The sales person was very good. Delivery team was even better . And the mattress is as expected. Will buy more product from Bendons in future when required. I recommend all.
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Store is well set out with a good range. Everything is clearly marked with bed information and price. We felt free to look around without any pressure from staff but they were on hand to answer questi... Se mer
Företaget har svarat
Pros: - Their staff in the Llanelli store (Very helpful, always called to give updates) - Their delivery drivers (Very nice and professional guys) - Good product (only the first day however ve... Se mer
We called into Bensons beds, the Llanelli store and were served by John. He immediately noticed our arrival in store and straight away he came over to help. John is a wonderful sales rep. He provided... Se mer
Företagsinformation
Om Bensons For Beds - Llanelli374
Skrivet av företaget
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Kontaktuppgifter
Unit 7 Parc Pemberton Retail Park, SA14 9UZ, Llanelli, Carmarthenshire, Storbritannien
- 1554778340
4,8
Utmärkt
241 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Excellent professional service
25 juli 2025
Svar från Bensons For Beds - Llanelli374
We are thrilled to hear that you received excellent professional service! It's our goal to always provide top-notch service to our valued customers. Thank you for choosing us, Megan at Customer Care
Amazing service
From going into my local store to the delivery of my Tempur mattress, I can not praise the staff of Bensons for Beds.
I was kept updated the whole time and delivery was quick and the delivery men were very efficient.
5 juni 2025
Omdöme utan inbjudan
Svar från Bensons For Beds - Llanelli374
We're happy to hear that you had such a positive experience, from your local store visit to the efficient delivery of your new Tempur mattress. We appreciate your kind words regarding our team's service and updates. Sleep well Gill, Megan at Customer Care
I visited the llanelli and John was…
I visited the Llanelli store and John was absolutely fantastic, the service and expertise provided by him was outstanding. Five stars.
9 maj 2025
Omdöme utan inbjudan
Svar från Bensons For Beds - Llanelli374
Thank you for your kind words! We are so glad to hear that you had a fantastic experience at our Llanelli store with John. We truly value our knowledgeable and dedicated team members who provide outstanding service to our customers. It means the world to us that you have given us five stars. Thank you for choosing our store!
Nice friendly staff
The gentleman that served us in the Llanelli store was very professional and lovely. Apologised for the delay in the bed being delivered but that was out of his control. Would recommend this store to friends and family.
28 april 2025
Svar från Bensons For Beds - Llanelli374
Hi Michelle Roberts, we are so pleased you are happy with your product and the experience you have received. Thank you for the amazing review, Llanelli Store
Svar från Bensons For Beds - Llanelli374
Hi Steve Hopkins, Thanks for taking the time to let us know about your experience, we are so glad you are happy. We are always more than happy to assist you if anything else comes up. Take care!
Love your products and also the…
Love your products and also the exceptional service by sales staff.
21 april 2025
Svar från Bensons For Beds - Llanelli374
Thank you so much Camilla Lynch , for letting us know about your great experience, we love hearing good news.
Excellent store and Manager was very…
Excellent store and Manager was very helpful and knowledgeable
19 april 2025
Omdöme utan inbjudan
Svar från Bensons For Beds - Llanelli374
Hi Allan Lloyd, Thanks for taking the time to let us know about your experience, we are so glad you are happy. We are always more than happy to assist you if anything else comes up. Take care! The Llanelli Store!
Quick easy purchase of Dulopilow
Quick easy purchase of Dulopilow - pillow had changed characteristics since previous purchase of product. Salesman explained difference - very helpful and cheerful
18 april 2025
Svar från Bensons For Beds - Llanelli374
Hi Jw, Thanks for taking the time to let us know about your experience, we are so glad you are happy. We are always more than happy to assist you if anything else comes up. Take care!
Excellent service
Llanelli branch assistant was very helpful and efficient. The texts regarding delivery are very helpful.
