Cant fault the staff, Decent selection of mattresses. No drawn out process when it came time to order. Expected a quicker delivery date but the timescale they gave wasn't that bad.
Plats
Byt platsUnit 2 Watling Road, Fylands Drive, DL14 9AH Bishop Auckland, County Durham, GB
•Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Steffanie made our experience great, we walked in with our son knowing we only had that day free to find a bed. She made our son feel welcome while helping us decide on the right mattress for us. She... Se mer
Företaget har svarat
From going into store to receiving my product I was kept up to date every step of the way . Thank you Bensons’s my furniture is beautiful.
Good service from. The team at Bishop Auckland Plenty of updates for when the new bed got delivered...great communication. Delivery men were exceptional. Would recommend
Företagsinformation
Om Bensons For Beds - Bishop Auckland
Skrivet av företaget
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Kontaktuppgifter
Unit 2 Watling Road, Fylands Drive, DL14 9AH, Bishop Auckland, County Durham, Storbritannien
- 1388606572
4,9
Utmärkt
326 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
The Brilliant Benson for Beds
After suffering from backache following surgery in 2020, my mattress just didn’t support my needs any more. We called in at Bishop Auckland branch and was shown around by Jasmine who was very knowledgeable and understood our needs. We tried 5 mattresses in total and over the hour we spent there, kept going back to the I-Gel Firm 2050. Jasmine didn’t hurry us or try to sell us the most expensive, she was very patient and just guided us when needed. When the mattress arrived we were so worried because my husband hadn’t had back issues and was comfy with the old mattress and what if he developed problems with changing it. We took the 40 night trial terms to cover these worries. The first 3 nights he had mild issues and mine issues seemed to almost disappear. Now three weeks on and he’s as comfortable as before and my back issues have all but disappeared. It’s the comfiest mattress ever and I’d highly recommend it. Thank you Jasmine and Bensons for making life just that little bit better. A seamless service and we also saved £330 in the March sale so bonus all round. P.s we won’t be needing that 40 night trial haha!
3 mars 2024
Omdöme utan inbjudan
Excellent service
Excellent service in store, good communications whilst awaiting delivery and excellent delivery by Scott and Harry.
The bed frame I ordered was easy to assemble using the detailed instructions and is excellent quality
15 april 2024
The staff were very helpful they gave…
The staff were very helpful they gave good reductions and added extras such as mattress protecters and gave various discounts. I was kept informed regarding the delivery process.
20 april 2024
Fleetwood Benson for Beds
They were extremely helpful,friendly but professional and didn't try to push you into buying the most expensive product they tried to find the best product for us.
30 mars 2024
Very helpful staff
23 mars 2024
The lady who helped me choose was very…
The lady who helped me choose was very helpful and professional
26 mars 2024
Name calling absent staff member
Upon entering the shop the pushy sales girl immediately pounced on me, I had just got through the door. Less than a minute later a guy walked in and had a brief conversation with her, slagging off a store colleague that was not in, to which they both had a laugh at the name he'd made up for her. What an absolute disgrace.
Pushy sales girl Jasmine, wanted to know what I wanted, was I looking for something in particular, did I have an idea of what I wanted. Skilled at harassing a customer. I knew exactly what I wanted, I did say I was fine and didn't need help, but still she persisted. I was sharp after the next ambush but that didn't deter her. Then she needed my details for an invoice which was unnecessary. At this point the short plump guy intervened feeling he had to have his input and and felt it necessary to explain the purpose of an invoice. Clearly ignored by me checking an email he shut up and carried on ripping up boxes. What a plonker.
Awful staff, save yourself the bother and go elsewhere.
20 mars 2024
Omdöme utan inbjudan
Very helpful and professional staff
Very helpful and professional staff. Very informative and helpful in assisting us with our choice of beds. Would recommend this outlet to my friends and family.
12 mars 2024
Good experience
Jasmine was very helpful and answered every question, she was very knowledgeable about products we looked at
12 mars 2024
Absolutely fantastic service & customer care
Really great service right from the start & we were made to feel very welcome from the minute we walked in the door. Nothing was too much trouble for Stephanie & she assisted us through the whole experience from choosing the right bed for our little 2 year old, to helping with picking a new headboard, pillow, quilt & mattress protector.
Because of Stephanie's help we even bought 2 new matresses for our other 2 little ones as we were made to feel so welcome & at ease dealing with her.
1 mars 2024
Friendly helpful service from your…Staff
Friendly helpful service from your assistant Lynne not pushy just polite and knowledgeable.
29 februari 2024
great service and better prices
3 mars 2024
Highly recommended!!!!
Great choice. Fabulous staff. Great experience. Delivery great.
24 februari 2024
I went in knowing exactly which bed I…
I went in knowing exactly which bed I wanted. The transaction was done a dusted in 15 minutes. No wasting of my time. Great service!
23 februari 2024
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