The delivery was on time, gave me perfect visibility as to where the guys were and then they delivered with no damage with good humour under this crazy heat. Couldn't ask for more really.
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I like the delivery guys but the salesman wanted to rip my off my money to get rid of the old bed. He charged me £160 to get rid of it while I could do it for no cost at all in my local recycling dep... Se mer
Företaget har svarat
The staff in the store in Colindale London was very helpful and assisted us with the right product. The delivery team were cautious, polite and helpful. Great customer service. I will buy from them ag... Se mer
Företaget har svarat
We recently visited the Benson for Beds store in Colindale and were served by David, who was extremely helpful and knowledgeable throughout. Nothing was too much trouble and he took the time to ex... Se mer
Företaget har svarat
Företagsinformation
Om Bensons For Beds - Colindale684
Skrivet av företaget
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Kontaktuppgifter
Unit 4 Colindale Retail Park, Edgware Rd, NW9 6TH, Colindale, London, Storbritannien
- 2082009910
4,7
Utmärkt
209 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
The delivery was on time
The delivery was on time, gave me perfect visibility as to where the guys were and then they delivered with no damage with good humour under this crazy heat. Couldn't ask for more really.
9 juli 2026
Svar från Bensons For Beds - Colindale684
We're so pleased to hear that your delivery was on time and that you had perfect visibility of our team. It's wonderful that they delivered with no damage and good humour, especially in this crazy heat!
The staff in the store in Colindale…
The staff in the store in Colindale London was very helpful and assisted us with the right product. The delivery team were cautious, polite and helpful. Great customer service. I will buy from them again.
10 juli 2026
Omdöme utan inbjudan
Svar från Bensons For Beds - Colindale684
We're so pleased to hear that our team in Colindale London was helpful and assisted you with the right product. It's wonderful that our delivery team was cautious, polite, and helpful.
I like the delivery guys but the…great guys with good efforts. They did well.
I like the delivery guys but the salesman wanted to rip my off my money to get rid of the old bed. He charged me £160 to get rid of it while I could do it for no cost at all in my local recycling depot.
Thank God I didn't agree to his decision.
6 juli 2026
Svar från Bensons For Beds - Colindale684
We appreciate you sharing your experience. We are sorry to learn about the pricing for old bed removal was not what you were expecting and understand your frustration. We will review our procedures to ensure clarity and fairness in our services.
Helpful and knowledgeable
Very helpful, knowledgable staff - thank you Mo for our second bed from Bensons
7 juli 2026
Svar från Bensons For Beds - Colindale684
We're so pleased you found our staff helpful and knowledgeable, and thank you for choosing us for your second bed!
Svar från Bensons For Beds - Colindale684
Thank you for sharing your positive experience with us!
David the sales assistant was so…
David the sales assistant was so helpful knowledgeable and extremely patient!
Have already recommended him to 2 friends looking to purchase beds!
27 juni 2026
Svar från Bensons For Beds - Colindale684
We're so pleased our team member provided such helpful and patient service. Thank you for your kind recommendation!
Team Bensons
Customer service is appalling
Customer service is appalling. Don’t buy from this company. They just take your money and leave you with damage to property. And sales staff are inadequate in their knowledge of the products they sell
25 juni 2026
Omdöme utan inbjudan
Svar från Bensons For Beds - Colindale684
We’re really sorry to hear about your experience and appreciate you bringing this to our attention. We have requested some further information from you so we can fully investigate what has happened and work towards a resolution as quickly as possible. Please could you respond with these details at your earliest convenience.
Thank you for your feedback.
Svar från Bensons For Beds - Colindale684
We're so pleased you found us helpful! Thank you for your kind words.
Team Bensons
Great service.
Member of staff that helped me in the Colindale branch (David) was very friendly, understood what I was looking for (back support) and guided me to the right mattress I needed, and provided guidance on maintenence. And the delivery guys James and Kay were super efficient; took the heavy mattress upstairs into the bedroom and placed it on the bed, took the packaging away, friendly and provided guidance on maintaining the mattress. Great service all round!
8 juni 2026
Omdöme utan inbjudan
Svar från Bensons For Beds - Colindale684
We're so pleased to hear you had such a positive experience with us! It's wonderful that our team provided helpful guidance and that the delivery was super efficient. Thank you for your kind words!
