From the moment we walked in the store until the bed was put together and located in the bedroom the service was excellent. Sarah, at the showroom, was so friendly and helpful, leaving no stone unturn... Se mer
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Plats
Byt platsUnit 1d Roaring Meg Retail Park, London Road, SG1 1XN Stevenage, Hertfordshire, GB
•Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Jake helped us with out mattress/bed frame shops we've been to many other shops in person and looked online. His customer service was excellent and helped us save some money too! Their own brand mattr... Se mer
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Really nice people to deal with, lovely friendly and helpful staff every time we’ve been. Thanks so much for the lovely bed and mattress.. they’re fantastic quality and look perfect in our room.
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All Staff were good and acknowledged us making us feel welcome. Paul guided us through our mattress choices and was extremely professional and also a very nice person to deal with, no hard sale just a... Se mer
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Företagsinformation
Om Bensons For Beds - Stevenage493
Skrivet av företaget
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Kontaktuppgifter
Unit 1d Roaring Meg Retail Park, London Road, SG1 1XN, Stevenage, Hertfordshire, Storbritannien
- 1438312172
4,8
Utmärkt
504 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
A Good Experience.
The manager of the Stevenage store was very professional and helpful in guiding us through each stage of the process of choosing a bed and made it a stress free experience.
We put it on a Home Buy Purchase and it was another 3 months before we exchanged and were able to finally put in our order. The manager rang to check whether we had moved and was always very understanding.
The delivery was good as well, so we would highly recommend the Benson's experience.
18 februari 2026
Svar från Bensons For Beds - Stevenage493
Thank you so much for sharing your experience! We’re delighted to hear the Stevenage store manager made choosing your bed completely stress‑free. It’s wonderful that they stayed in touch during your Home Buy Purchase process and kept everything smooth and understanding throughout. We’re also glad the delivery went well. We truly appreciate your recommendation,
Megan at Customer Care
Very helpful and friendly staff
Very helpful and friendly staff. A good choice of mattresses.
13 januari 2026
Svar från Bensons For Beds - Stevenage493
We're so happy to hear you found our staff helpful and friendly! It's great you found a good choice of mattresses. Thanks for sharing.
Stewart - Team Bensons
Super efficient service…
From Bensons very helpful in store assistant Connor to the helpful updates re our order and its delivery date etc to the driver John and his assistant Brian both efficient and helpful we would not hesitate to recommend Bensons.
19 februari 2026
Omdöme utan inbjudan
Svar från Bensons For Beds - Stevenage493
We appreciate your positive feedback! We're happy to hear that our in-store assistant and delivery team were so helpful. We value your recommendation!
Stewart - Team Bensons
Svar från Bensons For Beds - Stevenage493
We're so happy to hear that our staff was helpful! Thank you for your positive feedback; it means a lot to us. Thank you for your positive review Lynn – Lauryn at Customer Care 💜
Excellent service from shop to delivery…
Excellent service from shop to delivery and installation. Very trustworthy and reliable. Great delivery team
8 februari 2026
Svar från Bensons For Beds - Stevenage493
We appreciate your positive feedback! We're so happy to hear you received excellent service from the store to delivery and installation. It's great the team was trustworthy and reliable.
The manager at the store in Stevenage…
The manager at the store in Stevenage was a pleasure to deal with throughout the whole process
7 februari 2026
Svar från Bensons For Beds - Stevenage493
We appreciate you taking the time to share your positive experience. We're so glad to hear that you had a great experience with the manager!
Svar från Bensons For Beds - Stevenage493
We're delighted to hear that our knowledgeable staff was very helpful, and the service was perfect! We appreciate your positive feedback.
Svar från Bensons For Beds - Stevenage493
Thank you for your lovely review Ray! We’re delighted to hear you received excellent help in our Stevenage store and that your delivery arrived on time. It’s great to know our staff were helpful throughout your experience. We really appreciate you taking the time to share your feedback with us,
- Megan at Customer Care💜
Svar från Bensons For Beds - Stevenage493
Thank you for your positive feedback!
