I was in desperate need of a mattress and rang my local branch, in Bromborough, were I spoke with Dave. He was absolutely brilliant. We soon arrived and he was beyond helpful, warm & friendly. We ma... Se mer
Plats
Byt platsUnit M1 South Wirral Retail Park, Welton Road, CH62 3PN Bromborough, Merseyside, GB
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Det här tycker kunderna
Excellent service from Andy at the Croft Retail Park, Bromborough. We wanted to purchase an electric adjustable single bed and an ordinary single bed and Andy went out of his way to find ones that ma... Se mer
Företaget har svarat
Outstanding service from the store team at the Croft Retail Park, Bromborough. Andy and Joe were both extremely knowledgeable and helped ensure our questions were answered and our purchase was s... Se mer
Företaget har svarat
Our experience was flawless. The manager led myself and a family friend through a joint sale (not planned having bumped into each other in store). Explained everything we needed to know, and priced... Se mer
Företaget har svarat
Företagsinformation
Om Bensons For Beds - Bromborough
Skrivet av företaget
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Kontaktuppgifter
Unit M1 South Wirral Retail Park, Welton Road, CH62 3PN, Bromborough, Merseyside, Storbritannien
- 1513430043
4,9
Utmärkt
551 omdömen
Ber kunder att lämna omdömen
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Outstanding service from the store team…
Outstanding service from the store team at the Croft Retail Park, Bromborough.
Andy and Joe were both extremely knowledgeable and helped ensure our questions were answered and our purchase was smooth. Andy also flagged an issue with the processing of our finance application which risked delaying the delivery of our mattress. Thanks to his diligence we were able to fix this and ensure the delivery wasn't delayed!
10/10 customer service
20 september 2026
Svar från Bensons For Beds - Bromborough
Thank you for your fantastic review! We're thrilled to hear that Andy and Joe provided you with outstanding service and helped ensure a smooth purchase. We appreciate your recognition of their diligence in addressing the finance application issue. Your satisfaction is our priority! We look forward to serving you again.
Svar från Bensons For Beds - Bromborough
We're so pleased to hear you received great customer service and found our team friendly and helpful! Thank you for your kind words; we truly appreciate your feedback.
Team Bensons
Joe from the Bromborough store was very…
Joe from the Bromborough store was very helpful and knowledgeable regarding my questions, he found me exactly what I was looking for, great customer service as well. Thank you Joe!
18 september 2026
Svar från Bensons For Beds - Bromborough
Thank you for your wonderful feedback! We're thrilled to hear that Joe provided you with excellent service and helped you find exactly what you needed. We appreciate your support and look forward to serving you again soon!
Good choice of products
Good choice of products. Helpful, pleasant and knowledgeable staff, Eve, thank you. Quick delivery. Great customer service.
18 september 2026
Omdöme utan inbjudan
Svar från Bensons For Beds - Bromborough
Thank you for your wonderful review! We're thrilled to hear you enjoyed our product selection and found our staff helpful. Eve will be delighted to know she made a positive impact. We appreciate your support and look forward to serving you again soon!
Excellent service
Excellent service. I visited the store a couple of times before buying and Eve was knowledgeable and helpful. I really appreciated that she didn't hover around whilst I was testing the beds but was attentive and available when I had any questions. Communication was good regarding delivery.
24 augusti 2026
Omdöme utan inbjudan
Svar från Bensons For Beds - Bromborough
Thank you for your wonderful review! We're thrilled to hear that Eve provided you with such great service. Our team aims to create a comfortable shopping experience, and it's fantastic to know you felt supported. We appreciate your feedback and look forward to serving you again!
Our sales rep was fantastically helpful…
Our sales rep was fantastically helpful and knowledgeable. She is a credit to the company
14 september 2026
Svar från Bensons For Beds - Bromborough
Thank you for your wonderful feedback! We're thrilled to hear that our sales rep made such a positive impression. We take pride in our team's expertise and dedication to customer service. Your support means a lot to us!
very good experience
very good experience, the assistant was very patient and polite. would recommend going to get your mattress from Bensons
11 september 2026
Svar från Bensons For Beds - Bromborough
Thank you for your wonderful review! We're so pleased to hear you had such a positive experience and that our assistant was patient and polite. We truly appreciate your recommendation.
Team Bensons
Excellent customer service
We were welcomed into the store and given some advice without any pressure. The lady who served us was very friendly, helpful and knowledgeable. Overall the service was excellent and we would definitely recommend.
11 september 2026
Svar från Bensons For Beds - Bromborough
We're so pleased to hear you had such a positive experience in our store! It's wonderful to know our team was friendly, helpful, and knowledgeable, and that you felt no pressure. Thank you for your recommendation!
Team Bensons
Salesman was knowledgeable and helpful
Salesman was knowledgeable and helpful. Not over pushy but patient and polite.
22 augusti 2026
Omdöme utan inbjudan
Svar från Bensons For Beds - Bromborough
We're so pleased to hear that our salesperson was knowledgeable, helpful, patient, and polite. Thank you for sharing your positive experience with us!
