Easy ordering - advice from sales person was helpful . Bought mattress that would be suitable for both of us. Advised when mattress would be delivered and delivery was perfect. Advised of date and... Se mer
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Plats
Byt platsUnit 11a New Mersey Retail Park, Speke, L24 8QB Liverpool, Merseyside, GB
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För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
The manager was polite and helpful. He explained options available to us and useful information to help us make a choice.
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Seeking a small double bed, many stores do not stock. Salesman Dan very helpful talked me through what was available. Tested mattresses from soft to hard. After doing this and lying on several options... Se mer
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Really pleased with the service I received from Kelly at the Liverpool Speke retail store when I visited the store to enquire about purchasing a new mattress.She was very polite,personable & knowledge... Se mer
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Företagsinformation
Om Bensons For Beds - Speke
Skrivet av företaget
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Kontaktuppgifter
Unit 11a New Mersey Retail Park, Speke, L24 8QB, Liverpool, Merseyside, Storbritannien
4,9
Utmärkt
197 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Excellent service
Very helpful, friendly and informative service and knowledge by Dan.
Took the time to explain the different mattresses and made the whole process much easier for us.
Excellent customer service. Would highly recommend.
24 november 2025
Svar från Bensons For Beds - Speke
We're happy to hear that you found our service helpful, friendly, and informative. We're glad that our explanation of the mattresses made the process easier for you. Thank you for your recommendation!
– Thank you, Jess- Team Bensons
We went to the Benson pretty late in…
We went to the Benson pretty late in the day - about an hour before closing time.
One staff member - Dan - was extremely facilitating. He even stayed late to ensure we could order our bed and mattress that same day.
He was extremely helpful - what a great guy.
30 november 2025
Svar från Bensons For Beds - Speke
We're so glad to hear that a staff member was helpful and accommodating during your visit. We appreciate you taking the time to share your positive experience. Thank you for your feedback!
– Thank you, Jess- Team Bensons
Easy process.
Easy process.
Gave us all the options without a heavy sales pitch.
Second time in a year we have bought from here. Plenty of options paired with black friday deals, very happy.
3 december 2025
Svar från Bensons For Beds - Speke
We're happy to hear that the process was easy and you appreciated the options without pressure. Thank you for your repeat business and for sharing your positive experience with us!
– Thank you, Jess- Team Bensons
Retail staff
Tracey in the store was very welcoming and informative
Listened to my needs making decisions eady
30 november 2025
Svar från Bensons For Beds - Speke
We're happy to hear that your in-store experience was so positive! It's great to know that our team member made your decisions easier. Thank you for your feedback.
Great experience
Great experience. Kelly in Liverpool Speke store was really helpful. We got hr best mattress we could for our needs.
Thanks for everything. Couldn’t fault the service.
26 november 2025
Svar från Bensons For Beds - Speke
Thank you for sharing your experience! We’re so pleased Kelly was able to help you find the perfect mattress for your needs. Enjoy your new comfort, and we truly appreciate your kind words!
Don’t be a stranger! We would love to see you again in the future, Megan at Customer Care
I couldn’t decide on which mattress…
I couldn’t decide on which mattress would suit my needs.
Dan was very knowledgeable and helpful, he didn’t rush me into making any decisions.
Very good service
9 november 2025
Svar från Bensons For Beds - Speke
We're happy to hear that our service helped you find the right mattress. We appreciate you mentioning how helpful our team was in guiding your decision. Thanks for your feedback,
Megan at Customer Care
I highly recommend Bensons Bed!
I highly recommend Bensons Bed!
We found the quality of their product to be fantastic, especially considering the affordable price.
A big thank you to team member Phill, who was incredibly helpful in guiding us to choose the best product for our needs.
4 november 2025
Svar från Bensons For Beds - Speke
We're happy to hear that you found a fantastic, affordable product at our store. We appreciate you mentioning how helpful our team member was in guiding you to the best product for your needs.
We're always here if you need anything else,
Megan at Customer Care!
Svar från Bensons For Beds - Speke
Thank you for your feedback! We really appreciate the time taken to leave us this lovely review. Thank you, Anthea - Team Bensons
The manager was great
The manager was great, she was very knowledgeable and patient with us. We really enjoyed the experience.
5 november 2025
Svar från Bensons For Beds - Speke
Thank you for your feedback Anthony. We’re delighted to hear that the manager provided knowledgeable and patient support, making your experience enjoyable.
