We met Sheraz in the Stevenage store who was brilliantly helpful and helped us choose a mattress we liked. We weren't able to buy instore as our children were getting tired and hungry but I was able t... Se mer
Plats
Byt platsUnit 1d Roaring Meg Retail Park, London Road, SG1 1XN Stevenage, Hertfordshire, GB
•Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Jake helped us with out mattress/bed frame shops we've been to many other shops in person and looked online. His customer service was excellent and helped us save some money too! Their own brand mattr... Se mer
Företaget har svarat
My experience of buying an expensive mattress from bensons has been mixed. I chose bensons because I thought they had a good level of expertise. I went in store in Hertfordshire where they had a tool... Se mer
Företaget har svarat
The staff were excellent, exactly what my partner and I wanted. They were very knowledgeable about current discounts, details of clearance items, delivery options etc. All without being overly pushy.... Se mer
Företagsinformation
Om Bensons For Beds - Stevenage493
Skrivet av företaget
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Kontaktuppgifter
Unit 1d Roaring Meg Retail Park, London Road, SG1 1XN, Stevenage, Hertfordshire, Storbritannien
- 1438312172
4,8
Utmärkt
491 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
The store colleague who served us was Tara…
The store colleague who served us was Tara. She was very polite, patient and professional. I would certainly recommend her to friends/relatives.
20 februari 2025
Svar från Bensons For Beds - Stevenage493
We're happy to hear that you had such a positive experience. It's great to know that our colleague's politeness, patience, and professionalism made a difference. Thank you for your recommendation, Megan at Customer Care
Svar från Bensons For Beds - Stevenage493
We appreciate your feedback! We are happy our staff provided helpful service. Thank you for choosing us, Megan at Customer Care
Great job in finding my new mattress
Great job in finding my new mattress. Thanks leanne!
21 februari 2025
Svar från Bensons For Beds - Stevenage493
We're happy to hear that you are enjoying your new mattress. We appreciate you taking the time to leave us this great feedback, Megan at Customer Care
Amazing deal
I have been looking for a bed, unsure exactly what I wanted, went to another bed retailer, not an enjoyable experience.
I went in Bensons in Stevenage just for a look, met Leanne, so glad I did, she wasn’t pushy, just helpful & patient, finding out what I was looking for, she gave great suggestions & options.
I bought a king size bed, frame, headboard & mattress, I got an incredible deal, it has just been delivered, so happy.
I had a great experience, thanks to all staff I met especially Leanne.
9 februari 2025
Omdöme utan inbjudan
Svar från Bensons For Beds - Stevenage493
We're delighted to hear about the positive experience you had in our Stevenage store. It's great to know that our team member provided helpful and patient service, assisting you in finding the perfect bed. We appreciate you sharing your feedback and are happy you're pleased with your purchase, Megan at Customer Care
Having looked at another well known…
Having looked at another well known store for a new bed and mattress,
It was such a pleasure to have spent time looking at all the various types of mattresses, it is very difficult to decide,
Having met Connor when we arrived was a pleasant experience, he very kindly explained all the difference between one mattress and another,
He very knowledgeable, nothing was any problem, and he never at any time tried to push us into making any decisions, he gave us time on our own to have a think, this included the bed frame and head board, he new all the different types and colours,
From us just going to have a look to actually deciding there and then to make a purchase, he made us feel so confident in the company,
It was a pleasure to have spent time with Connor,
We would definitely recommend you as a company and Connor as the sales person to anyone
Thank you
13 februari 2025
Svar från Bensons For Beds - Stevenage493
We're glad you enjoyed your experience. It's great to hear that you felt confident in making a purchase and that our team member was helpful and knowledgeable. We appreciate you recommending us, Megan at Customer Care
Svar från Bensons For Beds - Stevenage493
We appreciate you sharing your experience! We are so glad our staff was lovely and helpful to you. Thank you for your positive feedback, Megan at Customer Care
Svar från Bensons For Beds - Stevenage493
Thank you for your 5 star review Mrs Gardener. We appreciate your business and hope you love your new order, Megan at Customer Care
Svar från Bensons For Beds - Stevenage493
Thanks a lot for your kind words and for sharing your 5-star review. Take care, Megan at Customer Care
Georgia dun good!
Georgia was very helpful and good at her job. She listened and seemed to quickly understand what we were looking for. Very happy with the bed we've ordered. Would definitely recommend Bensons for Beds in Stevenage.
2 februari 2025
Svar från Bensons For Beds - Stevenage493
We're happy to hear that you had a positive experience at our Stevenage location. It's great that our team member listened to your needs and helped you find the perfect bed. Thank you for recommending us, Megan at Customer Care
Good In Store Review
Staff members were eager to help and engaging towards any questions I put forward.
