From walking into the store to actually receiving my new mattress I couldn’t have asked for more .. the sales team were very friendly and helpful and I was updated about the process frequently.. the d... Se mer
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Plats
Byt platsUnit 19 Drakehouse Retail Park, Waterthorpe, S20 7JJ Sheffield, Yorkshire, GB
•Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Excellent all round. Ordering in the shop (Sheffield) was made easy by very knowledgeable staff. Delivery was spot on. Updates all week and time slot given, which was kept to. Delivery lads lovely - v... Se mer
Företaget har svarat
First rate from shopping at the store and being able to see/test the products were buying to smooth delivery as planned. Happy customers
Brilliant delivery team, good product. I would of given 5 stars if it wasn't for the Crystal Peaks Store telling me that I didn't love my son enough for not buying him a mattress that cost 3K. I would... Se mer
Företagsinformation
Om Bensons For Beds - Sheffield628
Skrivet av företaget
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Kontaktuppgifter
Unit 19 Drakehouse Retail Park, Waterthorpe, S20 7JJ, Sheffield, Yorkshire, Storbritannien
- 1142486489
4,8
Utmärkt
375 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Friendly Bensons
The staff were very friendly and veryi nformative even though I had to change mattress
27 juni 2026
Svar från Bensons For Beds - Sheffield628
We're so pleased our team was friendly and informative, even with your mattress change! Thank you for your kind feedback.
Team Bensons
Judith was such a pleasure to meet
Judith was such a pleasure to meet! She was extremely knowledgeable and very helpful! Can’t wait for our new bed to arrive. Thank you Judith! You are a lovely lady 😊
14 juni 2026
Svar från Bensons For Beds - Sheffield628
We're so pleased you had such a positive experience and found our team member knowledgeable and helpful. We appreciate your kind words!
Team Bensons
We visited the drakehouse Sheffield…
We visited the drakehouse Sheffield branch today and we was met by one of their staff members called Kate who was brilliant. Kate took us through all the different variations of mattresses and patiently let us try them all out more than once before we made our final decision. I like to say Kate made us feel at ease and comfortable and not pressured in anyway for a sale and we will definitely be recommending our friends and family members too thanks again kate for your lovely service today
13 juni 2026
Omdöme utan inbjudan
Svar från Bensons For Beds - Sheffield628
We are so pleased to hear about your excellent experience at our Sheffield branch. It's wonderful that our team member provided such patient and comfortable assistance, helping you find the perfect mattress. Thank you for your kind recommendation!
Team Bensons
The lady who served called June was…
The lady who served called June was very helpful and cheerful was a very pleasant shopping experience
2 maj 2026
Svar från Bensons For Beds - Sheffield628
We're so pleased our team provided a helpful and cheerful experience. Thank you for your kind feedback.
Team Bensons
The lads who delivered the bed could…
The lads who delivered the bed could not have been more helpful.
6 juni 2026
Svar från Bensons For Beds - Sheffield628
We're so glad our delivery team provided such helpful service. Thank you for your kind words!
Team Bensons
Svar från Bensons For Beds - Sheffield628
Thank you for your amazing review !!!
Team Bensons
Svar från Bensons For Beds - Sheffield628
We're so pleased our delivery team was polite, considerate, and efficient. Thank you for your kind feedback!
Team Bensons
We arrived and stated that we were just…
We arrived and stated that we were just browsing, and then the lady, Kate, said ok but just let me show you these beds, we had a good look round and tried a few beds, a main concern for us at our age was that the mattress was manageable for us to turn at our age and over the next few years but not compromise on quality and comfort. We eventually decided and were pleased with the final price
23 maj 2026
Svar från Bensons For Beds - Sheffield628
We're so pleased to hear you had a positive experience finding your new bed! It's wonderful that we could help you find a comfortable and manageable option. Enjoy your purchase!
Team Bensons
Shown various mattress
Shown various mattress. and the difference well explained good price reduction
26 maj 2026
Svar från Bensons For Beds - Sheffield628
We are so pleased you found our mattress selection and explanations helpful. We appreciate your kind words!
