Following greeting we were shown to the appropriate section , given some advice, and left to try out the range with help from Marshall as and when we needed it without feeling any pressure to decide.... Se mer
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Plats
Byt platsUnit B Park Farm Retail Park, Park Farm Road, CT19 5DS Folkestone, Kent, GB
•Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I purchased my daughter’s bed from the store in Folkestone. Star was very helpful with helping us complete our purchase and explained all options available to us. She booked in our delivery... Se mer
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I wandered in to have a look at small double beds. Whilst looking Paul asked me if I needed any advice/help, I asked him about Sealy and he showed me where they were. He even went to find a roll of... Se mer
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My delivery was brilliant. My only negative part of the whole purchase was that the wrong price was displayed for our mattress which made our total more than we were expecting. The price displayed w... Se mer
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Företagsinformation
Om Bensons For Beds - Folkestone411
Skrivet av företaget
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Kontaktuppgifter
Unit B Park Farm Retail Park, Park Farm Road, CT19 5DS, Folkestone, Kent, Storbritannien
- 1303223370
4,9
Utmärkt
327 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Svar från Bensons For Beds - Folkestone411
We're so happy to hear that you found our staff friendly and knowledgeable and that you received excellent customer service!
Thank you,
Lauryn at Customer Care
Very good service
Your sellers assistant Damian he was more than helpful pleasure to do business
30 september 2025
Svar från Bensons For Beds - Folkestone411
We are happy to hear that our sellers assistant was helpful and that you had a pleasurable experience doing business with us.
Thank you,
Lauryn at Customer Care
Always a friendly and helpful welcome…
Always a friendly and helpful welcome in the Folkestone Store. Marshall listened to my needs and pointed me in the right direction according to budget. He went through the different options in detail and the whole process was faultless. Thank you
19 september 2025
Svar från Bensons For Beds - Folkestone411
Thank you for your lovely feedback!
We’re delighted to hear that Marshall provided such a friendly, helpful, and detailed service in the Folkestone store. It’s great to know the process was faultless. We’ll be sure to pass your thanks on to him!
Take care,
Megan at Customer care
Fantastic service
The sales lady was amazing and incredibly knowledgeable and helpful.
21 september 2025
Svar från Bensons For Beds - Folkestone411
We're happy to hear that the sales lady provided you with amazing, knowledgeable, and helpful assistance. Thank you for your positive feedback!
Thank you,
Lauryn at Customer Care.
Good helpful customer service
8 september 2025
Svar från Bensons For Beds - Folkestone411
We're happy to hear that our customer service was helpful! Thank you for your positive feedback; we appreciate it.
Take care,
Megan at Customer Care
Starr listened to what I was needing…
Starr listened to what I was needing and gave informative information
There was no pushing to do a deal ; and it was because of this I made the purchase with Benson for beds
5 september 2025
Svar från Bensons For Beds - Folkestone411
We're happy to hear that Starr provided helpful information without pressure. We appreciate you choosing Benson for Beds and thank you for your positive feedback.
Take care, Megan at Customer Care
The friendliness and professionalism of…
The friendliness and professionalism of the lady that served us was excellent.
31 augusti 2025
Svar från Bensons For Beds - Folkestone411
We're happy to hear that you received excellent service! Our team values friendliness and professionalism, and we appreciate your positive feedback.
Take care,
Megan at Customer Care
Svar från Bensons For Beds - Folkestone411
We're happy to hear that the sales assistant was helpful in understanding your needs. Thank you for sharing your positive experience with us, Megan at Customer care
Sam very helpful knowledgeable
Sam very helpful knowledgeable, friendly. A credit to your company.
Happy customers 😀
26 augusti 2025
Omdöme utan inbjudan
Svar från Bensons For Beds - Folkestone411
We're happy to hear that you had a positive experience. We appreciate your kind words and are glad that our team member was so helpful to you.
