Bensons For Beds - Reading388Omdömen 

289
TrustScore 4.5 av 5

4,7

Unit 1a Reading Link Retail Park, Rose Kiln Line, RG2 0SN Reading, Berkshire, GB


Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

The salesperson took the time to ask what I was looking for rather than simply trying to sell me something. He gave me the opportunity to try out the products on offer and, after listening to my requi... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

I recently purchaces a bed,matress and a headboard in their store in Reading. Ambika was very helpful and attentive and helped us to make the right chioce. Later I had to make changes to our order an... Se mer

Företaget har svarat

Betygsatt 3 av 5 stjärnor

If I am being totally honest, the sales person was really trying to up sell throughout our time in store. At no point were we asked our budget or even our needs, the sales person was particularly tryi... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

The store manager at Rose Kiln Lane Reading, Mohammad is absolutely brilliant! He spent time understanding our needs and gave us great advice based on our requirements! The store is very welcoming a... Se mer

Företaget har svarat


Företagsinformation

  1. Sovrumsmöbler
  2. Sängbutik
  3. Sänglinnesaffär
  4. Madrassaffär

Om Bensons For Beds - Reading388

Skrivet av företaget

Information written by the company Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online. With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.

Kontaktuppgifter

  • Unit 1a Reading Link Retail Park, Rose Kiln Line, RG2 0SN, Reading, Berkshire, Storbritannien

  • 1189337973

4,7

Utmärkt

TrustScore 4.5 av 5

289 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ber kunder att lämna omdömen

Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa

Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,7

Alla omdömen

(289)

23 630 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

Very helpful advice given by Shayne on…

Very helpful advice given by Shayne on mattresses, no hard sell, just good information.

25 juni 2026
Logotyp för Bensons For Beds - Reading388

Svar från Bensons For Beds - Reading388

We're delighted our team provided helpful advice and good information. Thank you for your kind feedback!

Team Bensons

Betygsatt 5 av 5 stjärnor

The salesperson took the time to ask…

The salesperson took the time to ask what I was looking for rather than simply trying to sell me something. He gave me the opportunity to try out the products on offer and, after listening to my requirements, showed me the available options and clearly explained the benefits of each. His approach was informative and helpful, without any unnecessary sales pressure or excessive sales talk.

26 juni 2026
Logotyp för Bensons For Beds - Reading388

Svar från Bensons For Beds - Reading388

We're so pleased to hear that our team member took the time to understand your needs and provide such an informative and helpful experience. We're glad you appreciated the no-pressure approach and clear explanations. Thank you for your wonderful feedback!

Team Bensons

Betygsatt 5 av 5 stjärnor

Customer service was great

Customer service was great
And I was kept informed throughout

21 juni 2026
Logotyp för Bensons For Beds - Reading388

Svar från Bensons For Beds - Reading388

We are so glad our customer service was great and we kept you informed! Thank you!

Team Bensons

Betygsatt 5 av 5 stjärnor

Helpful staff and good choice of beds

I recently purchaces a bed,matress and a headboard in their store in Reading. Ambika was very helpful and attentive and helped us to make the right chioce. Later I had to make changes to our order and both Ambika and the manager were very helpful and attentive, and amended our order without a hussle, which I am very pleased about.

19 juni 2026
Omdöme utan inbjudan
Logotyp för Bensons For Beds - Reading388

Svar från Bensons For Beds - Reading388

We're so pleased to hear about your positive experience in our store. It's wonderful that our team provided such helpful and attentive service, especially when you needed to make changes to your order. Thank you for your kind feedback!

Team Bensons

Betygsatt 4 av 5 stjärnor

Great place to buy a bed

Great advice and help from the friendly, attentive salesman.
Not hurried or pressured.
Good selection of beds.
Clean and welcoming showroom.

19 juni 2026
Logotyp för Bensons For Beds - Reading388

Svar från Bensons For Beds - Reading388

We're delighted you received great advice from our friendly team and found our showroom welcoming. Thank you for your positive feedback!

