When we chose what turned out to be not the right mattress for us Bensons were really helpful in organising an exchange. I was really impressed by the service and will likely return for our mattresses... Se mer
Företaget har svarat
Plats
Byt platsUnit 5a The Peel Centre, St Anns Way, GL1 5SF Gloucester, Gloucesteshire, GB
•Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Sofabed ordered. Looked at this sofabed last year, but only purchased it this year. Helpful staff member in the Gloucester branch was able to sort everything out and agree a delivery date. Ver... Se mer
Företaget har svarat
Amazing customer care by the team in store, it’s hard to find experts in the field these days. We purchased a mattress and pillow for our daughter which matched her needs. For me Bensons leave... Se mer
Företaget har svarat
Bed arrived with a large tear in the base fabric. The mattress had small mark with a pinhole in a most prominent position. Three walls in the hall / stairs/landing all had scuff marks as a result o... Se mer
Företaget har svarat
Företagsinformation
Om Bensons For Beds - Gloucester370
Skrivet av företaget
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Kontaktuppgifter
Unit 5a The Peel Centre, St Anns Way, GL1 5SF, Gloucester, Gloucesteshire, Storbritannien
- 1452308821
4,7
Utmärkt
385 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Very helpful lady in the store no…
Very helpful lady in the store no pressure good selection of mattresses that we were looking for.
30 augusti 2026
Svar från Bensons For Beds - Gloucester370
Hi Patricia,
Thank you for your lovely review! 😊
We're delighted to hear that our store colleague was so helpful and gave you the time and support you needed without any pressure. Finding the right mattress is an important decision, so it's great to know that our selection had exactly what you were looking for.
We really appreciate you taking the time to share your experience. Thank you for choosing us and we hope you're enjoying your new purchase and many comfortable nights ahead,
Megan | Customer Care Specialist🛏️
Svar från Bensons For Beds - Gloucester370
Thank you so much for your kind words about our delivery staff! Our team takes pride in providing exceptional service to our customers. Your positive feedback means a lot to us and we look forward to serving you again. Thank you for choosing us! 😊🚚
Welcome from time went through door
Welcome from time went through door. Knowledge of Steve convinced us to buy from bensons.
4 september 2026
Svar från Bensons For Beds - Gloucester370
Thank you so much for your positive review! We are thrilled that you had a great experience and thatI was able to assist you in your decision to purchase from us at Benson's, Gloucester. I appreciate your support and look forward to seeing you again. Many thanks. Steve
Helpful knowledgeable staff.
Helpful knowledgeable staff.
Delivery service was spot on, kept informed on times and the gents delivering were very professional.
27 augusti 2026
Svar från Bensons For Beds - Gloucester370
Thank you for the positive feedback! Our Gloucester staff and delivery team takes pride in providing excellent customer service and ensuring smooth delivery.
Svar från Bensons For Beds - Gloucester370
Thank you for your 5 start review on behalf of the Gloucester Team
Quality bed and service
The communication for delivery and the assembly exceeded my expectations and couldn’t have run more smoothly. I wouldn’t hesitate to recommend Bensons the instore service, delivery and assembly was first rate and second to non.
26 augusti 2026
Omdöme utan inbjudan
Svar från Bensons For Beds - Gloucester370
We're so pleased to hear that the communication for delivery and the assembly exceeded your expectations and ran smoothly. It's wonderful that you wouldn't hesitate to recommend us, and that our in-store service, delivery, and assembly were first-rate.
Team Bensons
Thats what i call Excellent service.
From my first visit to the Gloucester store and the follow updates i could not be more impressed.
Thankyou
21 augusti 2026
Svar från Bensons For Beds - Gloucester370
We're so pleased to hear how impressed you were with your visit to our Gloucester store and the subsequent updates. Thank you for your wonderful feedback!
Team Bensons
When we chose what turned out to be not…
When we chose what turned out to be not the right mattress for us Bensons were really helpful in organising an exchange. I was really impressed by the service and will likely return for our mattresses in the future
27 augusti 2026
Svar från Bensons For Beds - Gloucester370
We're so pleased to hear that our team was really helpful in arranging an exchange when your initial mattress wasn't quite right. It's wonderful to know you were impressed with the service and that you'll consider us for your future mattress needs!
