear you found the perfect sofa bed after searching elsewhere. It’s great that our team were helpful both in-store and again after delivery — we’re always happy to support you at every step. Enjoy your new purchase,
Megan at Customer Care! 😊🛏️
Svar från Bensons For Beds - Waterlooville743
Thank you for giving us 5 stars John! 😊 Great to hear everything went well and that our staff were so helpful.
See you next time! Megan at Customer Care 😊
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