Store is well set out with a good range. Everything is clearly marked with bed information and price. We felt free to look around without any pressure from staff but they were on hand to answer questi... Se mer
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
We called into Bensons beds, the Llanelli store and were served by John. He immediately noticed our arrival in store and straight away he came over to help. John is a wonderful sales rep. He provided... Se mer
Pros: - Their staff in the Llanelli store (Very helpful, always called to give updates) - Their delivery drivers (Very nice and professional guys) - Good product (only the first day however ve... Se mer
As my wife and I are in our eighties we were a bit apprehensive and nervous in buying a new bed but the salesman ( John, at the Pemberton, Llanelli store ) immediately reassured us. He explained the... Se mer
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Företagsinformation
Om Bensons For Beds - Llanelli374
Skrivet av företaget
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Kontaktuppgifter
Unit 7 Parc Pemberton Retail Park, SA14 9UZ, Llanelli, Carmarthenshire, Storbritannien
- 1554778340
4,8
Utmärkt
242 omdömen
Ber kunder att lämna omdömen
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
5-star service
From the moment we stepped through the door the service was exceptional. We were allowed time to look without being “pounced” on and then when we needed help and advice along came John. What a wonderfully kind and friendly man. Went above and beyond to help me find the right mattress, divan and headboard and really made sure I knew what I was buying and that I was happy with my choices. He also had to tolerate my mother, who is quite a character but he was patient and kind and made us feel so welcome and relaxed. He is an absolute credit to the store and would definitely make this my first choice location for any future purchases. In a world where people are quick to point the finger and complain, I want to do the opposite and praise the exceptional service we had. Thank you John and keep it up.
25 augusti 2023
Svar från Bensons For Beds - Llanelli374
We really appreciate the time taken to leave this feedback for us. -Team Bensons
Ian was helpful and pleasant
Ian was helpful and pleasant. No complaints. Came away very pleased with my purchase
One thing though, it's Mrs Not Mr.
25 augusti 2023
Svar från Bensons For Beds - Llanelli374
This is wonderful to hear. Thank you for your feedback. -Team Bensons
Excellent service good quality and…
Excellent service good quality and reasonably priced
23 augusti 2023
Svar från Bensons For Beds - Llanelli374
Thank you so much for your great review! You deserve nothing less than great customer service! - Team Bensons
Svar från Bensons For Beds - Llanelli374
Hello Simon,
Thank you for your feedback! We really appreciate the time taken to leave us this review. - Team Bensons
It’s great going into shop without…
It’s great going into shop without being hassled hence why we used this place for the second time. The 2 gents in the shop were very polite and knowledgeable. We would recommend Bensons Llanelli
16 juli 2023
Svar från Bensons For Beds - Llanelli374
Hi Mr Martin, Thank you so much for your great review! You deserve nothing less than great customer service! - Team Bensons
Svar från Bensons For Beds - Llanelli374
Thank you so much for your great review! This is exactly the service we strive to give to our customers. - Team Bensons
John was knowledgeable and personable
John was knowledgeable and personable, putting together the package that best suited our needs.
6 juli 2023
Svar från Bensons For Beds - Llanelli374
Thank you so much for your great review, Elen! You deserve nothing less than great customer service! - Team Bensons
They were extremely helpful and patient
24 juni 2023
Svar från Bensons For Beds - Llanelli374
Thank you for your 5* review Sharon! -Team Bensons
Very helpful staff
Very helpful staff. Good service.
It would though save me a 25 mile round trip if I was able to pay for my purchase over the phone or by BACS. Can’t understand your policy?
8 juni 2023
Svar från Bensons For Beds - Llanelli374
Hi Tegwen,
We do have a telesales team who can place orders over the phone. I am sorry if you were not aware of this option.
Thank you,
Team Bensons
We had a very good service and the…
We had a very good service and the staff were very help full in helping us to to choose the right wardrobe for the bedroom would definitely recommend Benson's for beds p
20 maj 2023
Svar från Bensons For Beds - Llanelli374
Thank you for your feedback! We really appreciate the time taken to leave us this review. -Team Bensons
Ian was professional and very helpful
16 maj 2023
Svar från Bensons For Beds - Llanelli374
We really appreciate the time taken to leave this feedback for us. -The Bensons Team
Outstanding service …
Went into store to purchase a new mattress. Due to complex medical issues, my husband and I knew it wasn’t going to be simple. Ian came to introduce himself to us and his advice, patience and understanding was exceptional. Thank you Ian, your time and expertise was extremely appreciated.
11 maj 2023
Svar från Bensons For Beds - Llanelli374
This is wonderful to hear Linsey! I will be sure to pass on your feedback in regards to Ian ⭐❤ -Megan
Shopped at Bensons for Beds in Llanelli…
Shopped at Bensons for Beds in Llanelli where we were greeted by the manager, Cameron. His support whilst in the shop was second to none. He did his best to find us the bed that we were looking for. In no time, we bought the bed that we loved! I can’t thank Cameron enough for his patience and service.
1 maj 2023
Excellent service
Excellent service, very professional and knew all his products and helped us choose the best mattress for our needs… Highly recommend John at the Llanelli Store…
17 april 2023
The salesman was very professional
The salesman was very professional, honest and helpful.
9 mars 2023
The sales man was very good
The sales man was very good, he helped us narrow our choices down to the mattress we eventually bought. Would recommend
13 april 2023
Bensons For Bedlam!
Store and purchasing experience excellent with polite and supportive staff. All downhill after that. Delivery guys politely refused to assemble the bed. When I did so there were 4 castors missing so I could not use the mattress on the base and there was a broken drawer in the base. Took 20 mins to get through to customer services. I would have to wait 4 weeks for replacement castors from the supplier. They could not help with the broken drawer. I would have to send pictures to a Bensons email address. I did so and had an automatic response telling me they would contact me in 10 OR MORE DAYS! Bensons For Beds?.....more like Bensons For Bedlam!
UPDATE: Waited 3 weeks for my replacement castors and drawer. The castors arrived on April 21st along with TWO MORE DAMAGED DRAWERS! The bedlam continues......The driver will report the damage and Bensons For Bedlam will get back to me. Seriously, don't buy a bed with this company, they are a nightmare!!
30 mars 2023
Omdöme utan inbjudan
The staff were very friendly and…
The staff were very friendly and knowledgeable. My mum is disabled and needs a bed that she can easily get in and out of, and one that supports her back.
The staff (I believe the assistant's name was Holly) were very accommodating allowing her to see a variety of beds and mattress to suit her needs.
25 mars 2023
Fantastic service
I needed an adjustable bed in a hurry and the lovely salesman pulled out all the stops and it is being delivered in 10 days instead of 4-6 weeks.
Thank you so much
21 mars 2023
Two colleagues were fantastic in…
Two colleagues were fantastic in delivering excellent customer service.
18 mars 2023
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