Great experience from going to the store and picking our bed. Sales person was very attentive throughout and very helpful with choosing the right bed and mattress. The delivery guys that put togethe... Se mer
Plats
Byt platsUnit 4b Palace Grounds Retail Park, Palace Grounds Road, ML3 6AD Hamilton, South Lanarkshire, GB
•Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
The sales assistant was well informed, helpful and gave advice. She assessed our size and ‘weight’, suggested several types of mattress and explained their different properties and strengths. We the... Se mer
Företaget har svarat
My bed was meant to be delivered on the 1st of October 2024, got an email saying it will be delayed until 7th of October 2024, didn't think I'll have this problem going into shop and ordering the bed... Se mer
Bozena at hamilton is the most wonderful team leader. Top customer service, so knowledgeable and welcoming. Great conversation and guidance about my new bed order. She is an asset to the company and c... Se mer
Företaget har svarat
Företagsinformation
Om Bensons For Beds - Hamilton447
Skrivet av företaget
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Kontaktuppgifter
Unit 4b Palace Grounds Retail Park, Palace Grounds Road, ML3 6AD, Hamilton, South Lanarkshire, Storbritannien
- 1698426483
4,9
Utmärkt
333 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Great experience from the shop to delivery!
Great experience from going to the store and picking our bed. Sales person was very attentive throughout and very helpful with choosing the right bed and mattress.
The delivery guys that put together our bed were very respectful of our home. They were very friendly and tidied up afterwards. Cannot fault any of the service we have had.
The bed itself has been a god send, it is so comfy and right for us. The pillows we purchased have been spot on and we have really seen an improvement in our sleep! Thankyou for the great service throughout!
16 oktober 2026
Svar kan ha AI-innehållLäs mer
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
The seller assisted me immediately with…
The seller assisted me immediately with what I needed and was a quick amd painless exercise.
2 oktober 2026
Svar från Bensons For Beds - Hamilton447
Thank you for your wonderful feedback! We're thrilled to hear that our team was able to assist you quickly and make your experience smooth. Your satisfaction is our top priority, and we look forward to serving you again soon!
Perfect wardrobe. This is another piece of furniture I’ve…
This is another piece of furniture I’ve bought from this company. Amazing quality, flawless craftsmanship, and excellent service—I recommend them wholeheartedly.
24 september 2026
Svar från Bensons For Beds - Hamilton447
Thank you very much Beata for your kind words! We are so pleased to hear you are very happy with another product you got from Bensons for Beds. Enjoy your furniture and looking forward to seeing you again soon! Best wishes from Team Hamilton 😊
Sales executive Allan was professional
Sales executive Allan was professional, knowledgeable and provided outstanding customer service.
19 september 2026
Svar från Bensons For Beds - Hamilton447
Thank you for your kind words about Allan! We are thrilled to hear that he exceeded your expectations with his professionalism, knowledge, and outstanding customer service. We'll be sure to pass on your compliments to him. Thank you for choosing our business!
From selection to delivery
The sales assistant was well informed, helpful and gave advice. She assessed our size and ‘weight’, suggested several types of mattress and explained their different properties and strengths. We then felt able to make an informed choice.
The guys delivering the mattress couldn’t have been better. They arrived promptly, reviewed the mattress for removal and the space available for manoeuvring it out of the house. They did so efficiently and then brought the new one in, putting it in place and removed all packaging. Done and dusted in about 20 minutes.
They were friendly and careful.
14 september 2026
Svar från Bensons For Beds - Hamilton447
We're so pleased to hear about your excellent experience with us! It's wonderful that our sales assistant was so well-informed and helpful, guiding you to an informed choice. We're also delighted that our delivery team was prompt, efficient, friendly, and careful.
Team Bensons
Svar från Bensons For Beds - Hamilton447
Thank you for your wonderful review! We appreciate your feedback.
Team Bensons.
Alan sales person was so welcoming
Alan sales person was so welcoming. Explained what type of bed we were looking for and helped immensely. Worthy member of staff
29 augusti 2026
Svar från Bensons For Beds - Hamilton447
Hello Mrs Whyte,
Thank you for your wonderful review! 😊 We're so pleased to hear Alan made you feel welcome from the moment you arrived. It's great to know he took the time to understand what you were looking for and helped you find the right bed. We'll be sure to pass on your kind words to Alan, who we're sure will be delighted to receive such lovely feedback. Thank you for choosing us,
Megan | Customer Care Specialist🛏️
I got a great bargain on slumberland…
I got a great bargain on slumberland king size mattress in the sale. The lady that helped me was very friendly and professional, no heavy sales tactics but very helpful.
26 augusti 2026
Svar från Bensons For Beds - Hamilton447
Thank you so much Mrs Donnelly for your kind words! We are very pleased that Bozena helped you to find the perfect mattress for a great price and you received an amazing service. Enjoy your new mattress! Best wishes Team Hamilton
Great service all round
Good choice of beds, good service from Bozena who looked after us. Got everything we wanted, she did a fine job up selling the products, but in a non-pushy way. We will use them again when replacing the kids beds.