Team Bensons

Betygsatt 5 av 5 stjärnor

The in shop experience was great and we…

The in shop experience was great and we really benefitted form the expertise of the representative in store.
When it came to the delivery the team went out of their way to be helpful as the old mattress was veery heavy and difficult to move and the house design makes it very difficult too. They were very good, but due to the challenges it took quite a bit of time - apologies to anyone they then arrived late too.

13 juni 2026
Logotyp för Bensons For Beds - Reading388

Svar från Bensons For Beds - Reading388

We're so pleased to hear about your positive in-store experience and the helpfulness of our representative. It's wonderful that our delivery team went above and beyond, especially with the challenges. We appreciate your understanding and kind words.

Team Bensons

Betygsatt 3 av 5 stjärnor

If I am being totally honest

If I am being totally honest, the sales person was really trying to up sell throughout our time in store. At no point were we asked our budget or even our needs, the sales person was particularly trying to push a certain mattress and I had to be quite adamant what we actually wanted. The same person then insisted I have a good review and even just phoned me to chase her review on Trust Pilot which I find rather odd! No doubt we will be pleased with the mattress we purchased but the sales approach was not how I would want to be dealt with. The time in store was expeditious but only because it was pushed along by the sales person not because we had limited time. A little disappointing really we have brought from store before and this was not the approach 😔

9 juni 2026
Logotyp för Bensons For Beds - Reading388

Svar från Bensons For Beds - Reading388

We appreciate you sharing your recent experience with us. We are concerned to hear that our sales approach did not meet your expectations, especially given your positive past purchases with us. We are taking your feedback seriously and will be reviewing our sales training to ensure a more customer-centric experience for everyone. We are confident you will enjoy your mattress.

Team Bensons

Betygsatt 5 av 5 stjärnor

John had a good telephone manner &…

John had a good telephone manner & sounded friendly and efficient .The delivery was right in the middle of the predicted time slot & we were called 30 mins before arrival . The two worked well as a team & both the collection of the old mattress & delivery of the new one went without a hitch despite stairs with two turns & a large wall mirror to avoid .

8 juni 2026
Omdöme utan inbjudan
Logotyp för Bensons For Beds - Reading388

Svar från Bensons For Beds - Reading388

We're so pleased to hear about your positive experience with our team and the smooth delivery process! It's wonderful that everything went well, even with the challenging stairs. Thank you for your kind feedback!

Team Bensons

Betygsatt 5 av 5 stjärnor

Great customer service

Great customer service

5 juni 2026
Logotyp för Bensons For Beds - Reading388

Svar från Bensons For Beds - Reading388

Thank you for taking the time to leave us a review.
Team Bensons.

Betygsatt 5 av 5 stjärnor

1st class delivery informed all the way…

1st class delivery informed all the way of time etc .delivery was amazing very profesional helpful and friendly guys excellent taking my old mattress and put the new one carefully on the bed all unwrapped and packaging taken away .am very impressed .thank you bensons.

30 maj 2026
Logotyp för Bensons For Beds - Reading388

Svar från Bensons For Beds - Reading388

We're so pleased to hear about your 1st class delivery experience! It's wonderful that our team was professional, helpful, and friendly, ensuring your new mattress was perfectly placed. Thank you for your kind words!

Team Bensons

Betygsatt 5 av 5 stjärnor

Amazing experience

The store manager at Rose Kiln Lane Reading, Mohammad is absolutely brilliant! He spent time understanding our needs and gave us great advice based on our requirements! The store is very welcoming and Mohammed is very knowledgeable. We ended up buying 3 beds instead of 1, which we had initially planned for!
Thanks Mohammad!
Rohit

27 maj 2026
Logotyp för Bensons For Beds - Reading388

Svar från Bensons For Beds - Reading388

We're so pleased to hear about your excellent experience at our Rose Kiln Lane store. It's wonderful that our team member provided such knowledgeable advice and helped you find the perfect beds. Thank you for your kind feedback!

Team Bensons

Betygsatt 5 av 5 stjärnor

We recently purchased a mattress from…

We recently purchased a mattress from Bensons for Beds and the whole experience was excellent. From the customer service at the shop to payment and delivery, everything was straightforward and quick. In just a few days, we had our new mattress delivered to our home. I highly recommend!

