Rather mixed bag. The woman we dealt with in Reading store didn't listen and was not very good, however customer services and the Reading Store manager was really helpful and after several months we... Se mer
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Plats
Byt platsUnit 1a Reading Link Retail Park, Rose Kiln Line, RG2 0SN Reading, Berkshire, GB
•Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
The store manager at Rose Kiln Lane Reading, Mohammad is absolutely brilliant! He spent time understanding our needs and gave us great advice based on our requirements! The store is very welcoming a... Se mer
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Very welcoming. Rita was patient. She ensured I had the opportunity to lay on the beds some multiple times as I narrowed down my search for comfort! I took the feeling away and came back a week after... Se mer
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John had a good telephone manner & sounded friendly and efficient .The delivery was right in the middle of the predicted time slot & we were called 30 mins before arrival . The two worked well as a te... Se mer
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Företagsinformation
Om Bensons For Beds - Reading388
Skrivet av företaget
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Kontaktuppgifter
Unit 1a Reading Link Retail Park, Rose Kiln Line, RG2 0SN, Reading, Berkshire, Storbritannien
- 1189337973
4,7
Utmärkt
306 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Excellent staff -Rita
15 april 2026
Svar från Bensons For Beds - Reading388
Thank you for your feedback — we’re delighted to hear you received excellent service from Rita. We’ll be sure to pass on your kind words to her, and we really appreciate you taking the time to share your experience.
Team Bensons
Good service from start to finish.
Nicely advised in your shop..Later negotiated a price cut to match a sale deal with the manager. Delivery smooth postponed and rearranged.. Delivery guys on time and friendly.
Nice sofa bed.
7 april 2026
Svar från Bensons For Beds - Reading388
We're happy to hear that you were nicely advised and got a price match! We appreciate your recognition of our delivery team's punctuality and friendliness and your new sofa bed. Thanks for your feedback.
Team Bensons
We found the right bed
We found the right bed, and were shown an appropriate selection, but the saleswoman tried too hard and talked too much. She came across as desperate for a sale. We got a good price and hopefully the right mattress.
9 april 2026
Svar från Bensons For Beds - Reading388
Thank you for your feedback, and we apologise if our sales approach felt too pushy. We’re glad you found the right bed at a good price, but we’re sorry the experience didn’t feel as relaxed as it should. We’ll pass your comments on to the team to improve how we support our customers,
Megan | Customer Care Specialist
We are happy with the mattress deal we…
We are happy with the mattress deal we got during the Easter holiday period from Bensons Beds. We went around the different mattresses at our own leisure and picked one out. The sales representative was helpful in organising our mattress for delivery.
6 april 2026
Svar från Bensons For Beds - Reading388
We’re pleased to hear you found a great mattress deal during the Easter period and were able to explore the options at your own pace. It’s wonderful to know our sales representative provided helpful support in arranging your delivery. Thank you for sharing your experience.
💜 Thank you for your positive review – Lauryn at Customer Care
Sealy Mattress purchase
Purchased an expensive Sealy Posturpuride Mattress in the Easter sale. Muhammad at the Reading store (388) was very helpful on making initial enquiries. Gave me clear information and facts i wanted to know. No pushy salesmanship, which gave me the confidence to purchase on the day. I look forward to receiving my order in the next 2 weeks.
7 april 2026
Svar från Bensons For Beds - Reading388
Thank you for your feedback! 😊 We’re delighted to hear Muhammad at our Reading store was so helpful, informative, and pressure‑free—it’s great to know that gave you the confidence to purchase. We hope you enjoy your new Sealy Posturepedic mattress when it arrives and wish you many comfortable nights ahead,
Megan | Customer Care Specialist🛏️✨
Svar från Bensons For Beds - Reading388
Thank you! 😊 We’re glad to hear you found our staff very helpful. Your feedback is much appreciated,
Megan | Customer Care Specialist⭐
Svar från Bensons For Beds - Reading388
Thank you! We really appreciate the love and your amazing feedback,
Megan | Customer Care Specialist💜
Svar från Bensons For Beds - Reading388
Thank you! We’re delighted to hear you received excellent service from ordering right through to delivery. We really appreciate your feedback,
Megan at Customer Care😊
Quick and easy ordering process
Good choice of beds, and well informed staff able to advise. Process to order was quick and delivery went well. Would recommend.
