Our experience from Jo the bed adviser was second to none. The knowledge she had about mattresses was outstanding. We were feeling very well educated from Jo and confident that she advised the correc... Se mer
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Plats
Byt platsUnit 2 Cardiff Gate Retail Park, 5 Derring Road Ponnternnan, CF23 8NL North Pentwyn, Cardiff, GB
•Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
The shop was very clean & felt very relaxed, the shop assistant was very helpful & friendly (Paul) & didn’t rush us into anything, Paul even Offered us a cup of tea. They had some beautiful sofas ther... Se mer
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The lady who served us at the Bensons for beds Cardiff store was very friendly and helpful. Mattress was a good price, and the bed arrived on the date that was originally stated no delays
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We agreed date with Bensons and they stuck to it and gave us reminders and updates. The delivery driver phoned approximately 40 minutes before arrival within the 2 hour delivery window given to us. Ca... Se mer
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Företagsinformation
Om Bensons For Beds - Cardiff Gate
Skrivet av företaget
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Kontaktuppgifter
Unit 2 Cardiff Gate Retail Park, 5 Derring Road Ponnternnan, CF23 8NL, North Pentwyn, Cardiff, Storbritannien
- 2920541950
4,8
Utmärkt
473 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Perfect and knowledgeable service in…
Perfect and knowledgeable service in the shop and a fantastic delivery team.
5 februari 2025
Omdöme utan inbjudan
Svar från Bensons For Beds - Cardiff Gate
We appreciate you sharing your positive experience! We're so glad you were happy with our team's knowledge and delivery service.
Take care,
Megan at Customer Care
Friendly and knowledgeable staff
4 februari 2025
Svar från Bensons For Beds - Cardiff Gate
We appreciate you mentioning our friendly, knowledgeable staff! We're so happy you had a great experience with us. Take care, Megan at Customer Care
Excellent customer service
I had already placed an order for a sofabed a few days ago abd then decided that I needed a mattress for the spare bed. I rang the store and spoke to Laura. She was very helpful again. She took my order and then arranged for both items to be delivered on the same day. I am very impressed with the customer service at the Cardiff Gate store and would definitely go there again.
1 februari 2025
Svar från Bensons For Beds - Cardiff Gate
We're happy to hear that you were impressed with the customer service you received. We appreciate you taking the time to leave us this positive feedback, and we are glad we could help coordinate your deliveries! Take care, Megan at Customer Care
prompt and helpful service
15 januari 2025
Svar från Bensons For Beds - Cardiff Gate
We appreciate your positive feedback regarding our helpful and prompt service. We are glad we could provide a great experience!
Take care,
Megan at Customer Care
Svar från Bensons For Beds - Cardiff Gate
We appreciate your feedback and are so glad you felt welcomed. It's great to know our team was knowledgeable and helpful!
Thank you,
Megan at Customer Care
Great Shop
From the shop to delivery has been a very helpful and informative service. I can honestly say it has been the best I have experienced.
30 december 2024
Omdöme utan inbjudan
Svar från Bensons For Beds - Cardiff Gate
We appreciate you sharing your experience! We're happy to hear that our service, from shopping to delivery, was so helpful and informative. Thank you for the positive feedback, Megan at Customer Care
Andy was amazing
Andy was amazing. Informative and listened to what we required and adapted a bed to suit. Brilliant service. I hope you give awards for outstanding service.
12 januari 2025
Svar från Bensons For Beds - Cardiff Gate
We're happy to hear that you had such a positive experience! It's great to know that the service met your needs and that you found it informative. We appreciate your feedback, Megan at Customer Care
Great service was met by a friendly…
Great service was met by a friendly helpful shop assistant who if she didn’t know the answer to our questions went quickly to ask her manager who was also very helpful and personable
15 januari 2025
Svar från Bensons For Beds - Cardiff Gate
We're happy to hear that you received great service! We appreciate your positive feedback regarding our team's helpfulness and how they addressed your questions. Thank you, Megan at Customer Care
Very Helpful to visit the store. We were unaware there were so many…
We were unaware there were so many types and styles of mattresses until we visited the store.
The staff were patient and very helpful.
The bed machine was helpful in selecting the right comfort.
10 januari 2025
Svar från Bensons For Beds - Cardiff Gate
We appreciate you sharing your experience! We're happy to hear that our patient staff and the bed machine helped you discover the perfect comfort from our wide selection.
Take care,
Megan at Customer Care
Satisfaction obtained
The Salesman was confident and very knowledgeable without putting any pressure on us to make a purchase
We did this on line after leaving the store via the Salesman
10 januari 2025
Omdöme utan inbjudan
Svar från Bensons For Beds - Cardiff Gate
We're glad you enjoyed your experience with our knowledgeable salesperson and appreciated the no-pressure environment. Thank you for making your purchase with us online!
Take care,
Megan at Customer Care
i Gel 6000 mattress and electric ottoman
All good the sales man was very helpful with my purchase would highly recommend
8 januari 2025
Svar från Bensons For Beds - Cardiff Gate
We're glad you enjoyed your experience, and we appreciate you recommending our services. Thank you for your positive feedback; it means a lot to us.
Take care,
Megan at Customer Care
Very helpful staff at Bensons and…
Very helpful staff at Bensons and delivery was exactly on time The delivery guys were respectful and quick with their collection and delivery.
23 december 2024
Svar från Bensons For Beds - Cardiff Gate
We're so happy to hear that our staff were helpful and that your delivery was on time. We appreciate you mentioning the respectful and efficient delivery team!
Take care. Megan at Customer Care
Went to Bensons in Cardiff Gate where…
Went to Bensons in Cardiff Gate where we were helped by Liz who was lovely and patient with us while we chose, really lovely service
7 januari 2025
Svar från Bensons For Beds - Cardiff Gate
We're happy to hear that you had a lovely experience at our Cardiff Gate location. We appreciate your kind words and are so glad you felt supported during your visit.
Take care, Megan at Customer Care
Excellent customer service
Excellent advice and outstanding product knowledge from Jo who assisted us in choosing our new mattress. No hard sell just good practical advice on which products would suit our needs. It was a pleasure throughout the process.
5 januari 2025
Svar från Bensons For Beds - Cardiff Gate
We appreciate you sharing your experience! We're happy to hear that the advice and product knowledge you received were helpful in choosing your new mattress. We're glad the process was a pleasure and that you felt no pressure, Megan at Customer Care
Great store to buy a mattress
Excellent customer service. Lots of helpful advice. No hard sell but advice and help.
30 december 2024
Svar från Bensons For Beds - Cardiff Gate
We appreciate your positive feedback! We're happy to hear that you found our advice helpful and our service excellent. Thank you for your support, Megan at Customer Care
Excellent customer service
Excellent customer service. Very knowledgeable and friendly
31 december 2024
Svar från Bensons For Beds - Cardiff Gate
We appreciate you sharing your experience! We are so glad our team was knowledgeable and friendly for you. Thank you, Megan at Customer Care
Great team at Cardiff Gate Branch
The team were very professional and patient even when i was being indecisive on the colour hhhh. They were also very informative and helpful .
29 december 2024
Manager at Cardiff took it upon herself…
Manager at Cardiff took it upon herself to source a replacement wardrobe door from the manufacturer for us after head office said we couldn't get one
And then kept updating us to keep us informed
19 december 2024
Really helpful and not at all pushy
Really helpful and not at all pushy. An excellent shopping experience.
6 december 2024
Fantastic help from the shop floor…
Fantastic help from the shop floor staff and excellent follow up after the visit when we placed our order.
19 november 2024
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