Visited Benson for Beds twice before making my mind up , the staff were extremely helpful and friendly, no pressure selling. Excellent selection of beds to pick from and try out. We were given... Se mer
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Det här tycker kunderna
The order was quite simple really once I had been to the store I knew what I wanted and the whole process was quite straight forward and easy to complete
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The staff member was extremely helpful and informative about the product we were interested in. They then gave us time to browse and make our decision. As we'd bought a mattress from the showroom the... Se mer
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Super helpful lady staff members, who are clearly knowledgeable & passionate about their products. We were given plenty of time to browse around the store, ask questions & try out how the differ... Se mer
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Företagsinformation
Om Bensons For Beds - Dover575
Skrivet av företaget
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Kontaktuppgifter
Unit A Honeywood Retail Park, Honeywood Road, CT16 3FF, Dover, Kent, Storbritannien
- 1304821623
4,8
Utmärkt
297 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Svar från Bensons For Beds - Dover575
Hello Sheila,
Thank you for your review! We're delighted to hear you received excellent service. We really appreciate your feedback and thank you for choosing us!
Until next time, take care,
Bensons for Beds!✨
GOOD LOCAL SERVICE
The order was quite simple really once I had been to the store I knew what I wanted and the whole process was quite straight forward and easy to complete
28 juli 2026
Svar från Bensons For Beds - Dover575
Hello Mr Watson,
Thank you for your lovely review! We're delighted to hear that once you'd found the right product, the ordering process was straightforward and easy to complete. We really appreciate your feedback and hope you enjoy your new purchase!
Thanks for sharing the love,
Bensons for Beds😊
Benson for Beds no sleepless nights.…
Visited Benson for Beds twice before making my mind up , the staff were extremely helpful and friendly, no pressure selling.
Excellent selection of beds to pick from and try out.
We were given a delivery slot and it was adhered to, the delivery guys were great, placing the bed in the room we wanted it in.
24 juli 2026
Svar från Bensons For Beds - Dover575
We're so pleased to hear you had such a positive experience with us! It's wonderful that our staff were extremely helpful and friendly, and that you appreciated the excellent selection of beds. We're also glad the delivery was adhered to and that our delivery team was great.
Paula in the dover store was excellent…
Paula in the dover store was excellent in her service skills/friendly and professional
Delivery personal we're excellent in there service unpacking and professional in assembly of our new bed
18 juli 2026
Svar från Bensons For Beds - Dover575
We're so pleased to hear about the excellent service you received from our team in the Dover store. It's wonderful that our delivery team were also excellent, professional, and helpful with the unpacking and assembly of your new bed. Thank you for your positive feedback!
Team Bensons
Very good all round
Very good advice when asked for from the salesperson. Good updates before delivery and very nice delivery guys
18 juli 2026
Svar från Bensons For Beds - Dover575
We're so pleased to hear you received very good advice from our salesperson and that you were kept well-updated before delivery. It's wonderful that our delivery team was very nice. Thank you for your kind feedback!
Team Bensons
Helpful & funny lads delivering a…
Helpful & funny lads delivering a quality bed
3 juli 2026
Omdöme utan inbjudan
Svar från Bensons For Beds - Dover575
We're so pleased to hear you found our delivery team helpful and amusing, and that you're happy with the quality of your new bed. Thank you for your kind words!
Team Bensons
The staff member was extremely helpful…
The staff member was extremely helpful and informative about the product we were interested in. They then gave us time to browse and make our decision. As we'd bought a mattress from the showroom the assistant then arranged for our new mattress to be delivered. Unfortunately as we bought from the showroom floor the Benson experience wasn't available, hence we also have to dispose of our old mattress. I would much prefer Benson's offered their mattress disposal service regardless. We did after all spend our money there. But amazing customer service.thankyou.
26 juni 2026
Svar från Bensons For Beds - Dover575
We are happy to hear our staff provided excellent service. We appreciate your feedback regarding the mattress disposal service and will consider it for future improvements. Thank you for your business.
Team Bensons
First class
Communicative ,courteous ,caring ,over and above expectations ,Hard graft to get job done in extreme temperatures in in immense 30 degree heat in difficult access situation for item .
First class from start of ETA,s to completion
23 juni 2026
Omdöme utan inbjudan
Svar från Bensons For Beds - Dover575
We are so glad to hear our team provided such excellent service, especially under challenging conditions. Your kind words mean a lot to us.
Team Bensons
My only problem is the mattresses DONT…
My only problem is the mattresses DONT have a zip to join or to stop them slipping apart and your mattress ending up on the floor. Nobody mention that when you are parting with over £2,000. Other than that delivery was great.
