I was in desperate need of a mattress and rang my local branch, in Bromborough, were I spoke with Dave. He was absolutely brilliant. We soon arrived and he was beyond helpful, warm & friendly. We ma... Se mer
Plats
Byt platsUnit M1 South Wirral Retail Park, Welton Road, CH62 3PN Bromborough, Merseyside, GB
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Det här tycker kunderna
Excellent service from Andy at the Croft Retail Park, Bromborough. We wanted to purchase an electric adjustable single bed and an ordinary single bed and Andy went out of his way to find ones that ma... Se mer
Företaget har svarat
Outstanding service from the store team at the Croft Retail Park, Bromborough. Andy and Joe were both extremely knowledgeable and helped ensure our questions were answered and our purchase was s... Se mer
Företaget har svarat
There was a problem with the mattress we bought the manager and sales person could not do enough for us they slighted everything out so quickly a couple of weeks later we received a new mattress well... Se mer
Företaget har svarat
Företagsinformation
Om Bensons For Beds - Bromborough
Skrivet av företaget
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Kontaktuppgifter
Unit M1 South Wirral Retail Park, Welton Road, CH62 3PN, Bromborough, Merseyside, Storbritannien
- 1513430043
4,9
Utmärkt
553 omdömen
Ber kunder att lämna omdömen
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New Mattress
We went in looking for a new mattress and didn’t know where to begin. We were helped by Joe in the bromborough branch and he was so helpful. He walked us round showed us the how to test the best mattress using the new machine which really helped. He gave us enough help without putting any pressure on us and we purchased a new mattress.
27 februari 2026
Omdöme utan inbjudan
Svar från Bensons For Beds - Bromborough
Jerelle O'neill,
We're happy to hear that you had such a positive experience at our Bromborough branch. It's great to know that our team member was so helpful in guiding you through the mattress selection process without any pressure. Thank you for your feedback!
Team Bensons
Friendly staff in showroom and…
Friendly staff in showroom and delivered on time with delivery staff wearing over shoes to prevent bringing any dirt into the house
22 februari 2026
Svar från Bensons For Beds - Bromborough
Thank you so much Jim! Glad you found the showroom team welcoming and happy to hear delivery was on time — and clean with the overshoes!🚚
Thanks again for your support—it means a lot!
Megan at Customer Care
Great service in store and delivery
Great service in store and delivery.
Very happy with our purchase.
20 februari 2026
Svar från Bensons For Beds - Bromborough
Thank you so much for your feedback Chris! We’re delighted to hear you received great service both in‑store and during delivery. We’re really happy that you’re pleased with your purchase,
Megan at Customer Care
The team were very good about keeping…
The team were very good about keeping me informed regarding the delivery, were very good on the day when they delivered the bed, and were very polite.
14 februari 2026
Svar från Bensons For Beds - Bromborough
We're so happy to hear our team kept you informed about the delivery. It's great to know they were very good and polite on the day when they delivered the bed!
Gave you all info that you needed…
Gave you all info that you needed without any hassle or pressure to buy
14 februari 2026
Svar från Bensons For Beds - Bromborough
So glad we could give you everything you needed with zero hassle – just how it should be! Thank you for your positive review – Lauryn at Customer Care 💜
Excellent service and staff
Staff in the shop were excellent, not pushy but just let customers take their time. Delivery guys were very efficient and polite. We were also informed of the time of delivery and were given a call 30 minutes before arrival. Excellent service all round.
14 februari 2026
Svar från Bensons For Beds - Bromborough
We're happy to hear that our shop staff provided excellent service by allowing customers to browse at their own pace. We appreciate your positive feedback regarding the efficient and polite delivery team and timely communication.
Stewart - Bensons Team
Svar från Bensons For Beds - Bromborough
We appreciate your positive feedback regarding our service from sale to delivery; we are so glad you were happy!
Excellent purchase , poor delivery
Delivery drivers seemed to be in a hurry. Not enough thought to our property I.e noticed after delivery a lamp was knocked off in porch and broken but nothing said to us. Also sliding wardrobe door knocked off rails.
5 februari 2026
Omdöme utan inbjudan
Svar från Bensons For Beds - Bromborough
We appreciate you taking the time to share this with us. We're sorry to hear about the damage to your property and the driver's lack of communication. We'll address this internally to ensure better service in the future.
Gave advice and very helpful in sorting…
Gave advice and very helpful in sorting me with my bed
2 februari 2026
Svar från Bensons For Beds - Bromborough
We are happy to hear that our advice was helpful in finding the perfect bed for you. Thank you for your positive feedback; it means a lot to us.
Great customer service on affordable priced products
From the moment we entered we felt relaxed and not over doted on like other stores. A female member of staff (Imelda) introduced herself and pointed us in the direction of what we were looking for without any form of 'push selling'. This was a breath of fresh air. I mentioned about the sleep analysis machine you have and she was more than happy to help both myself and my partner try it out. This actually helped our experience tremendously as we had more of an idea of what we needed. She was also kind enough to give us both a test pillow to take round with us to try out beds/mattress's of our choice. Again without any pressure to purchase, which again was unexpected but much appreciated.
