Went into Bensons with a view to looking for a mattresses to replace an old Slumberland one. Steve welcomed us, and after listening to our requirement took us to a display of Slumberland and Sealy ma... Se mer
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Plats
Byt platsUnit 5a The Peel Centre, St Anns Way, GL1 5SF Gloucester, Gloucesteshire, GB
•Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Sofabed ordered. Looked at this sofabed last year, but only purchased it this year. Helpful staff member in the Gloucester branch was able to sort everything out and agree a delivery date. Ver... Se mer
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We had a great time with the employee. They were massively helpful and let us try the bed machine so we could find out what kind of mattress we needed. She also provided some recommendations for mattr... Se mer
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Good service, good delivery but the mattress has some scags on which should have been noticed in quality control and not been sold as perfect, it's a lot of money so should have been perfect.
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Företagsinformation
Om Bensons For Beds - Gloucester370
Skrivet av företaget
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Kontaktuppgifter
Unit 5a The Peel Centre, St Anns Way, GL1 5SF, Gloucester, Gloucesteshire, Storbritannien
- 1452308821
4,7
Utmärkt
398 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
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Excellent service
Good service at time or purchase. On time delivery and good communication
8 oktober 2026
Svar från Bensons For Beds - Gloucester370
Thank you for your review. We're thrilled to hear that you had a great experience instore at Gloucester, our delivery, and communication. Your satisfaction is our top priority. Thank you again
Good but not perfect
Good service, good delivery but the mattress has some scags on which should have been noticed in quality control and not been sold as perfect, it's a lot of money so should have been perfect.
5 oktober 2026
Svar från Bensons For Beds - Gloucester370
Thank you for your feedback. We're glad you enjoyed the service and delivery. We apologize for the issue with the mattress and appreciate you bringing it to our attention. We will address this with our quality control team to ensure it doesn't happen again. Your satisfaction is important to us. Should you have any issues, please do not hesitate to contact our Customer Service team on 0333 222 6800
Svar från Bensons For Beds - Gloucester370
Thank you for your 5* review We're thrilled to hear that our staff in Gloucester were helpful and that your delivery went smoothly. It's great to know you are satisfied with the product.
All good advice and careful delivery
2 oktober 2026
Svar från Bensons For Beds - Gloucester370
Thank you for your kind words! We're thrilled to hear that you found our advice helpful and appreciated our careful delivery. Your satisfaction is our top priority, and we look forward to serving you again soon!
Contacted throughout delivery…
Contacted throughout delivery experience. Friendly, experienced, knowledgeable delivery staff. Excellent quality mattress & bedframe. Kept within time schedule & left area tidy.
29 september 2026
Svar från Bensons For Beds - Gloucester370
Thank you for your wonderful review! We're thrilled to hear that our delivery team made a positive impression and that you love your new mattress and bedframe. We strive for excellence in every aspect of our service. Your satisfaction is our priority, and we appreciate your feedback!
I am absolutely so angry with company…
I am absolutely so angry with company do not buy from them!!! i went to buy bed and i sat with the gentlemen to discuss my order when delivery man got here they said they weren't assembling the bed I said to the guy THREE TIMES in the Shop will my bed be assembled he said yes he never mentioned anything about a fee I asked consistently for my bed to be assembled the delivery drivers came they have even broken my front door - awful company
5 oktober 2025
Omdöme utan inbjudan
Svar från Bensons For Beds - Gloucester370
I sincerely apologize for the frustration you've experienced. It’s unacceptable that your expectations were not met regarding assembly and the delivery issue. I appreciate your feedback and would like to resolve this matter. Please contact us directly so we can make it right.
New bed delivered with care,easy to…
New bed delivered with care,easy to follow build instructions.Loads of storage space underneath once built.
24 september 2026
Svar från Bensons For Beds - Gloucester370
Thank you for your wonderful review! We're thrilled to hear that you found the delivery and assembly process easy, and that you're enjoying the storage space in your new bed. Your satisfaction is our top priority, and we appreciate your support!
Brilliant from entering showroom…
Brilliant from entering showroom through to delivery
24 september 2026
Svar från Bensons For Beds - Gloucester370
Thank you for your fantastic review! We're thrilled to hear you had a brilliant experience from start to finish. Your satisfaction is our top priority, and we appreciate your support. We look forward to serving you again in the future!