Good service
Good service, good information, good product, delivered on time and with care
24 januari 2026
Svar från Bensons For Beds - Stevenage493
We appreciate your positive feedback. We're happy to hear that you received good service, information, and product, delivered on time and with care.
Good service
20 januari 2026
Svar från Bensons For Beds - Stevenage493
Thank you for your positive feedback!
Great from start to finish
Friendly and helpful in store. Very good communication throughout. Swift and pleasant delivery.
23 januari 2026
Svar från Bensons For Beds - Stevenage493
We appreciate you taking the time to share your feedback. We're happy to hear that you found our team friendly and helpful, and the delivery swift.
We had excellent help in store and the…
We had excellent help in store and the delivery service was perfect.
We were kept informed when delivery would be and on the day the two guys who delivered were very efficient and polite.
22 januari 2026
Svar från Bensons For Beds - Stevenage493
We're happy to hear that you received excellent help in store and that our delivery service met your expectations! It's great to know our team was efficient and polite. Thank you!
The staff member service was very…
The staff member service was very pleasant and helpful did her best to get us a great deal
12 januari 2026
Svar från Bensons For Beds - Stevenage493
We're so pleased to hear that our staff member was pleasant and helpful and secured a great deal for you. Thank you for your positive feedback.
A great service
1 januari 2026
Svar från Bensons For Beds - Stevenage493
We’re so glad you had a great experience with our service! 💜 Thank you for your positive review - Lauryn at Customer Care
Super delivery experience
Super delivery experience. Arrived when they said they would having phoned to give me a more exact time. Happy and helpful when they arrived removed my old mattress and put my new one in place almost before I could notice it happen!! Explained what I needed to do next and left letting me get on with the rest of my day.
11 januari 2026
Svar från Bensons For Beds - Stevenage493
Thank you so much Adrienne! Our delivery team will be thrilled to hear this. Glad they could whisk away the old mattress, set up the new one, and keep your day running smoothly. Enjoy the comfort,
Megan at Customer Care!
Surprised and pleased
Connor in Stevenage was very helpful and knowledgeable when purchasing my original and replacement mattress. Sadly, the first mattress was faulty within a year. But, Bensons were good to their replacement policy. An independent assessor visited and within a week I was able to choose either a refund or another mattress.
I chose a new more expensive one which was delivered within two weeks. And, because of their honesty and upholding their policy, I have purchased a second mattress for our other bedroom.
26 december 2025
Omdöme utan inbjudan
Svar från Bensons For Beds - Stevenage493
We're happy to hear that the team member in Stevenage was helpful during your mattress purchases. It's good to know our replacement policy worked well for you, and you were able to find a suitable replacement. Thank you for your positive review – Lauryn at Customer Care 💜
Svar från Bensons For Beds - Stevenage493
Thank you for giving us 5 stars Mr Benn! We’re glad our team was helpful and made the process quick and easy. We appreciate your feedback,
Megan at Customer Care
I must say the service I got at…
I must say the service I got at Stevenage branch young lady who served me her name is Sarah she was brilliant really gave me a lot of time as I suffer from anxiety a little bit and she made me very comfortable recommend anybody to go speak to her she was brilliant and the other stuff I bumped it into on the way round we're also very good but she's the one that sorted me out very grateful cuz it is hard when you've got some form of anxiety mental health problem or something like that you need support like that
2 januari 2026
Omdöme utan inbjudan
Svar från Bensons For Beds - Stevenage493
Thank you for sharing your experience Trevor! We’re so pleased to hear Sarah at our Stevenage branch provided such brilliant support and made you feel comfortable throughout the process. Your kind words mean a lot, and we’ll make sure Sarah and the team know how much you appreciated their care. We’re proud to offer a welcoming environment for all our customers and look forward to seeing you again soon.
Sleep well,
Megan at Customer Care
Staff were very attentive and listened…
Staff were very attentive and listened to my needs . Got a great deal in the sales and they helped me load my matress into my van . Job jone 👍
30 december 2025
Omdöme utan inbjudan
Svar från Bensons For Beds - Stevenage493
We’re so glad our team was attentive and helpful, and that you got a great deal. Helping you load the mattress was the least we could do – enjoy your new bed!
See you next time! Megan at Customer Care 😊
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