28 januari 2025
Svar från Bensons For Beds - Stevenage493
We're happy to hear that our staff were eager to assist you and engaging when answering your questions. Thank you for your positive feedback, Megan at Customer Care
Excellent service from Connor at the…
Excellent service from Connor at the Stevenage store. Plenty of information and guidance on our purchase but in a relaxed and unpressured way. Very pleased with the service.
28 januari 2025
Svar från Bensons For Beds - Stevenage493
We're happy to hear that you received excellent service and guidance during your purchase at the Stevenage store. We appreciate you taking the time to share your positive experience with us.
Take care,
Megan at Customer Care
Speedy service & good selection of beds
Leanne was very helpful as we chose our bed and mattress at Bensons in Stevenage. Excellent range of beds and mattresses to choose from - and it all went much quicker than we had thought it might.
27 januari 2025
Omdöme utan inbjudan
Svar från Bensons For Beds - Stevenage493
We're happy to hear that you found the perfect bed and mattress with us! It's great to know that the process was quick and that our team member was so helpful. Thank you for the positive feedback, Megan at Customer Care
Amazing in store service (item to be delivered)
I’ve not had delivery yet, but Tara from the Stevenage showroom was amazing. I confessed I went in there just to test the mattress I thought I wanted but wasn’t sure about buying from them.
Well, she was so helpful, Informative and patient. She talked me through the differences in the mattresses, what made different models more or less in price, talk through how I slept and helped me find what was right for me.
Wasn’t expecting to buy but she was so helpfu, I felt I could trust her and the company. She explained the guarantees and how they worked. I’ve just renovated so I even ended up buying a second mattress for the spare room for guests.
So far excellent service! (lets see how we go with delivery, I’ll update if needed).
That’s so much again Tara, you restored my faith in large chains like Bensons (DFS ruined my faith).
The only thing I would share for Bensons to focus on is delivery time. I ordered two mattresses only, which seemed standard so I couldn’t get my head round 4/5 week time frame. But I didn’t ask so there may be a reason a mattress takes this long.
I’ve already told 5 friends about Tara and how she helped.
Sam
26 januari 2025
Omdöme utan inbjudan
Svar från Bensons For Beds - Stevenage493
Hi Samuel ,
Thank you for your fabulous review !
I am so pleased I was able to help you find the perfect mattress for you.
It was a delight to meet you and answer your questions.
Kind Regards
Tara
Easy simple clear explanations…
Easy simple clear explanations Knowlegable staff and not pushy for a sale
23 januari 2025
Svar från Bensons For Beds - Stevenage493
We appreciate your feedback! We're happy to hear our knowledgeable staff provided clear explanations without pressure. Thank you for your positive review, Megan at Customer Care
Employees are very good. Explained everything perfectly. So that we managed to buy 2 mattress and a bed
Employees are very good especially Sarah. She explained and showed everything, and really felt to buy bed and mattress
22 januari 2025
Svar från Bensons For Beds - Stevenage493
Hi Mrs Regimol Joseph. Thanks for taking the time to let us know about your new purchase, we are so glad you are happy.
We hope to be of service to you again in the future.
Best wishes,
Bensons for Beds - Stevenage
Really helpful non pushy assistant
Very helpful, non pushy assistant. Really listened and made helpful suggestions to meet our needs. Appreciated his approach. Would recommend to others.
21 januari 2025
Svar från Bensons For Beds - Stevenage493
We appreciate your kind words! We're happy to hear that our assistant was helpful and attentive to your needs. We're glad you appreciated their approach and would recommend us.
Take care,
Megan at Customer Care
Unclear about student discounts
Unclear about student discounts - yes or no?
Update 29 Sept :
what a reply! No clarity
16 januari 2025
Omdöme utan inbjudan
Svar från Bensons For Beds - Stevenage493
We appreciate your question and do hope that you have received the answers that you need. If not, please do call us on 0808 144 6160. Thank you, Megan at Customer Care
Great choices
Great choices. Staff were helpful but not pushy. Good price with New Year discount and local to me.
10 januari 2025
Svar från Bensons For Beds - Stevenage493
We appreciate you sharing your positive experience! We're happy to hear that you found great choices and helpful staff, along with a good price. Take care,
Megan at Customer Care
Mattress help
The person who helped us find a mattress was both knowledgeable and very helpful. She was friendly and generally lovely!
6 januari 2025
Svar från Bensons For Beds - Stevenage493
We're happy to hear that the team member was so helpful and knowledgeable! We appreciate you taking the time to share your positive experience with us.
Take care,
Megan at Customer Care
Svar från Bensons For Beds - Stevenage493
Thank you so much for giving us 5 stars. You made our day! Take care, Megan at Customer Care
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.