We were greeted by a lovely lady called Gail in the Mansfield branch and she made our experience of choosing a bed most enjoyable.
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Det här tycker kunderna
Firstly Jordan was very helpful and knowledgeable about the mattresses we were after. He gave us time to browse but was available when we wanted to ask any questions. Ordering was simple too. Can't fa... Se mer
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Experience started in store in Mansfield where I spoke to Emma about the sort of bed I was looking for and the dimensions that would fit that space. Emma sorted me a quote and once I had decided to go... Se mer
Företaget har svarat
Great service from everyone the shop the delivery everything was easy and smooth. I would definitely use Benson for Beds again
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Företagsinformation
Om Bensons For Beds - Mansfield501
Skrivet av företaget
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Kontaktuppgifter
Unit 6 Portland Retail Park, NG18 1HA, Mansfield, Nottinghamshire, Storbritannien
- 1623428533
4,8
Utmärkt
765 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Very friendly staff and knowledgeable…
Very friendly staff and knowledgeable very patient
27 augusti 2026
Omdöme utan inbjudan
Svar från Bensons For Beds - Mansfield501
Thank you for your kind words! We strive to provide exceptional customer service and we're glad our staff was able to assist you with their knowledge and patience. We appreciate your business and hope to see you again soon!
Great service from everyone the shop…
Great service from everyone the shop the delivery everything was easy and smooth. I would definitely use Benson for Beds again
28 augusti 2026
Svar från Bensons For Beds - Mansfield501
Thank you for the fantastic review! We are grateful for your business and are thrilled to hear that your experience with us was easy and smooth. We look forward to having you as a customer again in the future!
Fabulous experience
We were greeted by a lovely lady called Gail in the Mansfield branch and she made our experience of choosing a bed most enjoyable.
27 augusti 2026
Svar från Bensons For Beds - Mansfield501
Thank you for the wonderful review! We are so glad that Gail provided excellent service and made your bed shopping experience enjoyable. We hope to see you again soon.
Very pleasant staff not pushy and very…
Very pleasant staff not pushy and very knowledgeable about their products 😀
23 augusti 2026
Svar från Bensons For Beds - Mansfield501
We're so pleased to hear that our team was pleasant, not pushy, and very knowledgeable about our products. Thank you for sharing your positive experience!
Team Bensons
Quality Service Time scale could not…
Quality Service Time scale could not fault anything
22 augusti 2026
Svar från Bensons For Beds - Mansfield501
Hello Mr Tomlinson,
Thank you for your wonderful review! 😊 We're delighted to hear you received quality service and that everything met your expectations. It's fantastic to know the timescales were spot on and that you couldn't fault a thing. Thanks for choosing us, and we hope to see you again soon,
Megan | Customer Care Specialist
The staff were great and really helpful
The staff were great and gave us plenty of time and allowed us to find a really good deal that suits us
23 augusti 2026
Svar från Bensons For Beds - Mansfield501
We're so pleased to hear that our staff were great and gave you plenty of time. It's wonderful that you were able to find a really good deal that suits your needs. Thank you for your kind words!
Team Bensons
I felt both the sales in store and the…
I felt both the sales in store and the delivery team were both very helpful and did care about your needs. 👍🏽
20 augusti 2026
Svar från Bensons For Beds - Mansfield501
We're so pleased to hear that both our in-store sales team and delivery team were very helpful and cared about your needs. Thank you for your wonderful feedback!
Team Bensons
Salesman was excellent very helpfull,he…
Salesman was excellent very helpfull,he explained everything to me, the bed arrived on time and was set up without any problems, I would recommend Bensons for beds without hesitation
16 augusti 2026
Svar från Bensons For Beds - Mansfield501
Thank you for your wonderful review! We're so pleased to hear that our team member provided excellent and helpful service, explaining everything clearly. It's fantastic that your bed arrived on time and was set up without any issues. We truly appreciate your recommendation!
Team Bensons
Svar från Bensons For Beds - Mansfield501
We are so pleased to hear that our team was patient, honest, and efficient. We truly appreciate your kind words and positive feedback!
Team Bensons
Great service from start to finish.
A really good service from the start with help when choosing a new mattress to purchasing it and then delivery.
Friendly, helpful staff, good quality products and good delivery service. Couldn't fault them.
10 augusti 2026
Svar från Bensons For Beds - Mansfield501
Thank you for your wonderful feedback! We're delighted to hear that you had such a positive experience, from choosing your new mattress through to delivery. It's great to know our friendly team, quality products, and delivery service all met your expectations. We truly appreciate your support!
Thank you for your positive review - Lauryn at Customer Care 💜
I have bought from bensos beds twice in…
I have bought from bensos beds twice in last 2 months and starting from beginning to end the service has been 1st class
6 augusti 2026
Svar från Bensons For Beds - Mansfield501
We are so pleased to hear that your two recent purchases and the entire service experience were first-class. We truly appreciate your kind words!
