Rather mixed bag. The woman we dealt with in Reading store didn't listen and was not very good, however customer services and the Reading Store manager was really helpful and after several months we... Se mer
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Plats
Byt platsUnit 1a Reading Link Retail Park, Rose Kiln Line, RG2 0SN Reading, Berkshire, GB
•Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
The store manager at Rose Kiln Lane Reading, Mohammad is absolutely brilliant! He spent time understanding our needs and gave us great advice based on our requirements! The store is very welcoming a... Se mer
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Very welcoming. Rita was patient. She ensured I had the opportunity to lay on the beds some multiple times as I narrowed down my search for comfort! I took the feeling away and came back a week after... Se mer
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John had a good telephone manner & sounded friendly and efficient .The delivery was right in the middle of the predicted time slot & we were called 30 mins before arrival . The two worked well as a te... Se mer
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Företagsinformation
Om Bensons For Beds - Reading388
Skrivet av företaget
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Kontaktuppgifter
Unit 1a Reading Link Retail Park, Rose Kiln Line, RG2 0SN, Reading, Berkshire, Storbritannien
- 1189337973
4,7
Utmärkt
306 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Great experience
Great experience
A very polite ,helpful and friendly salesman.
Sami the salesman was a pleasure to deal with and I would certainly recommend him to anyone wishing to buy a bed from this store
16 maj 2025
Svar från Bensons For Beds - Reading388
We're thrilled to hear that you had a great experience at our store! Our team takes pride in providing excellent customer service and we're glad to hear that Sami was able to assist you with your purchase. Thank you for recommending us!
Excellent efficient service from…
Excellent efficient service from Muhammad store manager at reading link store very good price and speedy delivery date
13 maj 2025
Omdöme utan inbjudan
Svar från Bensons For Beds - Reading388
We are thrilled to hear about your positive experience with our store manager, Muhammad! Providing great service and competitive prices is always our top priority. Thank you for choosing our store! 🎉 #CustomerSatisfaction #SpeedyDelivery #HappyCustomers
Rita was very helpful and informative…
Rita was very helpful and informative in helping me choose my new bed.
12 maj 2025
Svar från Bensons For Beds - Reading388
Thank you so much for your kind words, we're thrilled to hear that Rita was able to provide exceptional service and guidance during your bed selection process. Your satisfaction is our top priority, and we're grateful for your support!
Rita done well job 👍👍
10 maj 2025
Omdöme utan inbjudan
Svar från Bensons For Beds - Reading388
Thank you so much for your positive review! We are thrilled to hear that Rita provided exceptional service. We will be sure to pass along your kind words to her. We strive to provide the best experience for our customers and we are glad to hear we succeeded in your case. Thank you for choosing our business! 👏🏼😊
Great customer service
Great customer service during our visit, very good attention to detail and made our visit a pleasant experience. We found exactly what we were looking for and got a great deal that we couldn’t refuse. Thank you very much! Highly recommended!
3 maj 2025
Svar från Bensons For Beds - Reading388
Thank you for your kind words about our customer service! We're thrilled to hear that we made your visit a pleasant and successful experience. We appreciate your recommendation and look forward to helping you again in the future!
It was a great experience
It was a great experience. To been in the Benson bed reading. Store manager Muhammad wasvery nice and helpful. And customer service was great. Rita was a very nice lady to help.me to find my suitable mattress. Thank you very much. I really recommend this place
26 april 2025
Omdöme utan inbjudan
Svar från Bensons For Beds - Reading388
Thank you for your wonderful review! We are thrilled to hear that you had a great experience at our store. Our team takes pride in providing excellent customer service, and we are so happy that our store manager Muhammad and Rita were able to assist you in finding the perfect mattress. Thank you for recommending us, and we look forward to seeing you again! Sweet dreams in your new Benson bed. 😊
My new mattress
Pleased with the speed of the delivery time and the discounts available.
What I didn't like, was the hard sell that I kept requesting was halted. If I wasn't in the mood to buy the product I was getting the discount I'd expected for a bank holiday I'd have walked straight out. But it was a headache enducing experience, not a pleasant one. She knew her stock and in fairness did recommend the one I was interested in from online.
22 april 2025
Svar från Bensons For Beds - Reading388
Thank you for your feedback! We are thrilled to hear that you were pleased with our speedy delivery and available discounts. We truly apologise for any inconvenience caused by our sales strategy and will certainly take your comments into consideration for future interactions. We appreciate your business and hope to see you again soon! Sleep well, Team Bensons💜
Excellent Customer service
We have purchased 4 x different mattresses and 2 x bed frames for our house move and Afzaal from Rose Kiln Lane, Reading branch made the shopping process a breeze by explaining the pros and cons of all items in detail. We were provided recommendations which really suited to our needs and helped us finalising on both mattresses and bed types which generally means getting into a rabbit hole due to the amount of options available. Still waiting for the items to be delivered and will update the review accordingly but service received so far has been worth a mention.
