Great experience from going to the store and picking our bed. Sales person was very attentive throughout and very helpful with choosing the right bed and mattress. The delivery guys that put togethe... Se mer
Plats
Byt platsUnit 4b Palace Grounds Retail Park, Palace Grounds Road, ML3 6AD Hamilton, South Lanarkshire, GB
•Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
The salesman in the shop was polite informative and very friendly. We felt under no pressure to make a purchase and were allowed to roam around ourselves looking at the bases and mattresses, then retu... Se mer
The sales assistant was well informed, helpful and gave advice. She assessed our size and ‘weight’, suggested several types of mattress and explained their different properties and strengths. We the... Se mer
Företaget har svarat
My bed was meant to be delivered on the 1st of October 2024, got an email saying it will be delayed until 7th of October 2024, didn't think I'll have this problem going into shop and ordering the bed... Se mer
Företagsinformation
Om Bensons For Beds - Hamilton447
Skrivet av företaget
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Kontaktuppgifter
Unit 4b Palace Grounds Retail Park, Palace Grounds Road, ML3 6AD, Hamilton, South Lanarkshire, Storbritannien
- 1698426483
4,9
Utmärkt
333 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Svar från Bensons For Beds - Hamilton447
We're happy you received great service and a super mattress. Thank you for your positive feedback; it means a lot to us.
Good service
10 december 2025
Svar från Bensons For Beds - Hamilton447
Thank you for your feedback! We really appreciate the time taken to leave us this review. Thank you, Stewart - Team Bensons
Very Helpful
Alan was so helpful in the shop assisting with my measurements etc and which one would fit best.
18 november 2025
Svar från Bensons For Beds - Hamilton447
Thank you for sharing your experience! We’re so pleased to hear Alan was so helpful in assisting with your measurements and finding the perfect fit. Great service makes all the difference! 💜
Thank you for your positive review – Lauryn at Customer Care
Svar från Bensons For Beds - Hamilton447
We appreciate your positive feedback! We're glad you found our team member knowledgeable and friendly during your visit.
Take care,
Megan at Customer Care
Visited the store in Hamilton
Visited the store in Hamilton. Staff could not have been any more helpful. Very pleased with our purchase & would highly recommend!
11 november 2025
Svar från Bensons For Beds - Hamilton447
We're happy to hear that our Hamilton team was so helpful! We appreciate your recommendation and are pleased you're happy with your purchase. Thanks for your feedback,
Megan at Customer Care
I had a great experience here
I had a great experience here, they were super helpful can’t wait for my bed to arrive
1 november 2025
Svar från Bensons For Beds - Hamilton447
We're happy to hear that you had a great experience and that our team was helpful. We appreciate your positive feedback and hope you love your new bed!
Come back and visit us anytime!
Megan at Customer Care
Very good 😍😍😍😍😍😍😍😊😊😊😊😊😊
24 oktober 2025
Svar från Bensons For Beds - Hamilton447
Thank you so much! We're thrilled you had a great experience 😍😊 – your support means the world to us!
Megan at Customer Care
Top Notch Service
Excellent instore experience and advice given from Cameron. Updates on the delivery were timely. The delivery team were friendly and efficient.
The mattress is heavenly!
24 oktober 2025
Svar från Bensons For Beds - Hamilton447
We're delighted you had an excellent in-store experience and received helpful advice. It's great to hear that the delivery updates were timely and the team was friendly. We hope you enjoy your heavenly new mattress,
Megan at Customer Care
Perfect service
Service was excellent...server took his time to make sure i picked the correct bed....
23 oktober 2025
Svar från Bensons For Beds - Hamilton447
We're happy to hear that the service was excellent and that our team member ensured you picked the perfect bed. Thank you for your positive feedback Irene.
– Lauryn at Customer Care 💜
Svar från Bensons For Beds - Hamilton447
We're happy to hear that the assistance was helpful. We appreciate your positive feedback and your time. – Lauryn at Customer Care 💜
Borjena is fantastic
Borjena is fantastic.
Very nice and met our needs really trying to help us.
13 oktober 2025
Svar från Bensons For Beds - Hamilton447
We are so happy to hear that our team member was very helpful and met your needs. Thank you for sharing your positive experience with us, Megan at Customer Care
Excellent service
5 oktober 2025
Svar från Bensons For Beds - Hamilton447
Thank you for your review Andrew! We’re delighted to hear you received excellent service. 😊
Take care,
Megan at Customer Care
Excellent customer service all round.
Excellent customer service all round.
No pressure. Just great advice.
Our advisor Allan was brilliant.
Helped us every step of the way.
1 oktober 2025
Svar från Bensons For Beds - Hamilton447
We appreciate you sharing your experience! We're so glad to hear that our team provided excellent customer service and advice. Thank you for the amazing review.
Take care,
Megan at Customer Care
Knowledgeable and helpful…
The sales person was very knowledgeable and helpful, we were allowed to wander freely in the showroom and look at everything until we made a choice.
29 september 2025
Svar från Bensons For Beds - Hamilton447
We appreciate you sharing your positive experience! We're happy to hear that our salesperson was knowledgeable and helpful, and that you were able to explore our showroom freely.
Thank you,
Lauryn at Customer Care
Friendly store
Friendly , outgoing staff who were very informative and helpful advising me on deals that were currently on. I bought a bed and was very happy with my purchase and will receive my new bed in a timely fashion .
13 september 2025
Svar från Bensons For Beds - Hamilton447
We appreciate you sharing your experience! We're happy to hear that our staff was helpful and informative regarding current deals, and that you're pleased with your bed purchase. Thank you for your feedback.
Best Wishes,
Megan at Customer Care
Svar från Bensons For Beds - Hamilton447
We are so happy to hear that you found our team member to be friendly and helpful! We appreciate your positive feedback, Megan at Customer Care
This is a review for Cameron
This is a review for Cameron. We went to buy a bed and he was so helpful and has a natural way about him. He gave us so much time we really appreciate it. Would recommend him to anyone
29 juli 2025
Omdöme utan inbjudan
Svar från Bensons For Beds - Hamilton447
We're happy to hear that you had such a positive experience. It's great to know that the assistance provided was helpful, and we appreciate you recommending our team to others. Take care, Megan at Customer Care
great support and selection
great support from shop assistant; provided important advice that helped me select my bed.
14 augusti 2025
Svar från Bensons For Beds - Hamilton447
We're glad you found our support helpful during your bed selection. It's great to know the advice provided assisted you in making the right choice. Thanks for your feedback, Megan at Customer Care
Impressed
Recently went to purchase a bed for my daughter served by Bozena and what a delight. Very professional delightful manner and first class service a rarity these days. Benson's should be proud of her as an employee.
31 juli 2025
Svar från Bensons For Beds - Hamilton447
Thank you so much for your kind words! Bozena takes pride in providing exceptional service to our customers. We are grateful to have her as part of our team and will make sure to pass along your praise. We look forward to your next visit, Megan at Customer Care
Good quality bed
When I entered the shop, it was very nicely laid out, and you could see the beds were of good quality. The only thing about my purchase was the price of delivery, which I found extremely high, but the bed was for my son; if the bed were for myself, I would not have gone ahead with the sale but very happy with the bed
3 augusti 2025
Svar från Bensons For Beds - Hamilton447
Thank you for taking the time to share your experience with us! We're glad to hear that you were impressed with our shop and the quality of our beds. We appreciate your feedback on the delivery price and will definitely take that into consideration for future sales. We're so happy that your son loves his new bed - our top priority is always the satisfaction of our customers. Thank you for choosing us!
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