Team Bensons
Very happy customer
The staff were very helpful and approachable. I walked in having found a decent offer on their website but I still prefer to see items in person. The member of staff (Sarah) was very helpful and showed me the items I had been looking at online. Trying to match the colour of the headboard and the base of the divan was hard to do online. Sarah also showed me more offers and that they had in store. I was able to come away with what I was after at an even cheaper price than I had calculated online thanks to Sarah. Also got a further 6% off due to blue light card and that’s even on sale items they have in store.
Very happy with the money saved and getting bed at a great price.
4 augusti 2026
Svar från Bensons For Beds - Mansfield501
We're absolutely thrilled to hear about your fantastic experience in-store! It's wonderful to know that our team could assist you in finding the perfect items and even help you secure an even better price. We're delighted that you're happy with your purchase and the savings you made.
Team Bensons
Great service from all the staff from…
Great service from all the staff from start to finish
Emma was wonderful as was Jordon and Sarah
31 juli 2026
Svar från Bensons For Beds - Mansfield501
Thank you for your wonderful review! We're delighted to hear that our team provided great service from start to finish. It's fantastic to know that our staff made such a positive impression.
Team Bensons
Svar från Bensons For Beds - Mansfield501
Thank you for your lovely review! We're delighted to hear you found our team helpful and friendly, and that their product knowledge helped you make the right choice.
Thanks again for your support – we truly appreciate it,
Bensons for Beds
Helpful team of staff from beginning to end.
Firstly Jordan was very helpful and knowledgeable about the mattresses we were after. He gave us time to browse but was available when we wanted to ask any questions. Ordering was simple too. Can't fault delivery either. We were updated by email, then phone on the day. Very quick and efficient delivery team. Would definitely recommend Bensons for Beds.
25 juli 2026
Svar från Bensons For Beds - Mansfield501
Hello Brenda,
Thank you for your fantastic review! We're delighted to hear Jordan's knowledge and helpful approach made choosing your mattress easy and enjoyable. It's also great to know the ordering process was straightforward and that our delivery team kept you well informed throughout. We really appreciate your recommendation and thank you for choosing us!
We’re here whenever you need us — thanks for being a valued customer!
Bensons for Beds
Great experience from start to finish
Experience started in store in Mansfield where I spoke to Emma about the sort of bed I was looking for and the dimensions that would fit that space. Emma sorted me a quote and once I had decided to go ahead I arranged this over the phone. Delivery was arranged for a day that worked well for me, it arrived within the time slot specified (it was great to get a narrow 2 hour window) and the bed itself was nice and easy to put together. My daughter is very happy with her new bed
27 juli 2026
Svar från Bensons For Beds - Mansfield501
We're so pleased to hear about your excellent experience! It's wonderful that our team member provided such helpful assistance, making the process of finding the perfect bed so smooth. We're also glad the delivery was convenient and that assembly was easy. We appreciate your kind words!
The Staff at the store in Mansfield are…
The Staff at the store in Mansfield are brillent. Id been looking for a new bed, and found one I liked, however it went off sale, before I decided to buy it, so went up in price. The staff told me it will go back sale at some point and took my number. About a month later I got a call, it was back on sale again.
They so friendly and none pushy, which is what I like. Take the time to explain everything then leave to to wander round. What more can you ask..
19 juli 2026
Svar från Bensons For Beds - Mansfield501
We're so pleased to hear about your excellent experience at our Mansfield store! It's wonderful that our team went above and beyond to help you get the bed you wanted, and that you appreciated their friendly and non-pushy approach. Thank you for your positive feedback!
Team Bensons
Brilliant service
14 juli 2026
Svar från Bensons For Beds - Mansfield501
We are so pleased to hear you received great service, found our staff great, and enjoyed our product. We truly appreciate your kind words and positive feedback!
Thank you for your positive review - Lauryn at Customer Care
Great service from the sales team made…
Great service from the sales team made to feel important.
They understood my wants and needs, very friendly interacting between staff and customers
13 juli 2026
Svar från Bensons For Beds - Mansfield501
We're so pleased to hear that our sales team provided great service and made you feel important. It's wonderful that they understood your needs and were friendly.
I am a Pensioner delivery men did not…
I am a Pensioner delivery men did not remove packaging I had to get someone to do this and set bed up holes for headboard did not line up.properly l thought service could be better when purchasing a expensive bed
11 juli 2026
Svar från Bensons For Beds - Mansfield501
I'm truly sorry to hear about the difficulties you experienced with the delivery and assembly of your bed, especially as a pensioner. This is certainly not the standard of service we aim to provide, particularly with an expensive purchase. We understand your frustration and regret that your expectations were not met. We have reached out to discuss this further with you.
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