The staff in store were professional, friendly and knowledgeable. They made me feel at ease with no pressure to buy. The after sale and delivery service was great, and I’m really pleased with the qual... Se mer
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Det här tycker kunderna
I could not have asked for better service from first entering Bensons store to having my bed delivered. I was kept formed at all times. I would highly recommend this firm to anyone.
Ordered mattress and bed at end of July.Could not accept first delivery date so given date mid September. Received numerous e mails telling me how my mattress was being carefully crafted just for me e... Se mer
Företaget har svarat
It was a great experience amazing staff welcoming and main thing is they know what they’re doing full of information loaded with high level of knowledge about their products. Very happy to business wi... Se mer
Företaget har svarat
Företagsinformation
Om Bensons For Beds - Bolton Middlebrook
Skrivet av företaget
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Kontaktuppgifter
Unit 9 Middlebrook Retail Park, BL6 6JA, Bolton, Lancashire, Storbritannien
- 1204699371
4,8
Utmärkt
864 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Excellent service
The staff in store were professional, friendly and knowledgeable. They made me feel at ease with no pressure to buy. The after sale and delivery service was great, and I’m really pleased with the quality of my new mattress. An excellent overall experience. Thank you!
12 oktober 2026
Omdöme utan inbjudan
I could not have asked for better service…
I could not have asked for better service from first entering Bensons store to having my bed delivered. I was kept formed at all times. I would highly recommend this firm to anyone.
18 september 2026
Svar kan ha AI-innehållLäs mer
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Svar från Bensons For Beds - Bolton Middlebrook
Thank you for your kind words! We're thrilled to hear that Tracey provided you with knowledgeable and helpful service. Our team is dedicated to ensuring a great experience for our customers. We look forward to serving you again soon,
Megan | Customer Care Specialist
It was a great experience amazing staff…
It was a great experience amazing staff welcoming and main thing is they know what they’re doing full of information loaded with high level of knowledge about their products. Very happy to business with them
5 oktober 2026
Svar från Bensons For Beds - Bolton Middlebrook
Hi Adeel,
Thank you for your wonderful review! 😊
We're delighted to hear you had such a great experience with us. It's fantastic to know that our team made you feel welcome and that their knowledge and expertise helped you feel confident in your choice.
Thank you for choosing us and for your kind words. We truly appreciate your business and hope you're enjoying your new bed,
Megan | Customer Care Specialist
From the initial visit to the store and…
From the initial visit to the store and the sales women all went very well. My only issue is when they delivered the mattress they left the plastic wrapper on it which I had to remove and discard.
2 oktober 2026
Svar från Bensons For Beds - Bolton Middlebrook
Thank you for your feedback! We're thrilled to hear you had a great experience in-store. We apologize for the oversight with the mattress delivery. Your comments help us improve, and we'll ensure our team is reminded to remove all packaging in the future. We appreciate your support!
What an great experience and service
Had a great experience at Benson for Beds in Middlebrook picking out my new mattress. Hawa looked after me from the moment I walked in. She was super friendly, really helpful, and made the whole thing feel easy. She sorted me out with a brilliant deal too, which was a nice bonus.
The SleepPro experience honestly blew me away. I’ve never tried anything like it before. It was fun, surprisingly accurate, and made choosing the right mattress feel way less stressful than I expected.
Overall, I left really happy with my purchase and the service I got. Big thanks to Hawa and the team. I definitely recommend them if you’re looking for a new bed or mattress.
29 september 2026
Omdöme utan inbjudan
Svar från Bensons For Beds - Bolton Middlebrook
Thank you for your fantastic review! We're thrilled to hear that Hawa provided you with such great service and that you enjoyed the SleepPro experience. Your satisfaction is our priority, and we appreciate your recommendation. Enjoy your new mattress, and we look forward to seeing you again!