Thank you for your positive review – Lauryn at Customer Care 💜
Svar från Bensons For Beds - Speke
Thank you for sharing your experience! We’re delighted to hear that Kelly provided you with excellent service. Your feedback is greatly appreciated and helps us continue delivering the highest level of care.
Thank you for your positive review – Lauryn at Customer Care 💜
Excellent service
Tracy was very helpful and friendly spending a lot of time making sure l found the mattress and bed that suited my needs.
31 oktober 2025
Svar från Bensons For Beds - Speke
We’re delighted to hear Tracy took the time to help you find the perfect mattress and bed! Friendly, patient service is what we aim for, and it’s great to know she made the process easy and enjoyable for you.
Thank you for your positive review Christine – Lauryn at Customer Care 💜
Dan was very knowledgable and helpful
Dan was very knowledgable and helpful, great experience finding the perfect bed for me in Speke Bensons.
1 november 2025
Svar från Bensons For Beds - Speke
We're happy to hear that you had such a positive experience! It's great to know that our team was helpful in finding the perfect bed for you. Thanks for your feedback,
Megan at Customer Care
Customer service was excellent Tracy…
Customer service was excellent Tracy was very helpful in store
31 oktober 2025
Svar från Bensons For Beds - Speke
We appreciate your feedback! We're so glad to hear that you found our in-store customer service excellent and helpful. Thank you,
Megan
Customer Care Team
The staff member Daniel G who served us…
The staff member Daniel G who served us throughout our visit was very helpful from start to finish. He wasn’t pushy but gave us time to look and ask questions. He explained clearly whilst giving me time to sign full information to my husband who is Deaf.
We left the shop looking to look around and compare prices and chat. We decided to go with Bensons because we were happy with the mattress we preferred, the price and the Customer Service we received.
Thank you Dan.
28 oktober 2025
Svar från Bensons For Beds - Speke
We're happy to hear that you received such helpful service during your visit. It's great to know that you felt comfortable and supported in your decision. Thank you for your positive feedback,
Megan at Customer Care
Staff where good and gave good advice.
Staff where good and gave good advice.
But found the delivery charge of 49.00 pound a bit much as it is only a roll mattress which will be delivered in a box. Think we should off been able to click and collect free.
23 oktober 2025
Svar från Bensons For Beds - Speke
We're really glad to hear our staff were helpful and gave you good advice — that’s exactly the kind of service we aim to provide. We understand your concerns about the delivery charge and we appreciate you sharing your thoughts.
Thank you for an amazing review Maria– Lauryn at Customer Care 💜
Speke’s Bensons for Beds are the Best!
We liked the layout and location of the store, the ease of parking and most importantly the high quality calibre of the staff and the beds/mattresses in stock. Phil was really impressive with his knowledge and experience and was very responsive to our needs. Dan was equally professional and helped us sort out the best finance options for our purchase!
22 oktober 2025
Omdöme utan inbjudan
Svar från Bensons For Beds - Speke
We're thrilled to hear you had such a positive experience. It’s fantastic to know their knowledge and professionalism helped make your visit smooth and enjoyable. We’re so glad you found the perfect bed and finance option with their support!
Thank you for an amazing review Tracey– Lauryn at Customer Care 💜
Excellent customer service from start…
Excellent customer service from start to finish.
Delivery was on time and bed was taken upstairs to the bedroom to be set up.
Would highly recommend Bensons to my friends and family.
23 oktober 2025
Svar från Bensons For Beds - Speke
We're happy to hear that you received excellent customer service and your bed was delivered and set up without a problem. We appreciate your recommendation!
Thank you for your review Moira – Lauryn at Customer Care 💜
Exceptional Service…
Tracy was very helpful and made the process of choosing a mattress very simple.
13 oktober 2025
Svar från Bensons For Beds - Speke
We're happy to hear that the mattress selection process was simple and helpful. We appreciate you taking the time to share your positive experience,
Megan at Customer Care
Great customer service!
Great customer service!
Tracey and Dan were so helpful. We were very happy with the service and price.
Thank you
11 oktober 2025
Svar från Bensons For Beds - Speke
We appreciate you sharing your positive experience! We are happy to hear that you were very satisfied with the service and price you received. Thank you for your review – Lauryn at Customer Care 💜
Customer service was real good,
29 september 2025
Svar från Bensons For Beds - Speke
We appreciate your kind words about our customer service. Thank you for sharing your positive experience with us!
Thank you,
Lauryn at Customer Care
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