The lady who served us at the Bensons for beds Cardiff store was very friendly and helpful. Mattress was a good price, and the bed arrived on the date that was originally stated no delays
Företaget har svarat
Plats
Byt platsUnit 2 Cardiff Gate Retail Park, 5 Derring Road Ponnternnan, CF23 8NL North Pentwyn, Cardiff, GB
•Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Our experience from Jo the bed adviser was second to none. The knowledge she had about mattresses was outstanding. We were feeling very well educated from Jo and confident that she advised the correc... Se mer
Företaget har svarat
The shop was very clean & felt very relaxed, the shop assistant was very helpful & friendly (Paul) & didn’t rush us into anything, Paul even Offered us a cup of tea. They had some beautiful sofas ther... Se mer
Företaget har svarat
I only wanted a sofa bed, so the purchase was pretty easy, but my one disappointment was that I wasn't able to collect it from the store, as I had to have it delivered & cost me £49 for the privilege... Se mer
Företaget har svarat
Företagsinformation
Om Bensons For Beds - Cardiff Gate
Skrivet av företaget
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Kontaktuppgifter
Unit 2 Cardiff Gate Retail Park, 5 Derring Road Ponnternnan, CF23 8NL, North Pentwyn, Cardiff, Storbritannien
- 2920541950
4,8
Utmärkt
471 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Definitely recommend Bensons for Beds
The lady who served us at the Bensons for beds Cardiff store was very friendly and helpful. Mattress was a good price, and the bed arrived on the date that was originally stated no delays
12 oktober 2026
Svar från Bensons For Beds - Cardiff Gate
Thank you for your wonderful feedback Miss Wynne! We're thrilled to hear that our team made your experience enjoyable and that your bed arrived on time. We appreciate your support and look forward to seeing you again in the future,
Megan | Customer Care Specialist
Svar från Bensons For Beds - Cardiff Gate
Thank you for your fantastic review Sian! We're thrilled to hear you had an excellent experience with our service. Your recommendation means a lot to us, and we look forward to seeing you again,
Megan | Customer Care Specialist
The delivery of a new mattress
The delivery of my new mattress for my spare room was quick an efficient. The two men took care in both removing the old mattress and installing the new one in a fairly small house. Many thanks.
25 september 2026
Svar från Bensons For Beds - Cardiff Gate
Thank you for your wonderful review! We're thrilled to hear that our team provided quick and efficient service while taking care of your home. Your satisfaction is our priority, and we appreciate your kind words. Enjoy your new mattress!
Excellent attentive.service
24 september 2026
Svar från Bensons For Beds - Cardiff Gate
Thank you for your kind words! We're thrilled to hear that you experienced excellent and attentive service. Our team works hard to ensure every customer feels valued. We look forward to welcoming you back soon!
Benson’s Experience
The whole experience from the sales team at Cardiff gate to the delivery drivers was fantastic.
28 september 2026
Svar från Bensons For Beds - Cardiff Gate
Thank you for your wonderful feedback! We're thrilled to hear that you had a fantastic experience with our sales team and delivery drivers. Your satisfaction is our priority, and we appreciate your support. We look forward to serving you again!
Great communication and super quality
They are very knowledgeable and listened to my needs.
Updates of delivery are great.
Good quality.
20 september 2026
Svar från Bensons For Beds - Cardiff Gate
Thank you for your wonderful feedback! We're thrilled to hear that our team could meet your needs and provide you with quality service. Your satisfaction is our priority, and we appreciate your support. We look forward to serving you again!
Very helpful and got a delivery wiithin a week
Very helpful and got a delivery within a week
19 september 2026
Svar från Bensons For Beds - Cardiff Gate
Thank you for your kind words! We're thrilled to hear that you found our service helpful and that your delivery arrived quickly. We strive to provide the best experience for our customers. We look forward to serving you again soon!
Brilliant customer and delivery experience
All.made so easy from choosing the beds to the delivery cannot fault cardiff gate store
21 maj 2026
Svar från Bensons For Beds - Cardiff Gate
Thank you for your fantastic review! We're thrilled to hear that you had such a smooth experience from selecting your bed to delivery. Our team at Cardiff Gate works hard to ensure everything is easy for our customers. We appreciate your support and look forward to serving you again!
Good range of products and…
Good range of products and knowledgeable staff, made a hard decision simple, with quick delivery.
12 september 2026
Svar från Bensons For Beds - Cardiff Gate
Thank you for your wonderful feedback! We're thrilled to hear that our product range and knowledgeable staff made your decision easier. Quick delivery is our priority, and we're glad we could meet your expectations. We look forward to serving you again soon!
The 2men who came were very polite and…
The 2men who came were very polite and helped to join the bed for us we were very happy with them
12 september 2026
Svar från Bensons For Beds - Cardiff Gate
Thank you for your kind words! We're thrilled to hear that our team provided you with excellent service and helped with your bed. Your satisfaction is our priority, and we appreciate your feedback. We look forward to serving you again!
