The customer service representative Tracey was brilliant from start to finish and was exactly the kind of person you’d want when shopping around for a bed or mattress. She was friendly, non pressurisi... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
We checked out Bensons to see if they had what we thought we wanted and they did, but we decided we wanted to try out the beds in store so we went to the St Helens shop. The staff there were very know... Se mer
Företaget har svarat
Great service in store not pushed let us browse and answered any questions we had would definitely recommend going here for a bed or mattress
Företaget har svarat
The all round experience was very good. Staff at the store were very helpful as was the delivery/insulation man. The downside was the up to 12 week wait. Although. now we finally have them, they were... Se mer
Företaget har svarat
Företagsinformation
Om Bensons For Beds - St Helens319
Skrivet av företaget
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Kontaktuppgifter
Unit 6d Ravenhead Retail Park, WA9 1JF, St Helens, Merseyside, Storbritannien
- 174428757
4,9
Utmärkt
406 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Knowledge salesperson
The salesperson had a good knowledge of all the products they had available in store didn't try to push anything as they had listened to my requirements and then suggested different beds that would suit. Very pleased with my purchase.
15 augusti 2025
Svar från Bensons For Beds - St Helens319
We're happy to hear that the salesperson's knowledge and approach met your needs, and we appreciate you sharing your positive experience. We're very pleased you're happy with your purchase. Take care, Megan at Customer Care
Andy explained everything and gave us…
Andy explained everything and gave us time to make our decision
12 augusti 2025
Svar från Bensons For Beds - St Helens319
We're happy to hear that you felt well-informed and had ample time to decide. Thank you for sharing your positive experience with us!
Great customer service as usual
Great customer service as usual. When I explained what I wanted the sales person took me straight to the bed and mattress type I had described. She was very helpful.
7 augusti 2025
Svar från Bensons For Beds - St Helens319
Thank you for taking the time to leave a review. We are thrilled to hear that our sales team provided you with exceptional customer service and were able to assist you in finding the perfect bed and mattress. We appreciate your business and hope to see you again in the future, Megan at Customer Care
Svar från Bensons For Beds - St Helens319
Thank you for your positive feedback! We are thrilled to hear that our service has met your satisfaction. Our team works hard to ensure our customers are happy with their experience. We look forward to continue serving you in the future, Megan at Customer Care
Staff were very knowledgeable and…
Staff were very knowledgeable and helpful and we were happy with our purchase based on information given
6 augusti 2025
Svar från Bensons For Beds - St Helens319
Thank you for sharing your positive experience with our staff! We strive to provide top-notch knowledge and assistance to our customers. We're glad you were satisfied with your purchase based on the information provided. We appreciate your support, Megan at Customer Care
Friendly, professional service. Cannot fault.
Tracey greated us into the store and offered any assistance we needed. She was friendly from the outset and allowed us plenty of time to consider. She explained everything and made sure we could make the right choice for us. We where vary happy with the bed we chose and we knew what all the options where. She explained everything from deals to mattress choices, delivery and anything else. She was a joy to deal with. Very friendly and professional and despite us coming into the store late in the day she did not rush us in the slightest. Even offered us a coffee. An absolute pleasure to deal with, thank you.
16 juli 2025
Omdöme utan inbjudan
Svar från Bensons For Beds - St Helens319
Thank you for your glowing review! Our team strives to provide top-notch customer service and we are thrilled to hear that Tracey made your shopping experience enjoyable. We appreciate your business and hope you enjoy your new bed, Megan at Customer Care
Had to buy a mattress for my teenager
Had to buy a mattress for my teenager. Harry immediately put her a ease, let her try all the mattresses, and had her happily walking through the store with a pillow. Great work with my usually moody, speaks few words teenager.
8 juli 2025
Svar från Bensons For Beds - St Helens319
Thank you for sharing your experience with us, we are so happy to hear that Harry was able to make your mattress shopping experience a pleasant one for your teenager. Our goal is to make our customers feel comfortable and happy with their purchase. Thank you for choosing us, Megan at Customer Care
Sale staff very helpful and listing to…
Sale staff very helpful and listing to what we were looking for and given good advice nothing to much trouble for them.we would recommend them to anyone.
