Not pressured upon arrival, had time to browse. Initially we did not intend to buy anything. Fast forward 1hr and we purchased a king size bed plus accessories, this was down to RYAN excellent sales m... Se mer
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Plats
Byt platsUnit E2 Ravenside Retail Park, Kingsbury Road, B24 9QB Erdington, Birmingham, GB
•Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Rob, the assistant manager who served me was helpful, friendly, got the price down as low as he could, and did not try to sell me anything I did not need or want.
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Another great service from Benson for Beds. Popped into my local store, spoke to Wayne told him what i needed. I was given a few options, and I made my purchase. Nice and easy.
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All the staff were welcoming and friendly, Bev was very informative and helpful and listened. No hard selling which was a relief. Bought a sofa bed, Bev from the team spent time showing exactly... Se mer
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Företagsinformation
Om Bensons For Beds - Erdington
Skrivet av företaget
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Kontaktuppgifter
Unit E2 Ravenside Retail Park, Kingsbury Road, B24 9QB, Erdington, Birmingham, Storbritannien
4,8
Utmärkt
192 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Intasar the sales person was very…
Intasar the sales person was very helpful, showed us the full array of beds and how they worked from storage to headboards, he was so helpful..
14 februari 2025
Omdöme utan inbjudan
Svar från Bensons For Beds - Erdington
We're happy to hear that the salesperson was so helpful and showed you the beds' features. We appreciate you taking the time to share your positive experience, Megan at Customer Care
Very helpful and patient
Bev was really helpful and patient with my son whilst trying to pick a new mattress.
8 februari 2025
Svar från Bensons For Beds - Erdington
We're happy to hear that our team member was helpful and patient while your son chose a new mattress. We appreciate your positive feedback, Megan at Customer Care
Lovely customer service
Lovely customer service, our host Bev gave us a wonderful tour and experience.
10 februari 2025
Omdöme utan inbjudan
Svar från Bensons For Beds - Erdington
We're happy you received lovely customer service! Our team is glad you had a wonderful tour and experience. We appreciate your positive feedback, Megan at Customer Care
I get the most comfortable pillows from…
I get the most comfortable pillows from Bensons for beds always. I like firmed and higher pillows which do not sink in when head rests on them... No where else have I found pillows which are perfect.. also, I keen coming back to Bensons for beds and the quality has been tried and tested so many times. Thanks to Bev who was very good and showed other options to choose from.. store is clean and staff very friendly..my 4 year old son loved jumping on the beds. Pillows pricier but worth the quality.
9 februari 2025
Omdöme utan inbjudan
Svar från Bensons For Beds - Erdington
We're delighted to hear you consistently find your perfect firm pillows at our store! It's great to know the quality meets your standards and that our staff is friendly and helpful. We appreciate your feedback and are glad your son enjoyed the beds!
Take care, Megan at Customer Care
Great experience from your branch at…
Great experience from your branch at erdington
Bev has great customer service and very helpful especially when it came to looking at what we liked and didn’t like when it came to bed and mattress
Had a specific size and she knew exactly what to recommend for us!
4 februari 2025
Svar från Bensons For Beds - Erdington
We're happy to hear about the great experience you had at our Erdington branch. It's great to know that you found the service helpful, especially with the recommendations for your specific needs regarding a bed and mattress. Take care, Megan at Customer Care
Perfect experience
Ryan in store was so helpful made sure everything was perfect for us. Walked us through everything and made sure we had all the information we needed. He was so pleasant and helpful
4 februari 2025
Svar från Bensons For Beds - Erdington
We're happy to hear that the assistance provided was so helpful and thorough! We appreciate you taking the time to share your positive experience, Megan at Customer Care
Great staff....too much chasing though.
Great staff, very experienced.
A bit too much 'chasing' with calls and emails and texts for us to make a purchase. However, when we did finally decide, we got an even better deal.
Thank-you Dave.
21 januari 2025
Svar från Bensons For Beds - Erdington
We appreciate your feedback and are happy you were pleased with our team. We'll review our communication methods to ensure a better purchase experience. We're glad you got a great deal! Take care, Megan at Customer Care
Great experience
We had a great experience at Bensons. Wayne the manager was really helpful and friendly and answered all our questions
24 januari 2025
Svar från Bensons For Beds - Erdington
We're happy to hear that you had a great experience. We appreciate your positive feedback regarding the helpful and friendly service you received and the answers to your questions.
