Extremely helpful from start to finish. I tried my mattress for several days and decided it wasn't quite right for me. I got in touch with Bensons and I am now going back to the shop to choose a dif... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Second Staples mattress of this type from Bensons. All natural material composition apart from pocket springs. Mattess with softer topper just needs rotation not flipping. Pleasant, helpful staff in s... Se mer
Great service on delivery and communication regarding delivery . Great customer service in store aswell. Only thing we were a little disappointed about was we had to pay two separate delivery charges... Se mer
Företaget har svarat
Very happy we chose Bensons for 2 beds and mattresses. The assistant was very helpful showing us different options before we made our choices. Plenty to choose from and very competitive prices. We wer... Se mer
Företaget har svarat
Företagsinformation
Om Bensons For Beds - Barnstaple
Skrivet av företaget
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Kontaktuppgifter
Former Rodds Electrical, Braunton Road, EX31 1GE, Barnstaple, Devon, Storbritannien
- 1271325376
4,8
Utmärkt
200 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Svar från Bensons For Beds - Barnstaple
This review means the world to us Matthew! Come back and visit us anytime!
Megan at Customer Care
The member of staff in the store was…
The member of staff in the store was excellent. There was a problem with the vehicle on my delivery day but I was kept well informed by the driver and all was fine.
6 november 2025
Svar från Bensons For Beds - Barnstaple
We’re so pleased to hear our store team provided excellent service and that you were kept well informed during the delivery process, even with the unexpected vehicle issue. Communication is key, and we’re glad everything worked out smoothly!
Thank you for your positive review Wendy💜
Lauryn at Customer Care
The young lady who took us round was…
The young lady who took us round was very helpful, I had already had a bed from your place few yrs back. Was satisfied with the one I had purchased before. So I wanted the same but a double so it was near on. Me & my daughter was checking out a lot of beds & finally picked one. I hope it will be as good as my last one. But I give the young lady 5 stars I believe her name was chloe, hope I splet that right. I would recommend it was in Barnstaple.
1 november 2025
Svar från Bensons For Beds - Barnstaple
We're happy to hear that you found our team member helpful and that you had a good experience in our Barnstaple location. We appreciate you choosing us again- You mean the world to us.
Sleep well,
Megan at Customer Care
Excellent Customer Sevice
Excellent service, Chloe’s customer services was first class and nothing was too much trouble
18 oktober 2025
Svar från Bensons For Beds - Barnstaple
We appreciate you taking the time to leave us this great feedback Alan. We're happy to hear that you received excellent service and that our team was helpful! Thank you for your review – Lauryn at Customer Care 💜
Helpful staff
Visited the Barnstaple store and received helpful information from Chloe who talked us through the different divan base configurations and fabric options . Order placed and delivery arranged.
12 oktober 2025
Svar från Bensons For Beds - Barnstaple
We're happy to hear that you found the information helpful when choosing your divan base. We appreciate you sharing your positive experience and thank you for choosing us, Megan at Customer Care
A very helpful young Salesman
A very helpful young Salesman, he showed us several Mattresses. He ignored the style that i'd already said that i didn't like which meant he listened & was only interested in what we wanted. He let us try the Mattresses then left us to wander around & try the Mattresses out at our leisure. No Salesman Pressure which is what i like.
4 oktober 2025
Svar från Bensons For Beds - Barnstaple
We're glad you enjoyed your experience. It's great to hear that the salesperson listened to your preferences and provided a no-pressure environment for you to explore the mattresses. Thank you for your positive feedback, Megan at Customer Care
Svar från Bensons For Beds - Barnstaple
We are delighted you're happy with our service! Thank you for letting us know about your positive experience; it means a lot to us.
Take care,
Megan at Customer Care
Svar från Bensons For Beds - Barnstaple
Thank you for leaving us this amazing review Ben! We hope you love your new order, Megan at Customer Care
Svar från Bensons For Beds - Barnstaple
Thank you for leaving this amazing 5 star review for Connor in our Barnstaple store. We will pass this along to him. We hope you love your new order, Megan at Customer Care
Svar från Bensons For Beds - Barnstaple
Thank you so much for your kind words! We're thrilled that you had such a positive experience with our team. It's our goal to always be friendly, professional, and helpful to our valued customers. We look forward to seeing you again soon! Megan at Customer Care😀
Excellent customer service
27 maj 2025
Svar från Bensons For Beds - Barnstaple
Thank you for leaving us this amazing 5 star review Kelsey. We appreciate your feedback, Megan at Customer Care
Svar från Bensons For Beds - Barnstaple
Thank you for your kind words! Our team is always here to provide helpful and knowledgeable service to our valued customers. We're happy to assist in any way we can.
Sleep well, Team Bensons💜
Excellent customer service.
22 april 2025
Svar från Bensons For Beds - Barnstaple
Thank you for your kind words! We take pride in providing excellent customer service and are thrilled that you had a positive experience. We look forward to serving you again in the future. Sleep well, Team Bensons💜
Knowledgeable & Relaxed Experience
Friendly & polite, extremely helpful & unhurried even with other customers in the shop. Sound advice from an excellent knowledge of the products, thank you Sue.
6 april 2025
Svar från Bensons For Beds - Barnstaple
Thank you so much for your kind words! We are happy to hear that Sue provided you with excellent service and sound advice. We strive to make all of our customers feel welcomed and valued. Visit us again soon! #CustomerSatisfaction #SuperiorService
Easy to talk to no pressure and lots of…
Easy to talk to no pressure and lots of held to sort out the mattresses I need hood old customer service
29 mars 2025
Svar från Bensons For Beds - Barnstaple
We're happy to hear that you found our team approachable and helpful in finding the right mattresses. It's great to know you appreciated our customer service. Take care, Megan at Customer Care
Svar från Bensons For Beds - Barnstaple
We’re grateful that you took the time to leave us a review. Thanks a lot, Megan at Customer Care
Svar från Bensons For Beds - Barnstaple
We're glad you found our team member helpful. Thank you for your positive feedback; we appreciate it. Take care, Megan at Customer Care
Friendly and informative experience…
Friendly and informative experience when choosing a bed. Friendly, courteous and efficient delivery.
27 februari 2025
Svar från Bensons For Beds - Barnstaple
We appreciate your feedback! We're happy you found our team helpful when choosing a bed and that the delivery was friendly and efficient. Thank you, Megan at Customer Care
Good experience …
Assistant was very attentive and clearly knew how to narrow down the choices
19 februari 2025
Svar från Bensons For Beds - Barnstaple
We're happy to hear that the assistant's attentiveness and expertise in narrowing down choices were helpful. Thank you for your positive feedback, Megan at Customer Care
Would recommend
Both delivery men were curious and friendly. Did exactly as asked and delivered in time frame. Great job
19 februari 2025
Omdöme utan inbjudan
Svar från Bensons For Beds - Barnstaple
We're happy to hear that our delivery team was punctual, helpful, and accommodating. We appreciate your positive feedback and your time, Megan at Customer Care
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