Katie was very informative without being pushy, very patient and explaining things more than once if required. At no time did we feel pressured to make a decision, not that it would have worked if she... Se mer
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Katie was very informative without being pushy, very patient and explaining things more than once if required. At no time did we feel pressured to make a decision, not that it would have worked if she... Se mer
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Great customer service; I knew I wanted a diven bed set but not sure on the firmness of the mattress, etc; and so your assistant, Paula, was brilliant in helping me. Also made me feel at ease and help... Se mer
Super helpful lady staff members, who are clearly knowledgeable & passionate about their products. We were given plenty of time to browse around the store, ask questions & try out how the differ... Se mer
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I went to the shop in Whitfield/Dover. I was approached by a staff member (Paula) who was extremely helpful. She listened to my needs and showed me to a few relevant beds, giving me the chance to try... Se mer
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Skrivet av företaget
Unit A Honeywood Retail Park, Honeywood Road, CT16 3FF, Dover, Kent, Storbritannien
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
the staff was very friendly helpful and honest
Staff in store very helpful and pleasant , hopefully delivery of my bed will just as satisfactory
Andrew and Paula are a credit to your company.
Both of these staff members were knowledgeable, approachable and patient.
My husband and I have completely renovated our bedroom with a luxury bed and brand new furniture and we couldn't have been more pleased with the customer service we received.
Paula was very helpful whilst I chose my bed frame and mattress.
Very helpful customer assistant who was extremely knowledgeable regarding the various products available and what would be good. She also applied an additional discount as we have ordered 3 beds in the last few years from them. Excellent service.
I'm looking forward to laying comfortably at night on my new igel mattress and ottoman base.
Excellent service and friendly welcome. Got all the information and advice we needed and we placed an immediate order.
Staff are welcoming and knowledgeable about the products. They listen to what you want and offer advice. Very relaxed atmosphere and you know the aftercare will be just as good.
First class service, there was a price mix up, but they honoured the price shown.
Very knowledgeable and friendly staff. Paula was really helpful in helping make the right choice.
The whole experience was excellent, My wife suffers with a bad back and so one of our ideas was to get a new mattress, and Katie (who was so helpful) went through everything, my wife tried out the test bed to get the right requirement and then we chose a mattress from there. Everything was explained throughout the process.
The showroom was pleasant with a wide variety of beds, mattresses & headboards to look at. Apparently there was another floor above with even more stock, but sometimes 'less is more'! i.e. too much choice can be daunting. Fortunately, I already knew what type of bed & headboard I wanted, but wasn't too sure about the mattress. The sales assistant, Katie, introduced me to Benson's latest in mattress design - the i Gel with graphene technology. Perfect for me as I'm always too warm in bed & suffer from back pain due to scoliosis. Katie was both helpful & knowledgeable, without making me feel pressurised in any way. I left with a couple of useful quotations to do some further research. On my 2nd visit, encouraged by her friendly, easy manner Katie put a package of products together, informing me that the bed & headboard I had chosen now attracted further discounts. I was very pleased with the outcome as the total cost came in under my budget. I should also mention her colleague, Paula. They make a great team, creating a relaxed & friendly environment in which to make some difficult decisions. Thank you Bensons!
The sales assistant was very welcoming and helpful.
I had found a better price online which she matched.
Overall very pleasant experience.
Very friendly reception into the store. Very knowledgable staff and good prices
We went to find new pillows to help our aching necks and after being served by the wonderful kaylee at Benson for beds in Dover we really didn’t realise how many pillows support different ways when you are sleeping .. Kaylee is such wonderful and informative assistant and very knowledgable .. we got lots of advice she gave us time to test lots of pillows we ended up buying one each both different because I like a soft one and my husband likes a firmer one and I must say since using mine my neck pain has gone 😀.. the service was excellent and can highly recommend going to Benson for Beds for pillows
Had a great women called Paula who went through everything and took her time and never rushed us and even stayed after her shift had finished to help! Very excited to try out our new bed and have a nice nights sleep!
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