I had a really positive experience buying my new bed, thanks to Ray! He was extremely helpful, friendly and knowledgeable, taking the time to answer all my questions and making the whole process easy... Se mer
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Plats
Byt platsUnit 9b Castle Marina Retail Park, Castle Bridge Road, NG7 1GX Nottingham, Nottinghamshire, GB
•Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Very good salesperson. Provision of pillows for a more natural mattress test. Helpful without being pushy. Large choice of mattresses of different types & prices. Good delivery & recycling opti... Se mer
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My experience with Bensons for Beds was fantastic. From walking into the store to receiving my new mattress, everything was handled professionally and efficiently. Alex & (@ Nottingham store) team wer... Se mer
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A lovely experience in shop. Staff available to ask questions and advice, but no pressure sales used. Plenty of time to chat over and decide on needs. Alex was very friendly and chatty which made... Se mer
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Företagsinformation
Om Bensons For Beds - Nottingham208
Skrivet av företaget
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Kontaktuppgifter
Unit 9b Castle Marina Retail Park, Castle Bridge Road, NG7 1GX, Nottingham, Nottinghamshire, Storbritannien
- 1159598967
4,8
Utmärkt
653 omdömen
Ber kunder att lämna omdömen
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
We ordered a super king bed from the excellent sales assistant Alex
We ordered a super king bed from the excellent sales assistant Alex. On delivery, we had issues with one of the divan units - fixing holes at both ends, instead of one end, for fixing the headboard. The black headboard material, which covers fixings at the back, was torn.
We also had an issue with the mattress, as it is super king, we couldn't get it up the stairs to the bedroom.
All issues were resolved by the excellent sales assistant Alex, who arranged for a complete replacement bed and supplied a two-part zip mattress.
We are now very pleased with the quality, comfort and aesthetic of the bed and would recommend Benson as a premier supplier of beds.
7 augusti 2026
Svar från Bensons For Beds - Nottingham208
Thank you for your detailed review! We're thrilled to hear that Alex provided excellent service and resolved your issues promptly. It's wonderful to know you're now enjoying your new bed's quality and comfort. We appreciate your recommendation and look forward to serving you again!
Great customer service and sales person…
Great customer service and sales person Ray was so helpful and knowledgeable,
7 september 2026
Svar från Bensons For Beds - Nottingham208
Hello Tony,
Thank you for your lovely review! 😊 We're delighted to hear that you received great customer service and that Ray was so helpful and knowledgeable throughout your visit. Making sure our customers feel informed and supported is what we strive for, and it's wonderful to know Ray made such a positive impression. We'll be sure to pass on your kind words. Thank you for choosing us, and we hope you enjoy your new order,
Megan | Customer Care Specialist✨
Bensons great sales team service and…
Bensons great sales team service and delivery. 100% recomend.
Every one connected with the purchase and delivery where brilliant.
5 september 2026
Svar från Bensons For Beds - Nottingham208
We're delighted to hear that you received great service from our sales team and delivery colleagues! It's fantastic to know that everyone involved in your purchase made such a positive impression, and we truly appreciate your 100% recommendation.
💜 Thank you for your positive review - Lauryn at Customer Care 💜
Knowledgeable and friendly service
Knowledgeable and friendly service. Big shout out Ash at Castle Meadows Nottingham, excellent customer service. Although not quite ready to make a purchase just yet, I will certainly be going back when the time comes.
30 augusti 2026
Omdöme utan inbjudan
Svar från Bensons For Beds - Nottingham208
Hi Mick,
Thank you for your wonderful feedback! 😊 We're delighted to hear that you received such knowledgeable and friendly service during your visit. A special thank you for giving Ash at our Castle Marina, Nottingham store a well-deserved shout out. It's fantastic to know that his excellent customer service left such a positive impression on you.
We look forward to welcoming you back in the future,
Megan | Customer Care Specialist⭐
Very good service
Very good service, no pressure in the shop and timely and professional installation.
28 augusti 2026
Svar från Bensons For Beds - Nottingham208
Thank you so much for your positive review Jacqui! We pride ourselves on providing top-notch service without any pressure, and we're thrilled to hear that you were happy with our timely and professional installation. Hope to see you again soon,
Megan | Customer Care Specialist
Arrived on time put the bed together…
Arrived on time put the bed together really helpful guys
22 augusti 2026
Svar från Bensons For Beds - Nottingham208
Thank you so much for your amazing review Rachel! We are thrilled that our team was able to put your bed together to your satisfaction. We always strive to provide efficient and helpful service to all of our customers. Thanks for choosing us,
Megan | Customer Care Specialist
A lovely experience in shop
A lovely experience in shop. Staff available to ask questions and advice, but no pressure sales used. Plenty of time to chat over and decide on needs.
Alex was very friendly and chatty which made the whole sales and delivery service easily understandable.
Would definitely recommend.
Thank you.
23 augusti 2026
Svar från Bensons For Beds - Nottingham208
Thank you so much for your kind words Ms Greenwood! We're thrilled to hear that you had a wonderful experience in our shop. Our team takes pride in providing excellent customer service without any pressure sales. We're glad you enjoyed chatting with Alex and we hope to see you again soon,
Megan| Customer Service Specialist
Overall okayies but my order delayed few weeks
I buy mattress and bed frame from bensons. I like the mattress. I have little issue with the quality of bed. It was delivered me almost a month late then initially agreed date which I am hoping some compensation but not sure yet. Delivery experience was nice , they put my bed / mattress in the room of my choice.
17 augusti 2026
Svar från Bensons For Beds - Nottingham208
Hello Lachhi,
We are sorry to learn that your order was delivered almost a month later than originally agreed, and that you have concerns regarding the quality of your bed. We have contacted you today to discuss this with you directly.
