Our visit was great Angela in Braintree store was so helpful and really knows her products. We were just making enquiries but ended up with a TV bed /mattress plus another complete bed frame with he... Se mer
Företaget har svarat
Plats
Byt platsUnit B1 Braintree Retail Park, Charter Way, CM77 8YH Braintree, Essex, GB
•Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
The delivery men were amazing, polite, happy and funny. I felt comfortable having them in my home, in past experiences with other companies, this hasn't been the case. They were clean and tidy and v... Se mer
Företaget har svarat
Service was very good from start to finish. Only slept on it 2 nights so far so early days for firmness. Very firm at present. Delivery as arranged and quick and efficient
Företaget har svarat
⭐⭐⭐⭐⭐ We had a really great experience at Bensons for Beds in Braintree while looking for our perfect mattress and bed. We were greeted by Laura, who was so helpful. She recommended we try the Sle... Se mer
Företaget har svarat
Företagsinformation
Om Bensons For Beds - Braintree
Skrivet av företaget
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Kontaktuppgifter
Unit B1 Braintree Retail Park, Charter Way, CM77 8YH, Braintree, Essex, Storbritannien
4,8
Utmärkt
124 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Bed and mattress purchase
Tim & Tina were very welcoming, excellent in their knowledge and we left very satisfied with our purchase
14 september 2026
Omdöme utan inbjudan
All good
Helpful assistants in store with a timely, efficient and friendly delivery…only negative is the high delivery and disposal costs but that’s at a head office rather than branch level
9 september 2026
Svar kan ha AI-innehållLäs mer
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Service was very good from start to…
Service was very good from start to finish. Only slept on it 2 nights so far so early days for firmness. Very firm at present.
Delivery as arranged and quick and efficient
13 september 2026
Svar från Bensons For Beds - Braintree
We're so pleased to hear that the service was very good from start to finish and that your delivery was quick and efficient as arranged. We appreciate you sharing your initial thoughts on the firmness and hope you continue to enjoy your purchase!
Team Bensons
From ordering the bed to having it…
From ordering the bed to having it arrive and built up, everything worked perfectly
28 augusti 2026
Svar från Bensons For Beds - Braintree
Hi John,
Thank you for your fantastic review! 😊 We're delighted to hear everything worked perfectly from ordering your bed right through to delivery and assembly. There's nothing better than a smooth, hassle-free experience, and we're so pleased our team delivered just that.
Now all that's left to do is sit back, relax, and enjoy many great nights' sleep in your new bed,
Megan | Customer Care Specialist🛏️
The delivery men were amazing
The delivery men were amazing, polite, happy and funny. I felt comfortable having them in my home, in past experiences with other companies, this hasn't been the case. They were clean and tidy and very respectful. My experience in the shop was excellent the lady who helped me even went to the trouble of helpong me find the colour of my walls to find the right shade of material for the headboard to go with the room.
24 augusti 2026
Svar från Bensons For Beds - Braintree
We're so pleased to hear about your excellent experience with us! It's wonderful that our delivery team was amazing, polite, and respectful, making you feel comfortable. We're also delighted that our in-store team provided such helpful assistance in choosing the perfect headboard.
Team Bensons
Great service from Tina in store and…
Great service from Tina in store and the delivery drivers.
24 augusti 2026
Svar från Bensons For Beds - Braintree
We're so pleased to hear you received great service from our team in-store and from our delivery drivers. Thank you for your positive feedback!
Team Bensons
Our visit was great Angela in…
Our visit was great Angela in Braintree store was so helpful and really knows her products. We were just making enquiries but ended up with a TV bed /mattress plus another complete bed frame with headboard. We are hoping that when our orders arrive they match the quality service she gave us.
18 augusti 2026
Omdöme utan inbjudan
Svar från Bensons For Beds - Braintree
We're so pleased to hear about your excellent experience in our Braintree store! It's wonderful that our team member was so helpful and knowledgeable about our products. We truly hope your orders meet the same high standard of service you received.
Team Bensons
The lady i saw was very nice well…
The lady i saw was very nice well informed and not pushy
15 augusti 2026
Omdöme utan inbjudan
Svar från Bensons For Beds - Braintree
We're so pleased to hear that you found our colleague very nice, well-informed, and not pushy. Providing a helpful and respectful experience is something we pride ourselves on, and we truly appreciate your kind words!
Team Bensons
excellent service
15 augusti 2026
Svar från Bensons For Beds - Braintree
Thank you for your feedback! 😊 We're delighted to hear you received excellent service during your experience with us. Your kind words mean a lot to the team, and we're thrilled we could help make your journey a positive one.