Team Bensons
Andy the store manager was very helpful…
Andy the store manager was very helpful and made everything clear.
8 september 2026
Omdöme utan inbjudan
Svar från Bensons For Beds - Bromborough
We're delighted to hear that our store manager was very helpful and made everything clear for you! Providing excellent service and ensuring our customers feel well-informed is always our goal. Thank you for your positive feedback.
Team Bensons
Great service and great staff
4 september 2026
Svar från Bensons For Beds - Bromborough
We're delighted to hear you received great service from our team! It's wonderful to know our staff made such a positive impression and helped make your experience an enjoyable one.
💜 Thank you for your positive review - Lauryn at Customer Care 💜
I was verbally missold the 40 day…
I was verbally missold the 40 day experience with a new mattress from the store manager. I can only understand this was a selling tactic to omit the downsides of swapping mattress if you aren’t happy with the comfort for any reason. He told me that I could change up to two times, didn’t say that I wouldn’t get the 25 percent off a different one if I exchanged, then I would also have to pay 10% of the cost of the mattress plus delivery fees. When visiting the store again to let them know I wanted to swap, the tone was very different! I felt like a pest and then heard all these terms and conditions that are so outrageous if he had told me when he was trying to make the sale I would never have purchased!
Really upset after spending 2445.00!
Bensons for beds have since got back to me and have been good sorting out a different mattress with no extra charges.
27 augusti 2026
Svar från Bensons For Beds - Bromborough
Hello Nina,
Thank you for bringing this to our attention. We are very sorry to hear that you feel the 40 Night Comfort Guarantee was not explained clearly at the point of sale and that this has left you feeling misled and disappointed with your purchase experience. We will feed this back.
Thank you,
Megan | Customer Care Specialist
Wide range of beds and mattresses to…
Wide range of beds and mattresses to choose from,and try . Friendly helpful staff ,with no pressure to buy.
2 september 2026
Svar från Bensons For Beds - Bromborough
Thank you for your wonderful review! We're thrilled to hear you enjoyed our selection of beds and mattresses and found our staff friendly and helpful. We strive to create a pressure-free shopping experience. We look forward to assisting you again soon!
Very helpful
31 augusti 2026
Svar från Bensons For Beds - Bromborough
Thank you for your kind words! We're thrilled to hear that you found our service helpful. Our team is dedicated to providing the best experience possible, and your feedback motivates us to keep improving. We look forward to serving you again soon!
Svar från Bensons For Beds - Bromborough
Hi Paul,
Thank you for your review! 😊 We're delighted to hear you found our team knowledgeable and helpful, and that the installation was completed quickly and smoothly. We appreciate your feedback and hope you're enjoying your new bed!
Megan | Customer Care Specialist🛏️
Flawless
Our experience was flawless. The manager led myself and a family friend through a joint sale (not planned having bumped into each other in store). Explained everything we needed to know, and priced everything up perfectly.
Cannot praise him more for making the experience so smooth!
1 september 2026
Svar från Bensons For Beds - Bromborough
Hello Mr Stephenson,
Thank you for your fantastic review! 😊 We're thrilled to hear your experience was flawless. It’s wonderful to know that our manager was able to guide both you and your family friend through your purchases, making everything clear, smooth, and stress-free. We'll be sure to pass on your kind words to the team. Thank you for choosing Bensons for Beds, and we hope you both enjoy your new purchases for many years to come,
Megan | Customer Care Specialist
Really informative and helpful staff…
Really informative and helpful staff who weren't pushy and gave you space to decide. Great insurance terms and brilliant interest free repayments.
29 augusti 2026
Omdöme utan inbjudan
Svar från Bensons For Beds - Bromborough
Hi Shawn,
Thank you for your wonderful review! 😊 We're delighted to hear our team was informative, helpful, and gave you the space to make the right decision without any pressure. It's also great to know our insurance options and interest-free repayment plans helped make your purchase even easier. Thank you for choosing us, and we hope you enjoy your new purchase,
Megan | Customer Care Specialist
Bensons on Croft retail Wirral.greeted…
Bensons on Croft retail Wirral.greeted by Dave,very knowledgeable and helpful.great service.came away very satisfied,thanks Dave
29 augusti 2026
Omdöme utan inbjudan
Svar från Bensons For Beds - Bromborough
Thank you for your wonderful feedback! We're thrilled to hear that Dave provided you with knowledgeable and helpful service. Your satisfaction is our priority, and we look forward to welcoming you back to Bensons on Croft soon!
SAS style delivery
SAS style delivery. Out with the old, in with the new. Punctual and efficient.
23 augusti 2026
Svar från Bensons For Beds - Bromborough
We're delighted to hear that your experience was punctual and efficient. Thank you for sharing your positive feedback with us!
Team Bensons
Great service
23 augusti 2026
Svar från Bensons For Beds - Bromborough
Thanks for the feedback! 😊 We're delighted to hear you received great service. Thanks for choosing Bensons, and enjoy your new bed,
Megan | Customer Care Specialist🛏️
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