Team Bensons
The two Lemons 🍋 a great delivery in team of bed builders
Fantastic service
Great delivery team
Now sleeping like a baby
24 augusti 2026
Omdöme utan inbjudan
Salesperson was very helpful
23 augusti 2026
Svar från Bensons For Beds - Gloucester370
We are thrilled to hear that our sales team in Gloucester provided helpful service! We take pride in providing exceptional customer experiences. Thank you for choosing us!
Bensons For Beds are brilliant.
Bensons For Beds are brilliant.
The staff members are really helpful.
The delivery service is really good.
Would definitely recommend to friends and family.
17 augusti 2026
Svar från Bensons For Beds - Gloucester370
Thank you for your amazing review! The team at Gloucester is so happy to hear that you had a great experience with our staff and delivery service. Your recommendation to your friends and family means a lot to us. We appreciate your taking the time to review us
Svar från Bensons For Beds - Gloucester370
Thank you for your review. We're delighted to hear you had a great experience with our service and communication.
Svar från Bensons For Beds - Gloucester370
Thank you for your positive feedback! We're thrilled to hear that our service at Gloucester met your expectations and that you were satisfied with everything. Thank you for your continued business over the years
Staff helpful and polite no pushing to…
Staff helpful and polite no pushing to buy delivery service also excellent will buy again
13 augusti 2026
Svar från Bensons For Beds - Gloucester370
Thank you for your review of Gloucester. Our team takes pride in providing exceptional service without any pressure to purchase. We're thrilled to hear that you had a great experience and that you are enjoying your Sealy mattress
Amazing customer care by the team in…
Amazing customer care by the team in store, it’s hard to find experts in the field these days.
We purchased a mattress and pillow for our daughter which matched her needs.
For me Bensons leave the competition behind. I strongly recommend the Gloucester store.
9 augusti 2026
Svar från Bensons For Beds - Gloucester370
Thank you so much for your kind words and taking the time to leave your review. Thank you for choosing Bensons and for recommending us at the Gloucester store. We were glad to have found the right small double mattress for your daughter.
I am feeling umcomfortable with…
I am feeling umcomfortable with materess dwliveres to and i have complained but no response since the technician visited
4 juli 2026
Svar från Bensons For Beds - Gloucester370
We are truly sorry to hear that you're uncomfortable with the mattress delivered and that you haven't received a response since the technician's visit. We understand your frustration and apologise for the lack of follow-up. I can see you have since been in contact and discussed the technician report.
Thank you for your review - Lauryn at Customer Care.
Very helpful sales in Gloucester
Very helpful sales in Gloucester, prompt and friendly delivery at home!
1 augusti 2026
Svar från Bensons For Beds - Gloucester370
We're so pleased to hear that our sales team in Gloucester was very helpful and that your delivery was prompt and friendly! Thank you for your kind feedback.
Team Bensons
Svar från Bensons For Beds - Gloucester370
We are so pleased to hear that our team was very helpful and experienced. We truly appreciate your kind words and positive feedback!
Team Bensons
Friendly and polite staff who made the…
Friendly and polite staff who made the decision of buying a mattress nice and easy and without any pressure to buy.
26 juli 2026
Svar från Bensons For Beds - Gloucester370
Hi Mr & Mrs Jones,
Thank you for your lovely review! We're delighted to hear our team made choosing your mattress easy and enjoyable with their friendly, helpful, and no-pressure approach.
Wishing you all the best until next time,
Bensons for Beds!
Sofabed ordered.
Sofabed ordered.
Looked at this sofabed last year, but only purchased it this year.
Helpful staff member in the Gloucester branch was able to sort everything out and agree a delivery date. Very efficient and friendly. I hadn't bought furniture for many years, so £49 delivery charge was unavoidable, if expensive.
Very happy with my experience with Bensons for Beds.
Tracking my package was good, but I didn't get a phone call 30 minutes before delivery, as mentioned in their confirmation email. Happy with the delivery staff putting my package in the room I wanted it.
8 juni 2026
Svar från Bensons For Beds - Gloucester370
We're so pleased to hear about your positive experience with our team in the Gloucester branch and that you're happy with your new sofabed. We appreciate your feedback regarding the delivery charge and the 30-minute call, and we're glad the delivery staff were helpful.
We’re so glad you had a great experience. Hope to see you again soon!
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.