Take care,
Megan at Customer Care
Really helpful staff in store to answer…
Really helpful staff in store to answer questions and show us around. good range of beds and quality of beds. Bev, in particular, was very helpful and informative.
23 januari 2025
Svar från Bensons For Beds - Erdington
We're happy to hear that our staff was helpful in answering your questions and guiding you through our selection. We appreciate your positive feedback on our range and quality of beds.
Take care,
Megan at Customer Care
No pressure to buy from the sales…
No pressure to buy from the sales person, knowledgeable and helpful with our choice of mattress. Good communication from the company. Only negative is the the offer that if you don’t like your choice after you have tried it, you can change it but you have to pay 20% of the original price which is a big chunk of money when you have paid £2000
16 januari 2025
Svar från Bensons For Beds - Erdington
We appreciate you highlighting the salesperson's knowledge and our communication. We're happy to hear that you found them helpful. We acknowledge your feedback regarding the mattress exchange policy and the associated cost. Thank you for your review, Megan at Customer Care
The salesperson was very attentive
The salesperson was very attentive, patient, calm, professional and knowledgeable about the bed my mum was interested in buying. I would highly recommend this store for the quality of beds on sale and the service received.
11 januari 2025
Svar från Bensons For Beds - Erdington
We are delighted to hear about the attentive and professional service you and your mum received. We're glad our team member's knowledge and patience were helpful. Thanks for recommending us, Megan at Customer Care
5* service
Ryan was honest, helpful and easy to talk to, not pushy and answered all our questions. Thanks Ryan
8 januari 2025
Omdöme utan inbjudan
Svar från Bensons For Beds - Erdington
We appreciate you taking the time to share your feedback. We're happy to hear that you found our team member to be helpful and informative!
Take care,
Megan at Customer Care
Svar från Bensons For Beds - Erdington
Thank you for the 5-star review! We value your feedback and can’t wait to see you again in the future. Take care, Megan at Customer Care
Excellent Service
An easy experience when buying a bed frame and two mattresses, with excellent and friendly advice from Beverley!
5 januari 2025
Omdöme utan inbjudan
Svar från Bensons For Beds - Erdington
We're happy to hear that you found buying a bed frame and mattresses easy. We appreciate your kind words regarding the helpful and friendly advice you received!
Take care, Megan at Customer Care
Helpful staff
Helpful staff, good product, reasonable price, questions answered to assist my purchase
2 januari 2025
Svar från Bensons For Beds - Erdington
We appreciate your positive feedback! We are happy to know our staff was helpful, our product was good, and our prices were reasonable.
Thank you, Megan at Customer Care
great service staff
great service staff knowledgable friendly and so helpful,left us alone when we needed time to decide on our order ,did change our mind on one item but when i went back next morning everything was sorted out ,Bev and Dave were great to deal with
30 december 2024
Svar från Bensons For Beds - Erdington
We appreciate you sharing your positive experience! We're happy to hear that our team was knowledgeable and helpful, and that we could assist you with your order. Thank you, Megan at Customer Care
We have not yet received our mattress
We have not yet received our mattress , hopefully we have our best nights sleep with our new purchase , Bev was so helpful and explained everything to us
26 december 2024
Omdöme utan inbjudan
The salesman was very helpful and…
The salesman was very helpful and extremely patient with us
26 december 2024
Omdöme utan inbjudan
Was lovely to listen to
Was lovely to listen to! Spreading Christmas cheerA few days ago my wife and I were looking for a mattress for our bedroom we came across Bensons for beds in Erdington and Bev came to our aid. I haven't seen such a nice and helpful person for a long time. Bev gave us a range of mattresses that met our requirements and helped us choose the perfect mattress for us. I would like to thank Bev and the whole team again.
23 december 2024
Excellent choice
Excellent service, friendly staff and plenty of updates to give you peace of mind. Also the best night sleep I’ve had in a very long time.
17 december 2024
Omdöme utan inbjudan
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