The luton store from management to all staff were extremely kind , I had a certain budget and terminally ill husband. They made sure from explaining the products price and delivery was all handled smo... Se mer
Plats
Byt platsUnit 4 Hatters Way Retail Park, Chaul End Lane, LU4 8FD Luton, Bedfordshire, GB
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Det här tycker kunderna
Excellent friendly service from moment we walked into Luton store to when bed delivered. Certainly use again. Good range to choose from and no pressure applied. Delivery very efficient.
Firstly I'm so excited with thier staff, any time i got to their place I'm always welcome. Their staff are well trained and professional. Secondly, their delivery service is excellent and exception... Se mer
I've just collected my order today 5/04/25, to my disappointment I've just discovered that the Mattress was refurbished, this was not mentioned at the time of purchase, the assumption given was tha... Se mer
Företaget har svarat
Företagsinformation
Om Bensons For Beds - Luton222
Skrivet av företaget
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Kontaktuppgifter
Unit 4 Hatters Way Retail Park, Chaul End Lane, LU4 8FD, Luton, Bedfordshire, Storbritannien
- 1582507626
4,9
Utmärkt
391 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
I’ve polished the review text for…
The store manager, Stephen, was a great person, and I was really happy with the way he dealt with my friends and me when we entered the Luton showroom. He was very kind and professional, showing us the beds and explaining everything clearly. We were able to book the bed within 30 minutes of talking with him and close the deal.
20 juli 2026
Svar från Bensons For Beds - Luton222
We're so pleased to hear about your excellent experience in our Luton showroom! It's wonderful that our team provided such kind and professional assistance, explaining everything clearly.
Thank you for your positive review - Lauryn at Customer Care
Svar från Bensons For Beds - Luton222
We are so pleased to hear that you experienced excellent service and quality with us. Thank you for sharing your positive feedback!
Team Bensons
Bought the second mattress from Bensons…
Bought the second mattress from Bensons for Beds. As previously, I am very happy with the choice, what a lovely mattress. You simply cannot go wrong by choosing Bensons for Beds.
Great support in store, easy to choose, great service for delivery and collection. Strongly recommended!!
10 juli 2026
Svar från Bensons For Beds - Luton222
We're so pleased to hear you're very happy with your second mattress purchase! It's wonderful that you found great support in-store, an easy selection process, and excellent service for both delivery and collection. Thank you for your strong recommendation!
Svar från Bensons For Beds - Luton222
We are so glad to hear you had such a positive experience with our product and delivery service. Thank you for your wonderful feedback!
Delivered within the time frame and…
Delivered within the time frame and team was very helpful
7 juli 2026
Omdöme utan inbjudan
Svar från Bensons For Beds - Luton222
We're so pleased your delivery was within the timeframe and that our team was very helpful. Thank you for your positive feedback!
Great manager and staff very helpful…
Great manager and staff very helpful polite and kind and had a lot of knowledge on the different beds
6 juli 2026
Omdöme utan inbjudan
Svar från Bensons For Beds - Luton222
We're so pleased to hear our manager and staff were very helpful, polite, and kind. It's wonderful that they had a lot of knowledge on the different beds. Thank you for your kind feedback!
Benson Beds are the best, don’t care what anyone says.
If you are looking for quality, great customer service, Benson Beds is the place to go. I had a great experience.
29 juni 2026
Omdöme utan inbjudan
Svar från Bensons For Beds - Luton222
We're so pleased you found our quality and customer service to be excellent and that you had such a great experience with us. Thank you for your wonderful feedback!
Team Bensons
Everything was great
Everything was great. the delivery guys handled everything professional
26 juni 2026
Svar från Bensons For Beds - Luton222
We're so pleased everything was great and our delivery team was professional. Thank you!
Team Bensons
The delivery people were very prompt…
The delivery people were very prompt and efficient putting the bed up and very courteous.
