How easy and stress free it was and the great service of the app as well,and how the customer service were warm and ready to help.
Plats
Byt platsUnit 4 Riversway Retail Park, Mariners Way Off Watery Lane, PR2 2YN Preston, Lancashire, GB
•Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Went into Preston store with very little idea of what we wanted. We were greeted by a very competent member of staff who spent time explaining the difference between different mattresses and encourage... Se mer
Företaget har svarat
Did not get put under pressure in the salesroom. I was encouraged to take my time and was left to try out the mattresses before making a decision. I was not pressured into making a decision that d... Se mer
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I bought a mattress at Bensons beds in Preston by the docks recently. The staff were excellent and very helpful and considerate. Especially Steven. I changed my mind about the mattress I had chose... Se mer
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Företagsinformation
Om Bensons For Beds - Preston314
Skrivet av företaget
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Kontaktuppgifter
Unit 4 Riversway Retail Park, Mariners Way Off Watery Lane, PR2 2YN, Preston, Lancashire, Storbritannien
- 1772768565
4,8
Utmärkt
303 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Great service
We got the product we wanted, there was discount and interest free credit which was a real bonus. The service was top notch and the sales assistant was very knowledgeable about all the products and was very thorough.
12 januari 2025
Svar från Bensons For Beds - Preston314
We appreciate you sharing your positive experience! We're happy to hear that you got the product you wanted with a discount and interest-free credit. It's great to know that our sales assistant provided top-notch and thorough service.
Take care,
Megan at Customer Care
Good experience
The sales woman, Costanza, was very helpful. I was able to take my time trying the mattress. Then she explained the different policies clearly.
4 januari 2025
Svar från Bensons For Beds - Preston314
We're happy to hear that you felt supported during your mattress selection. It's great to know that the policies were clearly explained and that you were able to take your time. Thanks for your feedback, Megan at Customer Care
Steven and the team are perfect.
Steven was great in helping us find the perfect mattress for our new home. He was very knowledgeable but also left us alone to look and decide for ourselves. Great store with lots of choice and a great bunch of lovely staff!
8 januari 2025
Svar från Bensons For Beds - Preston314
We're delighted to hear that you found the perfect mattress for your new home! It's great to know that our staff provided excellent assistance without being intrusive. We appreciate your kind words, Megan at Customer Care
Steven is a fantastic representation of Bensons
Steven was really great, helpful knowledgeable and gave honest advice. Would definitely use bensons again based on Steven’s service. He was very funny as well. Thanks
7 januari 2025
Svar från Bensons For Beds - Preston314
We're happy to hear that you had such a positive experience! It's great to know that the service was helpful, knowledgeable, and honest. We appreciate your feedback and thank you for choosing us.
Take care, Megan at Customer Care
Svar från Bensons For Beds - Preston314
We're glad you enjoyed your experience and that our knowledgeable staff helped you make the right choice! We appreciate your positive feedback.
Take care, Megan at Customer Care
Good informative service.
We visited the store twice and on both occasions we received informative, helpful information about the beds we liked. We placed an order and await the delivery later this month.
31 december 2024
Svar från Bensons For Beds - Preston314
We appreciate you sharing your experience. We're glad our team provided helpful information during your visits. We look forward to delivering your order later this month!
Take care,
Megan at Customer Care
Handled my purchase professionally and…
Handled my purchase professionally and very helpful
2 januari 2025
Svar från Bensons For Beds - Preston314
We're happy to hear that your purchase was handled professionally and that our team was very helpful. Thank you for your positive feedback, Megan at Customer Care
Extremely pleasant experience
Four members of staff on at the time, all incredibly friendly and accommodating. Extremely helpful advice with assistance in coming to a final decision on which package to pick. Special mention to Steven who saw it through to completion. Would definitely use again in the future.
31 december 2024
Svar från Bensons For Beds - Preston314
Thank you for your positive review – Lauryn at Customer Care 💜
A very personal service
A very personal service, made to feel special and important and very helpful. Top staff
13 december 2024
Omdöme utan inbjudan
Good quality bed
Good quality bed. Very sturdy and stylish. Staffs at Preston are very helpful specially Anita and Beth. Thank you Bensons for bed.
30 november 2024
Amazing service
We went in looking for 2 mattresses for our kids. The staff member was incredibly helpful and knowledgeable. She was able to suggest exactly what she felt they needed and the reasons why. She explained how it would impact their spines etc if they chose a firm mattress. We were so impressed that we opted to order our new bed and mattress at the same time (was going to order elsewhere but she made it competitive). We did not feel rushed and left happy in the knowledge that when they arrive they will be right!
16 november 2024
Knowledgeable
Knowledgeable, helpful staff. Was able to buy the right product at the right price.
26 oktober 2024
It was great
It was great, mainly the test mattress that makes us to be sure which type is better for us.
The sales staff is awesome!
15 oktober 2024
Finding a bed for my 11 year old Daughter.
Anita was so helpful and patient when we needed assistance choosing a bed for my 11 year old Daughter. She listened to our requirements and showed us all the options available.
Thank you so much.
13 oktober 2024
Anita was fab!
Anita was fab! Sorry this took so long to write. She was so chatty and welcoming but still professional. Knew what we wanted to buy when we walked in and was told it was now discontinued, but Anita showed us an alternative and it was perfect. Thanks so much for your help :)
22 september 2024
Omdöme utan inbjudan
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