nice and relaxed on a sunday morning, great sales advisor polite and extremley informative about the extensive range of products. a couple of complete bed sets later we were done...10/10 top marks, De... Se mer
Plats
Byt platsUnit B1 Braintree Retail Park, Charter Way, CM77 8YH Braintree, Essex, GB
•Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
In store we had a brilliant service, the lady knew her mattresses and helped us make sure we got what we were after. Delivery was great and lots of communication. Just disappointed in the delay of the... Se mer
Företaget har svarat
Everything went really well from first visit to store and delivery of mattress. I had to change first mattress as too firm but it was changed for a medium instead. There were no problems at all and... Se mer
Företaget har svarat
Our visit was great Angela in Braintree store was so helpful and really knows her products. We were just making enquiries but ended up with a TV bed /mattress plus another complete bed frame with he... Se mer
Företaget har svarat
Företagsinformation
Om Bensons For Beds - Braintree
Skrivet av företaget
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Kontaktuppgifter
Unit B1 Braintree Retail Park, Charter Way, CM77 8YH, Braintree, Essex, Storbritannien
4,7
Utmärkt
129 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Hamzen in your Braintree store was very…
Hamzen in your Braintree store was very helpful and not at all pushy He helped us make our decision and informed us of the financial packages.
8 februari 2025
Omdöme utan inbjudan
Svar från Bensons For Beds - Braintree
We're happy to hear that your experience was helpful and pressure-free. We appreciate you acknowledging the assistance you received with your decision and the financial options. Thanks for your feedback, Megan at Customer Care
Amazing service
We were served by the amazing Angela, she was so lovely and helpful when helping us find the right mattress for us! The best customer service I’ve ever received!
2 februari 2025
Omdöme utan inbjudan
Svar från Bensons For Beds - Braintree
We're happy to hear that you had such a positive experience! It's wonderful to know that our team member was so helpful in assisting you to find the right mattress. We appreciate your feedback, Megan at Customer Care
Ben at Braintree Bensons for beds was…
Ben at Braintree Bensons for beds was amazing, very good knowledge and a massive help!
29 januari 2025
Omdöme utan inbjudan
Svar från Bensons For Beds - Braintree
We're happy to hear that you had such a positive experience. It's great to know that our team member was helpful and knowledgeable. Thanks for your feedback, Megan at Customer Care
Svar från Bensons For Beds - Braintree
We're happy you had a great experience. Thank you for your positive feedback; it means a lot to us.
Take care,
Megan at Customer Care
Damage caused
The store sales lady was lovely and helpful. No problem from that experience but on day of delivery the delivery drivers lost control of my mattress coming down the stairs and smashed into my glass display cabinet which had years of Royal Doulton and crystal, I know accident happen and they very apologetic but called the customer services and they had the insult to offer £100 compensation!!! They also ruined the plug socket was smashed to pieces. I will be taking this further. The moral of the story is the stores staff and also delivery drivers were lovely, the customer service is without terrible!!!!
24 januari 2025
Omdöme utan inbjudan
Svar från Bensons For Beds - Braintree
We appreciate your feedback and are sorry to hear about the damage during delivery. We're grateful for your kind words regarding our store and delivery teams. We'll investigate the customer service interaction and socket damage. Thank you, Megan at Customer Care
Friendly and helpful
Great friendly customer service from Angela. Everything was explained in simple terms to help us find the mattress we were looking for.
19 januari 2025
Svar från Bensons For Beds - Braintree
We're happy to hear that you received great, friendly customer service! We appreciate that everything was explained clearly to help you find the perfect mattress.
Take care,
Megan at Customer Care
Ben at Braintree was great
Ben was great - he is very knowledgeable in terms of mattresses and the products on offer, made us feel very welcome and I look forward to receiving my new bed and mattress!
14 januari 2025
Svar från Bensons For Beds - Braintree
We're happy to hear that you felt welcome and found our team member's expertise helpful in choosing your new mattress. We appreciate your positive feedback and look forward to you receiving your new bed!
Take care, Megan at Customer Care
Good service and advice.
The man helping me choose the mattress gave me enough information to make a selection, stood back to let me try , being available if l needed additional information.
6 januari 2025
Svar från Bensons For Beds - Braintree
We're happy to hear that the assistance provided helped you choose a mattress. We appreciate you mentioning the availability of information and the space to try out options. Thanks for your feedback, Megan at Customer Care
The staff member who we dealt with was…
The staff member who we dealt with was very friendly, very helpful and very nice.
6 januari 2025
Svar från Bensons For Beds - Braintree
We appreciate your kind words! We are so glad to hear that our staff provided such excellent and friendly service. Thank you for your feedback, Megan at Customer Care
Really helpful
Ben was very memorable and helpful, so went back to him to order our bed.
31 december 2024
Svar från Bensons For Beds - Braintree
We're happy to hear that you had such a positive experience! We appreciate you returning to us for your bed. Thank you for your feedback, Megan at Customer Care
Ben from the Braintree store was…
Ben from the Braintree store was incredible helpful!
28 december 2024
Svar från Bensons For Beds - Braintree
We're happy to hear that the Braintree store provided you with incredible assistance. Thank you for sharing your positive experience with us, Megan at Customer Care
Superb customer service
Superb customer service, product knowledge, patient, accommodating and listened to my needs. Didn't try to sell me products I didn't need as I was buying on a budget.
29 december 2024
Omdöme utan inbjudan
Courteous and helpful sales staff
The sales person was very helpful in guiding us to the best offer available.
14 december 2024
Omdöme utan inbjudan
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