Liked the bed so much I bought two!
They were extremely helpful; allowed us to see as much as we wanted and offered us a deal or two - so much so that we bought two, rather than one, beds (1 double and 1 King).
I’m just hoping that the delivery will be as good as promised by the staff.
8 september 2026
Omdöme utan inbjudan
Svar från Bensons For Beds - Cardiff Gate
Thank you for your wonderful review! We're thrilled to hear that our team was helpful and that you found the perfect beds. We strive to provide great service from start to finish, including delivery. We look forward to ensuring everything goes smoothly for you!
Happy with our bed
Happy with our bed, and very happy with Luke and Paul who delivered it and built it, they did a great job and were professional 👍
16 februari 2026
Svar från Bensons For Beds - Cardiff Gate
Thank you for your wonderful feedback! We're so pleased to hear you're happy with your new bed and that Luke and Paul provided such professional and great service during delivery and assembly. We'll be sure to pass on your kind words to them.
Team Bensons
Excellent company
Excellent company. Kept me informed and delivery went exactly as planned.
31 augusti 2026
Svar från Bensons For Beds - Cardiff Gate
Hi Clare,
Thank you for your wonderful review! 😊 We're delighted to hear you found us excellent and that we kept you informed every step of the way. It's great to know your delivery went exactly as planned. Thank you for choosing us,
Megan | Customer Care Specialist
Satisfaction
Liz who looked after us couldn’t do enough. She was fantastic. Took us through everything and then let us deside which bed to get
22 augusti 2026
Svar från Bensons For Beds - Cardiff Gate
Hello Mrs Church,
Thank you for your lovely review! 😊 We're so pleased to hear Liz took such great care of you. Her friendly, knowledgeable approach and giving you the space to make the right decision without any pressure is exactly the experience we aim to provide. We'll be sure to pass on your kind words. Enjoy your new bed, and thank you for choosing us!
Megan | Customer Care Specialist⭐
The shop was very clean & felt very…
The shop was very clean & felt very relaxed, the shop assistant was very helpful & friendly (Paul) & didn’t rush us into anything, Paul even Offered us a cup of tea. They had some beautiful sofas there where my dad ended up purchasing two 2 seater sofas.
19 augusti 2026
Omdöme utan inbjudan
Svar från Bensons For Beds - Cardiff Gate
We are so pleased to hear that you had such a relaxed and positive experience in our shop! It's wonderful that our assistant was helpful and friendly, and that you felt no pressure. We're delighted your dad found beautiful sofas he loved!
Team Bensons
Thank you Jo at Cardiff Gate
Our experience from Jo the bed adviser was second to none. The knowledge she had about mattresses was outstanding. We were feeling very well educated from Jo and confident that she advised the correct mattress - best thing was she wasn’t pushy in anyway like some sales people are, just a genuine lovely person good at her job.
Jo mostly certainly got it right- we’ve noticed such a big difference with our new mattress, no more aching when getting up in the morning. We feel the full support and the comfort from it. We love it.
12 augusti 2026
Svar från Bensons For Beds - Cardiff Gate
We're so pleased to hear about your exceptional experience! It's wonderful that our bed adviser provided such outstanding knowledge and made you feel confident in your choice without any pressure. We're thrilled that your new mattress has made such a big difference, providing full support and comfort, and that you love it!
Team Bensons
Very good
Very good, the assistant Liz. was very helpful and showed us the mattresses that suited us best.
12 augusti 2026
Svar från Bensons For Beds - Cardiff Gate
We're so pleased to hear that our assistant was very helpful and guided you to the mattresses that best suited your needs. Thank you for your positive feedback!
Team Bensons
Helpful and flexible
Helpful and flexible. Re-arranged delivery dates and small changes to order with utmost proffessionalism.
12 augusti 2026
Svar från Bensons For Beds - Cardiff Gate
We're so pleased to hear that you found our team helpful and flexible. It's wonderful that we could rearrange delivery dates and make small changes to your order with professionalism. Thank you for your kind feedback!
Team Bensons
Excellent
They were excellent from the time I went into the shop and the delivery
14 augusti 2026
Omdöme utan inbjudan
Svar från Bensons For Beds - Cardiff Gate
Thank you for your wonderful feedback! We are so pleased to hear that your experience with us, from your visit to the shop to the delivery, was excellent. We strive to provide seamless service every step of the way.
Team Bensons
Svar från Bensons For Beds - Cardiff Gate
Hey Pat,
Thank you for your feedback! 😊 We're thrilled to hear you received fabulous customer service throughout your experience with us. Providing excellent support from start to finish is what we strive for, so it's wonderful to know we've hit the mark.
We truly appreciate your feedback,
Megan | Customer Care Specialist
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.