Imelda seemed to understand our budget more than we did and helped us to find both a bed and a mattress that we were over the moon with. She helpfully explained all finance options and different ways to pay. Which as you can see, we did.
Imelda is exactly what customer service is about. I honestly can't praise her enough for how wonderful she was in helping us. Now onto waiting for the delivery :)
2 februari 2026
Omdöme utan inbjudan
Svar från Bensons For Beds - Bromborough
We're happy to hear that you felt relaxed in our store and that our team provided such helpful service. It's great to know the sleep analysis and test pillow enhanced your experience. We appreciate your feedback and hope you enjoy your new bed and mattress.
Friendly and knowledgeable staff...
Friendly and knowledgeable staff...! This continued after we left the store too when we had to ring them back regarding delivery etc. We spoke with different staff on the phone but they were just as friendly and helpful 👏
2 februari 2026
Svar från Bensons For Beds - Bromborough
We're happy to hear that our staff was friendly and knowledgeable, even after your purchase. We appreciate you acknowledging their helpfulness with your delivery questions. Thanks for the positive feedback!
A Clean well presented store
A Clean well presented store. Joe was attentive and informative when guiding us round. We bought more than we intended. Enough said.
22 januari 2026
Svar från Bensons For Beds - Bromborough
We appreciate your feedback! We're glad you found the store clean and well-presented. It's great to hear that our team member was attentive and informative. Thanks for your support!
Brilliant experience
Brilliant experience! Would highly recommend. I bought an ottoman bed and 2 chests of drawers in the Boxing Day sale. The 25% off was applied to delivery cost and assembly cost. The service was excellent. From the staff at the shop (Dave) who gave me all the info I needed to ensure the new furniture fit 😀 to the amazing men who delivered and assembled the bed. Carl and Mike came on time, did a brilliant job, were very careful and cleaned things up, taking away packaging. They went above and beyond! Would recommend this team to anyone. Quality furniture, quality service 👌
17 januari 2026
Svar från Bensons For Beds - Bromborough
We're happy to hear you had a brilliant experience with your Boxing Day sale purchase! It's great to know that the staff provided excellent service and the delivery team were amazing. We appreciate your recommendation of our furniture and service.
Emma was very helpful and patient with…
Emma was very helpful and patient with us when we were choosing our mattress 😎
15 januari 2026
Svar från Bensons For Beds - Bromborough
We're so pleased to hear that our team member was helpful and patient while you were choosing your mattress. Thank you for your positive feedback.
Very happy with the experience I had at…
Very happy with the experience I had at Benson‘s salesperson was brilliant right the way through very happy with purchase arrived on time with delivery perfect
23 januari 2026
Svar från Bensons For Beds - Bromborough
We're so glad to hear that you were very happy with your experience and that our salesperson was brilliant! We appreciate your positive feedback regarding the on-time delivery.
Kept upto date on delivery.
Kept upto date on delivery.
Delivery driver considerate of my property.
Easy to navigate the store & try numerous mattresses
19 januari 2026
Svar från Bensons For Beds - Bromborough
We're so happy to hear you were kept informed about your delivery and that our driver was respectful of your property! We're also glad you found our store easy to navigate.
Mattress purchase.
The sales lady paid heed to our requirements and we were guided instore to suitable mattresses. We did not experience pressure to buy a particular one. We had time to try, discuss and choose. Delivery went smoothly and we have slept well on our new purchase.
19 januari 2026
Svar från Bensons For Beds - Bromborough
We're happy to hear that our sales team listened to your needs and guided you to suitable mattresses without pressure. We're glad you had time to choose and that delivery was smooth. Thank you for your positive feedback!
Do not rely on agreed delivery dates or promises
Do not rely on agreed delivery dates, when called day before to confirm to then leave a voicemail at 17.10 saying its not being delivered as we got our stock numbers wrong.
Then when eventually delivered just dropped it off and did not build it as requested overall poor company beware!
16 januari 2026
Omdöme utan inbjudan
Svar från Bensons For Beds - Bromborough
We regret that the delivery and assembly did not meet expectations. We appreciate you bringing this to our attention and will review our processes to prevent similar issues.
Helped me to get best mattress for my condition
Staff are very helpful and friendly help get the mattress that I needed and recommend the best one for my condition
14 januari 2026
Svar från Bensons For Beds - Bromborough
We're so glad to hear that our staff were helpful and friendly, assisting you in finding the perfect mattress to meet your specific needs. Thank you!
Svar från Bensons For Beds - Bromborough
We're delighted you received excellent service and assistance. Thank you for your positive feedback; we appreciate it greatly!
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