Bensons For Beds - Llanelli374 Omdömen 

Friendly and very helpful staff in store and during delivery.

The mattress was too hard/firm!

John who served me was very polite, professional and was able to find me the correct bed for my need's. He also explained the process exactly to what was going to happen

The shopping experience was excellent with an excellent sales person. I have already completed a survey about it and can’t see why I need to do it again.

Staff in shop were very helpful and knowledgeable. The after sales service kept you updated with delivery details. And the delivery staff were friendly, helpful and knew what they were doing.

Fantastic bed and staffs in Llanelli are wonderful

Recently ordered a very expensive Tempur bed after 10 days we had an issue with one of the single mattresses Bensons had no issues changing the matress and helped all the way through i would highly recommend Bensons the original cost was the lowest cost over other bed sellers and when we needed help over an issue again they helped us solve it with no attitude and if anything took just as much care resolving our issue I will be returning to Bensons again 😀

Very friendly staff and helpful
Quick service and delivery was on time with updates

I am very pleased with the experience of choosing a new bed at Bensons for Beds. The staff were knowledgeable and friendly , helping us make the right choice. Their communication post sales was excellent and the whole process up to delivery was smooth. The quality of their products is excellent.

Excellent service and great salesman

Honest and professional service throughout the transaction.

Superb wardrobes, delivered and assembled with care by a great team. Thank you.

Looking forward to my bed being delivered on the seventh of July

Excellent servce, a knowledgeable member of staff, very informative served me. Will certainly purchase again in the future.

Excellent service and advice from the moment i entered the store. Absolutely no pressure to purchase immediately. I was given all the information I needed.
When my decision was made to make my purchase, the experience was excellent. Each step was explained. I was given the delivery date of my choice.
The delivery was also excellent. I was informed of my time slot 3 days before, received a telephone call the day of delivery.
To conclude, thank you to John at the Llanelli branch for all his advice and assistance. Mandy and her colleague who delivered my wardrobe.
The product itself, the Bergen Wardrobe, is fantastic. Stylish and solid. Worth every penny.
Thank you again to Benson for Beds Llanelli.

Carl and Steve were very helpful and friendly when delivering and the staff in the store couldn’t have been better

Excellent customer service/ customer care from the start -from John the salesman (Llanelli)who took the time/care to listen to what I needed selecting the right mattress suitable and from Bensons delivery service - which I had to change a delivery date due to unforeseen circumstances - they constantly kept me informed regarding my updated delivery/time schedule and the friendly delivery guys contacted me an hr before to say when to expect delivery/ recycling my old Mattress stress free which I also bought from Bensons several yrs ago too -excellent quality mattress/customer support/service

Great service. The delivery guys were brilliant, very polite and helpful,

Great sales team, great looking bed, great service from delivery guys.....but the bed arrived with a broken piston (who was in charge of quality control?) the assembly pictures were rubbish and seemed to be written by a computer programmer and not a real human.
Some screws were cross threaded and driven right in, nightmare to remove and threads wrecked 😞😞 very disappointed considering I spent more than a thousand pounds. Phoned Llanelli store for a replacement and they can't just whack a couple of bits in the post!! You have to phone a central number!! Take a video, wait. Crap

Excellent service, excellent bed.