And delivery was well scheduled and arrived early with good communication. Really good service
2 augusti 2026
Omdöme utan inbjudan
Svar från Bensons For Beds - Hamilton447
Thank you so much for choosing our store Mr Allan! It was a pleasure to provide an excellent service and help you to find the perfect bed. We appreciate your kind words and look forward to seeing you again in the future. Best wishes Team Hamilton
Bozena at hamilton is the most…
Bozena at hamilton is the most wonderful team leader. Top customer service, so knowledgeable and welcoming. Great conversation and guidance about my new bed order. She is an asset to the company and couldn't have been more helpful or cheerful. Truly made my day
24 augusti 2026
Omdöme utan inbjudan
Svar från Bensons For Beds - Hamilton447
Thank you so much Erin for taking the time to share your experience with Bozena at our Hamilton location. We are incredibly lucky to have her as a team leader and we are thrilled to hear that she provided excellent customer service. It's always a pleasure to hear that our staff has made someone's day, and we will be sure to pass along your kind words. Thank you for choosing us for your bed order!
Great Service from Bensons from the…
Great Service from Bensons from the sales team to the delivery team
14 augusti 2026
Omdöme utan inbjudan
Svar från Bensons For Beds - Hamilton447
Thank you for choosing Bensons! We strive to provide exceptional service from start to finish and are thrilled to hear about your positive experience with our sales and delivery teams. We appreciate your review and look forward to serving you again soon! #BensonsProud 🙌
Had the best experience in Hamilton…
Had the best experience in Hamilton store. Bozena was amazing.
Found a great bed on a really nice deal, super king and it’s so comfortable, had a great thick mattress with pillow top that’s so nice and love the size and height of the mattress.
Delivery was fast and efficient and the men delivered it and set it up up in my bedroom, advised the best way to orientate it and they helped make sure I was happy with it and the orientation and that I could access cupboards etc.
They made a potentially stressful situation effortless.
11 augusti 2026
Svar från Bensons For Beds - Hamilton447
Thank you Ben for the fantastic review! We're thrilled to hear that our Hamilton store and Bozena provided top-notch service and you found the perfect bed. We always aim to make our customers' experience stress-free and we're happy we could do that for you. Enjoy your new super king bed! 😊🛏️🚀 #customerhappiness #happysleep
Great products and customer care.
12 augusti 2026
Omdöme utan inbjudan
Svar från Bensons For Beds - Hamilton447
Thank you very much for your kind words Mr Cain! We take a pride in providing top quality products and the best customer service. It's our pleasure to serve you and your family and we look forward to seeing you again in the future. Thank you!
Cameron the salesman was very friendly…
Cameron the salesman was very friendly and knowledgeable
6 augusti 2026
Omdöme utan inbjudan
Svar från Bensons For Beds - Hamilton447
Thank you for your kind words about Cameron! We strive to provide excellent service and it means a lot to us that he was able to assist you in a friendly and knowledgeable manner. We appreciate your business!
The manager treated us with respect did…
The manager treated us with respect did not pester us was very professional .
1 augusti 2026
Svar från Bensons For Beds - Hamilton447
We're so pleased to hear that our manager treated you with respect and was very professional. Thank you for your wonderful feedback!
Team Bensons
Svar från Bensons For Beds - Hamilton447
We're so pleased to hear that our salesman and delivery team were super! Thank you for your wonderful feedback.
Team Bensons
Allan the sales professional made the…
Allan the sales professional made the experience enjoyable. He was very knowledgeable and answered our questions in a professional way which supported us to make the best choice.
30 juli 2026
Svar från Bensons For Beds - Hamilton447
Thank you for your fantastic review! We're delighted to hear that Allan made your experience enjoyable. It's wonderful that their knowledge and professionalism helped you make the best choice.
Team Bensons
Svar från Bensons For Beds - Hamilton447
We are so pleased to hear that you experienced excellent service and found our staff to be wonderful. Thank you for your wonderful feedback!
Team Bensons
Staff very helpfull
26 juli 2026
Svar från Bensons For Beds - Hamilton447
Thank you for your feedback! We're delighted to hear that our staff were very helpful during your visit. Providing friendly and supportive service is always our goal, and we're so pleased we could assist you. Thank you for choosing Bensons for Beds, and we hope to see you again soon! 😊
My bed delivered promptly and put…
My bed delivered promptly and put together and men took all packages away so I am now enjoying my new bed thanks to everyone involved including Alan on sales team at Hamilton
12 juli 2026
Svar från Bensons For Beds - Hamilton447
We're so pleased to hear that your bed was delivered promptly and assembled for you. It's wonderful that our team took away all the packaging, and that you're enjoying your new bed!
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