It’s a pleasure to serve you — thanks for taking the time to share your experience,
Megan | Customer Care Specialist
I had great customer service and would…
I had great customer service and would highly recommend, your sales lady Tina was very helpful and made me feel very special so well done Benson for beds
10 augusti 2026
Svar från Bensons For Beds - Braintree
Hey Heather,
Thank you for your wonderful feedback! 😊 We're delighted to hear you received great customer service and that Tina made your experience so special. Her helpful, friendly approach is exactly the kind of service we strive to provide, and we're thrilled she helped make your visit such a positive one. We'll be sure to pass on your kind words to her. Thank you for choosing us and for your recommendation,
Megan | Customer Care Specialist🛏️
Ordered my bed and bedside tables from…
Ordered my bed and bedside tables from Manager Tim at the Braintree branch of Bensons For Beds. He was very helpful, and explained everything. I was very impressed with his Customer Service skills, a lovely chap. The items were ordered, and a delivery slot was given. They arrived well within the delivery slot, by two very nice guys who were very helpful. I have purchased from Bensons For Beds, many years ago and was impressed then, and they still had my details on computer. Amazing...Cannot fault the company. 5* from me.
7 augusti 2026
Svar från Bensons For Beds - Braintree
Thank you for your fantastic review! We're delighted to hear that our team member was very helpful and provided excellent customer service. It's wonderful to know that your items arrived well within the delivery slot, and that our delivery team was very nice and helpful. We're so pleased you had such a positive experience with us!
Team Bensons
Good prices, great shopping experience
The second bed we’ve purchased from Bensons. The staff are friendly and welcoming, there’s lots of communication on the delivery and the delivery arrived as per arranged and on time. Thank you!
23 juli 2026
Omdöme utan inbjudan
Svar från Bensons For Beds - Braintree
We're delighted to hear that our staff were friendly and welcoming, and that your delivery was communicated well and arrived on time. Thank you for your kind words!
Thank you for your positive review - Lauryn at Customer Care 💜
⭐⭐⭐⭐⭐
⭐⭐⭐⭐⭐
We had a really great experience at Bensons for Beds in Braintree while looking for our perfect mattress and bed.
We were greeted by Laura, who was so helpful. She recommended we try the SleepPRO system to help find the right mattress for us. With so many different options, it was quite overwhelming at first, but Laura was really patient and took the time to help us try different mattresses and find the perfect match for what we were looking for.
She also went above and beyond to get us the best deal, which we really appreciated.
Great store, great service and a lovely experience from start to finish. We’d definitely recommend Laura and Bensons for Beds Braintree! ⭐⭐⭐⭐⭐
9 augusti 2026
Omdöme utan inbjudan
Svar från Bensons For Beds - Braintree
Hi Tanya,
Thank you for your amazing 5-star review! 😊 We're delighted to hear that Laura provided such helpful, patient, and knowledgeable service while you searched for your perfect bed and mattress. It's wonderful to know that the SleepPRO assessment helped make the choice easier and that Laura went above and beyond to find the best option and deal for you.
We'll be sure to pass your kind words on to Laura and the team at our Braintree store. Thank you for your recommendation and for choosing Bensons for Beds. We hope you enjoy many comfortable and restful nights ahead,
Megan | Customer Care Specialist
Tina at the Braintree store was very…
Tina at the Braintree store was very knowledgeable and helpful.
7 augusti 2026
Omdöme utan inbjudan
Svar från Bensons For Beds - Braintree
Thank you for your wonderful feedback! We're delighted to hear that our team member at the Braintree store was so knowledgeable and helpful during your visit. We truly appreciate your kind words.
Thank you for your positive review - Lauryn at Customer Care 💜
Excellent service from start to finish
Excellent service from start to finish. Knowledgeable staff answered all my questions would recommend them 100 percentage
7 augusti 2026
Svar från Bensons For Beds - Braintree
We're so pleased to hear that you received excellent service from start to finish and that our knowledgeable staff were able to answer all your questions. Thank you for your wonderful recommendation!
Thank you for your positive review - Lauryn at Customer Care
Very helpful and patient staff, nothing too much trouble
Laura helped us find what we wanted/needed. She was very knowledgeable and patient with us. We had a great experience, and are very excited to get our new bed!
30 juli 2026
Omdöme utan inbjudan
Svar från Bensons For Beds - Braintree
We're so pleased to hear you had a great experience and that our team member was knowledgeable and patient. It's wonderful that they helped you find exactly what you needed, and we hope you enjoy your new bed!
Team Bensons
Ben Regional
Ben the regional manager who served us was amazing. Really helpful and was not pushy at all. Had gone to a different bed company the same day and felt very pushy but was given such little information. Ben asked all our questions and couldn't help us anymore. After service has been amazing too. Can't wait for our bed to be delivered
8 juli 2026
Svar från Bensons For Beds - Braintree
We're so pleased to hear about your positive experience with our regional manager. It's wonderful that you felt well-informed and unpressured, and that our team provided excellent service both during and after your visit. We're excited for your new bed to arrive!
Great service
Great service. Well informed and helpful staff. Delivery and collection easily organised stress-free
30 juni 2026
Svar från Bensons For Beds - Braintree
We're so pleased you experienced great service and found our staff well-informed and helpful. We're glad your delivery and collection were easily organized and stress-free. Thank you for your feedback!
Team Bensons
Great staff
Great staff, very helpful. We visited the Braintree branch and were seen by Angela and Tina who were extremely good.
8 juni 2026
Svar från Bensons For Beds - Braintree
We're so glad to hear our team at the Braintree branch was extremely good and helpful. Thank you for your kind words!
Team Bensons
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.