9 juli 2025
Svar från Bensons For Beds - St Helens319
Thank you so much for your kind words! Our sales staff is dedicated to providing exceptional service and making sure our customers find exactly what they're looking for. We appreciate your recommendation and look forward to helping you again in the future, Megan at Customer Care
Svar från Bensons For Beds - St Helens319
Thank you for your kind review! We are thrilled to hear you had a seamless experience finding the perfect bed for you. We strive to make the process as simple and enjoyable as possible for our customers. Sweet dreams on your new bed! Megan at Customer Care😊🛌
Professional and knowledgeable staff
Professional and knowledgeable staff. Nothing was too much trouble to show and explain the product. No heavy pressure to get the sale.
4 juli 2025
Svar från Bensons For Beds - St Helens319
Thank you so much for your kind review! We're so glad our staff was able to provide you with a professional and knowledgeable experience. We pride ourselves on not pressuring our customers and always being willing to explain our products. We appreciate you, Megan at Customer Care
Just bought a bed from Benson for beds…
Just bought a bed from Benson for beds in St Helens and was look after by a amazing lady called Georgina who very knowledgeable who helped us pick the right bed for me and my wife. We left the shop very happy and relax that we had got the right bed all because of Georgina 5 star help.
30 juni 2025
Omdöme utan inbjudan
Svar från Bensons For Beds - St Helens319
Thank you for choosing Benson for Beds! We're so glad that Georgina provided you with exceptional service and helped you find the perfect bed. We aim to make our customers happy and we're thrilled that we succeeded with you. Sleep well on your new bed! Megan at Customer Care
Benson's in st Helens…
Hi all staff at Benson's in st Helens were very helpful with telling us about the beds we were looking at and helping us to make a decision for our new mattress within in our price range no pressure to buy a note expensive mattress thank you
20 juni 2025
Svar från Bensons For Beds - St Helens319
We're happy to hear that our staff in St Helens were helpful in guiding you toward a new mattress within your budget. Thank you for acknowledging their assistance without pressure. We appreciate your feedback, Megan at Customer Care.
Excellent Service
The staff member Tracey that served us was very knowledgeable and had a great personality. She showed us around the type of mattresses that would be suitable and helped us to make the best choice
18 juni 2025
Svar från Bensons For Beds - St Helens319
We're happy to hear that our staff member was knowledgeable and helpful during your visit. We appreciate your feedback and are glad we could assist you in making the best choice for your needs.
Take care, Megan at Customer Care
Svar från Bensons For Beds - St Helens319
We appreciate your positive feedback regarding our knowledgeable team and great service! We're happy you had a great experience, Megan at Customer Care
Great service - so far from St Helens store.
We needed a new mattress, called into the St Helens store a little early but this didn't stop Andy helping us. We got some good advice, he showed us most of the mattresses in the shop and took lots of time with us. He didn't push us into buying any thing. We eventually picked the one we liked and he sorted the sale.
He was really professional and knowledgeable.
29 maj 2025
Svar från Bensons For Beds - St Helens319
We appreciate you taking the time to share your experience at our store. We are so glad that you received excellent advice and professional service while choosing your new mattress. Thanks for your review, Megan at Customer Care
Svar från Bensons For Beds - St Helens319
Thank you for your amazing review! We hope you love your new order and will certainly pass this over to our St Helens store. Sleep well, Megan at Customer Care
Svar från Bensons For Beds - St Helens319
We're glad you found our customer service friendly and non-pressurised. Thank you for your positive feedback; we appreciate it. Take care, Megan at Customer Care
Very informative when in the store
Very informative when in the store. Given time on our own to consider our options.
19 april 2025
Svar från Bensons For Beds - St Helens319
Thank you for your kind review! We're glad our employees were able to provide you with helpful information and allowed you time to make the best decision for your needs. We appreciate you!
Sleep well, Team Bensons💜
Excellent service from staff new his…
Excellent service from staff new his job and gave Excellent advice to us highly recommend them
30 april 2025
Svar från Bensons For Beds - St Helens319
Thank you for leaving us a 5 star review !
A professional and friendly experience
We were guided through the whole process by a very friendly and professional salesman called Harry. He was very knowledgeable and advised us to try several different beds in order to make our decision. Lying on beds in a store can be very embarrassing but he put us at ease and we had a few laughs along the way. He explained all about delivery process and options available regarding removal of old bed which was very helpful.
26 april 2025
Svar från Bensons For Beds - St Helens319
Thank you for your kind words, we are glad that Harry was able to provide you with a smooth and enjoyable shopping experience. Our top priority is to ensure that our customers are knowledgeable about their options and comfortable during their visit. We hope to see you again soon!
Sleep well, Team Bensons💜
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.