Extremely helpful from start to finish. I tried my mattress for several days and decided it wasn't quite right for me. I got in touch with Bensons and I am now going back to the shop to choose a dif... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Second Staples mattress of this type from Bensons. All natural material composition apart from pocket springs. Mattess with softer topper just needs rotation not flipping. Pleasant, helpful staff in s... Se mer
Great service on delivery and communication regarding delivery . Great customer service in store aswell. Only thing we were a little disappointed about was we had to pay two separate delivery charges... Se mer
Företaget har svarat
Very happy we chose Bensons for 2 beds and mattresses. The assistant was very helpful showing us different options before we made our choices. Plenty to choose from and very competitive prices. We wer... Se mer
Företaget har svarat
Företagsinformation
Om Bensons For Beds - Barnstaple
Skrivet av företaget
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Kontaktuppgifter
Former Rodds Electrical, Braunton Road, EX31 1GE, Barnstaple, Devon, Storbritannien
- 1271325376
4,8
Utmärkt
200 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Excellent service from Chloe in sales…
Excellent service from Chloe in sales and excellent delivery men. I would fully recommend Bensons for Beds- Barnstaple.
17 juni 2026
Omdöme utan inbjudan
Svar från Bensons For Beds - Barnstaple
We're so glad to hear you received excellent service from our team and delivery men. Thank you for your recommendation!
Team Bensons
Benson for Beds was very helpful and…
Benson for Beds was very helpful and the delivery team was excellent.
15 juni 2026
Omdöme utan inbjudan
Svar från Bensons For Beds - Barnstaple
We're so pleased our team and delivery service were excellent! Thank you for your feedback.
Team Bensons
Your delivery people were rude not…
Your delivery people were rude not wanting to take our new mattress up 2 flights of stairs claiming they were tired.
8 juni 2026
Svar från Bensons For Beds - Barnstaple
We are truly sorry to hear about this experience. We are addressing this with our delivery team to prevent future occurrences.
Team Bensons
10/10
Kept me informed of delivery time. Courteous despite a long journey delivering to small villages in a huge truck, holiday traffic and hot weather. We assumed our mattress would be delivered to main store and forwarded to us in a smaller vehicle. 10 out of 10 to delivery men John and Tom who also removed our old mattress. They then went to Barnstaple store before a long journey home which l anticipate would have taken them well into the evening with Friday traffic on a bank holiday weekend
22 maj 2026
Svar från Bensons For Beds - Barnstaple
We're so glad to hear about your positive delivery experience, especially given the challenging conditions. It's wonderful that our team kept you informed and provided such courteous service. We appreciate you recognizing their hard work.
Team Bensons
Very friendly helpful showroom…
Very friendly helpful showroom assistant-Sue. Left us alone to look around but immediate help and information when required.
Surprising amount of choice of beds in showroom.
Good location for us
19 maj 2026
Svar från Bensons For Beds - Barnstaple
We're so pleased you found our showroom assistant friendly and helpful, providing assistance when needed. It's great to hear you appreciated our bed selection and convenient location!
Team Bensons
Svar från Bensons For Beds - Barnstaple
Thank you! 😊 We’re really pleased to hear you received very good service and that delivery was right on time, clean, and tidy. We appreciate your feedback! ⭐
Five stars for sales lady Chloe
Five stars for sales lady Chloe, she couldn’t have been more helpful.
I did purchase a mattress but I was very disappointed that you did not have a small double divan type bed with a foot board. I have to buy a bed from elsewhere, where there are plenty on offer.
8 maj 2026
Svar från Bensons For Beds - Barnstaple
We're glad to hear that our sales team was so helpful! We appreciate your mattress purchase. We're sorry we didn't have the specific bed you wanted and that you had to shop elsewhere. Thank you for your feedback.
Team Bensons
Bensons great service throughout.excellen service.
We have had excellent service throughout our experience with Bensons. From our purchase through to delivery. Guys delivering the mattress phoned in advance and delivered on time. They were very careful, polite and informative. Difficult to fault any part of the process. Would strongly recommend.
30 april 2026
Svar från Bensons For Beds - Barnstaple
We're happy to hear you received excellent service from purchase to delivery! It's great the delivery team were careful, polite, and informative. We appreciate your recommendation and positive feedback!
Team Bensons
Amazing experience and very easy Our whole experience was great Sue was…
Our whole experience was great Sue was so helpful knowledgeable and patient and Josh and Austin were very polite and helpful delivering the mattress
27 april 2026
Svar från Bensons For Beds - Barnstaple
Thank you for your lovely feedback! We’re delighted Sue was so helpful and that Josh and Austin provided such polite, friendly delivery service 😊
Staff had time and were very helpful and informative to lead us to our sale of products required.
