Gentleman was really good, he understood we were let down by another company and did everything he could to help us. Excellent service would highly recommend this should be your first choice if looki... Se mer
Plats
Byt platsUnit 4 Heathfield Retail Park, 20 Liberator Drive, KA8 9BF Ayr, Ayrshire, GB
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För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
The assistant, Jocelyn, was welcoming and attentive, going out of her way to help. She organised the sale, delivery and build-up such that everything was smooth and hassle-free. We would be happy to d... Se mer
Jocelyn helped me choose a single bed for a 5 year old. She made it so much easier for me to decide as she explained the difference between the beds/mattresses I was looking at. There was no pressu... Se mer
Företaget har svarat
Jocelyn at Bensons, Ayr, was really helpful in advising on the choice of a new Tempur mattress. The delivery guys were great too.
Företagsinformation
Om Bensons For Beds - Ayr
Skrivet av företaget
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Kontaktuppgifter
Unit 4 Heathfield Retail Park, 20 Liberator Drive, KA8 9BF, Ayr, Ayrshire, Storbritannien
- 1292618293
4,9
Utmärkt
566 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Jocelyn - brilliant service
Jocelyn, the sales consultant was highly knowledgeable, very welcoming and helped us select the right bed & mattress to meet our needs.
21 juli 2026
Omdöme utan inbjudan
Svar från Bensons For Beds - Ayr
We're so pleased to hear that our sales consultant was highly knowledgeable and welcoming. It's wonderful that they helped you select the right bed and mattress to meet your needs!
Seamless delivery
Shop staff assisted in showing us mattresses similar to our previous purchase as we were happy with last purchase.
Clear information on delivery times. Driver phoned to give 30 mins notice of arrival. Installation seamless and packaging all removed.
16 juli 2026
Svar från Bensons For Beds - Ayr
We're so pleased to hear that our shop staff assisted you in finding a mattress similar to your previous, well-loved purchase. It's wonderful that you received clear information on delivery times, and that our driver provided a 30-minute notice. We're especially glad the installation was seamless and all packaging was removed.
Team Bensons
John from the Ayr store
John from the Ayr store your sales person was super efficient got me exactly what I was looking for no hard sell just excellent advice
17 juli 2026
Svar från Bensons For Beds - Ayr
We're so pleased to hear that our salesperson was super efficient and provided excellent advice, helping you find exactly what you were looking for without any hard selling. Thank you for your kind feedback!
Great, no pressure sale
John, Assistant Manager, explained the different types of mattress and firmness well. We tested them out and narrowed down to two. We left to think things over. John called a couple of days later to advise of another 10% off mattresses. We revisited and decided on the mattress we wanted. We then considered a new bed frame also. Again we left the store to consider what we wanted. We did buy a new bed frame and mattress, along with two new igel pillows. John was very helpful and there was no pressure. Overall a very good and positive experience.
11 juli 2026
Svar från Bensons For Beds - Ayr
We're so pleased to hear about your positive experience and that our team member was able to provide such helpful and unpressured assistance. It's wonderful that you found the perfect mattress and bed frame, along with new pillows. Thank you for sharing your feedback!
Great & knowledgable service and right…
Great & knowledgable service and right product and price.
13 juli 2026
Omdöme utan inbjudan
Svar från Bensons For Beds - Ayr
We're so pleased you experienced great and knowledgeable service and found the right product at the right price. Thank you for your positive feedback!
A great experience over all
A great experience over all. Welcoming helpful and knowledgeable staff who established our requirements, no pressure, explored all options and then a very quick and pain free delivery.
9 juli 2026
Svar från Bensons For Beds - Ayr
We're so pleased you had such a great overall experience with us. It's wonderful to hear that our staff were welcoming, helpful, and knowledgeable, and that your delivery was quick and pain-free.
The girl that served us was lovely and…
The girl that served us was lovely and new her stuff absolutely amazing
5 juli 2026
Svar från Bensons For Beds - Ayr
We're so pleased our team member was lovely and knowledgeable. Thank you for your wonderful feedback!
Murray Anderson
Kept updated from purchase to delivery, culminating in both drivers being helpful & courteous on arrival.
2 juli 2026
Svar från Bensons For Beds - Ayr
We're so pleased you were kept updated from purchase to delivery, and that our drivers were helpful and courteous on arrival. Thank you for your kind feedback!
