Gentleman was really good, he understood we were let down by another company and did everything he could to help us. Excellent service would highly recommend this should be your first choice if looki... Se mer
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Plats
Byt platsUnit 4 Heathfield Retail Park, 20 Liberator Drive, KA8 9BF Ayr, Ayrshire, GB
•Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
The assistant, Jocelyn, was welcoming and attentive, going out of her way to help. She organised the sale, delivery and build-up such that everything was smooth and hassle-free. We would be happy to d... Se mer
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Jocelyn helped me choose a single bed for a 5 year old. She made it so much easier for me to decide as she explained the difference between the beds/mattresses I was looking at. There was no pressu... Se mer
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The sales lady Jocelyn was very helpful & knowledgeable in all aspects of different types of mattresses & height of the beds & was able to advise my wife who has had a stroke on which type of mattress... Se mer
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Företagsinformation
Om Bensons For Beds - Ayr
Skrivet av företaget
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Kontaktuppgifter
Unit 4 Heathfield Retail Park, 20 Liberator Drive, KA8 9BF, Ayr, Ayrshire, Storbritannien
- 1292618293
4,9
Utmärkt
566 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Fantastic Friendly service
The customer service was fantastic and both the Manager Chris and the sales person Paul were brilliant and let us try out a lot of mattresses and took the time to listen to what we liked and didn’t, we actually didn’t intend on buy that day but they were just so helpful, friendly and not pushy at all, definitely would recommend Benson beds to family and friends
14 juni 2025
Svar från Bensons For Beds - Ayr
We're happy to hear that you had such a positive experience! We truly appreciate your kind words about our team's helpfulness and the service you received. It's great to know that their assistance made your visit so enjoyable. Thank you for recommending us, Megan at Customer Care
Excellent service and experience..
I can not praise you sales representative enough. She was very kind, helpful and knowledgeable. Providing me with excellent and proportionate guidance and advice so that I was able to buy a bed that met all my needs and one I am very pleased with. Your delivery men were also very courteous and obliging. I would certainly return to your store for any future bed purchases.
10 juni 2025
Svar från Bensons For Beds - Ayr
We appreciate you sharing your positive experience. We're so glad to hear that our sales representative was able to provide excellent guidance and that you are pleased with your new bed. We're also happy the delivery went smoothly. Thank you, Megan at Customer Care
Great overall experience
We visited the store and had a browse before being approached by Joselyn who asked how we were getting on and if we knew what we were looking for. Even with our not very good explanation of what we were looking for she showed us a few mattresses and after the second we knew exactly what style we needed to look for! No pushy sales or upselling if anything was very aware of our budget, after going round the store again with more knowledge of what we wanted we ended up settling on the very first mattress joselyn matched us to, her years of experience definitely showed! Overall great experience and when we went to finish the sale great delivery timeline also. We can’t wait for our new mattress☺️
8 juni 2025
Omdöme utan inbjudan
Svar från Bensons For Beds - Ayr
We're glad you enjoyed your experience in our store. It's great to hear that our team member was able to assist you in finding the perfect mattress and that you were pleased with the delivery timeline. We appreciate your positive feedback, Megan at Customer Care
Jocelyn was very good
Jocelyn was very good, I have no problem with the service at all but change my mind the next day
13 juni 2025
Svar från Bensons For Beds - Ayr
We're happy to hear that you were satisfied with the service. We appreciate your feedback and understand that you changed your mind afterward.
Take care, Megan at Customer Care
Delighted first time customer
Excellent customer service, great product knowledge and very approachable staff. The time spent in sleep pro machine was really useful and experience was such a contrast to the service from other bed shop on the retail park
8 juni 2025
Omdöme utan inbjudan
Svar från Bensons For Beds - Ayr
We're so glad to hear about the excellent customer service and product knowledge you experienced Lorraine! It's great that our approachable staff and the sleep pro machine were helpful. Thank you for sharing your positive experience, Megan at Customer Care
Took their time to help us
Took their time to help us. Friendly and listened to what we were looking for and offered us several options. Gave us time to make our own decision afterwards.
7 juni 2025
Svar från Bensons For Beds - Ayr
We're happy to hear that our team was helpful and attentive. We appreciate you mentioning the options we provided and the time you had to decide. Thank you for your feedback, Megan at Customer Care
Bith servers were very helpful and made…
Bith servers were very helpful and made the process a lot easier
7 juni 2025
Svar från Bensons For Beds - Ayr
We're glad the servers were helpful and simplified things for you. We appreciate you taking the time to share your positive experience! Take care, Megan at Customer Care
Would recomend shopping here
Jocelyn in the Ayr store was very informative, knew her subject and was very pleasant would recommend shopping here
3 juni 2025
Svar från Bensons For Beds - Ayr
We're happy to hear that you had such a positive experience in our Ayr store Mags. It's great to know the team member was so helpful. We appreciate your recommendation, Megan at Customer Care
Very helpful staff.