All staff within the store of Bensons in Barnstaple were very helpful even the lady who took my initial phone call with the advice I required which was helpful as your store was our nearest and it was an hours drive away.
When we arrived at the store we were assisted in our sale by Connor who helped us with our enquiries, he was helpful , very informative on the products allowed us time to make our choices and we the bought the products we needed.
9 april 2026
Svar från Bensons For Beds - Barnstaple
We’re delighted to hear that your experience at our Barnstaple store was so positive from start to finish. It’s wonderful to know our colleague on the phone provided helpful advice ahead of your visit, especially with the long journey. We’re also pleased that Connor supported you so well in store — offering clear information, answering your questions, and giving you the time you needed to make the right choices. Thank you for sharing such thoughtful feedback.
💜 Thank you for your positive review – Lauryn at Customer Care
Salesman made it easy to make the right…
Salesman made it easy to make the right choice for us.Conner knows his job
29 mars 2026
Svar från Bensons For Beds - Barnstaple
Thank you for your feedback! 😊 We’re so pleased to hear Conner made it easy for you to choose what was right for you. His knowledge and support really do make a difference—we’ll be sure to pass this on to him,
Megan | Customer Care Specialist⭐
Great experience in the Barnstaple…
Great experience in the Barnstaple store with Susan. Really helpful and super friendly! Would recommend!
30 mars 2026
Svar från Bensons For Beds - Barnstaple
Thank you for the lovely feedback Mollie! We’re so glad you had a great experience with Susan in our Barnstaple store — helpful, friendly service at its best. Thanks for the recommendation,
Megan at Customer Care🛏️✨
New bed purchase
We received excellent service and support when we were shopping for a new bed, really friendly and helpful.
30 mars 2026
Svar från Bensons For Beds - Barnstaple
Lovely to hear! Thanks for the kind words, we’re glad the team could help 😄
Looking forward to welcoming you back again soon,
Megan | Customer Care Specialist✨
Friendly knowledgeable staff
Friendly knowledgeable staff, and very well informed of or order from the beginning to delivery
26 mars 2026
Svar från Bensons For Beds - Barnstaple
Thanks for the lovely feedback—our team loves keeping customers informed every step of the way!
We're always here if you need anything else,
Megan | Customer Care Specialist💜
Very good sales person when buying bed
Very good sales person when buying bed, delivery dxcellent
12 mars 2026
Svar från Bensons For Beds - Barnstaple
Thank you for your fantastic review Helen! We’re so pleased you had a great experience with our sales team, and wonderful to hear your delivery was excellent too!
Until next time, take care,
Megan at Customer Care!💤
Polite, friendly,informative staff
From the time you enter the shop, you are not rushed, left to have a good look around, then when you are ready for help, staff are, polite, helpful, infomative, and friendly, the delivery men Graham, and Reece, were polite, friendly, very helpful, even vacumed up the bits after assemly of bed.Thank you.
22 februari 2026
Svar från Bensons For Beds - Barnstaple
Dee,
We appreciate you taking the time to share your experience. It's great to hear that you felt comfortable browsing and that our team were helpful, polite, and informative when you needed assistance. We're also delighted the delivery team were so helpful and considerate. Thank you!
Team Bensons
Graham & Reece, thank you
Graham & Reece were very polite, offered to wear shoe coverings, which I felt was very respectful, job done in no time. Old mattress gone and new one delivered. Thank you guys, you were great 😊
19 februari 2026
Svar från Bensons For Beds - Barnstaple
Thank you for your lovely review! 😊 We’re delighted to hear that Graham and Reece were so polite and respectful — offering to wear shoe coverings and getting everything done quickly and smoothly. It’s great to know your old mattress was taken away and the new one delivered with no hassle. We’ll be sure to pass on your kind words — they’ll be thrilled,
Megan at Customer Care
New Mattress Delivery
Mattress arrived in good condition, and good communication throughout the delivery process.
22 februari 2026
Svar från Bensons For Beds - Barnstaple
Really appreciate your feedback! Fantastic to know the mattress arrived safely and communication was smooth throughout.
We hope to welcome you back soon!
Megan at Customer Care
Svar från Bensons For Beds - Barnstaple
We're glad you feel we met your needs. Thank you for your positive review – Lauryn at Customer Care 💜
Great service !!!
Helpful , friendly, went out there way to make sure everything went smoothly. Delivery was great , friendly staff took to which room I wanted , respectful of my house when delivering . Highly recommended.
14 februari 2026
Svar från Bensons For Beds - Barnstaple
We appreciate your positive feedback! We're happy to hear that our team was helpful and friendly and ensured a smooth experience. It's great to know our delivery staff was respectful during the delivery. Thank you for your positive review – Lauryn at Customer Care 💜
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