11 juni 2026
Svar från Bensons For Beds - Dover575
Thank you for sharing your feedback. We are sorry to hear about the issue with the mattresses slipping. We appreciate you bringing this to our attention and will consider your comments for future improvements.
Team Bensons
Impressive Customer Service.
Very impressed with Paula (staff) who took us through the whole process of finding the right bed, we were not rushed and were not pushed towards the more expensive beds, we were given concise information on the benefits and specification of each bed and allowed time to come to our own decision.
6 juni 2026
Omdöme utan inbjudan
Svar från Bensons For Beds - Dover575
We're so pleased to hear you had such a positive experience finding the right bed. It's wonderful that you felt well-informed and unpressured. Thank you for your kind words!
Team Bensons
From walking in to the store until…
From walking in to the store until delivery everything was fantastic
4 juni 2026
Svar från Bensons For Beds - Dover575
We're so glad everything was fantastic from start to finish! Thank you for your feedback.
Team Bensons
Svar från Bensons For Beds - Dover575
Thank you for your positive feedback!
Five star service and customer
I would highly recommend Katie at the Whitfield, Dover branch. From her initial introduction, she was professional and I did not feel pressured into the purchase of a new bed. She talked me through finding out what was the best mattress and which would suit better by using the mattress matcher. Once we had a mattress the bedframe was next. With such a choice I eventually decided. Katie talked through everything from ordering to delivery and also finance options. 5 star recommendation ... just have to wait for the delivery.
27 maj 2026
Omdöme utan inbjudan
Svar från Bensons For Beds - Dover575
We are so pleased to hear about your positive experience and that our team member provided such professional and helpful service. It's wonderful that you found the perfect mattress and bed frame. We appreciate your kind words and 5-star recommendation!
Team Bensons
Svar från Bensons For Beds - Dover575
We're so pleased you had a good experience with our sales, communication, delivery, and mattress!
Team Bensons
The whole experience from meeting Paula…
The whole experience from meeting Paula at the Whitfield, Dover store to delivery of my chosen mattress was first class.
25 maj 2026
Svar från Bensons For Beds - Dover575
We're so glad to hear your experience, from store to delivery, was first-class! Thank you for your kind words.
Team Bensons
Excellent staff
Excellent staff, very friendly, helpful and informative. Not pushy and annoying but attentive when needed.
17 maj 2026
Svar från Bensons For Beds - Dover575
We're so pleased you found our team friendly, helpful, and attentive! Thank you for your wonderful feedback.
Team Bensons
not pressured to buy just gave us good…
not pressured to buy just gave us good information about beds
11 maj 2026
Svar från Bensons For Beds - Dover575
We're so glad you felt well-informed and unpressured during your visit!
Team Bensons - Jess
Friendly
Friendly, helpful staff. Easy ordering process well explained with good follow-up.
6 maj 2026
Svar från Bensons For Beds - Dover575
We appreciate you noting our friendly, helpful staff and the easy ordering process! We're glad our follow-up met your expectations.
Team Bensons
Choosing a mattress is not the easiest task.…
Choosing a mattress is not the easiest of purchases. However Bensons for Beds a real game changer. The sales assistants are knowledgeable and extremely helpful. Once the mattress was delivered after 3 weeks I realised I had not made the best of choices. I received an email asking how I liked my purchase and giving an honest review was surprised by an offer of a mattress exchange as I was within the 40 night Comfort sleep window. Again understanding and more research about mattresses and with the help of another knowledgeable assistant chose another .There was no fuss to choosing another mattress and Bensons were determined to make sure I was happy with the next mattress. Now and extremely happy with my choice I cannot thank Bensons enough for being so understanding and helpful to my original purchase. I would highly recommend buying for them.
Also the delivery drivers were very helpful especially where I live is not the easiest of access.
6 maj 2026
Omdöme utan inbjudan
Svar från Bensons For Beds - Dover575
We appreciate you sharing your mattress buying journey. We're glad our team was knowledgeable and helpful, and that you were able to utilize our comfort sleep window. We're happy you found a mattress you love and that our delivery team was helpful.
Team Bensons
Good range of mattresses - delivery charge hike
Good range of mattresses, helpful staff.
Can't review our purchase as it has not been delivered yet - 3 week wait.
Delivery is expensive and doubles if you want old mattress taken away - 2 charges of £49!
3 maj 2026
Svar från Bensons For Beds - Dover575
We appreciate your feedback on our mattress selection and helpful staff. We regret the wait for your delivery and note your comments regarding the delivery costs. The delivery cost remains £49 when recycling is added however the cost of the recycling is £50. Thank you for your review.
Team Bensons
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