24 maj 2026
Logotyp för Bensons For Beds - Reading388

Svar från Bensons For Beds - Reading388

We're so pleased to hear you had an excellent experience with us! It's wonderful that our team provided such straightforward service and that your mattress was delivered quickly. Thank you for your high recommendation.

Team Bensons

Betygsatt 5 av 5 stjärnor

Bensons Reading

The sales process at the Reading store was excellent. Very helpful in guiding us to our purchase decision. The delivery process was also excellent. The 2 delivery guys were friendly and efficient. Communication was outstanding through the whole process. We can highly recommend Bensons for Beds.

22 maj 2026
Logotyp för Bensons For Beds - Reading388

Svar från Bensons For Beds - Reading388

We're so pleased to hear about your excellent sales experience and helpful guidance. It's wonderful that our delivery process and communication were outstanding. Thank you for your high recommendation!

Team Bensons

Betygsatt 4 av 5 stjärnor

The lady Rita in reading was very…

The lady Rita in reading was very helpful and polite helped with all my needs and gave great advise on best quality and conditions for a great bed and a large range or variety materials for making the bed

19 maj 2026
Omdöme utan inbjudan
Logotyp för Bensons For Beds - Reading388

Svar från Bensons For Beds - Reading388

We're so pleased to hear our colleague was helpful and provided great advice on finding the perfect bed for your needs!

Team Bensons

Betygsatt 5 av 5 stjärnor

Extremely satisified with overall…

Extremely satisified with overall services and staff especially the support provided by the store Manager Muhammad was exceptional. Highly recommended.

19 maj 2026
Omdöme utan inbjudan
Logotyp för Bensons For Beds - Reading388

Svar från Bensons For Beds - Reading388

That's wonderful to hear! We're so pleased you were extremely satisfied with our services and staff. We appreciate your high recommendation!

Team Bensons - Jess

Betygsatt 5 av 5 stjärnor

“I had one of the best customer service…

“I had one of the best customer service experiences at Bensons for Beds. The store manager, Muhammad, was a superb person — extremely helpful, professional, and welcoming. Excellent service throughout.”

19 oktober 2025
Omdöme utan inbjudan
Logotyp för Bensons For Beds - Reading388

Svar från Bensons For Beds - Reading388

We're so glad to hear you had such a positive experience! Providing helpful, professional, and welcoming service is what we aim for. Thank you for sharing your feedback! ✨

Team Bensons - Jess

Betygsatt 5 av 5 stjärnor

igel bed

The sales assistant had good product knowledge and was able to guide us.
The discount was a strong factor in our decision.
We have yet to receive the bed so we cannot comment further at this time.

3 maj 2026
Logotyp för Bensons For Beds - Reading388

Svar från Bensons For Beds - Reading388

We appreciate your feedback and are happy to hear that our sales assistant's product knowledge was helpful and that the discount influenced your decision. We look forward to your further comments once you've received the bed.

Team Bensons

Betygsatt 5 av 5 stjärnor

Muhammad was brilliant

Muhammad was brilliant. Really helped us choose the best bed for us.

5 maj 2026
Logotyp för Bensons For Beds - Reading388

Svar från Bensons For Beds - Reading388

We're so happy to learn that our team member assisted you in selecting the ideal bed! We appreciate you sharing your wonderful experience.

Team Bensons

Betygsatt 4 av 5 stjärnor

Beautiful bed but…..

We are really pleased with our new bed and looks lovely in the bedroom. The sales man was great but the only down side was it felt like he was constantly around us and we felt like we didn’t have enough breathing space to look/discuss with out him always appearing. Other than that small issue all went well with the ordering etc.

27 april 2026
Logotyp för Bensons For Beds - Reading388

Svar från Bensons For Beds - Reading388

We're pleased that you are happy with your new bed and its appearance. We appreciate your feedback regarding the salesperson and will address this to improve the customer experience. Thank you for sharing your experience.

Team Bensons

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.

Läs mer om andra typer av omdömen.

Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.

Läs mer om omdömesprocessen på Trustpilot.

Här är 8 tips på hur man kan skriva omdömen på bästa sätt.

Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.

Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.

Läs mer