The sales person was very good. Delivery team was even better . And the mattress is as expected. Will buy more product from Bendons in future when required. I recommend all.
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Store is well set out with a good range. Everything is clearly marked with bed information and price. We felt free to look around without any pressure from staff but they were on hand to answer questi... Se mer
Företaget har svarat
Pros: - Their staff in the Llanelli store (Very helpful, always called to give updates) - Their delivery drivers (Very nice and professional guys) - Good product (only the first day however ve... Se mer
We called into Bensons beds, the Llanelli store and were served by John. He immediately noticed our arrival in store and straight away he came over to help. John is a wonderful sales rep. He provided... Se mer
Företagsinformation
Om Bensons For Beds - Llanelli374
Skrivet av företaget
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Kontaktuppgifter
Unit 7 Parc Pemberton Retail Park, SA14 9UZ, Llanelli, Carmarthenshire, Storbritannien
- 1554778340
4,8
Utmärkt
241 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Excellent service and quality
Excellent service and quality- plus great offers and blue light card accepted too!
25 februari 2026
Svar från Bensons For Beds - Llanelli374
Thank you so much! We’re delighted you enjoyed the excellent service and quality — and great to hear our offers and Blue Light Card discount were a bonus too! 😊
We hope to welcome you back soon!
Megan at Customer Care
We went to Benson's on recommendation…
We went to Benson's on recommendation from our daughter who had bought a bed there .
Salesman John was informative and knowledgeable without being pushy.
20 februari 2026
Svar från Bensons For Beds - Llanelli374
We're happy to hear that you visited us based on your daughter's recommendation. It's great to know that our salesman was helpful and informative without being overbearing.
Stewart - Team Bensons
Mattresses
Cameron and John in the Llanelli store were extremely knowledgeable and helpful. The mattresses which suited my needs were limited, but were sensible choices. Thank you for the efficient ordering service.
13 februari 2026
Svar från Bensons For Beds - Llanelli374
We're happy to hear that you found the service in our store helpful and the choices sensible. We appreciate your positive feedback regarding the efficient ordering service.
- Jessica at Team Bensons
Efficient
Efficient, polite and the salesperson wasn't pushy and took the time to help us get the right bed.
8 februari 2026
Svar från Bensons For Beds - Llanelli374
We're happy to hear that our salesperson was polite, efficient, not pushy, and helped you find the right bed! We appreciate your positive feedback.
The sales assistance at the store were…
The sales assistance at the store were very helpful and not at all pushy. The delivery was perfect.
6 februari 2026
Svar från Bensons For Beds - Llanelli374
We appreciate you sharing your feedback. We're so happy to hear that our sales assistance was helpful and not pushy, and that the delivery was perfect.
Svar från Bensons For Beds - Llanelli374
We appreciate you sharing that our team was courteous and helpful! We are so glad that you had a positive experience with us.
Never been in and out of so many beds.
Excellent service from bensons for beds. The salesman made sure we tried so many beds out and I’m glad he did as I would have probably chosen the wrong mattress for us.
10/10 bensons for beds.
3 februari 2026
Svar från Bensons For Beds - Llanelli374
We're delighted to hear you received excellent service! It's great to know the salesperson helped you find the right mattress. Thank you for your positive feedback and 10/10 rating!
Fantastic service from John
Fantastic service from John at Bensons for Beds Llanelli!
I had a great experience at Bensons for Beds thanks to John. From the moment I walked in, he was friendly, knowledgeable, and never pushy. He took the time to really understand what I was looking for and explained all the options clearly, making the whole process easy and stress-free.
John’s product knowledge was excellent, and he helped me find the perfect bed to suit my needs and budget. You can tell he genuinely cares about customer satisfaction, not just making a sale.
Outstanding customer service from start to finish, I wouldn’t hesitate to recommend asking for John if you’re shopping at Bensons for Beds!
2 februari 2026
Omdöme utan inbjudan
Svar från Bensons For Beds - Llanelli374
We're happy to hear about the fantastic service you received! It's great to know the team member was friendly, knowledgeable, and helpful, ensuring the process was stress-free. We appreciate you recommending our services.
