The store has a wide variety of mattresses, which can make choosing quite difficult. However, thanks to Robin, we were able to make a well-informed decision. He was patient, kind, and answered every... Se mer
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Det här tycker kunderna
Received my Bensons mattress today and was very pleased had my phone call and delivery was earlier which was great . They unwrapped mattress and placed on bed and they were extremely polite and courte... Se mer
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We were greeted by Sheila who was very helpful and helped us work out exactly what we needed. We went back the next day and another lady who was alsovery helpful and outlined our order with ease.
Företaget har svarat
I found the sales woman rather dismissive of my views. After I questioned the shop price to the online price. We eventually found the reason why. However she got very defensive and rather blunt. I v... Se mer
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Företagsinformation
Om Bensons For Beds - Basildon
Skrivet av företaget
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Kontaktuppgifter
Unit 1a Mayflower Retail Park, SS14 3AP, Basildon, Essex, Storbritannien
- 1268525908
4,9
Utmärkt
604 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Very good service from Benson fir Beds
We were greeted by Sheila who was very helpful and helped us work out exactly what we needed. We went back the next day and another lady who was alsovery helpful and outlined our order with ease.
12 juni 2026
Svar från Bensons For Beds - Basildon
We're so pleased our team provided helpful assistance and made outlining your order an easy experience. Thank you for your kind words!
Team Bensons
Received my Bensons mattress today and…
Received my Bensons mattress today and was very pleased had my phone call and delivery was earlier which was great . They unwrapped mattress and placed on bed and they were extremely polite and courteous.I will definitely be going to Bensons again as I found them a very helpful and caring company
16 juni 2026
Omdöme utan inbjudan
Svar från Bensons For Beds - Basildon
We're so pleased to hear you had a great experience with your mattress delivery! It's wonderful that our team was polite and courteous. Thank you for your kind feedback.
Team Bensons
The store has a wide variety of…
The store has a wide variety of mattresses, which can make choosing quite difficult. However, thanks to Robin, we were able to make a well-informed decision. He was patient, kind, and answered every question in great detail. It’s clear he has a very deep knowledge of mattresses.
I also had a few follow-up questions the next day and called requesting to speak with him. Although he was with another customer, he called me back as promised and was just as helpful over the phone. Overall, it was a very pleasant experience.
The delivery service was also excellent. Kay and James were courteous, professional, and helpful.
25 maj 2026
Omdöme utan inbjudan
Svar från Bensons For Beds - Basildon
Thank you for sharing such a wonderful review! We're so pleased to hear that our team provided exceptional guidance and deep product knowledge, making your decision easier. It's fantastic that our delivery service also met your expectations with professionalism and helpfulness. We truly appreciate your kind words.
Team Bensons
Great experience very helpful staff
11 juni 2026
Svar från Bensons For Beds - Basildon
We are so pleased our team was helpful. We appreciate your kind words!
Team Bensons
Svar från Bensons For Beds - Basildon
We appreciate your kind words! We are delighted you had a great experience.
Team Bensons
Salesperson very knowledgeable
Salesperson very knowledgeable, did not rush me to make a decision .
Even had a nice chat.
They guys that delivered my matrices where very pleasant, careful and respectful .
11 juni 2026
Svar från Bensons For Beds - Basildon
We're so pleased you had a great experience with our knowledgeable salesperson and our pleasant, careful, and respectful delivery team. Thank you for your kind words!
Team Bensons
Svar från Bensons For Beds - Basildon
We're so pleased you love the quality of your new bed! Thank you!
Team Bensons
I found the sales woman rather…
I found the sales woman rather dismissive of my views. After I questioned the shop price to the online price. We eventually found the reason why. However she got very defensive and rather blunt.
I very nearly walked out.
6 juni 2026
Svar från Bensons For Beds - Basildon
We are concerned to hear about your recent experience with one of our sales associates. We are addressing this feedback with our team to ensure all interactions are positive and helpful.
Team Bensons
Svar från Bensons For Beds - Basildon
We're so glad our staff was friendly and helpful, and you found great choices!
Team Bensons
Svar från Bensons For Beds - Basildon
We're so glad you had a positive experience with our team. We appreciate your kind words!
