Highly recommend Benson’s bed and assembly service. Store salesman and manager were extremely knowledgeable, patient and helpful. We spent hours in the store in Colindale choosing a bed suitable for o... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Mo was absolutely fantastic and only because of him I made the purchase. Thank you,Mo. I have made several purchases with Bensons and I would highly recommend you check out your local store or onlin... Se mer
Was not looking for a bed for myself and saw the Harvard bed and wanted to know more. David was so informative and helped me with my decision to purchase and also helped find the right mattress. So... Se mer
Was able to reschedule our delivery date after our completion date moved. Delivery came within the specified time window, and called us when they were 30 mins out. Carried it upstairs to our bedroom... Se mer
Företaget har svarat
Företagsinformation
Om Bensons For Beds - Colindale684
Skrivet av företaget
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Kontaktuppgifter
Unit 4 Colindale Retail Park, Edgware Rd, NW9 6TH, Colindale, London, Storbritannien
- 2082009910
4,6
Utmärkt
232 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Svar från Bensons For Beds - Colindale684
Thank you for your kind words! We strive to provide honest and helpful service to all of our customers. We appreciate your support and look forward to seeing you again in the future!
Sleep well, Team Bensons💜
Had good experience instore
21 april 2025
Svar från Bensons For Beds - Colindale684
We're thrilled to hear that you had a positive experience in our store! Thanks for choosing us as your go-to spot for all your needs. We look forward to seeing you again in the future. Sleep well, Team Bensons💜
Best customer service
Was looking for a good ottoman bed and have been so many stores. And honestly even if the other stores have good bed I would still buy from here because the customer service we had from Mo was absolutely amazing. He was the manager there, he explained to us about everything we wanted to ask and helped us with our search. Had good knowledge and was not after just making a sale.
25 mars 2025
Svar från Bensons For Beds - Colindale684
We're glad you enjoyed your experience. It's wonderful to know that our team member's assistance was so helpful during your search for an ottoman bed. We appreciate your positive feedback and thank you for choosing us! Thank you, Megan at Customer Care
On buying this wardrobe we were not…
On buying this wardrobe we were not made aware that this particular one comes in sizes it was after the installation I got to know this cos I was on holiday when it was installed & my wife told me that the installation was great unfortunately it didn’t fill the space up if we had known we could have gone for a bigger one & paid for the difference
29 december 2024
Svar från Bensons For Beds - Colindale684
We appreciate your feedback. We're sorry to hear that the wardrobe size wasn't as expected due to a lack of clarity during the purchase. We'll review our communication process to ensure customers are fully informed about size options in the future. Thank you, Megan at Customer Care
Svar från Bensons For Beds - Colindale684
We're glad you had such a positive experience with our team member. Thank you for your feedback, Megan at Customer care
Bensons kept in touch from ordering to…
Bensons kept in touch from ordering to delivery so we always knew what was happening.
7 mars 2025
Omdöme utan inbjudan
Svar från Bensons For Beds - Colindale684
We're happy to hear that we kept you informed throughout the ordering and delivery process. Thank you for your positive feedback; we appreciate it. Take care, Megan at Customer care
Friendly, efficient and understanding
The staff were very friendly, listened to our needs and then only showed those that could be suitable through all spectrum of prices. Gave u time to decide without putting pressure.
21 februari 2025
Svar från Bensons For Beds - Colindale684
We're happy to hear that our staff provided friendly, attentive service by understanding your needs and respecting your decision-making process. Thank you for your positive feedback, Megan at Customer Care
Benson for Beds Colindale
Thanks to your store assistant Krishnas that made the experience great! We tried different mattresses and selected one recommended by Krishnas. He added additional warranty for free and included mattress cover and cleaning products. Great experience!
16 februari 2025
Omdöme utan inbjudan
Svar från Bensons For Beds - Colindale684
We're happy to hear that our store assistant made your experience great! It's wonderful you found a mattress you love with their recommendation. We appreciate your positive feedback regarding the added warranty and included products.
Take care, Megan at Customer Care
I was very welcomed at the store Mo the…
I was very welcomed at the store Mo the manager explained to me all the options and was happy with the product and the quality.
28 januari 2025
Svar från Bensons For Beds - Colindale684
We appreciate you sharing your experience! We're happy to hear that our team made you feel welcome and well-informed about our products. Thank you for your support, Megan at Customer Care
Wide range of products and helpful staff
There is a range of products for selection by customers. Staff are helpful in explaining different features to enable customers to make choice in purchase.
26 januari 2025
Svar från Bensons For Beds - Colindale684
We're happy to hear that you found a wide selection of products available and that our team was helpful in guiding your purchase decision. Thank you for your positive feedback, Megan at Customer Care
Svar från Bensons For Beds - Colindale684
Amazing feedback. Thank you so much for giving us 5 stars! Take care, Megan at Customer Care
Service with a smile
Sales person was friendly and helpful. Very knowledgeable. Very efficient. Great added service by manager Mo. 👍🏾
19 januari 2025
Svar från Bensons For Beds - Colindale684
We appreciate your feedback! We're happy to hear that our sales person was friendly, helpful, and knowledgeable, and that the manager provided great service.
Take care,
Megan at Customer Care
Jaz the sales agent was the star of this show!
Jaz was a fantastic sells assistant, he spent a lot of time with us going through all of different types mattresses options, beds and wardrobes for our new house. He was very patient and helpful,recommended many options to us before selecting, gave us space to shop around.
Thank you so much JAZ for gave us a fantastic experience on buying our new bed and mattress.
5 januari 2025
Svar från Bensons For Beds - Colindale684
We appreciate you sharing your positive experience. We are so glad to hear that our sales assistant provided fantastic assistance and helped you find the perfect bed and mattress for your new house. Thank you for your feedback, Megan at Customer Care
Friendly interactive staff
Friendly interactive staff who went above and beyond to help us choose exactly what we needed.
31 december 2024
Svar från Bensons For Beds - Colindale684
We appreciate you sharing your experience. We're happy to hear that our staff was friendly, interactive, and helpful in choosing what you needed!
Thank you, Jess - Team Bensons
Great customer service
The manager was very knowledgeable and helpful. I’m glad I brought in store, rather than online, as he made some great suggestions and helped us get the delivery date we needed.
28 november 2024
My experience was very positive
My experience was very positive. Shop assistant was very helpful. I was able to find what I was looking for and both gentlemen's in the shop helped me with applying for the financing on my purchase. We had a nice conversation at the end.
Thank you Mo and Krishna.
3 november 2024
Good quality for good price
Consultant met me in the shop and showed me the best furniture on sale at that time. Thanks to Krishnam it was easy for me make the decision.
11 september 2024
I bought a mattress for 1000£ Rubbish quality
I bought a mattress for 1000£ and there is a fault in mattresses. But the customer service will not accept that fault, one side on matters is deeper then other side.
They will not replace or change the mattress.
The worst service and worst company.
2 september 2024
Omdöme utan inbjudan
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