31 januari 2026
Svar från Bensons For Beds - Reading388
Thank you for giving us 5 stars Carly! We’re so glad you found a great choice of beds and that our team were able to give helpful advice. Delighted the ordering was quick and delivery went smoothly — we really appreciate the recommendation,
Megan at Customer Care💜
Amazing service and product
Amazing service and product. Very happy with the complete service from purchase to installation.
20 mars 2026
Omdöme utan inbjudan
Svar från Bensons For Beds - Reading388
Thank you so much for giving us 5 stars Simon! We’re delighted to hear you’re happy with both the service and the product. It’s wonderful to know everything—from purchase to installation—was smooth and satisfying. We really appreciate your feedback,
Megan at Customer🛏️✨
Delivery guy’s were perfect and…
Delivery guy’s were perfect and experienced throughout no issues whatsoever.
5 mars 2026
Svar från Bensons For Beds - Reading388
Thank you so much for your lovely feedback! We're delighted to hear the delivery team were perfect and so experienced throughout. – Megan at Customer Care
Svar från Bensons For Beds - Reading388
Thank you for you positive feedback we really do appreciate it
Stewart - Team Bensons
Svar från Bensons For Beds - Reading388
elizabeth graham,
We appreciate your positive feedback and are so glad that our help made you happy; we hope to see you again!
Team Bensons
Very pleased with my new bed base and…
Very pleased with my new bed base and the service I've received from Bensons Beds. Sami was extremely helpful when he sold me the bed base and all the communications there on in where great in terms of keeping me updated on delivery and what to expect. The two chaps who delivered and installed the bed were also great. I'm very pleased and wouldn't hesitate to recommend Benson Beds and buy again.
27 februari 2026
Svar från Bensons For Beds - Reading388
Debra Morgan,
We're pleased to hear you're happy with your new bed base and the service you received. It's great to know that you found the sales and delivery communications helpful and the delivery team were great. Thank you for recommending us; we appreciate your feedback!
Team Bensons
"I am absolutely thrilled with the…
"I am absolutely thrilled with the service! I had two beds and mattresses delivered, and the team was incredibly efficient. They built the new beds quickly and even took away my old mattresses, which was a huge help.
I was especially impressed because I’d just had new carpets fitted; the guys were so respectful, taking their shoes off without being asked and ensuring all waste was cleared away. The product quality is fantastic—I couldn't be happier!
10 februari 2026
Omdöme utan inbjudan
Svar från Bensons For Beds - Reading388
We're happy to hear the team was efficient with your delivery and assembly. It's great to know they were respectful of your new carpets and removed the old mattresses. Thank you for your positive feedback on the product quality!
Stewart - Team Bensons
Friendly staff but gave you space to…
Friendly staff but gave you space to thing. Listen to what we wanted and needed didn't try to oversell.
30 januari 2026
Svar från Bensons For Beds - Reading388
We appreciate you taking the time to share your experience. We're happy to hear that our staff were friendly, gave you space, and listened to your needs without overselling!
Stewart - Bensons Team
Amazing service and delivery
The sales team were very helpful. And the delivery team were very quick and efficient with putting the bed together. Took under an hour for the bed frame to be installed. Overall very happy with the service.
7 februari 2026
Svar från Bensons For Beds - Reading388
We're so glad to hear that our sales team was helpful! It's great the delivery team was quick and efficient in assembling the bed frame. We appreciate your positive feedback and are happy you're pleased with our service.
Mr Muhammad store manager was very…
Mr Muhammad store manager was very helpful and cooperative throughout the process. Wardrobe was delivered on time and fixed professionally
6 februari 2026
Svar från Bensons For Beds - Reading388
We appreciate your positive feedback! We're happy to hear the store manager was helpful and the wardrobe was delivered and fixed professionally. Thanks for sharing!
New mattress
The staff dealt with my enquiry promptly, showed me 2 mattresses that met my specifications and answered my questions.
2 februari 2026
Svar från Bensons For Beds - Reading388
We're happy to hear that our staff promptly addressed your enquiry and provided helpful information about suitable mattresses. Thank you for your positive feedback!
Svar från Bensons For Beds - Reading388
We’re sorry to hear you’ve had a poor experience with the delivery service Mrs Taylor. We’ve requested your order details so we can look into this further and address what’s happened. Once we have that information, we’ll be able to support you directly,
Megan at Customer Care
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