Gentleman was really good, he understood we were let down by another company and did everything he could to help us. Excellent service would highly recommend this should be your first choice if looki... Se mer
Plats
Byt platsUnit 4 Heathfield Retail Park, 20 Liberator Drive, KA8 9BF Ayr, Ayrshire, GB
•Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
The assistant, Jocelyn, was welcoming and attentive, going out of her way to help. She organised the sale, delivery and build-up such that everything was smooth and hassle-free. We would be happy to d... Se mer
Jocelyn helped me choose a single bed for a 5 year old. She made it so much easier for me to decide as she explained the difference between the beds/mattresses I was looking at. There was no pressu... Se mer
Företaget har svarat
Jocelyn at Bensons, Ayr, was really helpful in advising on the choice of a new Tempur mattress. The delivery guys were great too.
Företagsinformation
Om Bensons For Beds - Ayr
Skrivet av företaget
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Kontaktuppgifter
Unit 4 Heathfield Retail Park, 20 Liberator Drive, KA8 9BF, Ayr, Ayrshire, Storbritannien
- 1292618293
4,9
Utmärkt
564 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Really great service
Gentleman was really good, he understood we were let down by another company and did everything he could to help us. Excellent service would highly recommend this should be your first choice if looking for a new bed.
6 oktober 2026
Great customer service
Jocelyn at Bensons, Ayr, was really helpful in advising on the choice of a new Tempur mattress. The delivery guys were great too.
15 oktober 2026
A hassle-free experience. The assistant was welcoming and…
The assistant, Jocelyn, was welcoming and attentive, going out of her way to help. She organised the sale, delivery and build-up such that everything was smooth and hassle-free. We would be happy to deal with Bensons in the future.
15 oktober 2026
Jocelyn in the shop was very…
Jocelyn in the shop was very knowledgeable and helped me choose my new mattress. It was delivered on time . And is very comfortable
11 oktober 2026
Svar kan ha AI-innehållLäs mer
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Great choices and value
There was a great range of mattresses and frames to choose from Jocelyn was particularly helpful friendly and patient with great knowledge Eric who also assisted in the final sale was also great There was no pressure we had plenty of time to make our choice and some great offers available too We purchased a lovely ottoman bed with great storage and a very comfortable Igel mattress All the staff seemed very approachable and made us feel comfortable while trying out beds in the store Looking forward to our new bed
7 oktober 2026
Svar från Bensons For Beds - Ayr
Thank you for your wonderful review Elaine! We're thrilled to hear that Jocelyn and Eric provided you with such great service and support. It's fantastic that you found the perfect ottoman bed and Igel mattress. We can't wait for you to enjoy your new bed! Come back anytime,
Megan | Customer Care Specialist
Knowledgeable
Knowledgeable respectful staff member. He did give us the best option that suited us. Did not hurry us and explained everything really well. Thank you
5 oktober 2026
Svar från Bensons For Beds - Ayr
Thank you for your kind words! We're thrilled to hear that our staff provided you with the best options and took the time to explain everything. We appreciate your feedback and look forward to serving you again!
Sales assistant made a mistake when I…
Sales assistant made a mistake when I paid and the payment failed to go through this meant that all the arrange ments confirmed at the time of purchase did not go through causing me lots of problems
I was so angry that I have cancelled the order as your company failed to filfill its duty.
30 september 2026
Svar från Bensons For Beds - Ayr
I sincerely apologize for the inconvenience you experienced with your order. We strive to provide excellent service, and I regret that we fell short this time. Please reach out to us directly so we can address your concerns and work towards a resolution. Your satisfaction is important to us.
We can only talk about the sales part
We can only talk about the sales part so far. Your salesperson Jocelyn was excellent. Spent a lot of time with us explaining all the different mattresses on offer. Couldn’t have been any better! 10/10
24 september 2026
Svar från Bensons For Beds - Ayr
Thank you for your fantastic review! We're thrilled to hear that Jocelyn provided you with excellent service and helped you explore our mattress options. We appreciate your feedback and look forward to assisting you further. Enjoy your shopping experience!
Very happy with experience …
Initially the purchase was excellent and a lot of advice and support given. The bed is very comfortable and looks great too.
21 september 2026
Svar från Bensons For Beds - Ayr
Thank you for your wonderful feedback! We're thrilled to hear that you found our support helpful and that you love your new bed. Comfort and style are our priorities, and it's great to know we've met your expectations. We appreciate your business and look forward to serving you again!
Great from start to finish
Great from start to finish. Salesman knowledgable, helpful but not pushy. Made the whole experience great. Delivery was fantastic, on time kept informed and respectful of my property.
21 september 2026
Svar från Bensons For Beds - Ayr
Thank you for your wonderful feedback! We're thrilled to hear that our team made your experience enjoyable from start to finish. We pride ourselves on excellent service and respect for our customers' homes. We look forward to serving you again in the future!
A good range of beds and mattresses
A good range of beds and mattresses, Paul salesman in Ayr store was very patient, informative and helpful for us. We intended to return to the store to purchase our mattress but online has an extra % discount which meant we ordered it there. This is unfortunate as wanted to give Paul the sale. Apart from that the process was straightforward and quick.
13 september 2026
Svar från Bensons For Beds - Ayr
Thank you for your kind words! We're thrilled to hear that Paul provided you with excellent service. We understand the appeal of online discounts, but we appreciate your intention to support our store. We hope you enjoy your new mattress and look forward to serving you again in the future!
The sales person called Paul was…
The sales person called Paul was extremely helpful
10 september 2026
Svar från Bensons For Beds - Ayr
Hello Iris,
Thank you for your wonderful feedback! 😊 We're delighted to hear that Paul was so helpful and provided the knowledgeable, professional service we pride ourselves on. It's especially rewarding to know that our customer service made the difference in your decision to choose us. We'll be sure to pass your kind words on to Paul. Thank you for your support and enjoy your new bed,
Megan | Customer Care Specialist⭐
Delivery was quick
Delivery was quick. Crew were professional and quality of products superb 👌
13 september 2026
Svar från Bensons For Beds - Ayr
Thank you for your wonderful review! We're thrilled to hear that you were pleased with our quick delivery and the professionalism of our crew. We take pride in the quality of our products, and your feedback motivates us to keep delivering the best. We look forward to serving you again!
Svar från Bensons For Beds - Ayr
Thank you for your kind words! We are so pleased to hear that our team member was very knowledgeable and helpful. We truly appreciate your positive feedback!
Team Bensons
Excellent from start to finish
11 september 2026
Svar från Bensons For Beds - Ayr
We are so pleased to hear that your experience with us was excellent from beginning to end. Thank you for sharing your positive feedback!
Team Bensons
Svar från Bensons For Beds - Ayr
Thank you for your wonderful review! We're so pleased to hear that our staff were polite, friendly, and helpful without being pushy. We truly appreciate your kind feedback.
Team Bensons
Very helpful and knowledgable staff
2 september 2026
Svar från Bensons For Beds - Ayr
Thank you for your wonderful feedback! We are so pleased to hear that our team was helpful and knowledgeable. We truly appreciate your kind words and positive review.
Team Bensons
Very helpful staff that was able to…
Very helpful staff that was able to meet our requirements
30 augusti 2026
Svar från Bensons For Beds - Ayr
Thank you for your kind words! We're thrilled to hear that our staff was able to assist you and meet your needs. Your satisfaction is our top priority, and we look forward to serving you again soon!
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