Highly recommend Benson’s bed and assembly service. Store salesman and manager were extremely knowledgeable, patient and helpful. We spent hours in the store in Colindale choosing a bed suitable for o... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Mo was absolutely fantastic and only because of him I made the purchase. Thank you,Mo. I have made several purchases with Bensons and I would highly recommend you check out your local store or onlin... Se mer
Was not looking for a bed for myself and saw the Harvard bed and wanted to know more. David was so informative and helped me with my decision to purchase and also helped find the right mattress. So... Se mer
Was able to reschedule our delivery date after our completion date moved. Delivery came within the specified time window, and called us when they were 30 mins out. Carried it upstairs to our bedroom... Se mer
Företaget har svarat
Företagsinformation
Om Bensons For Beds - Colindale684
Skrivet av företaget
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Kontaktuppgifter
Unit 4 Colindale Retail Park, Edgware Rd, NW9 6TH, Colindale, London, Storbritannien
- 2082009910
4,6
Utmärkt
232 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Svar från Bensons For Beds - Colindale684
We're happy to hear that you had such a wonderful experience buying a bed from us! Thanks for your feedback.
Fantastic service from Sheraz and his…
Fantastic service from Sheraz and his knowledgable team at the Colindale Branch. Would recommend !
29 december 2025
Svar från Bensons For Beds - Colindale684
We're glad you enjoyed your experience at the Colindale Branch. It's wonderful to hear that our team's knowledge and service met your expectations. Thank you!
Sales person Martin was absolutely…
Sales person Martin was absolutely brilliant with the service and he is very knowledgeable person
16 januari 2026
Svar från Bensons For Beds - Colindale684
We appreciate you sharing your experience. We're so glad to hear that our sales team was brilliant with the service and very knowledgeable.
Both David and Sheraz were very helpful…
Both David and Sheraz were very helpful indeed. Thank you
30 december 2025
Svar från Bensons For Beds - Colindale684
Thanks so much for your kind review Miss Patel! 😊
We’re really glad to hear that both David and Sheraz were so helpful. We’ll be sure to pass on your thanks to them!
Best Wishes,
Megan at Customer Care
Svar från Bensons For Beds - Colindale684
We're happy to hear that you received good, timely service. Our team appreciates your positive feedback and support,
Megan at Customer Care
Very good customer service
We recently bought a mattress from Bensons For Beds, and it was a very easy and smooth process. We went to the store in Colindale, and a Customer Service colleague called David was very helpful throughout.
We already had in mind what we wanted, but his care and attention helped everything to go smoothly.
29 december 2025
Svar från Bensons For Beds - Colindale684
Thank you for your lovely feedback! We’re delighted David made the process smooth and provided the care and attention you needed. We’ll make sure he sees your kind words!
Thanks for choosing us—we’re grateful!
Megan at Customer Care
I had an excellent experience at Benson…
I had an excellent experience at Benson for beds. Krishnam was extremely helpful regarding finding the perfect mattress for comfort and support. Any questions I had he answered with in depth knowledge. This was the first shop I came to and had found my dream mattress and bed frame. The mattress I chose was of a high standard and gave the back excellent support. The bed frame was also beautiful and elegant.
17 december 2025
Svar från Bensons For Beds - Colindale684
We're happy to hear that you found your dream mattress and bed frame! It's great to know that you received excellent support and in-depth knowledge while choosing a high-quality mattress. We appreciate your positive feedback.
Keaton - Team Bensons
Sales person was very helpful and he…
Sales person was very helpful and he expanses the about the bad very well on full detail
2 december 2025
Svar från Bensons For Beds - Colindale684
We appreciate you pointing out how helpful our sales person was and how well they explained the details. Thank you for your positive feedback.
– Thank you, Jess- Team Bensons
Mr Savan Parikh
Mr. Krishna, thank you very much for your help.
I am returning customer, and it is entirely because of the consistently excellent service.
I recently made a purchase again and was genuinely impressed with the overall service. The ordering process was smooth, and communication throughout was clear and timely.
What stood out most was the attention to detail and the level of care shown in handling my order. It is clear that customer satisfaction is a priority..
Overall, I'm very pleased with the experience and would confidently recommend this service to others. I'll definitely be returning for future purchases.