I am highly delighted with my…
I am highly delighted with my furniture.John at the heath field retail store went above and beyond to help me pick my furniture I will recommend yous to everyone and I will definitely be back
3 juli 2026
Svar från Bensons For Beds - Ayr
We're so pleased you are delighted with your furniture and that our team member went above and beyond to help you. Thank you for your recommendation!
Team Bensons
Delivery was dismal
Delivery was dismal. It was in allocated time but the delivery men left it in a room in box. Wouldn’t open it. I knew when buying it there was no assemble but I was assured it would be taken out of box and waste removed. Had no joy from store and customer service couldn’t assist. Said also that I couldn’t return it as it was more than 7 days since purchase. As an elderly citizen I found the whole experience distressing and disappointing. Would not shop there again.
30 juni 2026
Omdöme utan inbjudan
Svar från Bensons For Beds - Ayr
Thank you for your feedback, and we’re very sorry to hear about your experience. We sincerely apologise for the disappointment caused during your delivery. Your comments have been fed back to the relevant teams so that we can review both our delivery communication and service standards to help prevent this from happening in future. We truly regret that this has left you with such a poor impression of us, and we appreciate you taking the time to share your experience.
Good and helpful sales experience with…
Good and helpful sales experience with Rhiannon and easy install experience with a nice team who took care of it quickly and easily.
29 juni 2026
Svar från Bensons For Beds - Ayr
We're so pleased you had a good and helpful sales experience, and an easy and quick installation. Thank you for your kind feedback!
Team Bensons
I love my new small double bed.Quality…
I love my new small double bed.Quality ash frame,solid mattress and matching bedside cabinet fit perfectly in to our spare room.
19 juni 2026
Svar från Bensons For Beds - Ayr
We're so happy you love your new small double bed! It's wonderful to hear the ash frame, solid mattress, and cabinet fit perfectly. ✨
Team Bensons
A great experience
Paul and John were were very friendly, knowledgeable of the products and were not too pushy. The Ayr store is a great asset to the Benson for Beds company and would recommend a personal visit rather than ordering online.
14 juni 2026
Svar från Bensons For Beds - Ayr
We're so pleased our team members were friendly and knowledgeable without being pushy. It's wonderful you had such a positive experience in our store! Thank you for your recommendation!
Team Bensons
Svar från Bensons For Beds - Ayr
We're so glad you're pleased with everything!
Team Bensons
Svar från Bensons For Beds - Ayr
We appreciate your kind words! We are glad you had a good experience.
Team Bensons
Staff were friendly and knowledgeable…
Staff were friendly and knowledgeable of stock, helped with choosing beds and mattress within our price range. It was good to be able to see, feel and try beds rather than guessing what you'd get by looking online. Staff explained about delivery and next steps.
6 juni 2026
Svar från Bensons For Beds - Ayr
We're so pleased our team was friendly and knowledgeable, helping you find the perfect bed within your budget. It's wonderful that you appreciated the in-store experience!
Team Bensons
Svar från Bensons For Beds - Ayr
We are glad you had a positive experience.
Team Bensons
Very friendly and experienced staff
Very friendly and experienced staff. Most of our business transaction was conducted by John.
Very good selection of beds.
Thoroughly good experience.
5 juni 2026
Svar från Bensons For Beds - Ayr
We're so pleased you had a thoroughly good experience with our friendly and experienced staff. We're glad you enjoyed our selection!
Team Bensons
From start to finish a seamless…
From start to finish a seamless experience. Very knowledgeable customer sales personnel and kept in touch by company as delivery date approached. Would definitely recommend.
5 juni 2026
Svar från Bensons For Beds - Ayr
We are so glad to hear you had such a positive experience! We appreciate your kind words about our sales team and communication. Thank you for recommending us.
Team Bensons
Benson for beds Ayr
The staff at benson for beds in Ayr were very knowledgeable, friendly and helpful especially Paul who directed me to the most suitable bed and mattress for my needs and budget. I would definitely recommend this store
2 juni 2026
Svar från Bensons For Beds - Ayr
We're so pleased to hear our team provided such knowledgeable, friendly, and helpful service. We're glad we could guide you to the perfect bed and mattress. Thank you for your recommendation!
Team Bensons
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