6 april 2025
Svar från Bensons For Beds - Llanelli374
Thank you so much Handy Andy for letting us know about your great experience, we love hearing good news.
The salesman was good and actually…
The salesman was good and actually listened to what we were after and did not try the sales banter which we hate..
31 mars 2025
Svar från Bensons For Beds - Llanelli374
Thank you so much Glyn And Sue Morgan for letting us know about your great experience, we love hearing good news.
Great service quick delivery
Great service quick delivery, very helpful when I changed my order, was no trouble to them.
30 december 2024
Svar från Bensons For Beds - Llanelli374
Thank you so much Joanne for letting us know about your great experience, we love hearing good news.
Friendly and helpful
The salesman (Ian) helped and advised us throughout. He gave us information we needed to make our choice of which bed was right for us without us feeling under pressure. The finance was straightforward. Overall a satisfying experience.
11 mars 2025
Svar från Bensons For Beds - Llanelli374
Hi Chris Rogers, we are so pleased you are happy with your product and the experience you have received.
Very helpful staff
Very helpful staff, knowledgeable about products, no pressure for a sale
25 februari 2025
Svar från Bensons For Beds - Llanelli374
Hi Mr J Lewis, Thanks for taking the time to let us know about your experience, we are so glad you are happy.
Support making our purchase
John was friendly and greeted us as soon as we looked at some beds. We had a brand in mind and he explained the difference and then gave guidance as to best ways to check the beds and best ways to see if they met our needs. He then gave us our space to decide and discuss our needs. He then gave additional support for prices for bed heads and bases. Really helpful and informative and made it an informed choice for us
12 februari 2025
Svar från Bensons For Beds - Llanelli374
Hi Jane, we are so pleased you are happy with your product and the experience you have received.
Bensons for Beds
The shop in Trostre, Llanelli is to be given credit for an excellent service especially from Cameron who has been more than helpful from the very start. However, Benson for Beds’ after service has, to date, been appalling. We have spent well over £3000 for a new bed, that was cracked on one side when it was delivered. We are now expected to wait over a month for a replacement and to dismantle the original one before collection.
30 januari 2025
Omdöme utan inbjudan
Svar från Bensons For Beds - Llanelli374
We appreciate you bringing this to our attention. We're sorry to hear about the damage to your new bed and the delay in getting a replacement. We'll look into this to see how we can improve our after-sales service. Thank you for your feedback, Megan at Customer Care
Very helpful staff.
11 januari 2025
Svar från Bensons For Beds - Llanelli374
Thank you for the amazing review, Llanelli Store
Svar från Bensons For Beds - Llanelli374
Hi Frances, we are so pleased you are happy with your product and the experience you have received.
Was not pressurised to buy.discussed…
Was not pressurised to buy.discussed what mattress we wanted
5 januari 2025
Svar från Bensons For Beds - Llanelli374
Thank you for the amazing review, Llanelli Store
As my wife and I are in our eighties we…
As my wife and I are in our eighties we were a bit apprehensive and nervous in buying a new bed but the salesman ( John, at the Pemberton, Llanelli store ) immediately reassured us. He explained the virtues and qualities of each bed and made our purchase a pleasant experience. John went way and beyond his remit he not only sold us a new bed explained all details, such as delivery times etc.but he also sold us the policies and values of Benson for Beds. We will certainly recommend your company to everyone. We now cannot wait for our new bed to be delivered. Diolch yn fair.
31 december 2024
Svar från Bensons For Beds - Llanelli374
Hi Mr/mrs Davies, we are so pleased you are happy with your product and the experience you have received. Thank you for the amazing review, Llanelli Store
John was fantastic
John was fantastic, he explained everything about the tv bed .He made us feel like valued customers, fantastic service
28 december 2024
Svar från Bensons For Beds - Llanelli374
Hi Mrs. Julie Shanks, we are so pleased you are happy with your product and the experience you have received. Thank you for the amazing review, Llanelli Store
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