Svar från Bensons For Beds - Gloucester370
Hello Michelle,
Thank you for your feedback. We're delighted to hear that you found the process quick and easy from start to finish.
We appreciate you taking the time to share your experience. If there is anything we can help you with in the future, please don't hesitate to let us know,
Megan | Customer Care Specialist
The staff were so warm and patient
The staff were so warm and patient, they took time to help me choose and answer all my questions. The items are lovely, great value and the whole place felt cleanly and welcoming. Help feel so help.
Thank you.
24 september 2026
Svar från Bensons For Beds - Gloucester370
Thank you for your wonderful review! We're thrilled to hear that our staff made your experience enjoyable and that you loved our items. We strive to create a welcoming environment for all our customers. Your kind words motivate us to keep up the great work. We look forward to seeing you again!
Great,knowledgeable advice all round
Great,knowledgeable advice all round. Competitive price. All good.
14 september 2026
Svar från Bensons For Beds - Gloucester370
Thank you for your fantastic review! We're thrilled to hear that you found our advice helpful and our prices competitive. Your satisfaction is our top priority, and we look forward to serving you again soon!
Very helpful lady in the store no…
Very helpful lady in the store no pressure good selection of mattresses that we were looking for.
30 augusti 2026
Svar från Bensons For Beds - Gloucester370
Hi Patricia,
Thank you for your lovely review! 😊
We're delighted to hear that our store colleague was so helpful and gave you the time and support you needed without any pressure. Finding the right mattress is an important decision, so it's great to know that our selection had exactly what you were looking for.
We really appreciate you taking the time to share your experience. Thank you for choosing us and we hope you're enjoying your new purchase and many comfortable nights ahead,
Megan | Customer Care Specialist🛏️
Svar från Bensons For Beds - Gloucester370
Thank you so much for your kind words about our delivery staff! Our team takes pride in providing exceptional service to our customers. Your positive feedback means a lot to us and we look forward to serving you again. Thank you for choosing us! 😊🚚
Helpful knowledgeable staff.
Helpful knowledgeable staff.
Delivery service was spot on, kept informed on times and the gents delivering were very professional.
27 augusti 2026
Svar från Bensons For Beds - Gloucester370
Thank you for the positive feedback! Our Gloucester staff and delivery team takes pride in providing excellent customer service and ensuring smooth delivery.
Svar från Bensons For Beds - Gloucester370
Thank you for your 5 start review on behalf of the Gloucester Team
Quality bed and service
The communication for delivery and the assembly exceeded my expectations and couldn’t have run more smoothly. I wouldn’t hesitate to recommend Bensons the instore service, delivery and assembly was first rate and second to non.
26 augusti 2026
Omdöme utan inbjudan
Svar från Bensons For Beds - Gloucester370
We're so pleased to hear that the communication for delivery and the assembly exceeded your expectations and ran smoothly. It's wonderful that you wouldn't hesitate to recommend us, and that our in-store service, delivery, and assembly were first-rate.
Team Bensons
Thats what i call Excellent service.
From my first visit to the Gloucester store and the follow updates i could not be more impressed.
Thankyou
21 augusti 2026
Svar från Bensons For Beds - Gloucester370
We're so pleased to hear how impressed you were with your visit to our Gloucester store and the subsequent updates. Thank you for your wonderful feedback!
Team Bensons
When we chose what turned out to be not…
When we chose what turned out to be not the right mattress for us Bensons were really helpful in organising an exchange. I was really impressed by the service and will likely return for our mattresses in the future
27 augusti 2026
Svar från Bensons For Beds - Gloucester370
We're so pleased to hear that our team was really helpful in arranging an exchange when your initial mattress wasn't quite right. It's wonderful to know you were impressed with the service and that you'll consider us for your future mattress needs!
Team Bensons
The two Lemons 🍋 a great delivery in team of bed builders
Fantastic service
Great delivery team
Now sleeping like a baby
24 augusti 2026
Omdöme utan inbjudan
Svar från Bensons For Beds - Gloucester370
Thank you so much for your kind words! We are thrilled to hear that our service and delivery team exceeded your expectations. Our goal is always to ensure our customers sleep like a baby. Thank you for choosing us,
Megan | Customer Care Specialist
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