26 juni 2026
Svar från Bensons For Beds - Luton222
We're so pleased our delivery team was prompt, efficient, and courteous. Thank you for your feedback!
Team Bensons
Svar från Bensons For Beds - Luton222
We're glad you had a positive experience!
Team Bensons
Benson for beds good reliable service…
Benson for beds good reliable service was good furniture is very well made no complaints. True to size accommodating staff are brilliant always ready to help. Everything about this company is good. No complaints. Highly recommend.
22 april 2026
Svar från Bensons For Beds - Luton222
We're so pleased you found our service reliable, our furniture well-made, and our staff brilliant. We truly appreciate your high recommendation!
Team Bensons
The staff I met that day was very… was helpful
The staff I met that day was very polite and helpful in selecting the best mattress and bed, it was a good experience
16 juni 2026
Svar från Bensons For Beds - Luton222
We're so pleased our team was polite and helpful in selecting your mattress and bed. Thank you for your kind feedback!
Team Bensons
Steve made my visit great in luton
9 juni 2026
Svar från Bensons For Beds - Luton222
We are delighted you had a great visit. Thank you for your kind words; we appreciate your feedback.
Team Bensons
Svar från Bensons For Beds - Luton222
We're so pleased to hear about your great experience. Thank you for your kind feedback!
Team Bensons
Very satisfied
The staff that assisted us in the shop was knowledgeable and spent time with us to understand our needs. Managing the order and paying through the portal was very easy and straightforward. The delivery team was also great, careful and professional.Very satisfied.
31 maj 2026
Svar från Bensons For Beds - Luton222
We're so pleased to hear our staff was knowledgeable and took the time to understand your needs. It's wonderful that managing your order was easy and our delivery team was professional. Thank you for your positive feedback!
Team Bensons
Helpful staffs! - Luton Branch
Bought a mattress from the Luton branch recently and had a really good experience! Patrycja was very helpful throughout, taking the time to explain the different options and answer all my questions. She was knowledgeable, attentive and made the whole process much easier without being pushy.
The ordering process was smooth and straightforward and Steve was also great, friendly and helpful in making sure everything was sorted properly.
Really pleased with the service I received and would happily recommend the Luton store!!
28 maj 2026
Omdöme utan inbjudan
Svar från Bensons For Beds - Luton222
We are so pleased to hear you had such a positive experience with us! It's wonderful that our team members were knowledgeable, attentive, and made the process easy and pressure-free. We appreciate your kind recommendation.
Team Bensons
Outstanding Customer Support!
Five stars for Patrycja at the Luton Chaul End branch! She went above and beyond to assist us with our purchase. She listened to our requirements, offered expert guidance on bedroom options, and showed great patience throughout our visit. Exceptional, professional service from start to finish. she is a credit to the team!
28 maj 2026
Svar från Bensons For Beds - Luton222
We're so pleased to hear you received such exceptional and professional service! It's wonderful that our team member offered expert guidance and showed great patience. Thank you for your kind feedback!
Team Bensons
The sales representative in Luton store…
The sales representative in Luton store shameela was amazing.she was very patient with us and answered all our questions and was very reassuring.
25 maj 2026
Svar från Bensons For Beds - Luton222
We're so pleased you had such a wonderful experience! It's great our team member was patient and reassuring. Thank you for your kind words!
Team Bensons
Good experience
The staff was welcoming and friendly. Shameela provided a thorough store tour, explained the features of the various beds and mattresses, and answered all our questions. The customer service was outstanding.
23 maj 2026
Omdöme utan inbjudan
Svar från Bensons For Beds - Luton222
We're so pleased to hear about your outstanding customer service experience! It's wonderful that our team provided a thorough tour and answered all your questions. Thank you for your kind words.
Team Bensons
A very pleasant experience without the…
A very pleasant experience without the hard sell.
21 april 2026
Svar från Bensons For Beds - Luton222
We're glad you had a pleasant experience with us. Thank you for your kind words!
Team Bensons - Jess
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