Easygoing process no pushy salesman…
Easygoing process no pushy salesman when we needed advice a knowledgeable person was on hand to assist
28 september 2026
Svar från Bensons For Beds - Bolton Middlebrook
Thank you for your kind words! We're thrilled to hear that you had a smooth experience with us. Our team is dedicated to providing helpful and knowledgeable support without any pressure. We look forward to serving you again!
Not in stock
Ordered mattress and bed at end of July.Could not accept first delivery date so given date mid September. Received numerous e mails telling me how my mattress was being carefully crafted just for me etc but day before due date was informed my mattress not in stock! Had to wait another fortnight taking us to September 24th
27 september 2026
Svar från Bensons For Beds - Bolton Middlebrook
Thank you for taking the time to share your feedback. We sincerely apologise for the disappointment and inconvenience caused by the delays to your order. This is not the experience we want for our customers, and we're sorry that the communication and stock availability did not meet your expectations.
Please be assured that your feedback has been recorded and will be passed on to the relevant teams for review. We appreciate you bringing this to our attention, as customer comments help us identify where improvements are needed,
Megan | Customer Care Specialist
Great overall service
I bought a bed, no pressure from the sales team. That night I had second thoughts. Called the next day and changed my order. Very easy and no problem with the staff. Very welcoming team. I questioned the different types of mattress and received knowledgable response.
Delivery came on the date agreed. The delivery me were respectful about not scratching walls. We had a good level of communication for the delivery also.
I would happily recommend and shop with Bensons again. Thank you!
17 september 2026
Svar från Bensons For Beds - Bolton Middlebrook
We are so pleased to hear about your excellent experience, from the helpful sales team to the respectful delivery. It's wonderful that we could assist you with your order change and provide knowledgeable responses. Thank you for your kind recommendation!
Team Bensons
Svar från Bensons For Beds - Bolton Middlebrook
We're so pleased you had a nice experience and received good customer service. Thank you for your kind words!
Team Bensons
NO PRESSURE SELLING. EXCELLENT.
Good choice of bedroom furniture,which is what we were looking for. Good range of prices.Discount given for Blue Light Card holders too .. Excellent staff member called " Zam" at Middlebrook Branch . No pressure selling but top class salesman for advice and answering any questions that we had .Very polite and cheerful .
31 augusti 2026
Svar från Bensons For Beds - Bolton Middlebrook
Thank you for your wonderful review! We're thrilled you found the perfect bedroom furniture and appreciated our pricing and discounts. Zam is indeed a star, and we're glad he provided you with excellent service. We look forward to welcoming you back soon!
Very knowledgeable and helpful sales…
Very knowledgeable and helpful sales person and a wide range of products.
31 augusti 2026
Svar från Bensons For Beds - Bolton Middlebrook
Thank you for your kind words! We're thrilled to hear that our sales team was able to assist you and that you found our product selection impressive. We strive to provide excellent service and a variety of options for our customers. We look forward to serving you again soon!
Excellent service from Bensons
Excellent service from Bensons. From the moment we stepped in store, to our new bed being delivered and assembled, we cant fault anything. Bensons offer some great deals. Communication was great. The manager in the Bolton Store was very friendly and helpful. The delivery guys phoned to let us know they were on their way. Overall an excellent service.
1 augusti 2026
Svar från Bensons For Beds - Bolton Middlebrook
Thank you for your fantastic review! We're thrilled to hear you had such a positive experience at Bensons. Our team works hard to provide excellent service, and it's great to know that our efforts made a difference. Enjoy your new bed, and we look forward to serving you again!
Excellent advice and service from the…
Excellent advice and service from the staff member. Good range of products, competitive prices.
24 augusti 2026
Omdöme utan inbjudan
Svar från Bensons For Beds - Bolton Middlebrook
Thank you for your kind words! We're thrilled to hear that you received excellent advice and found our product range and prices to your liking. Our team is dedicated to providing the best service possible. We look forward to serving you again soon!
