We went into Folkestone branch for Bensons for Beds to view the ottoman base. The manager was very knowledgeable, helpful and friendly. We ordered the base and were able to have this delivered wit... Se mer
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Plats
Byt platsUnit B Park Farm Retail Park, Park Farm Road, CT19 5DS Folkestone, Kent, GB
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Det här tycker kunderna
Easy visit to Bensons at Folkestone. We were met by Marshall who was able to help us through what we wanted, he was knowledgeable about the product and was helpful in reaching an acceptable price matc... Se mer
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Amazing friendly staff!! The lady in the shop was so helpful in finding what we need as we had brought a mattress online only to find it hurt our backs . She took everything we needed in . Kept updat... Se mer
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My delivery was brilliant. My only negative part of the whole purchase was that the wrong price was displayed for our mattress which made our total more than we were expecting. The price displayed w... Se mer
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Företagsinformation
Om Bensons For Beds - Folkestone411
Skrivet av företaget
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Kontaktuppgifter
Unit B Park Farm Retail Park, Park Farm Road, CT19 5DS, Folkestone, Kent, Storbritannien
- 1303223370
4,9
Utmärkt
300 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Svar från Bensons For Beds - Folkestone411
We're so glad you had a good experience with our product and service. Thank you for your positive feedback!
Team Bensons
Good service all round.
Good service in shop. Helpful, friendly. Good advice. Patient. Delivery excellent. Helpful delivery staff. Overall a good experience. Fair price.
15 juni 2026
Svar från Bensons For Beds - Folkestone411
We're so pleased you received good service and advice in-store, and that our delivery staff were helpful. Thank you for your kind feedback!
Team Bensons
Penelope Ottoman king size base
We went into Folkestone branch for Bensons for Beds to view the ottoman base. The manager was very knowledgeable, helpful and friendly. We ordered the base and were able to have this delivered within 9 days.
We were kept informed of delivery times and they kept the agreed date via email and text. The guys who delivered the base were just as nice as the branch staff and popped the base into our chosen room.
Overall experience was exceptional and would highly recommend using Bensons for Beds. The overall finish of the base is lovely and style is wonderful. Pleased we paid that bit extra as there’s a 5 year guarantee on parts if required. So nice to have a company carry out their promise of delivery and service. Thanks B4B keep up the great work!
20 juni 2026
Svar från Bensons For Beds - Folkestone411
We are delighted to hear about your exceptional experience, from the knowledgeable assistance in our branch to the efficient delivery. It's wonderful that you are pleased with the quality and style of your new ottoman base. Thank you for your kind recommendation!
Team Bensons
Service in the shop was great
Service in the shop was great. Delivery was in the time given
14 juni 2026
Svar från Bensons For Beds - Folkestone411
We're so glad you had a great experience in our shop and with delivery!
Team Bensons
Easy visit to Bensons at Folkestone
Easy visit to Bensons at Folkestone. We were met by Marshall who was able to help us through what we wanted, he was knowledgeable about the product and was helpful in reaching an acceptable price match. Excellent service
13 juni 2026
Svar från Bensons For Beds - Folkestone411
We're so pleased you had an easy visit and found our team member knowledgeable and helpful. Thank you for your kind words about our excellent service!
Team Bensons
Excellent service from first order to…
Excellent service from first order to delivery. Always kept up to date with the order. Full knowledge of product ensured we made the correct choice. Delivery and install were carried out efficiently and professionally
14 juni 2026
Svar från Bensons For Beds - Folkestone411
We're so pleased you had excellent service from order to delivery and were kept informed. It's wonderful that our team was efficient and professional!
Team Bensons
Very good service from bensons.
Very good service from bensons.
Got my first bed from bensons 11 years ago. Went back to have a look for a new bed and the person that sold me my first bed was still there. He was very knowledgable about everything, not pushy. Knew exactly what I wanted. So I bought a tv bed for myself and an another bed for my daughter. All in all a very nice experience. My daughter is over the moon with her bed. Time and delivery was perfect. Communication was excellent. My bed will be delivered at a later date. Happy customer
9 juni 2026
Svar från Bensons For Beds - Folkestone411
We are so pleased to hear about your excellent experience with us, especially the continuity of service over eleven years! It's wonderful that our team member provided such knowledgeable and unpressured assistance, leading to a very happy outcome for you and your daughter. We appreciate your kind words about the smooth delivery and communication.
Team Bensons
From buying to receiving the goods all…
From buying to receiving the goods all the staff were exceptional. Would thoroughly recommend bensons.
9 juni 2026
Omdöme utan inbjudan
Svar från Bensons For Beds - Folkestone411
We're so pleased our team was exceptional throughout your experience. Thank you for your kind recommendation!
Team Bensons
Svar från Bensons For Beds - Folkestone411
We are glad you had a good experience.
