The sales person was very good. Delivery team was even better . And the mattress is as expected. Will buy more product from Bendons in future when required. I recommend all.
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Store is well set out with a good range. Everything is clearly marked with bed information and price. We felt free to look around without any pressure from staff but they were on hand to answer questi... Se mer
Företaget har svarat
Pros: - Their staff in the Llanelli store (Very helpful, always called to give updates) - Their delivery drivers (Very nice and professional guys) - Good product (only the first day however ve... Se mer
We called into Bensons beds, the Llanelli store and were served by John. He immediately noticed our arrival in store and straight away he came over to help. John is a wonderful sales rep. He provided... Se mer
Företagsinformation
Om Bensons For Beds - Llanelli374
Skrivet av företaget
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Kontaktuppgifter
Unit 7 Parc Pemberton Retail Park, SA14 9UZ, Llanelli, Carmarthenshire, Storbritannien
- 1554778340
4,8
Utmärkt
241 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Very friendly and good service
Very friendly and good service
All paperwork undertaken very efficiently.
3 februari 2024
Liked the service.not quite sure about…
Liked the service.not quite sure about not being able to get credit terms not offered nor the free pillow you offered on line.im not sure wether I have 5or 8year guarantee.
1 februari 2024
Great customer service and good selection
John was very helpful and easy to talk with. Easy to find the bed we wanted
23 januari 2024
Excellent service as expected from my…
Excellent service as expected from my previous purchase
19 januari 2024
Excellent service and advice at…
Excellent service and advice at Llanelli store.
Can’t fault Bensons - this is the 4th, bed bought from the store.
20 januari 2024
Pros & Cons
Pros:
- Their staff in the Llanelli store (Very helpful, always called to give updates)
- Their delivery drivers (Very nice and professional guys)
- Good product (only the first day however very comfortable and looks good)
Cons:
- Their customer service. (couldn't inform me of the why the issue happened. Didn't try and resolve the issue, and didn't leave any notes that our conversation happened so someone else could help)
- Their distribution center (rescheduled our delivery without speaking with us which lead to a total of a 7 week wait)
- Cost us the sale of our old bed because of these issues
18 januari 2024
Very good helpful sern
John was very helpful because we weren't sure what we wanted but he was great and we have bought exactly the right bed for us.
15 januari 2024
Good friendly and informative staff
12 januari 2024
Really helpful staff
15 januari 2024
Friendly and knowledgable staff
Friendly and knowledgable staff. Just the right amount of input - not overbearing, no pressure to buy/make a decision and responsive to needs
9 januari 2024
We met John at the Llanelli store at…
We met John at the Llanelli store at the end of December and he was a big help choosing our bed and mattress.
30 december 2023
Salesman was really good
Salesman was really good , polite and very knowledgable . Treated us very well .
30 december 2023
Fantastic help
The agent was really helpfull and informative but not pushey at all,or we would have left.
17 december 2023
Staff were very welcoming and…
Staff were very welcoming and knowledgable .
able to discuss our options freely, no pressure.
good range in shop
16 december 2023
The shop assistant was very helpful
The shop assistant was very helpful. Answered all our questions with obvious knowledge of beds etc. went through the purchase process very efficiently explaining the ordering and delivery process.
13 december 2023
On both the occasions I visited the…
On both the occasions I visited the store I was very impressed with the salesperson . He was helpful , informative & polite .
29 november 2023
Helpful staff.
30 november 2023
Dealt with by Cameron ,excellent service
Dealt with by Cameron. Friendly & knowledgeable about his products.
Found exactly what I was looking for and at a price I was happy with.
Would certainly recommend them.
A friend bought a bed with him in July and was thrilled at the attention paid to her needs for a comfortable night's sleep. The bed I'm replacing was also bought from Bensons but some 15 years ago.
29 november 2023
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