Rachel at Basildon retail park was very helpful and knowledgeable. There is VERY POOR WIFI connection for customers, this is not the first time this has happened whilst visiting this store. Whilst th... Se mer
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
When looking for a suitable bed for both myself and my husband your staff member for very helpful, knowledgeable and took time to explain things thoroughly and was very patient. Deliver was when expe... Se mer
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Helpful service in store. Allowed plenty of time to browse & decide without any pressure. Delivery was very good, arrived on time & we were kept informed on the day by text & then a call from the... Se mer
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Very good customer service from Helen at Mayflower, Basildon. She was really helpful and patient. I havent had delivery yet but hopefully that will all go smoothly.
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Företagsinformation
Om Bensons For Beds - Basildon
Skrivet av företaget
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Kontaktuppgifter
Unit 1a Mayflower Retail Park, SS14 3AP, Basildon, Essex, Storbritannien
- 1268525908
4,8
Utmärkt
653 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
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Excellent service in store made our…
Excellent service in store made our choice of Bed easy
31 januari 2026
Svar från Bensons For Beds - Basildon
We appreciate your positive feedback! We're happy to hear that our excellent service in store made your bed selection process easy.
I just want to say a Massive thank you
I just want to say a Massive thank you. The man that I spoke to in the shop was very helpful, if I remember his name was Ronnie. He answered all the questions he was polite and very professional. My dad came with me and he uses a walking stick he told my dad that there is a lift for him to use if needed. Also the people that came and made the bed they was very nice and again very professional. I will be definitely be recommend bensons for beds to others.
Thank you all so much
From Rebecca
30 januari 2026
Svar från Bensons For Beds - Basildon
We appreciate your massive thank you! We're happy to hear that the shop assistant was helpful, polite, and professional, and that he offered assistance to your dad. It's also great to know our delivery team was nice and professional. Thank you for recommending us!
Arrived on day/time as promised
Arrived on day/time as promised. Very helpful assistance to unpack, piece together and install the two beds in rooms requested. All packaging taken away on completion.
30 januari 2026
Svar från Bensons For Beds - Basildon
We're happy to hear that the delivery and installation process met your expectations. It's great to know our team was helpful and efficient. Thank you for your positive feedback,
Megan at Customer Care
Svar från Bensons For Beds - Basildon
We appreciate your kind words! We are so happy you enjoyed our service and found our prices great. Thank you for your support,
Megan at Customer Care
Thanks to Andy and James for an…
Thanks to Andy and James for an efficient delivery service today. We received prompt notification of the due arrival time and assembly was quick.
Keep up the good work.
29 januari 2026
Omdöme utan inbjudan
Svar från Bensons For Beds - Basildon
We appreciate you sharing your feedback! We're happy to hear that you received prompt notifications and assembly was quick. It's great to know our delivery service met your expectations.
Thanks again for your support—it means a lot!
Megan at Customer Care
Love the bed and its easy assembly
Love the bed and its easy assembly, one issue with a bolt not fitting as it was pushing through the fabric, called the store and they told me how to report.
26 januari 2026
Svar från Bensons For Beds - Basildon
Thank you for the great feedback Mr Dawson— we’re so pleased to hear you love your new bed and found the assembly nice and easy! 😊
I’m sorry about the issue with the bolt pushing through the fabric, but I’m glad the store team were able to guide you on how to report it. If you need any further help at all, please just let us know — we’re always here to support you.
Megan at Customer Care
Great bed and great service
We bought a new ottoman bed and super king i-gel 5000 mattress (firm).
We are sleeping better already.
Lovely bed and mattress at a competitive price and we were well served by Helen at the Basildon branch.
Delivery was bang on schedule as well and the guys did well to wrestle the mattress up the stairs!
26 januari 2026
Svar från Bensons For Beds - Basildon
We're happy to hear that you are sleeping better with your new ottoman bed and mattress. We're so glad you were well served at our branch and that the delivery went smoothly. Thank you for your positive feedback,
Megan at Customer Care
The lady at your mayflower shop was…
The lady at your mayflower shop was great very informative and seemed to be always smiling
24 januari 2026
Svar från Bensons For Beds - Basildon
We appreciate you taking the time to share your experience. We are so glad to hear that our staff member was informative and always smiling!
Showroom staff very helpful
Showroom staff very helpful, explained the different types of mattresses to go with type of adjustable base we were looking for.
Delivered in 3 weeks from ordering and the fitters explained how the adjustments worked.
19 januari 2026
Svar från Bensons For Beds - Basildon
We're happy to hear that our showroom staff was helpful in explaining the mattress types for your adjustable base. We're also glad the delivery and explanation of adjustments met your expectations. Thank you for your positive feedback!