Team Bensons
Ask for Sheela
I visited the store to try out and possibly buy a new mattress. Sheela was the lady who helped me in store and not only was she a lovely, genuine lady, she was very knowledgable, non pushy and really helpful. There was a pretty decent range of mattresses in the store, which was helpful. I ended up making a purchase and taking out finance.
If you're looking for a mattress, go and see Sheela-she's outstanding.
26 maj 2026
Omdöme utan inbjudan
Svar från Bensons For Beds - Basildon
We're so pleased to hear about your positive experience in our store. It's wonderful that our team member provided such knowledgeable and helpful assistance, guiding you to find the perfect mattress. We appreciate your kind words.
Team Bensons
Fantastic service from Basildon branch
Fantastic service from Basildon branch, very friendly and they gave great advice
First order delivered by guys who were lovely and beds and side cabinets perfect
30 maj 2026
Svar från Bensons For Beds - Basildon
We're delighted you received fantastic service and great advice. We're also pleased your delivery was lovely and your items perfect. Thank you for your positive feedback!
Team Bensons
Again, first class
Again, first class performance from Bensons. Friendly helpful staff, very efficient delivery. Very easy buying experience.
24 maj 2026
Svar från Bensons For Beds - Basildon
We're so pleased you had a first-class experience with our friendly staff and efficient delivery. Thank you for your kind words!
Team Bensons
We used the Basildon branch
We used the Basildon branch, looking for a bed and mattress.
Robin who assisted us was very helpful and gave us some good advice, didn't rush us either.
Would use again in the future
8 maj 2026
Svar från Bensons For Beds - Basildon
We're so glad you had a positive experience at our Basildon branch and appreciated the helpful advice. We truly value your kind words and look forward to assisting you again.
Team Bensons
Excellent service at the shop
Excellent service at the shop! Very Happy and satisfied with our new bed. Also the delivery service was excellent too. Was on time and had no issues.
16 maj 2026
Svar från Bensons For Beds - Basildon
We're so pleased you received excellent service at our shop and are very happy with your new bed. We're glad delivery was excellent and on time!
Team Bensons
New mattress
We needed a new mattress, as we were passing to go shopping we noticed that there was a Bensons for beds on the May flower. We went in 15 minutes prior to them closing. We knew what we were looking for and tried around 3 to 5 mattress. Robin was very helpful and also knew his products , I kept saying are you sure this is okay as they were waiting to close , he was very genuine when he said he was fine and proceeded to tell us about more mattress upstairs. We chose one and again I had said we could come back. Again he was happy to serve us even though he should have finished at 6pm. First class customer service by Robin. Mattress we have bought is great . The delivery drivers were polite, friendly respectful of my property, put mattress on bed and took away all packaging. Great service and product.
22 maj 2026
Svar från Bensons For Beds - Basildon
We're so pleased to hear about your excellent experience with our team, even when visiting close to closing time! It's wonderful that you received such helpful service and found the perfect mattress. We're also glad the delivery was efficient and respectful of your home. Thank you for sharing your positive feedback.
Team Bensons
Great service from Bensons for Beds
Bought a new bed from Bensons staff at Mayflower store were very helpful Helen made the whole purchase easy and delivery drivers were friendly and respectful .Great experience would highly recommend 👌
20 april 2026
Svar från Bensons For Beds - Basildon
We're so pleased you had such a great experience with us! It's wonderful our team was helpful and the delivery drivers were friendly. Thank you for your recommendation!
Team Bensons
Easy to buy and get delivered
Easy to buy and get delivered, great friendly staff and install teams
16 maj 2026
Svar från Bensons For Beds - Basildon
We're so pleased you found the buying and delivery process easy, and our team friendly!
Team Bensons - Jess
Delivery
From going to the store ordering the mattress was great was kept informed about delivery the 2 men Alan and jack were excellent delivering the mattress very efficient
16 maj 2026
Svar från Bensons For Beds - Basildon
We're so pleased to hear your experience, from ordering to delivery, was excellent and efficient. Enjoy your new mattress!
Team Bensons - Jess
Svar från Bensons For Beds - Basildon
We're so pleased to hear about your positive experience. Thank you for your kind words!
Team Bensons - Jess
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