Team Bensons
Jaime was so friendly and helpful and…
Jaime was so friendly and helpful and her knowledge helped us to choose the perfect mattresses and beds.
19 maj 2026
Svar från Bensons For Beds - Sheffield628
We're so glad our team's friendly and knowledgeable assistance helped you choose the perfect mattresses and beds! Thank you for sharing.
Team Bensons - Jess
Great service from start to finish
The sales man went through all the mattresses with us and we don’t feel rushed at all.
30 april 2026
Svar från Bensons For Beds - Sheffield628
We're so glad to hear that our salesman provided you with a thorough and unhurried experience while choosing your mattress! Thank you for your review.
Team Bensons
Things happened when told they would
Things happened when told they would, no complaints with the service or quality of product.
26 april 2026
Svar från Bensons For Beds - Sheffield628
Thank you! 😊 We’re pleased to hear everything happened as promised and that you’re happy with both the service and product quality.
Until next time, take care,
Megan | Customer Care Specialist!💜
Customer service excellence and Transparency in Policy
Customer service excellence and transparency of the policy
26 april 2026
Svar från Bensons For Beds - Sheffield628
Thank you! 😊 We’re proud to deliver excellent customer service with clear, transparent policies—just the way it should be.
Looking forward to welcoming you back in the future,
Megan | Customer Care Specialist✨
Friendly
Friendly, knowledgeable and helpful salesman who listened to what I wanted and found me, hopefully, my new comfy bed.
20 april 2026
Svar från Bensons For Beds - Sheffield628
That’s lovely to hear! Understanding your needs and finding the right fit is exactly what we aim for. Enjoy your new bed,
Megan | Customer Care Specialist
Wonderful service,lady who assisted was…
Wonderful service,lady who assisted was so kind and patient.
12 april 2026
Svar från Bensons For Beds - Sheffield628
Really appreciate your kind words! We’ll be sure to pass this on to her 🌟
Thanks again for your support—it means a lot,
Megan | Customer Care Specialist💜
Helpful salesman saved a lot oftime.
Helpful salesman assessed required mattress type and saved a lot of time indicating those mattresses to try out.
Delivery was flawless with old mattress taken away.
Have yet to try out mattress which is airing off.
10 april 2026
Svar från Bensons For Beds - Sheffield628
We appreciate your feedback! We're happy to hear that our salesperson was helpful in assessing your needs and that the delivery was flawless. We hope you enjoy your new mattress once it's aired.
Team Bensons
The customer service was excellent,I…
The customer service was excellent,I was given time to look at the items on sale before I ask for help.Very pleased with advice given before making my choice .
2 april 2026
Svar från Bensons For Beds - Sheffield628
We appreciate your feedback and are so glad to hear you received excellent customer service and helpful advice while you took your time to browse.
Really helpful staff
We knew what we needed and the guy that served helped us choose what we wanted. Nice, easy and quick
3 april 2026
Svar från Bensons For Beds - Sheffield628
We appreciate your feedback! We're pleased the service was helpful in choosing what you wanted and that your experience was nice, easy, and quick.
Great service
Great service. We weee seen straight away. Told Rob what we wanted and he knew exactly what to recommend.
2 april 2026
Svar från Bensons For Beds - Sheffield628
Thank you for your feedback! 😊 We’re delighted to hear you received great service and were helped straight away. It’s wonderful to know Rob understood exactly what you wanted and made the right recommendation. We really appreciate you sharing your experience,
Megan | Customer Care Specialist⭐
Pleasant experience
We had a very pleasant experience whilst shopping for a comfortable bed, and Kate was very helpful. She was respectful and gave us time to assess different beds and make our decisions regarding our purchase.
17 mars 2026
Svar från Bensons For Beds - Sheffield628
Thank you for the lovely review! We’re so glad you had a pleasant experience, and Kate will be thrilled to hear she helped make choosing the right bed so comfortable and relaxed!
Hope to see you again in the future,
Megan | Customer Care Specialist💜
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