Happy
Delivery people were polite and very quick
Hardly made any noise when in the house, wasn’t till they were on the 2nd floor stairs and asked which room the mattress was going into did I wake up. Definitely recommend company. Quick and efficient from store to delivery.
19 januari 2026
Svar från Bensons For Beds - Basildon
We're happy to hear that our delivery team was polite and quick, and that they were so quiet during the delivery. We appreciate your recommendation and positive feedback regarding our efficient service.
Very helpful sales assistant and…
Very helpful sales assistant and delivery personnel were extremely efficient, respectful and friendly.
9 november 2025
Svar från Bensons For Beds - Basildon
We appreciate you sharing your experience. We're so pleased to hear that our sales assistant was very helpful and our delivery personnel were efficient, respectful, and friendly.
Excellent
Excellent service robin at the Basildon store was so helpful made our purchase easy highly recommend.
17 januari 2026
Svar från Bensons For Beds - Basildon
We appreciate you sharing your experience! We're happy to hear that our store was helpful and made your purchase easy. Thank you for your recommendation.
Great customer service
Great customer service, value for money and delivery was smooth and delivery men very helpful
18 januari 2026
Svar från Bensons For Beds - Basildon
We appreciate your positive feedback! We're happy to hear that you received great customer service, value for money, and smooth delivery with helpful delivery men.
Very happy with the customer experience…
Very happy with the customer experience from ordering to delivery. It’s only been a few days since our new slumberland air 6.0 medium mattress arrived so still getting used to it, feels slightly firmer than we were expecting but to be expected.
17 januari 2026
Svar från Bensons For Beds - Basildon
We're happy to hear that you had a great experience, from ordering to delivery! Thank you for your feedback. We know it can take some time to adjust to a new mattress. We appreciate your patience as you get used to the feel of your new Slumberland air 6.0.
our beds were delivered on time and the…
our beds were delivered on time and the staff were very polite and careful with the furniture.
12 januari 2026
Svar från Bensons For Beds - Basildon
We're happy your beds were delivered on time, and that our staff were polite and careful with your furniture. Thank you for your positive feedback.
Robin was extremely helpful and helped…
Robin was extremely helpful and helped me get a really good quality bed for an excellent price
8 januari 2026
Svar från Bensons For Beds - Basildon
We’re so glad Robin helped you find a great quality bed at an excellent price – that’s what we love to hear! 💜 Thank you for your positive review - Lauryn at Customer Care
Svar från Bensons For Beds - Basildon
We're happy to hear that the salesperson was fantastic! Thank you for your positive review – Lauryn at Customer Care 💜
Great service
Great service, short delivery timeline and the best delivery guys👊🏻
7 januari 2026
Omdöme utan inbjudan
Svar från Bensons For Beds - Basildon
We're happy to hear that you had a great experience with our service and delivery. Thank you for your positive review – Lauryn at Customer Care 💜
Excellent shopping experience at Benson Beds.
I had a really positive experience shopping at Benson Beds. The staff were friendly, welcoming, and genuinely keen to help. Robin, in particular, was excellent taking the time to understand my needs and helping me choose the right mattress. He clearly explained the differences between the options and gave useful insight into comfort levels and support.
I felt well advised rather than pressured, and the staff dealt with both me and other customers in a very professional and amicable manner. The pricing felt fair for the quality, and I was also able to take advantage of the Bank Holiday discount, which made it even better value. I’m very happy with the comfort of my mattress. Overall, it was an excellent shopping experience, and I would definitely recommend Benson Beds.
2 januari 2026
Svar från Bensons For Beds - Basildon
We're happy you had such a positive shopping experience. It's great to hear that our team was helpful and that you felt well-advised during your mattress selection. We appreciate your recommendation and are glad you're happy with your purchase!
Thanks for choosing us—we’re grateful!
Megan at Customer Care
Great range of products and great service
We recently ordered a new mattress and bed, at the Basildon branch. The purchase was made so much smoother by the very attentive help from Helen. We had some ideas of what we wanted before arriving but she guided us very well throughout and made the whole purchase experience so much better and easier.
4 januari 2026
Omdöme utan inbjudan
Svar från Bensons For Beds - Basildon
Thank you for sharing your experience with us Richard! We’re delighted to hear Helen made your purchase smooth and stress-free. Guiding customers and making the process easier is what we strive for every day. We’ll make sure Helen sees your lovely feedback—it will mean a lot to her!
We hope to welcome you back soon!
Megan at Customer Care
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