Team Bensons
Great staff
The young man that helped us was brilliant. He gave us information we needed but also didn't linger to put pressure on us to buy. Was kind, helpful and approachable. He helped us get what we wanted and helped us get the price to what was within our budget.
31 maj 2026
Svar från Bensons For Beds - Folkestone411
We're so pleased to hear about your excellent experience! It's wonderful that our team member was helpful, kind, and approachable, assisting you within your budget. Thank you for your feedback!
Team Bensons
Fantastic costomer service..
1 juni 2026
Omdöme utan inbjudan
Svar från Bensons For Beds - Folkestone411
Thank you for leaving such a great review. We are happy you found our customer service very helpful. Thank you!
Amazing friendly staff!!
Amazing friendly staff!!
The lady in the shop was so helpful in finding what we need as we had brought a mattress online only to find it hurt our backs . She took everything we needed in . Kept updated with delivery times etc well before hand so we knew what to expect. Delivery team friendly and relaxed put the mattress where it was going took the rubbish gave advice all smooth . Mattress is much better thank you
29 maj 2026
Svar från Bensons For Beds - Folkestone411
We're so pleased to hear our team was helpful in finding the right mattress for you after your previous experience. It's wonderful that our staff and delivery team provided such a smooth and positive experience. Thank you for your kind words!
Team Bensons
Svar från Bensons For Beds - Folkestone411
We're so glad you're happy with our team and your new bed! Thank you for your kind review.
Team Bensons
Great service!
Damien at the Folkestone store was super helpful and when I had to let him know that my mum would have to be at home for the delivery instead, he took her contact number and let her know when the delivery was going to be. They actually arrived earlier than the time slot but this worked out perfectly for us.
20 maj 2026
Svar från Bensons For Beds - Folkestone411
We are so pleased to hear about your positive experience with our team member. It's wonderful that we could accommodate the delivery change and that the early arrival worked out well for your family.
Team Bensons
Bed delivered on time
Bed delivered on time, phone call received ahead and in good time, so I was ready. Helpful, friendly, respectful and very nice guys!! Alan and Mark - Folkestone
23 maj 2026
Svar från Bensons For Beds - Folkestone411
We're so pleased to hear your bed was delivered on time and that our delivery team provided such helpful and respectful service. Thank you for sharing your positive experience!
Team Bensons
Great service from start to finish
The staff were very friendly and helpful in store offering advice and suggestions, without being overbearing, and allow us time to roam look around.
Communication was very good too with clear explanations of the process, options, and delivery. The emails and texts also provided well timed reminders.
The delivery drivers were very friendly, thoughtful, and professional. They also made a fuss of my Frenchie, which made her day!
I also purchased a bed from Bensons around 10 years and received the same service.
Thank you.
17 maj 2026
Svar från Bensons For Beds - Folkestone411
We're so pleased to hear about your positive experience with our team, from the helpful advice in-store to the friendly delivery. It's wonderful to know your Frenchie enjoyed the visit too! Thank you for your continued trust.
Team Bensons - Jess
My experience from entering the shop at…and delivery
My experience from entering the shop at Parkfarm Folkestone was professional, knowledgeable, helpful and friendly, I did not feel as if I was being hassled or pushed into buying which happens in lots of shops.
After placing the order the communication was great.
Delivery men kept in communication with us and arrived when they said they would. They were very helpful, polite and friendly whilst being professional. I wish I had asked their names and those in the shop, so they could take the credit.
17 maj 2026
Svar från Bensons For Beds - Folkestone411
We're so pleased to hear about your professional and friendly experience from start to finish. It's wonderful that you felt no pressure and that our team, including the delivery staff, provided excellent service. Thank you for your kind words!
Team Bensons
Great selection
Great selection. Really good customer service. Excellent value.
Delivery guys Excellent too.
15 maj 2026
Svar från Bensons For Beds - Folkestone411
We're delighted you enjoyed our selection, service, value, and excellent delivery! Thank you for your wonderful feedback.
Team Bensons - Jess
The quality of the bed was outstanding…
The quality of the bed was outstanding and delivery was smooth and on time. The staff were helpful, professional, and kept me updated throughout the process. Very happy with my purchase and would highly recommend them to anyone looking for quality furniture.
15 maj 2026
Svar från Bensons For Beds - Folkestone411
We're so pleased to hear you're happy with the outstanding quality of your bed and the smooth, timely delivery. It's wonderful that our staff were helpful and professional throughout. Thank you for your high recommendation!
Team Bensons - Jess
Polite and knowledgeable staff who had…
Polite and knowledgeable staff who had answers to our questions and if the sales person didn't know went off and come back with an answer. Having chosen the wrong mattress the Folkestone shop were most helpful is arrangements regarding an exchange 😁
11 maj 2026
Svar från Bensons For Beds - Folkestone411
We're so pleased to hear our staff were polite and knowledgeable, and that the Folkestone shop was helpful with your mattress exchange. Thank you for your positive feedback.
Team Bensons - Jess
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