Take care,
Megan at Customer care
Svar från Bensons For Beds - Folkestone411
We appreciate your positive feedback! We are happy to hear that our team provided professional service. Thanks for choosing us, Megan at Customer Care
Svar från Bensons For Beds - Folkestone411
We appreciate you sharing your kind words, and we are so pleased to hear that our team was helpful for you. Thank you for your feedback, Megan at Customer Care
very helpful and knowledgable young man
9 augusti 2025
Svar från Bensons For Beds - Folkestone411
Thank you for your kind words! Our team takes pride in providing exceptional service to our customers. We're glad our knowledgeable young man was able to assist you. Have a great day, Megan at Customer Care
Great Service
The assistant was extremely helpful and knowledgeable and understood what product we wanted. Dealt with our order quickly and efficiently. We are very happy with the service we received.
5 augusti 2025
Svar från Bensons For Beds - Folkestone411
Thank you for taking the time to leave us such a wonderful review! We are so pleased to hear that our assistant provided you with an efficient and knowledgeable experience. Your satisfaction is our top priority and we look forward to serving you again in the future, Megan at Customer Care
Sam was excellent
Sam was excellent and knew what she was talking about bed mattresses
8 augusti 2025
Svar från Bensons For Beds - Folkestone411
Thank you so much for leaving such a positive review, we really appreciate it! Sam is one of our most knowledgeable team members, and we're so glad she could assist you with finding the perfect mattress. We hope you enjoy your new bed, Megan at Customer Care
Friendly and helpful staff
3 augusti 2025
Svar från Bensons For Beds - Folkestone411
Thank you for your kind words! Our staff takes great pride in providing friendly and helpful service to all our customers. We are so happy that you had a positive experience with us. Come back and see us soon! 😊
Great service so far
Star was very knowledgable, extremely helpful and an absolute pleasure. The whole purchase process was very straight forward. Excellent service.
29 juli 2025
Svar från Bensons For Beds - Folkestone411
Thank you for your kind words! We are thrilled to hear that you had a positive experience with our knowledgeable and helpful staff. We always strive to make the purchase process easy and straightforward for our customers. Thank you for choosing our company for your purchase. We truly appreciate your business, Megan at Customer Care
Excellent!!!
Damien was a delight. Friendly, informative, knowledgeable, patient! We went in for one bed and finished up buying two, plus pillows. Delivery is going to be very quick and the old mattresses will be taken away. The whole buying experience was perfect.
24 juli 2025
Svar från Bensons For Beds - Folkestone411
Thank you for your kind words! It was a pleasure meeting you and we are thrilled that you had a great buying experience with us. We can't wait for you to enjoy your new mattresses and pillows with a quick delivery and hassle-free mattress removal. Thank you for choosing us, Megan at Customer Care
Really friendly staff
Really friendly staff, not pushy, left us to it but offered the right amount of help.
6 juli 2025
Svar från Bensons For Beds - Folkestone411
Thank you for your kind words! We pride ourselves on providing a welcoming and helpful experience for our customers. We're glad you felt comfortable shopping with us, Megan at Customer Care
Great service and product knowledge.
Damian was really friendly and helpful. He had good product knowledge and wasn’t a pushy salesperson. The store was clean and tidy and well organised. There was no pressure to buy immediately and we were given plenty of time to try out the beds we were interested in. All questions we had were answered.
17 juni 2025
Svar från Bensons For Beds - Folkestone411
We appreciate you taking the time to share your positive experience. We're happy to hear that our team member was helpful and knowledgeable, and that you felt comfortable in our store. It's great to know you had a good experience trying out our beds.
Take care, Megan at Customer Care
Knowledgeable sales assistant,large…
Knowledgeable sales assistant,large selection of quality products in an excellent presentation with information on every product and good value for money.
10 juni 2025
Omdöme utan inbjudan
Svar från Bensons For Beds - Folkestone411
We're happy to hear that you found our sales assistant knowledgeable and appreciated the product selection and presentation. Thank you for your positive feedback, Megan at Customer Care
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