From buying the mattress instore ti the…
From buying the mattress instore ti the guys delivering and taking away old mattress. It was perfect.
26 augusti 2026
Omdöme utan inbjudan
Svar från Bensons For Beds - Bolton Middlebrook
We're so pleased to hear that your entire experience, from purchasing your mattress in-store to the delivery and old mattress removal, was perfect. Thank you for your wonderful feedback!
Team Bensons
An excellent service from start to…
An excellent service from start to finish. From visiting the showroom where my requirements and budget were understood, kept up to date by email and text on the progress of my order, to delivery on the day and time expected. Would highly recommend.
21 augusti 2026
Svar från Bensons For Beds - Bolton Middlebrook
We're so pleased to hear that you experienced excellent service from start to finish! It's wonderful that your requirements and budget were understood, and that you were kept updated on your order's progress right up to delivery.
Team Bensons
Really impressed from start to finish
Really impressed from start to finish. We weren’t quite sure what type of mattress we wanted and were encouraged to try out the different types, even being given a pillow to take from bed to bed. There was no pressure whatsoever and we were given time to try out and discuss amongst ourselves. We then approached the sales assistant for help. Again no pressure to buy. Hawa, who looked after us, was very helpful and couldn’t have done any more to make us feel comfortable with our purchase. We would definitely come back. Thank you.
24 augusti 2026
Omdöme utan inbjudan
Svar från Bensons For Beds - Bolton Middlebrook
Thank you so much for your kind words Michelle! We take pride in providing a no-pressure, comfortable shopping experience for our customers. We are happy to hear that Hawa was able to assist you and make you feel comfortable with your purchase. We appreciate your business and look forward to seeing you again,
Megan| Customer Service Specialist
This store made the process of buying a…
This store made the process of buying a bed and mattress so smooth. Hawa helped us through it and was so useful. She gave amazing suggestions and answered any of queries. She also helped us get the best value for money that we could!! Would really recommend this store, especially Hawa!! Thankyou :)
23 augusti 2026
Omdöme utan inbjudan
Svar från Bensons For Beds - Bolton Middlebrook
Hello Bethany,
Thank you for your fantastic review! 😊 We're so pleased to hear Hawa made the process of choosing your bed and mattress so smooth and enjoyable. Her helpful advice, great product knowledge, and commitment to finding the best value for money are exactly what we strive for. We'll be sure to pass on your kind words to her. Thank you for your recommendation, and we hope you enjoy your new bed and mattress for years to come,
Megan | Customer Care Specialist
New bed
The staff in the shop were very helpful.
When the bed was delivered it was a trouble free process.
16 augusti 2026
Svar från Bensons For Beds - Bolton Middlebrook
Hello Susan,
Thank you for your lovely review! 😊 We're delighted to hear that our store team was so helpful in assisting you with your purchase and that your bed delivery went smoothly without any issues. Providing a hassle-free experience from showroom to delivery is exactly what we strive for.
Thanks again for choosing us — enjoy every cosy moment,
Megan | Customer Care Specialist
Today we visited the Middlebrook…
Today we visited the Middlebrook Bensons for Beds store. We were really happy with our experience. We got a really great deal on a fabulous new bed at a really good price, and the advice we received was excellent. The staff member that helped us (Mawa) was super helpful, friendly and gave great advice as well as making the whole process easy. Would definitely recommend Bensons for Beds!
24 augusti 2026
Omdöme utan inbjudan
Svar från Bensons For Beds - Bolton Middlebrook
Hello Karen,
Thank you for your fantastic review! 😊 We're delighted to hear that you had such a positive experience at our Middlebrook store. It's wonderful to know that you found a fabulous new bed at a great price and received excellent advice throughout the process.
Thank you for your recommendation and for choosing Bensons for Beds. We hope you enjoy many comfortable and restful nights in your new bed,
Megan | Customer Care Specialist✨
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