Thank you,
Megan | Customer Care Specialist
Great service from start to finish.
Great service from start to finish.
The sales team were extremely knowledgeable and helpful.
We were kept informed throughout and the delivery and assembly was great.
Would highly recommend.
21 augusti 2026
Omdöme utan inbjudan
Svar från Bensons For Beds - Nottingham208
Thank you for your wonderful feedback! We're delighted to hear that you experienced great service from start to finish. It's fantastic that our sales team was knowledgeable and helpful, and that you were kept informed throughout the process. We're also pleased that the delivery and assembly were great.
Team Bensons
Very impressed with Bensons
Very helpful person in the shop, with advice on buying the 2 mattresses.
The 2 delivery people, were quick, efficient, polite and hard working. Very impressed, will certainly use Bensons again.
10 augusti 2026
Svar från Bensons For Beds - Nottingham208
Hey Joy,
Thank you for your wonderful review! 😊 We're delighted to hear that our in-store colleague was so helpful in advising you on the two mattresses and helping you make the right choice.
It's also fantastic to know that our delivery team were quick, efficient, polite, and hardworking. We'll be sure to pass on your kind words to the teams involved. Thank you for your loyalty and for saying you'll use us again. We look forward to helping you in the future!
Sleep well,
Megan | Customer Care Specialist ⭐
Knowledgeable staff
Knowledgeable staff. Mattress was taken upstairs and old one removed.
16 augusti 2026
Svar från Bensons For Beds - Nottingham208
We're so glad our team provided excellent service and handled the mattress delivery and removal efficiently for you. We appreciate your kind words!
Team Bensons
The member of staffswhich helped us to…
The member of staff which helped us to pick the right pillow an mattress that was best for us and the delivery drives who drop mattress off an took our old one away
16 augusti 2026
Svar från Bensons For Beds - Nottingham208
We're so pleased to hear that our staff member helped you choose the perfect pillow and mattress. It's wonderful that our delivery team was efficient in dropping off your new mattress and taking away your old one.
Team Bensons
Paul and Ian were fantastic!
Paul and Ian were extremely professional and assembled the bed perfectly.
My daughter is so happy and we wanted to say a huge thank you to the company for having clear communication throughout.
10/10 for exceptional customer service!
13 augusti 2026
Svar från Bensons For Beds - Nottingham208
Thank you for your wonderful review! We are so pleased to hear that our team provided professional service and assembled the bed perfectly. It's fantastic that your daughter is happy and that our communication was clear throughout. We truly appreciate your kind words about our customer service!
Team Bensons
A great experience both with purchasing…
A great experience both with purchasing and delivery. Couldn't have been better. Staff at the store and the delivery guys were excellent.
22 juli 2026
Omdöme utan inbjudan
Svar från Bensons For Beds - Nottingham208
We're so pleased to hear you had such a great experience with both your purchase and delivery. It's wonderful that our store staff and delivery team were excellent. Thank you for your kind feedback!
Team Bensons
Great Experience
Went in looking for a new bed for our new house and the sales associate/manager Declan was amazing! He showed us the new sleep technology, helped us set it up and showed us all the beds with ease. He gave us the best deal and i am so happy with what we picked out.
11 augusti 2026
Svar från Bensons For Beds - Nottingham208
We're so pleased to hear you had such a positive experience finding a new bed for your home! It's wonderful that our team member was able to provide amazing service, introduce you to new sleep technology, and help you find the perfect bed with ease. We're delighted you're happy with your choice!
Team Bensons
Benson beds ha be a really a good…
Benson beds ha be a really a good selection of beds to fit everyone’s needs !! Shop manager ash at Nottingham store now the products he sells inside out ! Ash was helpful and new product he was selling
8 augusti 2026
Svar från Bensons For Beds - Nottingham208
Hi John,
Thank you for your fantastic review! 😊 We're delighted to hear you found such a great selection of beds to suit different needs. It's especially wonderful to know that Ash at our Nottingham store was so knowledgeable, helpful, and passionate about the products. We'll be sure to pass on your kind words to him. Thank you for choosing us, and we hope you enjoy your new purchase,
Megan | Customer Care Specialist✨
Ray was extremely helpful and had all…
Ray was extremely helpful and had all the answers to my questions. He was not pushy unlike some sales people at other stores. He had practical advise when asked and made the process easy. He was honest about delivery and removal costs.
4 augusti 2026
Svar från Bensons For Beds - Nottingham208
Thank you for sharing your experience! We're delighted to hear that Ray was so helpful, knowledgeable, and honest throughout the process. It's great to know his practical advice and no-pressure approach made choosing your purchase easy and enjoyable. We'll be sure to pass on your kind comments to him.
Thank you for your positive review - Lauryn at Customer Care 💜
The delivery of our bed.
The people delivering the new bed contacted us to let us know what time they would arrive. They were very efficient & worked quickly together, but also made time to explain about the best way to prolong the life of the mattress.
5 augusti 2026
Omdöme utan inbjudan
Svar från Bensons For Beds - Nottingham208
We're so pleased to hear that our delivery team provided such efficient service and took the time to offer helpful advice on caring for your new mattress! Thank you for your positive feedback.
Team Bensons
Declan made the purchase very easy and…
Declan made the purchase very easy and maximised our savings which was great!
3 augusti 2026
Svar från Bensons For Beds - Nottingham208
We're so pleased to hear that Declan made your purchase easy and helped you maximise your savings! Thank you for your wonderful feedback.
Team Bensons
Svar från Bensons For Beds - Nottingham208
We're so pleased to hear that your experience was good from start to finish and that your delivery arrived on time. Thank you for your positive feedback!
Team Bensons
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