Team Bensons
I have used Bensons for Beds over the past 5 years
I have used Bensons for Beds over the past 5 years and recommended tgem to family members. Staff in Hendon Branch extremely helpful. I was always kept up-to-date regarding deliveries.
30 maj 2026
Svar från Bensons For Beds - Colindale684
We're so pleased to hear of your continued loyalty and positive experiences over the past five years! It's wonderful that our team was so helpful. Thank you for your kind words!
Team Bensons
The layout of the store being light &…
The layout of the store being light & clean was my first opinion that i wanted to go in. They should continue in the same way in the future. I would have no reason NOT to recommend them to my friends & family in the future.
29 maj 2026
Omdöme utan inbjudan
Svar från Bensons For Beds - Colindale684
We're so glad you enjoyed our store's clean and bright layout! We appreciate your kind words and recommendation. We'll continue to maintain our high standards.
Team Bensons
Excellent service
Excellent service, from purchase to delivery. Andy and James to the delivery people were first class! Very happy and would highly recommend Bensons to anyone looking for a bed or other bedding furniture.
21 maj 2026
Omdöme utan inbjudan
Svar från Bensons For Beds - Colindale684
We're so happy to hear about the excellent service you received from purchase to delivery! It's wonderful that you would highly recommend us. Thank you for your kind words.
Team Bensons
Svar från Bensons For Beds - Colindale684
Thank you for your review
Team Bensons - Jess
Excellent Service from Store to Delivery
We recently visited the Benson for Beds store in Colindale and were served by David, who was extremely helpful and knowledgeable throughout. Nothing was too much trouble and he took the time to explain the differences between the various beds and mattresses without any pressure to buy. We were given plenty of time to look around and make our decision, which was very refreshing.
The delivery team were also excellent. They arrived on time, called ahead before the delivery slot, and were very courteous and careful when bringing the bed into the property.
We are extremely happy with the service from start to finish and would highly recommend Benson for Beds.
15 maj 2026
Svar från Bensons For Beds - Colindale684
We're so pleased to hear about your excellent experience with us! It's wonderful that our team provided such helpful and knowledgeable service without any pressure. We're also glad the delivery was smooth and professional. Thank you for your kind recommendation!
Team Bensons - Jess
The assistants are very helpful
The assistants are very helpful, knowledgeable and honest.
We found the mattresses we wanted with the expert help of Mo and his teammates.
1 maj 2026
Svar från Bensons For Beds - Colindale684
We appreciate your positive feedback. We're so glad to hear that our assistants were helpful, knowledgeable, and honest, and that you found the mattresses you wanted!
Team Bensons
Svar från Bensons For Beds - Colindale684
We're so glad to hear our staff's professionalism stood out to you! Thank you for taking the time to share.
Team Bensons
Svar från Bensons For Beds - Colindale684
Thank you for your review.
Team Bensons
From the minute I entered the shop till…
From the minute I entered the shop till I got my bed and mattress I had no problem and felt the company runs a smooth and efficient system
Delivery men were polite and helpful
26 april 2026
Svar från Bensons For Beds - Colindale684
Thank you for your lovely review! 😊 We’re so pleased everything ran smoothly from your first visit right through to delivery. Great to hear our delivery team were polite and helpful too. Enjoy your new bed and mattress — sweet dreams! 🛏️✨
Highly recommend. 5 stars!
Excellent salesperson who was honest and did his best to help us get the best deal possible.
Delivery was smooth, they came almost exacty the time they said they would and the assembly of the TV bed was quick and clean. They were polite, friendly and very thoughtful.
20 april 2026
Svar från Bensons For Beds - Colindale684
Thank you for your fantastic feedback! We’re delighted to hear our salesperson provided honest advice and helped you secure the best possible deal. It’s also great to know the delivery and assembly of your TV bed were smooth, efficient, and respectful. Enjoy your new bed,
We’re so glad you had a great experience,
Megan | Customer Care Specialist
Svar från Bensons For Beds - Colindale684
Thanks for the review! We really appreciate it,
Megan | Customer Care Specialist💜
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.
Läs mer om andra typer av omdömen.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.