The bed frame and mattress in themselves were really good quality. I got an absolute bargain. Carl and Steve the delivery men were brilliant! Tbf I only seen one of them as ther were so efficient! I h... Se mer
Plats
Byt platsUnit F3 Bridgemead Retail Park, Mannington Great Western May, SN5 7YF Swindon, Swindon, GB
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För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I can’t recall the name of the lady in the Swindon store, it may be Laura (sorry), but she was extremely professional and helpful with our purchase. Her attitude was warm and friendly and was happy to... Se mer
Företaget har svarat
I really like the bed. However the bed was delivered with two visible stains at the lower end. After assembling it, the delivery team acknowledged the issue, apologised, took photographs of the stains... Se mer
Företaget har svarat
Excellent service from staff in the Benson shop to delivery.. Delivery men very polite, helpful and quick at assembling both beds..
Företagsinformation
Om Bensons For Beds - Swindon
Skrivet av företaget
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Kontaktuppgifter
Unit F3 Bridgemead Retail Park, Mannington Great Western May, SN5 7YF, Swindon, Swindon, Storbritannien
4,7
Utmärkt
72 omdömen
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Excellent service from staff in the…
Excellent service from staff in the Benson shop to delivery.. Delivery men very polite, helpful and quick at assembling both beds..
30 juli 2026
Fantastic company
The bed frame and mattress in themselves were really good quality. I got an absolute bargain. Carl and Steve the delivery men were brilliant! Tbf I only seen one of them as ther were so efficient! I had an estimated time of delivery. I also got a call when they were about half an hour away. If I ever need a new bed again I would just go straight to Benson beds. I would definitely recommend Benson beds!
30 juli 2026
Svar kan ha AI-innehållLäs mer
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Excellent Service
Accurate delivery date and excellent communication from the team. John and Martin were great lads
24 juli 2026
Omdöme utan inbjudan
Svar från Bensons For Beds - Swindon
Thank you for your wonderful review! We're delighted to hear that you were pleased with our communication and that your delivery arrived exactly as promised.
We'll be sure to pass your kind comments on to John and Martin. It's fantastic to know they made such a positive impression and helped make your delivery experience a great one.
Thank you for choosing Bensons for Beds. We hope you enjoy your new purchase! 😊
Great service
I can’t recall the name of the lady in the Swindon store, it may be Laura (sorry), but she was extremely professional and helpful with our purchase. Her attitude was warm and friendly and was happy to help.
22 juli 2026
Svar från Bensons For Beds - Swindon
We're so pleased to hear about your positive experience at our Swindon store. It's wonderful that our team member was professional, helpful, warm, and friendly during your purchase. Thank you for sharing your kind feedback!
Thank you for your positive review - Lauryn at Customer Care 💜
Good bed however unprofessional follow up
I really like the bed. However the bed was delivered with two visible stains at the lower end. After assembling it, the delivery team acknowledged the issue, apologised, took photographs of the stains, and advised that someone would contact me to arrange a replacement or resolve the problem. Despite this assurance, I have not been contacted, and the issue remains unresolved.
11 juli 2026
Svar från Bensons For Beds - Swindon
Thank you for your feedback. We're sorry to hear about the stained bed and that you haven't been contacted yet. We understand your frustration and are looking into why this issue hasn't been resolved.
The delivery/installation team were…
The delivery/installation team were great. There was a worry that it wouldn’t fit but they managed to get it in …thank you.
13 juni 2026
Svar från Bensons For Beds - Swindon
We're so glad our team could successfully deliver and install your item. We appreciate your kind words!
Team Bensons
Svar från Bensons For Beds - Swindon
We appreciate your kind words! We are delighted to know you found our team helpful and friendly.
Team Bensons
Svar från Bensons For Beds - Swindon
We're so glad to hear we were on time, communicated well, and were helpful!
Team Bensons - Jess
Extremely satisfied with overall services and staff, especially the support provided by the Store Manager Joanne was exceptional in the Mannington store
A year ago, 2025, we purchased a king size mattress and noticed before the delivery we could not go into our bedroom via the stairway. As we urgently contacted Joanne who listened to our problems and advised us to change a rolled mattress and took a taxi for delivery as we urgently needed.
This year, we went into the same store to buy three more beds and a mattress. The ottoman bed is great and the Slumberland Orthopaedic Support Luxe Mattress is perfect for our needs.
The delivery team were also excellent. They arrived on time, called ahead before the delivery slot, and were very courteous and careful when bringing the beds and mattress into the property.
Overall, an excellent buying experience from Bensons, staff very friendly and helpful and knowledgeable helping me choose my right beds and mattress. From the ordering process through to delivery, everything was smooth, well-organised, and hassle-free. Highly recommended.