7 april 2025
Svar från Bensons For Beds - Reading388
Thank you for taking the time to leave such a positive review! Our team at Rose Kiln Lane, Reading is dedicated to providing exceptional customer service and we're so glad to hear that Afzaal was able to guide you through your mattress and bed frame selections. We look forward to delivering your items and providing continued great service. Thank you for choosing us for your house move needs!
My experience with benson beds was…
My experience with benson beds was really good and I would recommend them
7 april 2025
Omdöme utan inbjudan
Svar från Bensons For Beds - Reading388
Thank you so much for your glowing review! We are thrilled to hear that you had a good experience with us and that you would recommend us to others. Our team at Benson Beds takes pride in providing our customers with the best quality and service.
Excellent service from Ambi in Reading store
Was really pleased with the excellent efficient and friendly service I received at Bensons for Beds in Reading, from Ambi. She was very thorough and showed me all available options, eventually finding me a mattress which was ideal for my circumstances.
Highly recommend Ambi if you want excellent service.
Thanks!
21 mars 2025
Omdöme utan inbjudan
Svar från Bensons For Beds - Reading388
We're delighted you were pleased with the efficient and friendly service you received. It's great to hear that our team member was thorough in helping you find an ideal mattress. Thank you for your recommendation, Megan at Customer Care
Razman was very helpful and made the…
Razman was very helpful and made the purchase very easy - thank you
29 mars 2025
Svar från Bensons For Beds - Reading388
We're happy to hear that the purchase was easy and helpful. We appreciate you taking the time to leave us this great feedback. Take care, Megan at Customer Care
Salesman Razman was very helpful and…
Salesman Razman was very helpful and honest and even told us when next sales event was on so we could get best deal.
24 mars 2025
Omdöme utan inbjudan
Svar från Bensons For Beds - Reading388
We appreciate your positive feedback! We are so happy to hear that our sales team member was helpful and honest. Thank you for choosing us, Megan at Customer Care
Good service received from the store
The person served us, answered all our questions patiently and provided very good product information.
23 mars 2025
Omdöme utan inbjudan
Svar från Bensons For Beds - Reading388
We appreciate your positive feedback! We're happy to hear that our staff patiently answered your questions and provided excellent product information. Take care, Megan at Customer Care
The delivery team were very polite and…
The delivery team were very polite and professional, excellent service!
17 mars 2025
Omdöme utan inbjudan
Svar från Bensons For Beds - Reading388
We're happy to hear that our delivery team provided such polite, professional, and excellent service! We appreciate your positive feedback and support, Megan at Customer Care
Svar från Bensons For Beds - Reading388
We're glad you had a smooth process and a great experience with our sales team. Thank you for your positive feedback, Megan at Customer Care
Rita gave us a great shopping…
Rita gave us a great shopping experience, very informative
15 mars 2025
Svar från Bensons For Beds - Reading388
We're glad you had a great and informative shopping experience. Thank you for sharing your positive feedback with our team! Take care, Megan at Customer Care
Svar från Bensons For Beds - Reading388
Thank you for taking the time to leave us this positive feedback Adeel!🙌 Sleep well, Megan at Customer care
Was a lovely staff member
Was a lovely staff member, was great prices and deals and lots of options to choose from. Great staff
28 februari 2025
Svar från Bensons For Beds - Reading388
We appreciate your positive feedback! We are happy you found our staff lovely, prices great, and options plentiful. Our team is dedicated to providing excellent service.
Take care, Megan at Customer Care
A good experience.
When it comes to beds, you can't buy them on line, guidance is required. The salesman was very friendly, helpful and knowledgeable without being pushy. It was a very good experience.
27 februari 2025
Svar från Bensons For Beds - Reading388
We're glad you enjoyed your experience. It's great to know the salesperson was helpful and knowledgeable. We appreciate you sharing your feedback, Megan at Customer Care
Bensons Beds Experience
lots of different styles of beds to look at, assistants were very helpful and friendly, would definitely use again
26 februari 2025
Svar från Bensons For Beds - Reading388
We're so glad to hear that you appreciated the variety of beds and found our assistants helpful and friendly. Thank you for saying you would use us again, Megan at Customer Care
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