2 juni 2025
Svar från Bensons For Beds - Ayr
Thank you for sharing this amazing 4 star review for us Ruth. Thank you for choosing us, Megan at Customer Care
Lots of choice and information about…
Lots of choice and information about the beds on offer
31 maj 2025
Svar från Bensons For Beds - Ayr
We're happy to hear that you found a great selection with helpful information. Thank you for your positive feedback; we appreciate it! Take care, Megan at Customer Care
Sales assistant was amazing
Sales assistant was amazing. Really helpful and took time with us to help us choose the best mattress. Couldn't fault her in any way. Would recommend
7 maj 2025
Svar från Bensons For Beds - Ayr
Thank you for your positive review! We are delighted to hear that our sales assistant provided excellent service and helped you choose the perfect mattress. We take pride in our customer service and are grateful for your recommendation.
Great service,very helpful again as he…
Great service,very helpful again as he was 4years ago
10 maj 2025
Svar från Bensons For Beds - Ayr
Thank you for your continued support and for taking the time to leave this wonderful review! We are always happy to assist you and are grateful for your loyalty. Can't wait to work with you again! 🙌 #customerservice #happycustomer
First class
From start to finish the experience was fantastic first class service. Jocelyn was extremely knowledgeable helpful & friendly. We wouldn’t shop anywhere else. Thank you
9 maj 2025
Svar från Bensons For Beds - Ayr
Thank you so much for your glowing review! We're thrilled to hear that you had a fantastic experience with us from start to finish. We pride ourselves on providing first class service and we're happy to have knowledgeable and friendly team members like Jocelyn. We appreciate your support and look forward to seeing you again soon! #customerlove #satisfiedcustomers
The assistant was very informative and…
The assistant was very informative and helped enormously.
30 april 2025
Svar från Bensons For Beds - Ayr
Thank you for your kind words! We are thrilled to hear that our assistant was able to provide valuable information and assist you. We hope to continue providing excellent service in the future.
Sleep well, Team Bensons💜
Professional experts
Jocelyn was very attentive to our needs and made the customer experience enjoyable. Very informative and passionate with her communication. Took the the time to listen and was patient with our questions. Well done
4 maj 2025
Omdöme utan inbjudan
Svar från Bensons For Beds - Ayr
Thank you for the kind words and for taking the time to leave a review, we truly appreciate it! Our team is dedicated to providing excellent customer service and we're thrilled to hear that Jocelyn exceeded your expectations. We look forward to seeing you again in the future. Thank you for choosing us! 😊
Sleep well, Team Bensons💜
Good service and lots of information…
Good service and lots of information about the product given. Staff took time to go through all the details with us
30 april 2025
Svar från Bensons For Beds - Ayr
Thank you so much for your positive review! It's our goal to provide excellent service and thorough product information. We appreciate your business and look forward to helping you again in the future.
Sleep well, Team Bensons💜
Brilliant Service
Fantastic service from start to finish from Bob and his team, everything was so easy from ordering to the delivery, always kept in the loop even down to the delivery drivers phone call 1/2 hour before arriving, they couldn’t do enough for you.
EXCELLENT!!!!
23 april 2025
Omdöme utan inbjudan
Svar från Bensons For Beds - Ayr
Thank you so much for your kind words! We are thrilled to hear that you had a fantastic experience with our team. Making things easy and keeping our customers informed every step of the way is our top priority. We appreciate your business and look forward to serving you again in the future. Take care, Team Bensons💜
Received an excellent service from…
Received an excellent service from Jocelyn at Ayr branch, she was very knowledgeable and extremely helpful.
21 april 2025
Svar från Bensons For Beds - Ayr
Thank you for sharing your positive experience with Jocelyn at our Ayr branch! We're thrilled to hear she provided you with excellent service and was able to assist you with her knowledge and helpfulness. We hope to see you again soon! Sleep well, Team Bensons💜
Staff were very polite and attentive
Staff were very polite and attentive, in particular John who could not have been more helpful and knowledgeable of the products, they are a credit to the company, perhaps why we are a repeat customer, and Benson's are our first choice.
21 april 2025
Omdöme utan inbjudan
Svar från Bensons For Beds - Ayr
Thank you so much for your kind words! We are thrilled to hear that our staff, especially John, provided you with exceptional service. We strive to make each and every customer's experience memorable and we're honoured to be your first choice. Thank you for being a repeat customer. We truly appreciate your support. Sleep well, Team Bensons💜
Helpful and informative staff.
22 april 2025
Svar från Bensons For Beds - Ayr
Thank you so much for your kind words! We strive to provide exceptional customer service and we are glad that our staff was able to assist you in a helpful and informative manner. We look forward to seeing you again soon! Sleep well, Team Bensons💜
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