11 maj 2026
Svar från Bensons For Beds - Swindon
We are so pleased to hear about your continued positive experiences with us, especially the smooth process from selection to delivery. It is wonderful to know our team, particularly Joanne, provided such excellent service. We truly appreciate your high recommendation.
Team Bensons - Jess
Shop staff most helpful
Shop staff most helpful. Bed was delivered on time as promised. Delivery drivers Steve and Carl were very good. Mattress is spot on.
15 maj 2026
Svar från Bensons For Beds - Swindon
We're so pleased to hear our shop staff were helpful and your delivery was on time. It's great you love your new mattress!
Team Bensons - Jess
Assisted by Jo
Assisted by Jo, assistant manager in Swindon branch.
Second time ordering a bed for the house, excellent service and always seems delighted to help around.
Over all, meets the expectation and service from Swindon branch.
7 maj 2026
Svar från Bensons For Beds - Swindon
Thank you for your lovely feedback! We’re delighted to hear Jo, our Assistant Manager at the Swindon branch, provided such excellent and friendly service once again. It means a lot to us that you’ve chosen to shop with us for a second time and that your experience met your expectations. We’ll be sure to pass on your kind words to the team! 😊
Great sales and delivery
15 april 2026
Svar från Bensons For Beds - Swindon
We're happy to hear that you are pleased with the sales and delivery. Thank you for your positive feedback!
Team Bensons
Really helpful
Really helpful lady Jo, knew exactly what the store had to offer us based on our requirements, she was very knowledgeable & extremely helpful. Came back the following day & ordered an ottoman bed.
3 maj 2026
Omdöme utan inbjudan
Svar från Bensons For Beds - Swindon
We're happy to hear that our team member was so helpful and knowledgeable! It's great you found what you needed and ordered an ottoman bed. Thanks for your feedback!
Team Bensons
The person who served was very good,she…
The person who served was very good,she was asked what was our likening ,she helped us to select what we want,because of her we would like to come back again for more purchases later
21 april 2026
Svar från Bensons For Beds - Swindon
Thank you for your kind words—we’re delighted you felt so well looked after and would love to see you again in the future ⭐
We’re so glad you had a great experience. Hope to see you again soon,
Megan | Customer Care Specialist
Good service from purchase to delivery.
Good service from purchase to delivery.
Communication very good in keeping you up to date on supply and delivery date and time, delivery staff very friendly and fullfill your requirements.
13 april 2026
Svar från Bensons For Beds - Swindon
Thank you for your great feedback! We’re pleased you enjoyed good service from purchase through to delivery, with clear communication and a friendly, helpful delivery team.
We're always here if you need anything else,
Megan | Customer Care Specialist💤
Leah was marvellous.
On first visit to the store, we were given time to look around before the staff approached us. Leah the sales assistant was very helpful and informative.
On the day of delivery we could not see how to put the 2 halves of the base together. We phoned the store, and Leah and Jo came out to our house and joined the 2 halves and put the mattress on. Very helpful.
13 april 2026
Svar från Bensons For Beds - Swindon
Thanks so much for sharing your lovely review!
We’re delighted your first visit felt relaxed and welcoming, and that Leah was on hand with helpful advice (she’ll be chuffed to hear this!). Even happier to know Leah and Jo could pop out and get everything sorted on delivery day!
We hope to welcome you back soon,
Megan | Customer Care Specialist
Svar från Bensons For Beds - Swindon
Thank you! 😊 We’re pleased to hear you found the website easy to use, with clear photos and measurements. Your feedback is much appreciated,
Megan | Customer Care Specialist💤
Svar från Bensons For Beds - Swindon
Thank you! Great to hear you received such a thorough service — our polite and amazing team will be thrilled with your feedback.
Don’t be a stranger! We would love to see you again in the future,
Megan | Customer Care Specialist💜
Excellent service.
I was nervous going somewhere different as I have Crohns Disease and need the toilet urgently. The lady at Bensons let me use the toilet. She also found me the perfect bed, mattress and headboard. It really comfy. I will recommend Bensons to my friends and family.
26 februari 2026
Svar från Bensons For Beds - Swindon
Helen,
We're happy to hear that you had such a positive experience. It's great that our team could assist you and help you find the perfect bed. Thank you for recommending us to your friends and family!
Team Bensons
Efficient, polite quick delivery & assembly
Was contacted day before to check still okay to deliver. Driver phoned when 30 mins away. Delivery was polite, quick as was assembly.
22 februari 2026
Svar från Bensons For Beds - Swindon
Thank you for your lovely review! 😊 We’re so pleased you were contacted the day before to confirm delivery, and that the driver gave you a helpful 30‑minute notice call. It’s great to hear the delivery was polite, quick, and that the assembly was done smoothly. We really appreciate your feedback,
Megan at Customer Care
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