Svar från Bensons For Beds - Llanelli374
We're happy you received great service, felt no pressure, and found our advice helpful. We appreciate your positive feedback,
Megan at Customer Care
I visited Bensons Beds in Llanelli to…
I visited Bensons Beds in Llanelli to purchase a bed for the sole reason that they do IGel beds . I’ve had one before and honestly no other bed compares after having one . The store was clean and there was a good selection of quality beds there. I liked that no one came straight up to me and just enquired if I wanted help after a few minutes . Staff were so friendly and helpful . Brilliant store
27 januari 2026
Omdöme utan inbjudan
Svar från Bensons For Beds - Llanelli374
We're happy to hear you found our store clean with a good selection of quality beds. We appreciate that you liked our team's approach and found them friendly and helpful. It's great you found the IGel bed you were looking for!
We truly appreciate your feedback.
Megan at Customer Care
Five Stars
I couldn’t recommend this company enough from start to finish the service was brilliant.
23 januari 2026
Svar från Bensons For Beds - Llanelli374
We're happy to hear that you had such a brilliant experience with our service from beginning to end. Thank you for your positive feedback!
The Benson Delivery Team Process Let us Down
The Benson beds retail outlet with Cameron and his team are amazing So let down by the delivery team saying they are not allowed to unwrap the Simba mattress for us as it is mot a Bensons product even though Bensons sold the product both OAPs but my wife has lost 2 discs in her lower back was a struggle for me to unpack a 54 kilo box and lift the mattress on to the bed
16 januari 2026
Omdöme utan inbjudan
Svar från Bensons For Beds - Llanelli374
We appreciate your feedback and we're sorry to hear about the trouble you experienced with the delivery of your Simba mattress. We'll look into why the delivery team was unable to assist with unpacking it, and we'll address this internally.
Svar från Bensons For Beds - Llanelli374
We are so happy to hear that you found our customer service fantastic and friendly! We appreciate you taking the time to leave us this great feedback.
Svar från Bensons For Beds - Llanelli374
We’re so glad you received very good service – that’s what we aim for every time! 💜 Thank you for your positive review - Lauryn at Customer Care
Svar från Bensons For Beds - Llanelli374
We're glad you felt comfortable making your decision. Thank you for your positive review – Lauryn at Customer Care 💜
The salesman’s name was Ian
The salesman’s name was Ian. He was extremely helpful without being pushy which made me feel at ease to browse & ended up making a purchase
19 december 2025
Svar från Bensons For Beds - Llanelli374
We’re so glad Ian made your experience comfortable and stress-free! Helpful without being pushy is exactly what we aim for, and it’s fantastic to hear you felt at ease while browsing. 💜 Thank you for your positive review – Lauryn at Customer Care
Svar från Bensons For Beds - Llanelli374
We’re thrilled to hear that our team delivered outstanding service and met all your requests! Your feedback means the world to us, and we’re so glad we could make your experience seamless. 💜 Thank you for your positive review – Lauryn at Customer Care
Amazing sales assistant
The sales assistant , John, made all the difference to our purchase. Very efficient and polite. And mostly helpful
27 november 2025
Svar från Bensons For Beds - Llanelli374
We're happy to hear that the sales assistant's efficiency, politeness, and helpfulness positively impacted your purchase. Thank you for your positive feedback!
Very happy customer
Very good service from ordering to delivery smooth no fuss and very professional
20 november 2025
Svar från Bensons For Beds - Llanelli374
We’re thrilled to hear your experience from ordering to delivery was seamless and hassle-free! Providing professional, fuss-free service is exactly what we strive for.
Thank you for your positive review – Lauryn at Customer Care 💜
Svar från Bensons For Beds - Llanelli374
We’re so glad to hear Ian made such a positive impression Wendy! Knowledgeable and helpful service is what we strive for, and it’s great to know he delivered that experience for you.
Thank you for an amazing review – Lauryn at Customer Care 💜
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