25 november 2025
Svar från Bensons For Beds - Colindale684
What a lovely review! This is exactly the service we strive to give to our customers. - Team Bensons
Customer orientated
David was a great listener and not afraid to share his honest opinion in order to give me the best advice for decision making. Customer satisfaction was key throughout and I didn't feel pressured in any way.
25 november 2025
Omdöme utan inbjudan
Svar från Bensons For Beds - Colindale684
Thank you so much for your great review, Mary! You deserve nothing less than great customer service! I will pass this back to the store so that David can be given the credit he deserves. - Team Bensons
It was great customer service by David.
27 november 2025
Svar från Bensons For Beds - Colindale684
We’re delighted to hear David provided you with great customer service! We’ll be sure to share your kind words with him – feedback like yours makes all the difference. 💜
Thank you for your positive review – Lauryn at Customer Care
Bensons for beds provided the valuable opportunity to experience the product before purchase
We were met with an amazing shop assistant who provided valuable informstion on different mattresses. Provided information and time to trial each product for us to make an informed decision. Provided assurances for peace of mind. All in all the experience was seamless and supportive.
26 november 2025
Svar från Bensons For Beds - Colindale684
Thank you for sharing your experience Sunil! We’re delighted to hear our shop assistant provided valuable information, gave you time to trial each mattress, and offered assurances for peace of mind. It’s wonderful to know the process felt seamless and supportive—that’s exactly what we aim for.
Thank you for your positive review 💜 – Lauryn at Customer Care
Great experience - bensons for beds Colindale
Always great experience with bensons for beds Colindale. Easy to deal with, helpful and great delivery service
21 november 2025
Svar från Bensons For Beds - Colindale684
We’re thrilled the Colindale team made everything easy and helpful, and that delivery went smoothly. Your recommendation means a lot,
Megan at Customer Care
Svar från Bensons For Beds - Colindale684
We’re so glad our team was friendly and helpful during your visit.
Thanks again for your support—it means a lot!
Megan at Customer Care
Received great customer care,when i…
Received great customer care,when i visited the Colindale Brancht twice, sales manager explained the comfort of the mattress, as i am purchasing for my mother needed a orthopaedic mattress.
Managed to get a discount with my blue light card,Mo the Branch Manager was very informative and help me with this, just awaiting for deliver now.
Yvonne
16 november 2025
Svar från Bensons For Beds - Colindale684
We’re so happy to hear about your experience at our Colindale branch! It’s great that Mo and the team provided clear guidance on finding the perfect orthopaedic mattress for your mother. We hope the delivery goes smoothly and your mum loves her new mattress! 💜
Thank you for your positive review – Lauryn at Customer Care"
From the onset the manager Mo was very…
From the onset the manager Mo was very helpful
He really guided us to get the right beds and mattresses as well
I would definitely go there again to buy another bed in the future
12 november 2025
Svar från Bensons For Beds - Colindale684
We appreciate you sharing your experience! We're happy to hear that our team was helpful in guiding you to the right beds and mattresses. Thank you for your feedback; we look forward to seeing you again!
Megan at Customer Care!
Svar från Bensons For Beds - Colindale684
We’re so pleased to hear the manager provided helpful, polite service and demonstrated great product knowledge! That’s exactly the experience we aim to deliver every time.
Thank you for your positive review Colin– Lauryn at Customer Care 💜
Svar från Bensons For Beds - Colindale684
We're happy to hear that our advice was helpful, friendly, and professional. We appreciate your positive feedback and thank you!
Megan at Customer Care
We visited the Colindale store looking…
We visited the Colindale store looking for a king size ottoman bed. On arrival at the store we were met by several sales staff who were very friendly and helpful. We finally sat down with the store manager Mo, who was very, politely, helpful and knowledgeable. Mo gave use some really good options and some great advice on side open, end opening plus he mentioned dimensions and delivery details. We came away after placing the order, very happy with our purchase. We would like to say a big thank you to Mo especially and his team.
Suzie & Les
19 oktober 2025
Omdöme utan inbjudan
Svar från Bensons For Beds - Colindale684
We're happy to hear about the helpful service you received while choosing your new king-size ottoman bed. We appreciate your recognition of our team's knowledge and assistance with your purchase. Thank you for your positive feedback.
Megan at Customer Care
Svar från Bensons For Beds - Colindale684
We appreciate you sharing your positive experience with us! We're so glad that you found our team helpful and our prices competitive.
Thank you for your review – Lauryn at Customer Care 💜
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.